There needs to be a better system on alerting used car buyers. When I purchased my car from Carvana used in 2017 at 83k-ish miles, I had no idea that there was an extended 10 yr/120k warranty on some models of GM vehicles. I have been experiencing issues with my car and just learning 1 yr and 30k miles too late that there were k…
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There needs to be a better system on alerting used car buyers. When I purchased my car from Carvana used in 2017 at 83k-ish miles, I had no idea that there was an extended 10 yr/120k warranty on some models of GM vehicles. I have been experiencing issues with my car and just learning 1 yr and 30k miles too late that there were known issues, and that my issues most likely were related to the timing chain. Timing chains aren't generally something that wear out by 100k - had I been made aware of that when I purchased the car, then that would have been the first course of action. I checked the VIN, no recalls, but no extended warranty alerts either. Anyone else having issues would not have known other year models were experiencing problems that could have affected different year models as well. I have researched my cars issues and I have taken it to mechanics- even to a Chevrolet dealer when I first bought it. Absolutely no mention of this, until I just happened to stumble on a Cadillac forum post from 2019 at 1 am 6/2/2021. Now I am the almost owner of a car that books out at maybe $5k with over $2k worth of work that is needed. It sits while I make payments. With all the technology, there should be some way for car dealerships to have to give a new owner any updated information regarding any vehicle related to the one they are purchasing.
NHTSA ODI #11419294
88,123 miles · Aug 6, 2020
Power Train
I HAVE READ MANY FORUMS WITH THIS EXACT PROBLEM. MY CAR WILL GET OUT OF GEAR WHEN I'M AT A STOP. IT WILL ACT AS IF IT WAS IN NEUTRAL. THERE ARE NO CODES THAT TELL YOU WHAT IS WRONG AND SO MANY PEOPLE HAVE FOUND THAT THE ISSUE IS THAT THE AUTOMATIC TRANSMISSION CLUTCH GOES BAD. I ONLY HAVE 88K MILES ON MY CAR AND SO MANY PEOP…
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I HAVE READ MANY FORUMS WITH THIS EXACT PROBLEM. MY CAR WILL GET OUT OF GEAR WHEN I'M AT A STOP. IT WILL ACT AS IF IT WAS IN NEUTRAL. THERE ARE NO CODES THAT TELL YOU WHAT IS WRONG AND SO MANY PEOPLE HAVE FOUND THAT THE ISSUE IS THAT THE AUTOMATIC TRANSMISSION CLUTCH GOES BAD. I ONLY HAVE 88K MILES ON MY CAR AND SO MANY PEOPLE SEAM TO HAVE THE EXACT SE PROBLEM AS I AM.
NHTSA ODI #11343749
128,550 miles · Oct 19, 2019
Power Train
2010 CADILLAC CTS4 PREMIUM 3.6 WAGON I REPLACED THE REAR PROP SHAFT OF THE AWD SYSTEM IN JANUARY 2018. I NOW AM HAVING ISSUES WITH THE REAR PROP SHAFT YET AGAIN, NOT 2 YEARS LATER. I BELIEVE THE DRIVESHAFT CARRIER BEARING IS FAILING AGAIN (SAME AS BEFORE)! WITH APPROXIMATELY 49K MILES ON IT. I CANNOT BELIEVE THAT I HAVE TO R…
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2010 CADILLAC CTS4 PREMIUM 3.6 WAGON I REPLACED THE REAR PROP SHAFT OF THE AWD SYSTEM IN JANUARY 2018. I NOW AM HAVING ISSUES WITH THE REAR PROP SHAFT YET AGAIN, NOT 2 YEARS LATER. I BELIEVE THE DRIVESHAFT CARRIER BEARING IS FAILING AGAIN (SAME AS BEFORE)! WITH APPROXIMATELY 49K MILES ON IT. I CANNOT BELIEVE THAT I HAVE TO REPLACE THIS SAME ITEM AGAIN. AFTER HAVING TO REPLACE THE REAR DIFFERENTIAL TWICE ON THIS VEHICLE, I NOW BELIEVE GM HAS NO CLUE TO MAKE A RELIABLE AWD VEHICLE. WORST CAR EVER.
NHTSA ODI #11269543
Mileage unknown · Feb 13, 2018
Power Train
A DRONE NOISE AT 55 MPH.
