Electrical System. Review the 60 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Engine And Engine Cooling. Review the 52 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
Visibility. Review the 28 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

25 crash reports4 fire reports20 injury reports

What owners actually said

225 reports

200 miles · Sep 8, 2004

Air BagsService Brakes, HydraulicInjury

ABS BRAKING SYSTEM OPERATED POORLY. VEHICLE DID NOT STOP, RESULTING IN EXTENDED STOPPING DISTANCE. NEITHER THE DEALER OR MANUFACTURER WERE WILLING TO DEAL WITH THE ABS BRAKE PROBLEM. ALSO. AIR BAGS WILL NOT DEPLOY UNLESS THE VEHICLE WAS HIT HEAD ON. *AK *SC

NHTSA ODI #10087636

70,000 miles · Sep 6, 2004

Visibility

THREE OF THE FOUR POWER WINDOWS HAVE BROKEN IN THE PAST SIX MONTHS, AT SEPERATE TIMES. EACH TIME THE WINDOW WAS BEING ROLLED DOWN THERE WAS A LOUD POP AND THE WINDOW WOULD NOT GO BACK UP. ONE I COULD UNDERSTAND, BUT THREE IN SIX MONTHS ON A $40,000 CAR IS UNREASONABLE.*AK

NHTSA ODI #10090504

38,000 miles · Aug 24, 2004

Electrical System

WHILE DRIVING ALTERNATOR LOCKED UP. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

NHTSA ODI #10089552

30,000 miles · Aug 20, 2004

Service Brakes, HydraulicSteering

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DEALERSHIP RESURFACED THE FRONTS ROTORS AND REPLACED THE PADS AT 30,000 MILES, AT 50,000 MILES FRONT ROTORS WERE RESURFACED AND THE PADS WERE REPLACED AGAIN. AT 60,000 MILES THE FRONT ROTOR WERE RESURFACED FOR A THIRD TIME. ALSO, HAD A TIE ROD PROBLEM. *AK THE MANUFACTURER INDICATED THAT HE BRAKE WERE WEARING NORMALLY AND NEEDED TO BE REPLACED EVERY 25000 TO 30000 MILES. THE CONSUMER NOW HAS NO CONFIDENCE IN THE DEALER AND REFUSES TO ALLOW THEM TO WORK ON THE VEHICLE FOR ANYTHING OTHER THAN WARRANTY WORK. *NM

NHTSA ODI #10087189

43,077 miles · Jul 27, 2004

Electrical SystemEngine And Engine CoolingSeats

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WHILE DRIVING AT 62 MPH VEHICLE STALLED. THIS CAUSED LOSS OF STEERING AND BRAKES. CONSUMER TOOK THE VEHICLE O THE DEALERSHIP SEVERAL TIMES OVER THE COURSE OF A YEAR. THE DEALER REPLACED DIFFERENT PARTS YET THE PROBLEM RECURRED. *AK THE COOLANT LEVEL LIGHT HAD A POOR CONNECTION WHICH CAUSED THE THEN IT IS MOIST OR DAMP OUTSIDE THE VEHICLE SPUTTERS AND STALLS. COOLANT LIGHT TO ILLUMINATE. SOMETIMES THE DOOR LOCKS WOULD UNLOCK ONCE THE VEHICLE WAS PLACED IN PARK, SOMETIMES THEY DIDN'T. THE VEHICLES HEATED SEAT SHUT OFF AFTER ABOUT FIVE MINUTES OR SOMETIMES THEY DIDN'T WORK AT ALL. THE INFORMATION CENTER WOULD RESET ITSELF SOMETIMES. THE DEALER REPLACED THE INSTRUMENT PANEL CLUSTER. THE EXTERIOR DRIVER'S SIDE MIRROR WAS CLOUDY WHICH CAUSED POOR VISIBILITY. THE DEALER REPLACED THE ENTIRE MIRROR. *NM

