Illustrationservice rear view camera message on randomly and then the camera goes blank. Independent service center diagnostic scan reported: FAULT B127B Rearview camera input signal circuit missing reference (Symptom 2B) - History DTC.
2014 Cadillac Ats
Owner reports · Recalls · Investigations
More warning signs than most Ats years
Owner complaints for the 2014 Cadillac Ats are substantially higher than the model-year median of 32.
About this comparison →How this year compares
Owner complaints by model year
Compare all Ats years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
350–25K
1225–50K
1550–75K
675–100K
5100–150K
3150K+
76 reports with mileage · 28 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Power Train. Review the 30 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Electrical System. Review the 18 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 14 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
6 crash reports2 fire reports6 injury reports
Electrical System complaints
18 reportsOdometer Fraud. The contact purchased a 2014 Cadillac ATS. The contact discovered a mileage discrepancy after the purchase of the vehicle. The vehicle was a private sale. At the time of purchase, the vehicle mileage was 83,000. It was later discovered that the mileage on the Title was 128,555.
My airbag is defective and other vin numbers on my make and model and year were recalled and mine hasn’t and doesn’t work. Light still remains on. I have low mileage on my car too. Please do a recall on my airbag for my vin. I also have replaced my Cue system twice already . My model vin hasn’t been recalled for that either. I s…
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My airbag is defective and other vin numbers on my make and model and year were recalled and mine hasn’t and doesn’t work. Light still remains on. I have low mileage on my car too. Please do a recall on my airbag for my vin. I also have replaced my Cue system twice already . My model vin hasn’t been recalled for that either. I should be reimbursed for having to keep on replacing it.
STARTED MY CAR ONE DAY AND THE CUE SCREEN WAS BLACK AND UNRESPONSIVE. I DO NOT HAVE ANY FEATURES NEEDED TO FEEL SAFE IN MY CAR (BACK UP SCREEN, RADIO, BLUETOOTH, NAVIGATION, AIR CONDITIONING, TEMPERATURE CONTROL, ETC.)
THE CUE SCREEN CRACKED AND NO LONGER FUNCTIONS.
AS I WAS DRIVING MY SCREEN WENT BLANK WHILE I WAS USING MY NAVIGATION SYSTEM TO GET AROUND AND ENDED UP BEING LOST AND HAD TO STOP AND ASK FOR DIRECTIONS ON HOW TO GET BACK HOME. THE CUE SYSTEM WENT DOWN.
TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THAT THE TOUCH SCREEN FAILED TO OPERATE AS NEEDED. THE CONTACT SPOKE WITH DELAWARE CADILLAC (1606 PENNSYLVANIA AVE, WILMINGTON, DE 19806) WHERE THEY OFFERED HER NO ASSISTANCE. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIR, BUT WAS INFORMED THAT THE REPAIR WAS NOT…
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TL* THE CONTACT OWNS A 2014 CADILLAC ATS. THE CONTACT STATED THAT THE TOUCH SCREEN FAILED TO OPERATE AS NEEDED. THE CONTACT SPOKE WITH DELAWARE CADILLAC (1606 PENNSYLVANIA AVE, WILMINGTON, DE 19806) WHERE THEY OFFERED HER NO ASSISTANCE. THE CONTACT WAS PROVIDED AN ESTIMATE FOR THE REPAIR, BUT WAS INFORMED THAT THE REPAIR WAS NOT GUARANTEED TO FIX THE FAILURE. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 60,000.
MY CADILLAC QUE SYSTEM IS COMPLETELY UNRESPONSIVE AND DELAMINATED. THIS IS A KNOWN ISSUE WITH THE 2014 CADILLAC ATS. THE SCREEN ON THE QUE HAS BEEN COMPLETELY FROZEN AND DELAMINATED FOR QUITE SOME TIME NOW AND I AM UNABLE TO USE ANY FEATURES WITH MY QUEUE. THIS HAPPENS IF THE VEHICLE IS IN MOTION OR AT A STOP THE QUEUE IS JUST G…
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MY CADILLAC QUE SYSTEM IS COMPLETELY UNRESPONSIVE AND DELAMINATED. THIS IS A KNOWN ISSUE WITH THE 2014 CADILLAC ATS. THE SCREEN ON THE QUE HAS BEEN COMPLETELY FROZEN AND DELAMINATED FOR QUITE SOME TIME NOW AND I AM UNABLE TO USE ANY FEATURES WITH MY QUEUE. THIS HAPPENS IF THE VEHICLE IS IN MOTION OR AT A STOP THE QUEUE IS JUST GONE.
