2009 Cadillac Cts

MY 2009 CADILLAC CTS SHOWED A CHECK ENGINE LIGHT. TOOK TO A MECHANIC WHO PULLED CODES P0008, P0017, P0018 WHICH ARE ALL RELATED TO TIMING CHAIN FAILURE. I BECAME AWARE OF TBS BULLETIN 11340C ' SPECIAL COVERAGE ADJUSTMENT ' TIMING CHAIN WEAR WHICH WAS EXTENDED TO INCLUDE 2009 CADILLAC CTS WITH LESS THAN 120K MILES (MY CAR HAS 107250) I MADE AN APPOINTMENT WITH LOCAL CADILLAC DEALER WHO INFORMED ME THAT CADILLAC IS ONLY COVERING VEHICLES WITH CERTAIN VIN'S IN WHICH MINE IS NOT INCLUDED. THEY STATE THAT THE PROBLEM WAS CORRECTED LATER IN THE MODEL YEAR WITH AN IMPROVED TIMING CHAIN. CLEARLY THIS IS NOT THE CASE. THIS IS A $2000 REPAIR THAT CADILLAC CLEARLY STATES COVERS VEHICLES OF THE MODEL YEAR BUT THEN THEY DON'T COVER IT AFTER LOOKING UP YOUR VIN. HERE IS A LINK TO THE SERVICE BULLETIN. HTTPS://STATIC.NHTSA.GOV/ODI/TSBS/2012/SB-10043857-8663.PDF HERE IS AN ADDL LINK TO MANY WHO'VE HAD THIS SAME PROBLEM AND NOT RECEIVED COVERAGE. HTTP://M.CARCOMPLAINTS.COM/CADILLAC/CTS/2009/ENGINE/ENGINE-2.SHTML SOMETHING SHOULD BE DONE ABOUT THIS AS IT'S A VERY SHADY BUSINESS PRACTICE. CADILLAC CLEARLY KNOWS THE PROBLEM EXISTS AND REFUSES TO DO ANYTHING ABOUT IT.

THE REAR DIFFERENTIAL ROUTINELY MAKES LOUD GRINDING AND CLUNKING NOISES WHEN MAKING SLOW TURNS AT PARKING LOT SPEEDS WHEN COOL AND JUST STARTING TO BE OPERATED. THIS PROBLEMS WAS BEEN IN FOR SERVICE 3 TIMES AND THE DEALER STATES IT IS NORMAL AND AN EXPECTED THING THAT MAY OCCUR. I DISAGREE, GRINDING GEARS AND/OR CLUTCHES ARE NOT NORMAL OR SAFE. MY CAR WAS PURCHASED NEW ON 10/30/09 1ST SERVICE CAME ON 10/25/13 AT 36,605 MILES THE PROBLEM WAS DESCRIBED AT THE SERVICE APPT TO "DIAGNOSE RUBBING NOISE WHEN MAKING SLOW SHARP TURNS, GOES AWAY AFTER WARMED UP. NOISE COMES FROM REAR OF VEHICLE." THE RESOLUTION AT THE TIME WAS TO DO "AS PER DOCUMENT #3402587 FLUSHED GEAR OIL FROM REAR DIFF AND REPLACED WITH AN UPDATED FLUID. 2ND SERVICE CAME ON 3/21/17 AT 64,269 MILES THE PROBLEM WAS DESCRIBED AT THE SERVICE APPT TO "DIAGNOSE GRAVELY GRINDING SOUND FROM REAR OF VEHICLE WHEN MAKING TIGHT TURNS AT PARKING SPEEDS. ALSO NOTICEABLE 25-30 MPH." THE DIAGNOSIS AND RESOLUTION THIS TIME WAS AGAIN "TEST DROVE FOR GRINDING NOISE WHILE MAKING TIGHT TURNS. WAS ABLE TO DUPLICATE CONCERN FOUND COMING FROM REAR DIFF. PER DOC ID 4013532 RECOMMEND SERVICING REAR DIFF WITH NEW FLUID. NEW FLUID HAS ADDITIVE THAT WILL LAST LONGER AND DOES NOT BREAK DOWN OVER TIME. SERVICED REAR DIFF AND TEST DROVE FOUND NOISE WENT AWAY, NO OTHER REPAIR NEEDED." 3RD SERVICE CAME AT 6/18/18, AT 71,678 MILES. THE CAR IS PRESENTLY IN THE SHOP FOR DIAGNOSIS AND SERVICE. THIS IS ONLY 7,396 MILES SINCE THE PRIOR SERVICE. THE PROBLEM WAS DESCRIBED AS "INSPECT FOR GRAVELY SOUND WHEN MAKING TURNS **REAR DIFF SERVICE DONE FOR THIS RO#394816 3/22/17 #881." THE PROBLEM I HAVE WITH THIS IS THAT THIS IS NOT A NORMAL AND EXPECTED PROBLEM AND COULD BE VERY DANGEROUS IF THE REAR TRANSAXLE FAILS WHILE DRIVING AT SPEED DUE TO A GEAR OR CLUTCH FAILURE. GM KNOWS OF THIS PROBLEM BASED ON THE FACT THEY HAVE 2+ BULL