NHTSA ODI #10080008

Mileage unknown · Jul 26, 2004

Air BagsCrash

2000 CADILLAC DEVILLE PHOTOGRAPHS AFTER BEING INVOLVED IN AN ACCIDENT. *MR THE AIR BAGS DID NOT DEPLOY. *SC *JB

NHTSA ODI #10083990

55,525 miles · Jul 21, 2004

Air BagsSeat BeltsCrashInjury

THE VEHICLE WAS REAR ENDED AT 40 MPH, WHICH CAUSED A CHAIN REACTION AND THE VEHICLE HIT ANOTHER MOTORIST. THE FRONTAL AIR BAGS FAILED TO DEPLOY AND THE DRIVER'S SIDE SEAT BELT FAILED TO RETRACT UPON IMPACT. THE DRIVER SUSTAINED INJURIES TO HER NECK, BACK, SHOULDER RIGHT KNEE , FACE, TEETH, HEAD, AND LEFT HAND. *JB

NHTSA ODI #10083356

21,871 miles · Jun 28, 2004

Suspension

THERE IS SEVERE VIBRATION IN STEERING WHEEL WHEN THE VEHICLE SPEEDS REACH AND EXCEED 60 MPH. DEALERSHIP WAS CONTACTED, AND INDICATED THAT THIS WAS NORMAL. *AK

NHTSA ODI #10080022

24,757 miles · Jun 23, 2004

Engine And Engine Cooling

SERIOUS FAULT WITH 2000 CADILLAC DEVILLE ENGINE. *MR THE VEHICLE WOULD STALL AS THE VEHICLE ENTERED TRAFFIC. THE PROBLEM WAS DIAGNOSED AS A J4355 SENSOR/CRANKSHAFT POSITION SENSOR, WHICH WAS REPLACED ON TWO OCCASIONS. *SC *JB

NHTSA ODI #10079789

96,490 miles · Jun 21, 2004

Visibility

PASSENGER SIDE POWER WINDOW FAILED IN THE DOWN (OPEN) POSITION DURING HEAVY RAIN. A VERY FRAGILE PLASTIC CONNECTOR FAILED WHERE CONNECTED TO A CABLE. THE SERVICE MAN COMMENTED THAT THIS IS A VERY FREQUENT FAILURE ON THIS CAR. REPAIR COST $291.50. *AK

NHTSA ODI #10078545

Official recalls

14V355000 · Electrical System:ignition

Jun 23, 2014

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.

Consequence & remedy

Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.

02V227000 · Seat Belts:front:retractor

Sep 5, 2002

CERTAIN PASSENGER VEHICLES CONTAIN DRIVER AND FRONT PASSENGER LAP AND/OR SHOULDER BELT RETRACTORS THAT MAY NOT REMAIN LOCKED UP AS DESIGNED DURING A CRASH IN WHICH THE BELT PRETENSIONERS DEPLOY.

Consequence & remedy

Consequence: IN SUCH A CRASH, THIS COULD RESULT IN AN INCREASE IN INJURY FOR THAT OCCUPANT.

Remedy: DEALERS WILL INSTALL A RETAINER KIT IN THE DRIVER AND PASSENGER SAFETY BELT PRETENSIONER. OWNER NOTIFICATION BEGAN JANUARY 31, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

00V347000 · Seat Belts:front:buckle Assembly

Oct 30, 2000

VEHICLE DESCRIPTION: PASSENGER VEHICLES, HEARSE, AND LIMOUSINES. SOME OF THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FMVSS NO. 209, "SEAT BELT ASSEMBLIES." THESE VEHICLES HAVE SEAT BELTS THAT MAY NOT MEET THE 30-POUND PUSH BUTTON RELEASE EFFORT REQUIREMENT OF THE STANDARD.

Consequence & remedy

Consequence: HIGH RELEASE EFFORTS COULD MAKE IT MORE DIFFICULT FOR A CRASH VICTIM TO RELEASE THE BELT AND EXIT THE VEHICLE.