NHTSA ODI #11072703
41,500 miles · Jul 27, 2015
Electrical SystemEnginePower Train
VEHICLE DIED WHILE DRIVING WITH NO PRIOR WARNING OR ERROR MESSAGES-COMPLETE ENGINE FAILURE, LOSS OF POWER STEERING, BRAKES. UNABLE TO RESTART AFTER SEVERAL ATTEMPTS. MECHANIC DETERMINED THAT THE ECM HAD FAILED UNEXPECTEDLY. WHEN COMPUTER WAS REPLACED, THEY WERE UNABLE TO DETECT ANY SENSOR ISSUES THAT MAY HAVE CONTRIBUTED TO E…
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VEHICLE DIED WHILE DRIVING WITH NO PRIOR WARNING OR ERROR MESSAGES-COMPLETE ENGINE FAILURE, LOSS OF POWER STEERING, BRAKES. UNABLE TO RESTART AFTER SEVERAL ATTEMPTS. MECHANIC DETERMINED THAT THE ECM HAD FAILED UNEXPECTEDLY. WHEN COMPUTER WAS REPLACED, THEY WERE UNABLE TO DETECT ANY SENSOR ISSUES THAT MAY HAVE CONTRIBUTED TO ECM FAILURE, THEY CONCLUDED THAT THE ECM HAD FAILED WHILE DRIVING. HAD IT FAILED ON FREEWAY, RESULTS COULD HAVE BEEN CATASTROPHIC.
NHTSA ODI #10743645
75,000 miles · Nov 19, 2014
Electronic Stability Control (esc)Fuel/propulsion SystemPower Train
MY CAR WHILE DRIVING ON THE HIGHWAY HAS TURNED OFF OUT OF NOWHERE WHILE DRIVING 60 MPH WHILE THE CAR IS STILL MOVING I PUT THE CAR IN NEUTRAL TURN THE IGNITION OFF N THEN BACK AND THE CAR TURNS RIGHT BACK ON BUT SOME DAYS THIS HAPPENS MORE THEN OTHERS. THIS PROBLEM HAS BEEN GOING ON FOR SEVERAL MONTHS I HAVE BEEN IN AND OUT…
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MY CAR WHILE DRIVING ON THE HIGHWAY HAS TURNED OFF OUT OF NOWHERE WHILE DRIVING 60 MPH WHILE THE CAR IS STILL MOVING I PUT THE CAR IN NEUTRAL TURN THE IGNITION OFF N THEN BACK AND THE CAR TURNS RIGHT BACK ON BUT SOME DAYS THIS HAPPENS MORE THEN OTHERS. THIS PROBLEM HAS BEEN GOING ON FOR SEVERAL MONTHS I HAVE BEEN IN AND OUT OF THE DEALERSHIP. AND THEY STILL TO THIS DAY CAN'T TELL ME WHAT IS THE PROBLEM . BUT I HAVE DONE RESEARCH AND THERE A LOT OF THESE INCIDENTS GOING ON WITH GMC VEHICLES IDK WHY THEY SAY THEY CAN'T FIND PROBLEM OR FIX IT . THEY JUST WANT ME DRIVING ON THE HIGHWAY WITH MY FAMILY WHEN THE CAR STALLS OUT . THIS PROBLEM ISN'T EVERYDAY IT SEEMS TO HAPPEN 3-5 TIMES A MONTH. I DON'T REMEMBER THE EXACT DATES BUT THIS PROBLEM HAS BEEN GOING ON SINCE I GOT THE CAR. IF THE DEALER CAN'T TELL ME WHAT'S WRONG WHAT AM I SUPPOSE TO. *TR
NHTSA ODI #10659417
17,000 miles · Oct 25, 2014
Electrical SystemEnginePower Train
THE CAR SHUT OFF WHILE DRIVING DOWN A HILL THIS IS THE SECOND TIME IT HAS HAPPENED I CHECKED WITH GM TO SEE IF THERE WAS A RECALL FOR THIS CAR AND AT THIS TIME THERE IS NOT. WE WERE LUCKY BOTH TIMES THAT THERE WERE NO OTHER VEHICLES AROUND AND THAT THE CAR WAS KEPT UNDER CONTROL WHILE BRINGING IT TO A STOP. ALTHOUGH GM HAS NO RE…
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THE CAR SHUT OFF WHILE DRIVING DOWN A HILL THIS IS THE SECOND TIME IT HAS HAPPENED I CHECKED WITH GM TO SEE IF THERE WAS A RECALL FOR THIS CAR AND AT THIS TIME THERE IS NOT. WE WERE LUCKY BOTH TIMES THAT THERE WERE NO OTHER VEHICLES AROUND AND THAT THE CAR WAS KEPT UNDER CONTROL WHILE BRINGING IT TO A STOP. ALTHOUGH GM HAS NO RECALLS FOR THIS CAR I AM FILLING THIS COMPLAINT BECAUSE OF THE MANY RECALLS THAT ARE OUT THERE FOR THIS SAME PROBLEM. WILL THE THIRD TIME BE A CHARM WHEN IT HAPPENS AND SOMEONE GETS KILLED OR SERIOUSLY INJURED FOR GM TO INCLUDE THIS CAR? IT WILL BE TO LATE!!!!!!! *TR
