NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
175 reports9,000 miles · Jun 23, 2010
Engine And Engine CoolingPower Train
1. CAR STALLS/HESITATES ON RIGHT TURN. DEALER SERVICE COULD NOT REPLICATE. PROBLEM STARTED AT OWNERSHIP, AND CONTINUES AT 25K MILES. PROBLEM NOT CORRECTED. 2. CHECK ENGINE LIGHT: CAR VIBRATES/SHAKES STANDING AT IDLE. 21 DAYS OUT OF SERVICE. 3 DEALERS; FOUR VISITS. ONE DEALER COULD NOT EXTINGUISH CHECK ENGINE LIGHT. DEALER …
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1. CAR STALLS/HESITATES ON RIGHT TURN. DEALER SERVICE COULD NOT REPLICATE. PROBLEM STARTED AT OWNERSHIP, AND CONTINUES AT 25K MILES. PROBLEM NOT CORRECTED. 2. CHECK ENGINE LIGHT: CAR VIBRATES/SHAKES STANDING AT IDLE. 21 DAYS OUT OF SERVICE. 3 DEALERS; FOUR VISITS. ONE DEALER COULD NOT EXTINGUISH CHECK ENGINE LIGHT. DEALER DISASSEMBLED ENGINE AND MADE REPAIRS. (EXHAUST IS NOTICEABLY LOUDER (NOT REPAIRED) AND THE FM RADIO WILL NOT WORK WHEN THE REAR DEFROSTER IS SWITCHED ON--I SUSPECT A GROUND WIRE WAS BROKEN DURING THE REPAIR (NOT REPAIRED). *TR
NHTSA ODI #10339794
31,000 miles · Jun 2, 2010
Vehicle Speed ControlCrash
TL*THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING AT 30 MPH, THE CONTACT ATTEMPTED TO BRAKE AND NOTICED THAT THE FLOOR MAT WAS STUCK BETWEEN THE BRAKE PEDAL AND ACCELERATOR PEDAL, CAUSING THE CONTACT TO CRASH INTO NEARBY VEHICLE. THERE WERE NO INJURIES BUT A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DE…
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TL*THE CONTACT OWNS A 2008 CADILLAC CTS. WHILE DRIVING AT 30 MPH, THE CONTACT ATTEMPTED TO BRAKE AND NOTICED THAT THE FLOOR MAT WAS STUCK BETWEEN THE BRAKE PEDAL AND ACCELERATOR PEDAL, CAUSING THE CONTACT TO CRASH INTO NEARBY VEHICLE. THERE WERE NO INJURIES BUT A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE MILEAGE WAS APPROXIMATELY 31,000. THE CURRENT MILEAGE WAS APPROXIMATELY 34,000. UPDATED 8/18/10 *CN THE CONSUMER STATED THE DRIVER'S SIDE FLOOR MAT BECAME UNSECURED FROM IT SNAP AND LODGED UNDER THE BRAKE PEDAL AND OVER THE ACCELERATOR PEDAL. UPDATED 08/23/10*JB
NHTSA ODI #10334267
57,000 miles · Mar 2, 2010
Seats
THE FRONT DRIVERS SEAT FRAME ON MY 2008 CADILLAC CTS IS BROKEN. THIS COULD OF CAUSED A SERIOUS PROBLEM IF IT DISLODGED. I AM HAVING IT FIXED TODAY @ CADILLAC AT A COST OF OVER $800. I HAVE ASKED THAT THE DEALER TO PUT THE SEAT FRAME IN MY TRUNK IF NEEDED I CAN SEND IT SOMEWHERE. EVEN THOUGH THERE IS 60,000 MILES ON THE CARS,…
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THE FRONT DRIVERS SEAT FRAME ON MY 2008 CADILLAC CTS IS BROKEN. THIS COULD OF CAUSED A SERIOUS PROBLEM IF IT DISLODGED. I AM HAVING IT FIXED TODAY @ CADILLAC AT A COST OF OVER $800. I HAVE ASKED THAT THE DEALER TO PUT THE SEAT FRAME IN MY TRUNK IF NEEDED I CAN SEND IT SOMEWHERE. EVEN THOUGH THERE IS 60,000 MILES ON THE CARS, THIS IS NOT A PART THAT SHOULD BREAK. *TR
NHTSA ODI #10315480
35,000 miles · Feb 24, 2010
Vehicle Speed Control
