2000 Cadillac Deville

TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHEN THE CONTACT REMOVES HIS FOOT FROM THE ACCELERATOR PEDAL, THE VEHICLE CONTINUES TO ACCELERATE ON ITS OWN. THE FAILURE ALSO OCCURS WHEN IDLING AT A RED LIGHT OR STOP SIGN. THE ABS TRACTION LIGHT ILLUMINATES. THE VEHICLE HAS BEEN INSPECTED BY A MECHANIC. IN ADDITION, THREE OF THE WINDOW REGULATORS FAILED WITHIN A WEEK OF EACH OTHER. CURRENTLY, ALL FOUR WINDOWS FAIL TO GO UP AND DOWN PROPERLY. THE CURRENT MILEAGE WAS 88,627 AND FAILURE MILEAGE WAS 70,000. REMAILED 11/14/08. *LJ

TL*THE CONTACT OWNS A 2000 CADILLAC DEVILLE. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE FAILED TO SLOW DOWN. THE CONTACT REAR ENDED THE PRECEDING VEHICLE AT APPROXIMATELY 70 MPH AND THE AIR BAGS FAILED TO DEPLOY. BOTH VEHICLES SUSTAINED DAMAGE. THE CONTACT SUSTAINED AN INJURY TO HIS NECK. A POLICE REPORT WAS FILED. THE CURRENT AND FAILURE MILEAGES WERE 60,000. UPDATED 4/23/08. *LJ

BROUGHT CAR AT ARNOLD PALMER CADILLAC IN CHARLOTTE, NC, INDEPENDENCE AVE ON 2/10/07. AFTER GETTING HOME, BRAKES BEGIN TO SQUEAK, TOOK CAR BACK IMMEDIATELY THE NEXT DAY, I WAS TOLD TO PUT THE CAR IN REVERSE AND SLAM ON BRAKES AND THE SQUEAK SHOULD STOP; THAT WAS AN INSULT. AGAIN I TOOK THE CAR BACK TO THE DEALERSHIP , I WAS TOLD THAT THEY TOOK THE BRAKES PADS OFF AND SANDED THEM DOWN AND THE SQUEAKING WOULD STOP. IT HAS BEEN THREE WEEKS NOW, MY BRAKES IS STILL SQUEAKING WITH A GRINDING NOISE. SPENDING $16,000 FOR A VEHICLE, I FEEL I SHOULD NOT HAVE TO GO THROUGH THIS. I HAVE MISSED 2 DAYS OF WORK TAKING MY CAR BACK TO THE DEALESHIP TO BE MADE A FOOL OF. I HAVE BROUGHT 3 CADILLACS FROM ARNOLD PALMER, NEVER AGAIN WILL THEY GET MY BUSINESS OR WILL I RECOMMEND ANYONE TO THEM FOR THIS TYPE OF SERVICE. IN ADDITION TO THE BRAKE PROBLEM, NOW THE WARNING LIGHTS ARE COMING ON FOR FLUID LEVELS. WHEN YOU BUY A CAR FROM A WELL-KNOWN COMPANY, YOU TRUST THAT THE PRODUCT YOU BUY WILL BE RELIABLE, AND HAVE GONE THROUGH A FIVE POINT INSPECTION. WHAT CAN I DO TO RESOLVE THIS SITUATION, BECAUSE I CANNOT CONTINUE TO KEEP MISSING WORK AND TAKING THE CAR BACK FOR THE SAME PROBLEM. I FEEL ARNOLD PALMER IS PUTTING ME OFF IN AN EFFORT FOR THE WARRANTY TO EXPIRE, AND THEY WILL NOT HAVE TO FIX PROBLEM. *JB