NHTSA ODI #10649889
22,000 miles · Oct 25, 2010
Power Train
TL*THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SHE HEARD A LOUD BANG AND THE WHEELS LOCKED. THE VEHICLE THEN SPUN OUT OF CONTROL THROUGH THREE LANES OF TRAFFIC TO THE SHOULDER. THERE WAS NO ACCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED…
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TL*THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, SHE HEARD A LOUD BANG AND THE WHEELS LOCKED. THE VEHICLE THEN SPUN OUT OF CONTROL THROUGH THREE LANES OF TRAFFIC TO THE SHOULDER. THERE WAS NO ACCIDENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE REAR DIFFERENTIAL HAD CRACKED AND THE FRONT DIFFERENTIAL HAD A LEAK AND WAS POURING OUT OIL WHICH CAUSED THE FAILURE. THE DEALER STATED THAT THE REAR AND FRONT DIFFERENTIALS NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 20,000.
NHTSA ODI #10362207
1,819 miles · Oct 12, 2010
Power Train
TL*THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT STATED THAT WHEN SHE DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WAS SLOW TO ACCELERATE. AFTER A FEW SECONDS, THE VEHICLE WOULD MOVE FORWARD AS IF IT HAD BEEN REAR-ENDED AND THEN THE SPEED WOULD INCREASE. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHOR…
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TL*THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT STATED THAT WHEN SHE DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WAS SLOW TO ACCELERATE. AFTER A FEW SECONDS, THE VEHICLE WOULD MOVE FORWARD AS IF IT HAD BEEN REAR-ENDED AND THEN THE SPEED WOULD INCREASE. THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVERAL TIMES BUT THE FAILURE COULD NOT BE DETERMINED. THE TRANSMISSION FLUID, PISTON, FILTER AND FUEL KIT WERE REPLACED BUT THE FAILURE OCCURRED. THE CONTACT CALLED THE MANUFACURER WHO TOOK A COMPLAINT AND STATED THAT THEY WOULD TRY TO CORRECT THE PROBLEM. THE FAILURE MILEAGE WAS 1,819 AND THE CURRENT MILEAGE WAS 3,324.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH A WAX COATING ON THE REAR SUSPENSION TOE LINK JAM NUTS MAY ALLOW THE NUT(S) TO LOOSEN. IF A NUT SUFFICIENTLY LOOSENS, THE TOE LINK COULD SEPARATE AND THE REAR WHEEL WOULD BE ABLE TO TURN INBOARD OR OUTBOARD. OWNERS MAY HEAR A METALLIC CLANKING NOISE COMING FROM THE REAR OF THE VEHICLE THAT MAY WARN OF A LOOSENING NUT.
Consequence & remedy
Consequence: THE DRIVER MAY EXPERIENCE SUDDEN CHANGES WITH VEHICLE HANDLING AND MAY NOT BE ABLE TO CONTROL THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL CLEAN ALL WAX RESIDUE FROM THE REAR SUSPENSION TOE LINK AND INSTALL TWO NEW JAM NUTS. IF NECESSARY THE REAR SUSPENSION TOE LINK MAY BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS ALL WHEEL DRIVE AND CTS-V VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION."
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE FRONT PASSENGER MAY BE AT AN INCREASED RISK OF LEG INJURY.
Remedy: DEALERS WILL REPLACE THE GLOVE COMPARTMENT ASSEMBLY AND, IN SOME VEHICLES MODIFY THE INSTRUMENT PANEL STRUCTURE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2010 Cadillac Cts Problems, Complaints & Recalls | Skip That Year