54,189 MILES ON CAR CURRENTLY. SINCE JUNE OF 2019 MY CAR/ENGINE WILL COMPLETELY SHUT OFF AT A RED LIGHT, OR A COMING TO A STOP SIGN (BASICALLY COMPLETELY STOPPED OR COMING TO A STOP). ITS EVEN SHUT OFF WHILE IN REVERSE. WHEN THIS HAPPENS, THE GEAR IS STILL IN DRIVE. SO I THEN HAVE TO PUT THE CAR IN PARK,PRESS THE BRAKE AND STAR…
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54,189 MILES ON CAR CURRENTLY. SINCE JUNE OF 2019 MY CAR/ENGINE WILL COMPLETELY SHUT OFF AT A RED LIGHT, OR A COMING TO A STOP SIGN (BASICALLY COMPLETELY STOPPED OR COMING TO A STOP). ITS EVEN SHUT OFF WHILE IN REVERSE. WHEN THIS HAPPENS, THE GEAR IS STILL IN DRIVE. SO I THEN HAVE TO PUT THE CAR IN PARK,PRESS THE BRAKE AND START IT AGAIN. IT SPUTTERS TO START AGAIN, BUT IT STARTS. ITS GETTING MORE FREQUENT, WITH IT STOPPING UP TO 3 TIMES AT ONE STOP LIGHT, AND THEN HAVING TO RESTART IT AGAIN. THERE ARE NO CODES ON THE DASH. IVE BROUGHT MY CAR INTO CREST CADILLAC MULTIPLE TIMES TO TRY AND DIAGNOSE THIS ISSUE. THEY CANNOT FIND THE ROOT CAUSE, AND IT STILL HAPPENING MOST RECENTLY TODAY! THERE IS A NEW BATTERY, ALTERNATOR TESTING IN GOOD CONDITION. THEY HAVE TESTED THE BATTERY CABLES/LINES. THIS IS INCREDIBLY FRUSTRATING. MY CAR HAS STOPPED ON ME WHEN TRYING TO ACCELERATE AND TURN INTO A LANE AND I WAS ALMOST HIT BC MY ENGINE COMPLETELY SHUT OFF. I ALSO CALLED GM AND WAS TOLD WITHOUT A DIAGNOSIS THEY CANT HELP. IVE SPENT SO MUCH MONEY ON DIAGNOSTIC TESTS WITH NO ANSWERS. I NEED HELP PLEASE
CUE DASHBOARD CONSOLE SCREEN KEEPS CRACKING AND BECOMING INOPERABLE. THIS IS THE SECOND TIME THIS HAS HAPPENED IN 4 YEARS. THE FIRST TIME IT WAS UNDER WARRANTY, THIS SECOND TIME IT IS NOT.
Official recalls
415V558000 · Visibility:defroster/defogger/hvac System
Sep 3, 2015
General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS sedan vehicles manufactured April 23, 2012, to September 2, 2015. In the affected vehicles, the coil antenna module that powers the rear defogger system may generate excessive heat due to excessive cycling or continuous operation.
Consequence & remedy
Consequence: If the coil antenna generates excessive heat, there is an increased risk of a fire.
Remedy: GM will notify owners, and dealers will update the Electronic Climate Control module to remove the automatic rear defogger "on" function, free of charge. The recall began on October 16, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15299.
15V463000 · Visibility:sun/moon Roof Assembly
Jul 24, 2015
General Motors LLC (GM) is recalling certain model year 2013-2016 Cadillac ATS vehicles manufactured April 25, 2012, to June 25, 2015. The affected vehicles may experience the roof panel closing automatically when the non-recessed switches are pressed and the roof panel is open. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 118, "Power-Operated Window, Partition, and Roof Panel Systems."
Consequence & remedy
Consequence: Because the switch is not recessed, the roof panel switch may inadvertently be pressed resulting in unintended auto-closure of the roof panel, increasing the risk of personal injury.
Remedy: GM will notify owners and dealers will replace the roof console accessory switch trim plate, free of charge. The recall began on August 19, 2015. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 15568. Note this recall supersedes 15V-106.
14V446000 · Seats
Jul 23, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.
Consequence & remedy
Consequence: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.
Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.
14V338000 · Power Train:automatic Transmission
Jun 19, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Cadillac ATS vehicles manufactured April 23, 2012, to March 20, 2014, and 2014 Cadillac CTS vehicles manufactured June 10, 2013, to March 20, 2014. In the affected vehicles, the transmission shift cable may detach from either the bracket on the transmission shifter or the bracket on the transmission.
Consequence & remedy
Consequence: If the transmission shift cable detaches while the vehicle is being driven, the transmission gear selection may not match the indicated gear and the vehicle may move in an unintended or unexpected direction, increasing the risk of a crash. Furthermore, when the driver goes to stop and park the vehicle, despite selecting the 'PARK' position, the transmission may not be in 'PARK.' If the vehicle is not in the 'PARK' position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: GM will notify owners, and dealers will inspect the vehicles to make sure the cable is properly seated at the transmission and shifter brackets, free of charge. The recall is expected to begin in early August 2014. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is 14179.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.