NHTSA owner reports · September 18, 2026 snapshot.
Service Brakes complaints
8 reportsClear category filterMileage unknown · Apr 5, 2024
Service BrakesSteeringVehicle Speed Control
Severe and sudden malfunction of the ABS/Stabilitrak system at 45MPH causing loss of directional control of the vehicle. Failure caused by disintegration/cracking of ABS/HUB RELUCTOR RINGS, feeding incorrect wheel speeds to stability system. This failure caused a total loss of power, vehicle veering right despite full left st…
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Severe and sudden malfunction of the ABS/Stabilitrak system at 45MPH causing loss of directional control of the vehicle. Failure caused by disintegration/cracking of ABS/HUB RELUCTOR RINGS, feeding incorrect wheel speeds to stability system. This failure caused a total loss of power, vehicle veering right despite full left steering input, ABS activation continuously (increasing stopping distance). Vehicle exited road due to loss of control.
NHTSA ODI #11581265
Mileage unknown · Feb 24, 2024
Power TrainService Brakes
The all wheel drive link is not working. This causes the stabilitrac and abs to go out leaving only rear wheel drive. With very little weight in the rear of the car, it is very difficult to drive in snow or rain conditions as the car slides very easily. This is the 2nd time it's happened.
NHTSA ODI #11573764
109,000 miles · Mar 5, 2019
EngineService BrakesSuspension
TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THERE HAD BEEN MULTIPLE FAILURES WITH THE VEHICLE EVER SINCE IT WAS PURCHASED. THE VEHICLE WAS TAKEN BACK AND FORTH SEVERAL TIMES TO MCELWAIN MOTOR CAR COMPANY CHEVROLET (812 BEAVER AVE, ELLWOOD CITY, PA 16117, (724) 824-1223) DUE TO THE WHEELS, WHEEL BEARINGS, AN…
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TL* THE CONTACT OWNS A 2009 CADILLAC CTS. THE CONTACT STATED THAT THERE HAD BEEN MULTIPLE FAILURES WITH THE VEHICLE EVER SINCE IT WAS PURCHASED. THE VEHICLE WAS TAKEN BACK AND FORTH SEVERAL TIMES TO MCELWAIN MOTOR CAR COMPANY CHEVROLET (812 BEAVER AVE, ELLWOOD CITY, PA 16117, (724) 824-1223) DUE TO THE WHEELS, WHEEL BEARINGS, AND BRAKE SYSTEM CORRODING. THE CONTACT HAD NOT UTILIZED THE EMERGENCY BRAKE OUT OF FEAR THAT IT MAY NOT WORK WHEN NEEDED. ALSO, THE SERVICE ENGINE INDICATOR ILLUMINATED THE LAST TIME THE DEALER DROPPED OFF THE VEHICLE. AN INDEPENDENT MECHANIC STATED THAT THERE WERE TWO DIAGNOSTIC TROUBLE CODES FOR THE TIMING CHAIN. THE MANUFACTURER REFUSED TO HONOR TSB: 11340C (SPECIAL COVERAGE ADJUSTMENT TIMING WEAR) EVEN THOUGH THE VEHICLE HAD LESS THAN 120,000 MILES. THE MANUFACTURER INDICATED THAT THE DEALER MAY NEED TO REPLACE THE TIMING CHAIN AND TO HAVE THE VEHICLE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER PROVIDED NO COVERAGE OF THE SPECIAL ADJUSTMENT CAMPAIGN. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
NHTSA ODI #11184300
Mileage unknown · Jan 27, 2018
Air BagsElectronic Stability Control (esc)Service Brakes
CHECK ENGINE LIGHT, STEERING TIGHT WHEN BACKING UP OR IN TIGHT SPACES, DOOR LOCKS, SUSPENSION CONTROL AND ABS LIGHT WAS A RECALL ON AIR BAGS THAT I DONT SEE ON THE RECALL LIST NOW
NHTSA ODI #11065416
80,000 miles · Sep 4, 2016
Service Brakes
WHILE IN MOTION ON A HIGHWAY, THE ALL WHEEL DRIVE OFF, SERVICE STABILITRAK SERVICE, SERVICE TRACTION CONTROL AND SERVICE BRAKE ASSIST DISPLAYED ON THE DASHBOARD. MY BRAKES WERE AFFECTED FOR A WHILE, THEN RETURNED TO NORMAL. AFTER THAT I HAVE THE SAME INTERMITTENTLY.
NHTSA ODI #10903560
46,500 miles · May 28, 2016
Electronic Stability Control (esc)Service BrakesSteering
WHILE DRIVING SUDDENLY I LOST POWER STEERING, ABS,POWER BRAKES, STABILITY CONTROL, TRACTION CONTROL. PARKING ASSIST AND ALL WHEEL DRIVE. CAR WAS IN MOTION ON A CITY STREET. I WAS ABLE TO SAFELY STOP THE CAR.ALL THE PROPER WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. I WAS CLOSE TO HOME SO I RETURNED HOME WITH NO POWER STEE…
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WHILE DRIVING SUDDENLY I LOST POWER STEERING, ABS,POWER BRAKES, STABILITY CONTROL, TRACTION CONTROL. PARKING ASSIST AND ALL WHEEL DRIVE. CAR WAS IN MOTION ON A CITY STREET. I WAS ABLE TO SAFELY STOP THE CAR.ALL THE PROPER WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. I WAS CLOSE TO HOME SO I RETURNED HOME WITH NO POWER STEERING OR POWER BRAKES.