TL* THE CONTACT OWNED A 2009 CADILLAC CTS. WHILE STOPPED, THE VEHICLE INADVERTENTLY ACCELERATED WITHOUT WARNING AND CRASHED INTO MULTIPLE VEHICLES. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED A TOTAL LOSS. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE HAD NO REPORTED FAILURES. THE FAILURE MILEAGE WAS 61,000.

SERVICE AIR BAG ALERT ON DRIVER INFORMATION CENTER CAME ON INTERMITTENTLY FROM MID-APRIL TO MAY 24, 2018. TOOK TO DEALERSHIP 5/24/18. DEALER TRACED, LOCATED & REPAIRED HIGH RESISTANCE IN RIGHT FRONT SEAT SIDE AIR GAB CIRCUIT IN SEAT CONNECTOR AT A COST OF $168. DEALER SAID THERE WERE NO OPEN CAMPAIGNS ON THE ISSUE. THIS IS A SAFETY ISSUE THAT WE'D LIKE THE NTSB TO INVESTIGATE. AS OWNERS, WE NEVER REMOVED THE SEAT AND, SHOULD THERE HAVE BEEN A CRASH, THE RIGHT FRONT PASSENGER SIDE AIR BAG MAY NOT HAVE WORKED.

FRONT PASSENGER DOOR FAILS TO OPEN FROM OUTSIDE THE VEHICLE, FIRST INTERMITTENTLY, THEN CONSTANTLY. AFTER INSPECTING THE VEHICLE, DEALER SAID IT WAS A FAULTY DOOR LOCK ACTUATOR, AND THAT EVENTUALLY, THE DOOR WOULDN'T OPEN EITHER FROM THE INSIDE OR OUTSIDE OF THE VEHICLE. THIS IS A SAFETY ISSUE THAT I'D LIKE THE NTSB TO INVESTIGATE. DEALER SAID THERE WERE NO CAMPAIGNS ON THE ISSUE. THE CAR IS GARAGED 100% OF THE TIME WHEN NOT BEING DRIVEN. IT HAD 37,367 MILES ON THE ODOMETER WHEN INSPECTED AT THE DEALERSHIP FOR THE FRONT PASSENGER DOOR NOT OPENING. DEALER SAID IT WOULD COST $576 TO REPAIR.

TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THE VEHICLE SHOOK WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO SUBURBAN CADILLAC OF PLYMOUTH (40475 ANN ARBOR ROAD, PLYMOUTH, MICHIGAN 48170, (734) 453-7500) WHERE IT WAS DIAGNOSED THAT THE ENGINE TIMING CHAIN FAILED AND CAUSED THE VEHICLE TO SHAKE WHILE DRIVING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE WARRANTY TIMING BELT REPAIR. THE FAILURE MILEAGE WAS 82,000.

MY CAR HAS LESS THEN 96K MILES AND THE CHECK ENGINE LIGHT CAME ON AND IT SHOWED CODES P0017 & P0008. GM ISSUES A SERVICE BULLENTIN (11340) AND LATER EXTENDED IT TO INCLUDE THE 2009 CTS ( 11340C) FOR PREMATURE TIMING CHAIN WEAR. EVEN THOUGH MY CARS MAKE, MODEL AND YEAR IS LISTED UNDER SB 11340C, WHEN YOU CALL GM, THEY SAY MY VIN ISN'T INCLUDED. OBVIOUSLY, MY CAR WHICH YEAR IS LISTED SHOULD BE COVERED AND GM SHOULD REPAIR UNDER THIS SB. IT IS THE EXACT SAME ISSUE THE SB WAS ISSUED FOR. GM IS SCAMMING THEIR CUSTOMERS AND THERE NEEDS TO BE A RECALL FOR THIS ISSUE. I READ THOUSANDS OF PEOPLE COMPLAINING ABOUT THE SAME ISSUE, AND ALL THAT NEEDS TO HAPPEN IS FOR THE HTSA TO REQUIRE ALL THE 2009 CTS THAT HAD TO HAVE THIS ISSUES REPAIRED AT THEIR OWN EXPENSE WHILE GM REAPS THE REWARDS OF EACH CAR THAT THEY HAVE A KNOWN ENGINEERING ISSUE.