Remedy: DEALERS WILL INSPECT THE SEAT BELTS AND, IF NECESSARY, MODIFY THE LATCH PLATES OR REPLACE THE RETRACTOR. DEALERS WILL ALSO ADD "SNAP ON" LATCH CLIPS TO ELIMINATE THE POTENTIAL OF INVERTED LATCH PLATE INSERTION. OWNER NOTIFICATION IS BEING CONDUCTED IN PHASES. THE FIRST PHASE BEGAN MAY 29, 2001, AND THE SECOND PHASE BEGAN JULY 6, 2001. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT CADILLAC AT 1-800-458-8006.

00V114000 · Service Brakes, Hydraulic:foundation Components

Apr 17, 2000

VEHICLE DESCRIPTION: PASSENGER VEHICLES. SOME OF THESE VEHICLES HAVE INTERNAL FLUID LEAKS IN THE BRAKE HYDRAULIC CONTROL UNIT.

Consequence & remedy

Consequence: WHEN THE REAR BRAKE PROPORTIONING, ANTILOCK BRAKE, TRACTION CONTROL, OR STABILITY CONTROL FEATURE IS ACTIVATED IN SOME DRIVING SITUATIONS, THE FEATURE MAY NOT PERFORM AS DESIGNED.

Remedy: DEALERS WILL INSPECT THE ABS HYDRAULIC MODULATOR UNIT AND IF NECESSARY, REPLACE THE HYDRAULIC MODULATOR.

00V021000 · Vehicle Speed Control

Jan 26, 2000

VEHICLE DESCRIPTION: LIMOUSINES. DURING NORMAL ENGINE ROLL, THE PLASTIC END FITTING OF THE CRUISE CONTROL CABLE COULD CONTACT THE BRAKE MASTER CYLINDER AND FRACTURE. THIS DOES NOT MEET THE REQUIREMENTS OF FMVSS NO. 124, "ACCELERATOR CONTROL SYSTEMS."

Consequence & remedy

Consequence: THE FRACTURE COULD PREVENT FULL CLOSING OF THE THROTTLE AND CAUSE A SMALL INCREASE IN ENGINE RPM IN DRIVE WITH THE BRAKE APPLIED.

Remedy: DEALERS WILL INSTALL A NEW CRUISE CONTROL BRACKET AND, IF NECESSARY, WILL REPLACE THE CRUISE CONTROL CABLE.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

PE04060 · Failing Seat Belt Buckles

Opened Aug 17, 2004 · Closed Feb 3, 2005

Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:buckle Assembly

ON AUGUST 17, 2004, ODI OPENED AN INVESTIGATION BASED ON TWO COMPLAINTS AND ONE INSURANCE COMPANY REPORT ALLEGING DRIVER AND/OR FRONT PASSENGER SEATBELT UNBUCKLING DURING CRASHES ON MODEL YEAR (MY) 2000 AND 2001 CADILLAC DEVILLE SEDANS.ON OCTOBER 8, 2004, GM SUBMITTED DATA TO ODI RELATED TO THE ALLEGED DEFECT FOR THE SUBJECT VEHICLES.THIS DATA CONTAINED INFORMATION ABOUT SYSTEM DESIGN, SYSTEM OPERATION, SEAT BELT BUCKLE TESTING AND CONSUMER COMPLAINTS.BASED ON ITS ANALYSIS OF THE DATA, ODI HAS DETERMINED THAT A SAFETY-RELATED DEFECT TREND HAS NOT BEEN IDENTIFIED REGARDING SPECIFIC ALLEGATIONS OF UNWANTED SEATBELT UNBUCKLING DURING A CRASH.AT THIS TIME, FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCESSEE ATTACHED SUMMARY REPORT

Additional source detail variants (3)

Seat Belts:front:buckle Assembly

Seat Belts:front

Seat Belts