IllustrationTL* THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT THE VEHICLE WOULD OVERHEAT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE INNER HEAD GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.
2002 Cadillac Deville
Owner reports · Recalls · Investigations
More warning signs than most Deville years
Owner complaints for the 2002 Cadillac Deville are substantially higher than the model-year median of 44.
About this comparison →How this year compares
Owner complaints by model year
Compare all Deville years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
210–25K
2725–50K
2250–75K
1675–100K
17100–150K
11150K+
114 reports with mileage · 62 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 45 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 26 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine And Engine Cooling. Review the 24 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
20 crash reports2 fire reports13 injury reports
Engine And Engine Cooling complaints
24 reportsTL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO GEAR, THE ENGINE STABILITY LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES AND THE ENGINE STABILITY LIGHT WAS RESET. THE REPAIRS WERE COVERED BY THE WARRANTY. DURING THE MOST RECENT APPOINTMENT WITH …
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TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO GEAR, THE ENGINE STABILITY LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FIVE TIMES AND THE ENGINE STABILITY LIGHT WAS RESET. THE REPAIRS WERE COVERED BY THE WARRANTY. DURING THE MOST RECENT APPOINTMENT WITH THE DEALER THEY INFORMED THE CONTACT THAT A MECHANICAL SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED AT HIS EXPENSE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. THE CURRENT MILEAGE WAS APPROXIMATELY 70,000.
TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING 55 MPH, THE VEHICLE SUDDENLY SHUT OFF WITHOUT WARNING. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 55000. UPDATED 10/13/09. *LJ UPDATED 10/13/09
TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING VARIOUS SPEEDS, ACCELERATING, OR DRIVING UPHILL OR DOWNHILL, THE VEHICLE HESITATES AND PERFORMS AS IT IF WANTS TO STALL. IN ADDITION, IT TAKES A LONG TIME FOR THE GEAR TO SHIFT. THE FIRST TIME THE FAILURES OCCURRED, THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP AND W…
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TL*THE CONTACT OWNS A 2002 CADILLAC DEVILLE. WHILE DRIVING VARIOUS SPEEDS, ACCELERATING, OR DRIVING UPHILL OR DOWNHILL, THE VEHICLE HESITATES AND PERFORMS AS IT IF WANTS TO STALL. IN ADDITION, IT TAKES A LONG TIME FOR THE GEAR TO SHIFT. THE FIRST TIME THE FAILURES OCCURRED, THE CONTACT TOOK THE VEHICLE TO A REPAIR SHOP AND WAS INFORMED THAT THE INTAKE MANIFOLD FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE CONTINUED. THE DEALER HAS NOT BEEN NOTIFIED. THE CONTACT IS AFRAID TO DRIVE THE VEHICLE. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 142,790.
VEHICLE SERVICED LAST AT 77,024 MILES. AT 79,592 VEHICLE CHECKED BY CADILLAC DEALER AND FOUND "NO OIL IN ENGINE CAUSING SEVERE INTERNAL ENGINE DAMAGE". *TR
2002 DEVILLE BOUGHT IS USED WITH 46,000 MILES AFTER DRIVING IT 1,500 MILES I NOTICED IT USED 3 QUARTS OF OIL. EVERYONE I ASK SAYS IT IS EXCESSIVE AND I AGREE I CAN NOT GET THIS TAKEN CARE OF ON MY OWN AND I OWE TOO MUCH MONEY ON THE CAR TO GET RID OF IT. CADILLAC SHOULD FIX THIS PROBLEM I HAVE TALKED TO OTHER INDIVIDUALS AND THE…
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2002 DEVILLE BOUGHT IS USED WITH 46,000 MILES AFTER DRIVING IT 1,500 MILES I NOTICED IT USED 3 QUARTS OF OIL. EVERYONE I ASK SAYS IT IS EXCESSIVE AND I AGREE I CAN NOT GET THIS TAKEN CARE OF ON MY OWN AND I OWE TOO MUCH MONEY ON THE CAR TO GET RID OF IT. CADILLAC SHOULD FIX THIS PROBLEM I HAVE TALKED TO OTHER INDIVIDUALS AND THEY HAD THE SAME PROBLEM WITH ONE CAR HAVING BLOWN THE ENGINE. HE NOW DRIVES A TOYOTA AVALON. *TR