NHTSA ODI #10871320
140,000 miles · Dec 23, 2013
Service Brakes
TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKES FAILED WHEN ENGAGED. THE CONTACT ADDED BRAKE FLUID AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THERE WAS A LEAK IN THE FRONT BRAKE HOSE ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE M…
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TL* THE CONTACT OWNS A 2003 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE BRAKES FAILED WHEN ENGAGED. THE CONTACT ADDED BRAKE FLUID AND TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE CONTACT WAS INFORMED THAT THERE WAS A LEAK IN THE FRONT BRAKE HOSE ASSEMBLY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V105000 (SERVICE BRAKES, HYDRAULIC). THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
NHTSA ODI #10557071
34,000 miles · Mar 9, 2013
Service BrakesSuspension
AT FIRST, THE CAR WASN'T RUNNING STRAIGHT. WHEN I DROVE STRAIGHT ON AN INTERSTATE, THE STEERING WHEEL WAS ABOUT FIVE DEGREES CLOCKWISE. THEREFORE, I WENT TO THE LOCAL CADILLAC DEALER, [XXX], FOR A WHEEL ALIGNMENT. AFTER THE ALIGNMENT, THE CAR RAN PRETTY GOOD, UNTIL IT RAN OVER A SMALL BUMP ON THE ROAD. WHEN I RAN OVER THE BUMP, …
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AT FIRST, THE CAR WASN'T RUNNING STRAIGHT. WHEN I DROVE STRAIGHT ON AN INTERSTATE, THE STEERING WHEEL WAS ABOUT FIVE DEGREES CLOCKWISE. THEREFORE, I WENT TO THE LOCAL CADILLAC DEALER, [XXX], FOR A WHEEL ALIGNMENT. AFTER THE ALIGNMENT, THE CAR RAN PRETTY GOOD, UNTIL IT RAN OVER A SMALL BUMP ON THE ROAD. WHEN I RAN OVER THE BUMP, THE CAR SUDDENLY RAN TOWARD THE RIGHT. I TRIED TO TURN LEFT, BUT IT DIDN'T WORK FOR ABOUT HALF A SECOND. AFTER HALF A SECOND, I CONTROLLED THE CAR, AND IT WORKED FINE. I MADE AN U TURN, AND WENT TO THAT PLACE AGAIN, AND IT HAPPENED AGAIN. I WENT HOME, GRAB MY METER AND MY THERMOMETER, AND WENT BACK TO THAT PLACE. THE ROAD TEMPERATURE WAS 33.1 DEGREES, AND THERE WAS NO ICE ON THE ROAD. THE BUMP WAS ABOUT 4 INCHES OVER THE ROAD. I TOOK THE CAR TO THE DEALER NEXT DAY, AND THEY CHECKED ALMOST EVERYTHING. HOWEVER, THEY'RE UNABLE TO IDENTIFY THE PROBLEM. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10502208
Official recalls
5Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Feb 11, 2011
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS VEHICLES. SOME OF THESE VEHICLES HAVE A CONDITION IN WHICH A WAX COATING ON THE REAR SUSPENSION TOE LINK JAM NUTS MAY ALLOW THE NUT(S) TO LOOSEN. IF A NUT SUFFICIENTLY LOOSENS, THE TOE LINK COULD SEPARATE AND THE REAR WHEEL WOULD BE ABLE TO TURN INBOARD OR OUTBOARD. OWNERS MAY HEAR A METALLIC CLANKING NOISE COMING FROM THE REAR OF THE VEHICLE THAT MAY WARN OF A LOOSENING NUT.
Consequence & remedy
Consequence: THE DRIVER MAY EXPERIENCE SUDDEN CHANGES WITH VEHICLE HANDLING AND MAY NOT BE ABLE TO CONTROL THE VEHICLE INCREASING THE RISK OF A CRASH.
Remedy: DEALERS WILL CLEAN ALL WAX RESIDUE FROM THE REAR SUSPENSION TOE LINK AND INSTALL TWO NEW JAM NUTS. IF NECESSARY THE REAR SUSPENSION TOE LINK MAY BE REPLACED. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN ON OR BEFORE MARCH 24, 2011. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Sep 13, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CADILLAC CTS ALL WHEEL DRIVE AND CTS-V VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, "OCCUPANT CRASH PROTECTION."
Consequence & remedy
Consequence: IN THE EVENT OF A CRASH, THE FRONT PASSENGER MAY BE AT AN INCREASED RISK OF LEG INJURY.
Remedy: DEALERS WILL REPLACE THE GLOVE COMPARTMENT ASSEMBLY AND, IN SOME VEHICLES MODIFY THE INSTRUMENT PANEL STRUCTURE. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 20, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Nov 5, 2008
GM IS RECALLING 12,662 MY 2009 CADILLAC CTS VEHICLES FOR FAILING TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 208, 'OCCUPANT CRASH PROTECTION.' UNDER CERTAIN CONDITIONS, A SOFTWARE CONDITION WITHIN THE PASSENGER SENSING SYSTEM MAY DISABLE THE FRONT PASSENGER AIR BAG WHEN IT SHOULD BE ENABLED OR ENABLE IT WHEN IT SHOULD BE DISABLED.
Consequence & remedy
Consequence: IN A VEHICLE CRASH, IF THE FRONT PASSENGER AIR BAG DOES NOT OPERATE AS DESIGNED, INCREASED PERSONAL INJURY COULD OCCUR.
Remedy: DEALERS WILL REPROGRAM THE PASSENGER SENSING SYSTEM MODULE FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 18, 2008. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339 OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