2008 Cadillac Cts

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE REVERSING FROM A GARAGE WITH THE BRAKE PEDAL DEPRESSED, THE BRAKE SYSTEM ENGAGED AT AN ABNORMAL STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO DEALER, WHO INSPECTED THE BRAKE SYSTEM AND ADVISED THE CONTACT THAT THE AUXILIARY VACUUM PUMP FAILED. THE AUXILIARY VACUUM PUMP AND SYSTEM KIT WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE VEHICLE. THE FAILURE MILEAGE WAS 59,280 AND THE APPROXIMATE CURRENT MILEAGE WAS 60,000. UPDATED 5/28/14*CN

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED WHILE DRIVING 25 MPH, SHE DEPRESSED THE BRAKE PEDAL BUT THE IT WAS HARD TO ENGAGE AND THE VEHICLE WOULD NOT STOP. THE CONTACT STATED THAT SHE PUMPED THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE CAME TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION OF THE BRAKES AND THEY STATED ON THE INVOICE "NO BULLETIN AND NOTHING WAS WRONG WITH BRAKES". THEY DID STATE IF YOU WANT TO BRING VEHICLE IN AND LEAVE OVER NIGHT WE CAN INSPECT BRAKES WHEN COLD. THE DEALER CALLED THE CONTACT AND STATED THAT VACUUM PUMP NEEDED TO BE REPLACED. THE VACUUM PUMP WAS REPLACED ON MARCH 14, HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

I FOUND A BOLT LAYING IN MY DRIVEWAY UNDER THE CAR. WHEN I GOT IN TO DRIVE IT MADE A TERRIBLE NOISE AS THOUGH SOMETHING WAS LOOSE. I TOOK IT TO DEALER AND THEY SAID A BOLT FELL OUT OF THE DRIVESHAFT AND THE DRIVESHAFT NEEDS REPLACED AT A COST OF APPROX. $900. I CALLED GM TO FIND OUT WHY A BOLT WOULD JUST FALL OUT AND WHY THE DRIVESHAFT WOULD NEED REPLACED WITH LESS THAN 38K MILES AND THEY COULD NOT ANSWER ME. THEY DID AGREE TO WORK WITH DEALER AND GET MY COST DOWN TO $400, HOWEVER, I DON'T THINK I SHOULD HAVE TO PAY ANYTHING SINCE THIS SOUNDS LIKE A DESIGN FLAW. I HAVE NEVER OWNED A CAR WHERE BOLTS JUST FALL OFF FOR NO REASON AND I'VE HAD 10 YEAR OLD CARS WITH MORE THAN 100,000 MILES ON THEM. GM DID NOT SEEM TOO INTERESTED IN DISCUSSING THE PROBLEM AND SAID I SHOULD TALK TO THE DEALER. THE DEALER, OF COURSE HAD NO ANSWERS SINCE THEY DID NOT MANUFACTURE THE VEHICLE. *TR

WHILE I WAS A PASSENGER RIDING ON A MAJOR INTERSTATE, IN THE RIGHT FRONT PASSENGER SEAT, THE AIR BAG LIGHT (ON/OFF) ON THE DASH/CONSOLE TURNED FROM THE "ON" STATUS TO THE "OFF" STATUS. AFTER STOPPING WE FOLLOWED ONSTAR'S DIRECTIONS TO TURN OFF IGNITION AND RESTART THE VEHICLE AND SIT IN THE PASSENGER SEAT ONCE AGAIN. THE AIR BAG LIGHT STAYED IN THE "OFF" STATUS. WE TURNED THE VEHICLE OFF AND RESTARTED ONCE AGAIN. THIS TIME WHEN I SAT IN THE PASSENGER SEAT THE AIR BAG LIGHT CHANGED TO THE "ON" STATUS. THE FOLLOWING WEEK, MY MOTHER WAS A PASSENGER IN THE FRONT AND THE AIR BAG LIGHT STAYED IN THE "OFF" POSITION. LAST WEEK, ANOTHER PASSENGER WAS IN THE FRONT PASSENGER SEAT AND THE AIR BAG LIGHT REMAINED IN THE "OFF" POSITION. I TOOK IT TO A DEALER WHILE OUT OF TOWN, AND THE MECHANIC SAID THAT THE RIGHT FRONT PASSENGER PRESENCE MODULE HAS A SHORT AND NEEDS TO BE REPLACED. I HAD THE FRONT RIGHT HEADLIGHT ASSEMBLY REPLACED, BUT WAS UNCOMFORTABLE ALLOWING THAT DEALER TO REPLACE THE PASSENGER AIR BAG SENSOR. I AM BRINGING IT TO MY DEALER TO HAVE IT REPLACED UNDER WARRANTY. *JS

WHILE TRYING TO PARK, THE STEERING WHEEL BECOMES STIFF. I TOOK IT TO THE DEALER TO CORRECT PROBLEM AND IT COST ME $2,558.35 TO REPLACE STEERING PUMP AND TO GET A WHEEL ALIGNMENT. A WEEK LATER I HAD TO TAKE THE CAR BACK TO THE DEALER FOR NOISES AFTER APPLYING THE BRAKES AND THEY HAD TO REPLACE BOTH CONTROL ARMS AND STABILIZER LINKS TO CORRECT PROBLEM. THAT JOB COST ME $1,362.93. IN APRIL 2013, MY FRONT PASSENGER DOOR HANDLE DIDN'T OPEN FROM THE OUTSIDE. THE DEALER HAD TO REPLACE THE INSIDE DOOR HANDLE HOUSING SPLIT, TRIM PAD AND HANDLE HOUSING. THIS JOB COST ME $1,376.99. NOT SURE WHY I'M HAVING ALL OF THESE PROBLEMS WHEN I GET ALL THE REQUIRED MAINTENANCE AND ALL JOBS ARE DONE AT A GM CADILLAC DEALERSHIP. *TR

TL* THE CONTACT OWNS A 2008 CADILLAC CTS. THE CONTACT STATED THAT WHILE DRIVING 5 MPH, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE VEHICLE TRAVELED OVER A CURVE AND CRASHED INTO A TREE. THE CONTACT SUSTAINED WHIPLASH AND NECK INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION HOWEVER, THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND SENT AN ENGINEER TO FURTHER INSPECT THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 41,000. *TR