TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE …
Read full complaint
TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10643923
Mileage unknown · Sep 26, 2014
Electrical System
TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. …
Read full complaint
TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V394000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10639373
Mileage unknown · Aug 5, 2014
Electrical System
TL* THE CONTACT OWNS A 2010 CADILLAC CTS. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V394000 (IGNITION SWITCH); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE DEALER DID NOT KNOW WHEN THE PART WOULD ARRIVE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA ODI #10618939
45,000 miles · Apr 1, 2014
Electrical SystemService BrakesSteering
ON 6 JUNE, 2013 WHILE DRIVING ON M59 IN MICHIGAN AND APPLYING THE BRAKES, MY KNEE MADE CONTACT WITH THE REMOTE FOB, CAUSING THE IGNITION KEY TO MOVE FROM THE "ON" POSITION TO "ACCESSORY" MODE. THE ENGINE STOPPED RUNNING AND I HAD TO STEER AND BRAKE THE VEHICLE WITHOUT POWER ASSIST TO THE SHOULDER OF THE ROAD. I PUT THE VEHICLE I…
Read full complaint
ON 6 JUNE, 2013 WHILE DRIVING ON M59 IN MICHIGAN AND APPLYING THE BRAKES, MY KNEE MADE CONTACT WITH THE REMOTE FOB, CAUSING THE IGNITION KEY TO MOVE FROM THE "ON" POSITION TO "ACCESSORY" MODE. THE ENGINE STOPPED RUNNING AND I HAD TO STEER AND BRAKE THE VEHICLE WITHOUT POWER ASSIST TO THE SHOULDER OF THE ROAD. I PUT THE VEHICLE IN PARK AND RESTARTED WITHOUT INCIDENT. THE SAME SITUATION OCCURRED IN JANUARY 2014 WHILE DRIVING ON I-75 TO FLORIDA. IN BOTH CASES I INFORMED MY DEALER (LAFONTAINE CADILLAC IN HIGHLAND, MICHIGAN). THE RESPONSE WAS THAT THEY HAD NOT RECEIVED ANY SIMILAR COMPLAINTS AND THEY COULD DO NOTHING ABOUT IT. I INFORMED GM OF THE ISSUE AND THEY ARRANGED TO HAVE THE VEHICLE EXAMINED TODAY, 1 APRIL, 2014. I JUST RECEIVED A CALL FROM THE DEALERSHIP INFORMING ME THAT THE IGNITION SWITCH MET SPECIFICATIONS. WHETHER OR NOT IT DID (AND TO WHICH SPECIFICATION) IS ACADEMIC. THIS IS A SAFETY ISSUE! WHILE I WAS ABLE TO MANHANDLE THE STEERING AND BRAKING, I DOUBT THAT MY WIFE WOULD BE ABLE TO. *TR
NHTSA ODI #10576363
69,000 miles · Mar 20, 2014
Air BagsElectrical System
SPORADICALLY, A "SERVICE AIR BAG" WARNING COMES ON WHEN ENGINE IS RUNNING. ALSO, IN A FEW INSTANCES, THE AIRBAG READINESS LIGHT HAS STAYED ON AFTER COMPLETION OF THE BRIEF SYSTEM CHECK WHICH OCCURS WHEN THE ENGINE IS STARTED. THE DEALERS SERVICE DEPARTMENT REVIEWED THE MATTER AND FOUND THAT THE HISTORY CODE FOR THE PASSENGER SEA…
Read full complaint
SPORADICALLY, A "SERVICE AIR BAG" WARNING COMES ON WHEN ENGINE IS RUNNING. ALSO, IN A FEW INSTANCES, THE AIRBAG READINESS LIGHT HAS STAYED ON AFTER COMPLETION OF THE BRIEF SYSTEM CHECK WHICH OCCURS WHEN THE ENGINE IS STARTED. THE DEALERS SERVICE DEPARTMENT REVIEWED THE MATTER AND FOUND THAT THE HISTORY CODE FOR THE PASSENGER SEAT AIR BAG "CLEARED CODES", INDICATING THAT AIR BAG IS IN WORKING ORDER. IT RECOMMENDED THAT IF THE SERVICE WARNING AND READINESS LIGHT WERE ON FREQUENTLY, THE PASSENGER SEAT AIR BAG SHOULD BE REPLACED AT A COST OF $912. I DO NOT KNOW WHY THE DEALER FOCUSED ONLY ON THAT ONE AIR BAG. THIS ISSUE SOUNDS LIKE THE PROBLEM FOR WHICH GM RECENTLY RECALLED CERTAIN SPORT UTILITY VEHICLES FOR YEARS INCLUDING 2010, OUR MODEL YEAR. I BELIEVE IT SHOULD BE DETERMINED WHETHER THAT RECALL SHOULD BE EXTENDED TO COVER ADDITIONAL VEHICLES, INCLUDING OURS. UPDATED 04/08/14
NHTSA ODI #10573897
Mileage unknown · Jan 29, 2012
Electrical SystemExterior LightingFire
PASSANGER SIDE SUNVISOR WIRING CAUGHT ON FIRE AND BURNT SOME OF CEILING UPHOLSTERY AND MELTED PLASTIC TRIM AROUND SUN ROOF . *TT
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH A WAX COATING ON THE REAR SUSPENSION TOE LINK JAM NUTS MAY ALLOW THE NUT(S) TO LOOSEN. IF A NUT SUFFICIENTLY LOOSENS, THE TOE LINK COULD SEPARATE AND THE REAR WHEEL WOULD BE ABLE TO TURN INBOARD OR OUTBOARD. OWNERS MAY HEAR A METALLIC CLANKING NOISE COMING FROM THE REAR OF THE VEHICLE THAT MAY WARN OF A LOOSENING NUT.
Consequence & remedy
Consequence: THE DRIVER MAY EXPERIENCE SUDDEN CHANGES WITH VEHICLE HANDLING AND MAY NOT BE ABLE TO CONTROL THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL CLEAN ALL WAX RESIDUE FROM THE REAR SUSPENSION TOE LINK AND INSTALL TWO NEW JAM NUTS. IF NECESSARY THE REAR SUSPENSION TOE LINK MAY BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS ALL WHEEL DRIVE AND CTS-V VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION."
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE FRONT PASSENGER MAY BE AT AN INCREASED RISK OF LEG INJURY.
Remedy: DEALERS WILL REPLACE THE GLOVE COMPARTMENT ASSEMBLY AND, IN SOME VEHICLES MODIFY THE INSTRUMENT PANEL STRUCTURE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
2010 Cadillac Cts Problems, Complaints & Recalls | Skip That Year