I WAS DRIVING MY SISTER-IN-LAW'S 2008 CADILLAC CTS HOME FROM WORK ONE NIGHT IN DECEMBER. I CAME UP TO THE STREET OUT OF THE MALL PARKING LOT AND PUT MY FOOT ON THE BRAKE TO SLOW DOWN. SUDDENLY, THE ENGINE TOOK OFF AND REVVED UP TO AROUND 4000RPMS, SO MUCH I COULD HARDLY HOLD IT WITH THE BRAKES. I PUT IN PARK AND REACHED DOWN…
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I WAS DRIVING MY SISTER-IN-LAW'S 2008 CADILLAC CTS HOME FROM WORK ONE NIGHT IN DECEMBER. I CAME UP TO THE STREET OUT OF THE MALL PARKING LOT AND PUT MY FOOT ON THE BRAKE TO SLOW DOWN. SUDDENLY, THE ENGINE TOOK OFF AND REVVED UP TO AROUND 4000RPMS, SO MUCH I COULD HARDLY HOLD IT WITH THE BRAKES. I PUT IN PARK AND REACHED DOWN TO FEEL THE FLOOR MAT TO SEE IF IT WAS ON THE ACCELERATOR. IT WAS NOT. I TURNED OFF THE CAR. THE NEXT DAY, I TOOK IT TO THE GM DEALER. I DON'T THINK THEY BELIEVED ME BECAUSE THEY COULD NOT REPEAT THE CONDITION. THEY HAD ME LEAVE THE CAR AND THEY SAID THEY WOULD LOOK AT IT. THE NEXT DAY I PICKED UT UP. THEY SAID THAT THEY HAD RE-PROGRAMMED THE THROTTLE BODY CONTROL UNIT. I LEFT WITH THE CAR AND PROCEEDED TO EXIT THE LOT. JUST AS I GOT TO THE STREET, IT TOOK OFF AGAIN, REVVING TO ABOUT 4000 RPMS OR SO. I IMMEDIATELY WENT BACK AND TOLD THE DEALER WHAT HAPPENED. THEY STARED AT EACH OTHER AND SHRUGGED THEIR SHOULDERS. THEY NEVER FIXED THE PROBLEM. I AM CONVINCED THAT THIS IS A SOFTWARE ISSUE IN THE THROTTLE CONTROL SYSTEM, JUST LIKE TOYOTA IS DEALING WITH. IF MY WIFE HAD BEEN DRIVING THIS CAR, SHE COULD HAVE BEEN SERIOUSLY INJURED. THIS IS A VERY SERIOUS PROBLEM AND NEEDS ATTENTION IMMEDIATELY,. IT IS NOT JUST TOYOTA. *TR
NHTSA ODI #10313792
24,068 miles · Feb 13, 2010
Service Brakes, Hydraulic
DROVE ON A STREET WITH A 2" SNOW COVER. AFTER ABOUT 25 FEET RECEIVED A NUMBER OF ALERTS ON MY DRIVER INFORMATION CENTER STATING: 4 WHEEL DRIVE WAS OFF, ANTI-LOCK BRAKING SYSTEM WARNING, SERVICE STABILITY TRACTION SYSTEM, SERVICE BRAKE ASSIST. IMMEDIATELY CALLED CADILLAC SERVICE WHO STATED SNOW COULD HAVE DISLODGED SOME WIRES, …
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DROVE ON A STREET WITH A 2" SNOW COVER. AFTER ABOUT 25 FEET RECEIVED A NUMBER OF ALERTS ON MY DRIVER INFORMATION CENTER STATING: 4 WHEEL DRIVE WAS OFF, ANTI-LOCK BRAKING SYSTEM WARNING, SERVICE STABILITY TRACTION SYSTEM, SERVICE BRAKE ASSIST. IMMEDIATELY CALLED CADILLAC SERVICE WHO STATED SNOW COULD HAVE DISLODGED SOME WIRES, BRING IT IN FOR SERVICE. SINCE MANY ALL STATES GET SOME SNOWFALL CADILLAC NEEDS TO REDESIGN THE WIRING SO A SMALL ABOUT OF SNOW DOESN'T DISCONNECT CRITICAL VEHICLE FUNCTIONS. *TR
NHTSA ODI #10310174
11,500 miles · Feb 11, 2010
Equipment
CAR SOMETIMES DOESN'T RECOGNIZE ELECTRONIC KEYFOB PREVENTING ME FROM LOCKING THE IGNITION PRIOR TO EXITING THE CAR. LEAVING THE CAR WITH THE IGNITION UNLOCK IS A VIOLATION OF MANY STATES' MOTOR VEHICLE LAWS. OTHER TIMES CAR WILL NOT LET ME ENTER THE CAR OR START THE CAR BECAUSE IT DOESN'T RECOGNIZE THE ELECTRONIC KEYFOB. PROB…