1. NO WARNING. 2. EXCESSIVE OIL CONSUMPTION. CADILLAC IS AWARE OF THIS ISSUE AND NEEDS TO ISSUE A RECALL BEFORE ONE OF THEIR ENGINES USES ALL THE OIL, OVER HEATS, CAUSING A FIRE THAT KILLS SOMEONE. THIS ISSUE IS ALL OVER TSB FORUMS 3. BEYOND ADDING 5QTS OF OIL BETWEEN SCHEDULED OIL CHANGES NOTHING. I CANNOT AFFORD THE $50…
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1. NO WARNING. 2. EXCESSIVE OIL CONSUMPTION. CADILLAC IS AWARE OF THIS ISSUE AND NEEDS TO ISSUE A RECALL BEFORE ONE OF THEIR ENGINES USES ALL THE OIL, OVER HEATS, CAUSING A FIRE THAT KILLS SOMEONE. THIS ISSUE IS ALL OVER TSB FORUMS 3. BEYOND ADDING 5QTS OF OIL BETWEEN SCHEDULED OIL CHANGES NOTHING. I CANNOT AFFORD THE $5000 ENGINE REBUILD FOR THEIR MISTAKE. *TR
1. NO WARNING 2. ENGINE WILL STALL FOR NO REASON AT ANY SPEED. COULD CAUSE VEHICLE TO WRECK RESULTING IN DEATH. HAS HAPPENED NUMEROUS TIMES WITH THE LOSS OF ALL POWER HAS RESULTED IN RUNNING THROUGH STOPLIGHTS AND SIGNS BECAUSE COULD NOT BRAKE PROPERLY. 3. TOOK TO DEALER FOR DIANO STATED CRANKSHAFT SENSOR NEEDED TO BE REPL…
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1. NO WARNING 2. ENGINE WILL STALL FOR NO REASON AT ANY SPEED. COULD CAUSE VEHICLE TO WRECK RESULTING IN DEATH. HAS HAPPENED NUMEROUS TIMES WITH THE LOSS OF ALL POWER HAS RESULTED IN RUNNING THROUGH STOPLIGHTS AND SIGNS BECAUSE COULD NOT BRAKE PROPERLY. 3. TOOK TO DEALER FOR DIANO STATED CRANKSHAFT SENSOR NEEDED TO BE REPLACED. HAVE REPLACED TWICE NOW. *TR
WARRANTY UP AT 50,000 MILES AT 55,000 MILES, 'SERVICE ENGINE' LIGHT CAME ON. HAD IT CHECKED AND ENTIRE ENGINE NEEDS TO BE REMOVED AND FIXED VIA CODE 734. COST IS $3,000. TOLD THAT OTHERS HAVE HAD THIS EXACT PROBLEM WITH CADILLAC. *TR
2002 CADILLAC DEVILLE CUSTOMER STATES THAT THE CAR STARTED CUTTING OFF BY ITSELF**CC THE DEALER STATES THAT THE VEHICLE NEEDED FRONT BRAKE PADS AND ROTORS. THE BRAKES WERE PULSATING BUT THE REPAIR FOR THE BRAKES HAVE NOT BEEN FIXED AS OF YET. *TR
Official recalls
514V355000 · Electrical System:ignition
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
03V238000 · Fuel System, Gasoline:storage:tank Assembly
Jul 1, 2003
ON CERTAIN CADILLAC DEVILLE AND SEVILLE PASSENGER VEHICLES, FUNERAL COACHES, AND LIMOUSINES EQUIPPED WITH A V8 (4.6L) ENGINE, OLDSMOBILE AURORA PASSENGER VEHICLES EQUIPPED WITH A V8 (4.0L ) ENGINE, AND PONTIAC BONNEVILLE SSEI PASSENGER VEHICLES EQUIPPED WITH A SUPERCHARGED V6 (3.8L) ENGINE, THE FUEL TANK PRESSURE SENSORS ARE UNUSUALLY SUSCEPTIBLE TO MALFUNCTIONS. IF THE SENSOR MALFUNCTIONS, EXCESSIVE VACUUM CAN BE APPLIED DURING SELF-DIAGNOSTIC TESTING.
Consequence & remedy
Consequence: FUEL SYSTEM COMPONENTS CAN BE DAMAGED AND FUEL CAN LEAK FROM THE VEHICLE WHEN IT IS REFUELED. FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN A FIRE.
Remedy: DEALERS WILL REPLACE THE FUEL TANK PRESSURE SENSOR. OWNER NOTIFICATION BEGAN ON OCTOBER 17, 2003. OWNERS SHOULD CONTACT CADILLAC AT 1-866-982-2339; OLDSMOBILE AT 1-800-630-6537; OR PONTIAC AT 1-800-620-7668.
02V227000 · Seat Belts:front:retractor
Sep 5, 2002
CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.
Consequence & remedy
Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.
Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.
02V222000 · Air Bags:frontal
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
02V067000 · Steering:gear Box (other Than Rack And Pinion)
Mar 6, 2002
CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.
Consequence & remedy
Consequence: IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.
Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.