DT*: THE CONTACT STATED WHILE TURNING INTO A DRIVEWAY AT 10 MPH OR LESS THE BRAKES FAILED TO STOP THE VEHICLE. THE BRAKE PEDAL WAS DEPRESSED SEVERAL TIMES ALONG WITH THE ACCELERATOR PEDAL. THE DEPRESSION OF THE ACCELERATOR PEDAL WAS UNINTENTIONAL. THE VEHICLE CRASHED INTO A GATE AND A PARKED CAR. THE OCCUPANT OF THE PARKED CAR WAS INJURED. A POLICE REPORT WAS TAKEN. THE VEHICLE WAS TOWED TO THE DEALER, WHERE IT WAS DETERMINED A PIN FELL OUT OF THE BRAKE PEDAL RENDERING IT INOPERABLE. UPDATED ON 05/30/2006. *AK

THE VEHICLE STALLED INTERMITTENTLY. THE BRAKES FAILED, AND THE VEHICLE WAS INVOLVED IN TWO FRONT END COLLISIONS. *AK THERE WAS A FUNNY NOISE IN THE ENGINE AT IDLE SPEED. THE ENGINE WOULD LOSE POWER AND STALL. THE SERVICE MANAGER SUGGESTED THAT THERE WERE PROBLEMS WITH THE 2000-2004 MODEL WITH THIS SAME PROBLEM. THE FRONT BRAKE LININGS WERE WORN, THE DASH PAD WAS PEELING AT THE LEADING EDGE NEAR THE DEFROST EDGE NEAR THE DEFROST GRILLE DUE TO DELAMINATION AND THE COIN HOLDER HOUSING HAD COME APART AND SPLIT AT THE SEAM. *SC THE CRANKSHAFT POSITION SENSOR WAS REPLACED. *JB

DEALERSHIP RESURFACED THE FRONTS ROTORS AND REPLACED THE PADS AT 30,000 MILES, AT 50,000 MILES FRONT ROTORS WERE RESURFACED AND THE PADS WERE REPLACED AGAIN. AT 60,000 MILES THE FRONT ROTOR WERE RESURFACED FOR A THIRD TIME. ALSO, HAD A TIE ROD PROBLEM. *AK THE MANUFACTURER INDICATED THAT HE BRAKE WERE WEARING NORMALLY AND NEEDED TO BE REPLACED EVERY 25000 TO 30000 MILES. THE CONSUMER NOW HAS NO CONFIDENCE IN THE DEALER AND REFUSES TO ALLOW THEM TO WORK ON THE VEHICLE FOR ANYTHING OTHER THAN WARRANTY WORK. *NM

WHILE DRIVING AT 70 MPH, THE VEHICLE CAME TO A COMPLETE STOP ON THE HIGHWAY. WHEN THIS HAPPENED CONSUMER LOST POWER STEERING, POWER BRAKES , AND THE TRANSMISSION WENT HAYWIRE. DEALER INFORMED THE CONSUMER THAT THE CRANK SHAFT POSITION SENSOR WAS THE PROBLEM, AND HAD BEEN REPLACED THREE TIMES. *AK THE SENSORS WERE REPLACED 6 TIMES. ALSO, KNEE BOLSTER BELOW STEERING WHEEL FEEL ONTO CONSUMER'S LEGS. CONSUMER FOUND PLASTIC CLIPS THAT HOLD KNEE BOLSTER. TECHNICIAN INSTALLED NEW KNEE BOLSTER. *LA

VEHICLE WAS INVOLVED IN A FRONTAL COLLISION WITH ANOTHER VEHICLE, SPEED OF IMPACT WAS UNDETERMINED AT THAT TIME, AND BOTH AIR BAGS DID NOT DEPLOY. DEALER AND MANUFACTURER WERE NOT NOTIFIED AT THIS TIME. *AK CONSUMER ALSO STATED THAT THERE IS A POSSIBILITY OF FAULTY BRAKES BECAUSE ONE SIDE LOCKED WHICH WERE PREVIOUSLY REPAIRED BY DEALER UNDER WARRANTY, THERE WERE 2 INJURIES. *SCC