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CAR SOMETIMES DOESN'T RECOGNIZE ELECTRONIC KEYFOB PREVENTING ME FROM LOCKING THE IGNITION PRIOR TO EXITING THE CAR. LEAVING THE CAR WITH THE IGNITION UNLOCK IS A VIOLATION OF MANY STATES' MOTOR VEHICLE LAWS. OTHER TIMES CAR WILL NOT LET ME ENTER THE CAR OR START THE CAR BECAUSE IT DOESN'T RECOGNIZE THE ELECTRONIC KEYFOB. PROBLEM RECURS PERIODICALLY - SOMETIMES A FEW TIMES A WEEK OTHER TIME OPERATES FINE FOR A MONTH OR MORE. *TR
NHTSA ODI #10308786
7,000 miles · Feb 11, 2010
Engine And Engine Cooling
ENGINE SERVICE LIGHT CAME ON - DEALER DIAGNOSED PROBLEM WAS CAUSED BY A STRETCHED / LOOSE TIMING CHAIN. DEALER REPORTED 1,000S OF 2008 CADILLAC CTSS WITH THE 3.6L DY ENGINE EXPERIENCED THE SAME PROBLEM. NHTSA SHOULD INVEST PROBLEM SINCE HOW THE TIMING CHAIN FAILS COULD CAUSE A SERIOUS ACCIDENT. *TR
NHTSA ODI #10308784
4,286 miles · Dec 17, 2009
Electrical System
6 MONTHS AGO THE CONTACTS 2008 CADILAC CTS STARTED JUMPING FORWARD AND STOPPING. 4 WEEKS AGO THE VEHICLE JERKED FORWARD AGAIN IN TRAFFIC AND HOPPED A CURB. THE VEHICLE INVESTIGATED BY A CADILAC DEALER THAT SAID NOTHINIG WAS WRONG WITH THE VEHICLE. UPDATED 1/14/10 *CN UPDATED 01/15/10.
NHTSA ODI #10296278
21,374 miles · Dec 9, 2009
Structure
PURCHASED VEHICLE IN 2/08; 12/10/08 - NOTICED CAR WAS WET IN FLOORBOARDS AND CEILING; SINCE 12/08, DEALERSHIP HAS ATTEMPTED TO REPAIR VEHICLE 4 TIMES; CAR IS STILL LEAKING; DEALERSHIP REPLACED SEVERAL PARTS AND CALLED A SPECIALISTS TO TRY TO SOLVE THE PROBLEM; DEALERSHIP ADMITS THEY CANNOT CORRECT THE PROBLEM; THE MANUFACT…
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PURCHASED VEHICLE IN 2/08; 12/10/08 - NOTICED CAR WAS WET IN FLOORBOARDS AND CEILING; SINCE 12/08, DEALERSHIP HAS ATTEMPTED TO REPAIR VEHICLE 4 TIMES; CAR IS STILL LEAKING; DEALERSHIP REPLACED SEVERAL PARTS AND CALLED A SPECIALISTS TO TRY TO SOLVE THE PROBLEM; DEALERSHIP ADMITS THEY CANNOT CORRECT THE PROBLEM; THE MANUFACTURER HAS OFFERED A TRADE OPTION TO ME WITH ME PAYING MONEY OUT OF POCKET; AT THE PRESENT TIME, I AM UNSURE WHAT THE AMOUNT WILL BE, BUT ANY AMOUNT IS NOT ACCEPTABLE. *TR
NHTSA ODI #10295063
Mileage unknown · Nov 16, 2009
Steering
I HAVE A 2008 CADILLAC CTS. I HAVE A VIBRATION OR SHIMMY IN MY STEERING WHEEL AT ABOUT 65 MPH, NUMEROUS ATTEMPTS HAVE BEEN MADE TO BALANCE TIRES. TWO NEW TIRES WERE INSTALLED AND ROADFORCE BALANCED. STILL NOT RESOLVED. I HAVE SEEN QUITE A FEW COMPLAINTS ABOUT THIS SAME PROBLEM. *TR
NHTSA ODI #10292380
Official recalls
2Jul 2, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) notified the agency on July 2, 2014 that they are recalling 554,328 model year 2003-2014 Cadillac CTS vehicles manufactured August 16, 2001, to April 28, 2014, and 2004-2006 Cadillac SRX vehicles manufactured March 20, 2003, to August 11, 2006. In these models, the weight on the key ring and/or road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 15, 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14172.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