NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
101 reportsMileage unknown · May 12, 2022
Lane DepartureVisibility/wiper
A "Service Side Detection Error" is causing multiple electrical issues in the front dash: prevent defrost and heat from working in the middle of a Vermont winter. This prevents me from seeing where I am going. This has also caused erratic problems with any function/feature on my electric panel, and erratic errors that come and…
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A "Service Side Detection Error" is causing multiple electrical issues in the front dash: prevent defrost and heat from working in the middle of a Vermont winter. This prevents me from seeing where I am going. This has also caused erratic problems with any function/feature on my electric panel, and erratic errors that come and go. There is a VERY HIGH NUMBER of Buick drivers who have had this error with the SAME EXACT issues. The sensors in the back wheel wells are not water proof. They get corroded. Additionally, after the sensors are replace, Buick requires the computer be reprogrammed only through them. non-GM service centers literally cannot reprogram them. I plan to get on each forum to request all drivers with this error file reports with NHTSA. I don't feel enough drivers know that they should/could do this and just end up paying this repair because they are just barely out of warranty, or GM says it is not covered. I also home to start a class-action lawsuit as electric panel issues involving our heating/cooling system fans and defrost, and other random electric problems related to this are vital to a drivers safety.
NHTSA ODI #11464438
Mileage unknown · Dec 7, 2021
Electrical SystemEngineService Brakes
The car stalls in traffic and the air conditioning will stop working and remote start doesn't work although I have paid for it to be fixed. You can just be driving along the car will stop and not start. It has stalled 6 times in mid traffic putting my life and my children's life in danger we almost was hit by other cars on the h…
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The car stalls in traffic and the air conditioning will stop working and remote start doesn't work although I have paid for it to be fixed. You can just be driving along the car will stop and not start. It has stalled 6 times in mid traffic putting my life and my children's life in danger we almost was hit by other cars on the highway because the car stopped suddenly. I had the car towed to the Shortline Buick GMC 1301 S Havana St. Aurora, CO. 80012 because of this and they charged me $1000 and only change filters did not fix the car or the remote start. This on or around October 13, 2020.
NHTSA ODI #11442966
Mileage unknown · Nov 29, 2021
Electrical SystemUnknown Or Other
Car is having transmission issues. Car doesn't know what gear it's in. Very similar issues to the recall that is saying my car isn't affected. Doors are trying to lock and unlocking by themselves. Stalling and shuts off while driving
NHTSA ODI #11441985
Mileage unknown · Oct 4, 2021
Electrical SystemService Brakes
February 2021 Electronic parking brake activated while vehicle moving without being activated. Vehicle slid to a stop. This is a major safety issue for both the driver and other vehicles on the road as the vehicle is braking on its own and locking the rear wheels. Service parking brake light illuminated. Vehicle was brought t…
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February 2021 Electronic parking brake activated while vehicle moving without being activated. Vehicle slid to a stop. This is a major safety issue for both the driver and other vehicles on the road as the vehicle is braking on its own and locking the rear wheels. Service parking brake light illuminated. Vehicle was brought to Jim Curley Buick GMC in Lakewood, Nj. Parking brake module was replaced at customer cost. October 2021 Same issue reoccurred. Vehicle was brought again to Jim Curley. Dealer replaced parking brake module again. Issue reoccurred while in dealer possession. Dealer is now replacing all rear calipers, rotors, and pads at customer cost. Vehicle is a major safety risk as this issue causes the vehicle to unexpectedly brake and lock the rear wheels causing the driver to lose control.
NHTSA ODI #11435472
30,000 miles · May 25, 2021
Power Train
The contact owns a 2014 Buick Verano. The contact stated while shifting the gear shifter into park, the gear shifter button fractured and detached in her hand. The vehicle was towed to the dealer and remained at the dealer. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 30,0…
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The contact owns a 2014 Buick Verano. The contact stated while shifting the gear shifter into park, the gear shifter button fractured and detached in her hand. The vehicle was towed to the dealer and remained at the dealer. The manufacturer was made aware of the failure and opened a case. The approximate failure mileage was 30,000.
NHTSA ODI #11418463
55,560 miles · Feb 10, 2021
Air Bags
ME AND MY FRIEND WAS SITTING IN MY BUICK AND ALL OF A SUDDEN THE INDICATOR SAYS PASSENGER AIR BAG OFF AND THE DIC SAYS SERVICE AIRBAG AND THE RED AIRBAG LIGHT CAME ON IN THE INSTRUMENT CLUSTER.
NHTSA ODI #11395664
Mileage unknown · Sep 17, 2020
Air BagsElectronic Stability Control (esc)Engine
MY TRANSMISSION IS SLIPPING. I AM HAVING SO MANY PROBLEMS SINCE I PURCHASED THIS CAR. ELECTRICAL, LIGHTS, THE AIR SYSTEM.
NHTSA ODI #11355603
Mileage unknown · Jul 13, 2020
Power TrainUnknown Or Other
THE GEAR SHIFT CONSOLE IS COMING APART. UNABLE TO DRIVE. WHEN TRYING TO DRIVE THE CAR I NOTICED THE GEAR SHIFT BUTTON/LATCH FELL OFF. WAS UNABLE TO PUT IT BACK, HAD TO TAPE IT BACK ON UNTIL IT GOT TOWED.
NHTSA ODI #11339219
30,000 miles · Jun 14, 2020
Electrical System
SAME ISSUE I SEE MULTIPLE GM OWNERS HAVING. SERVICE SIDE DETECTION SYSTEM MALFUNCTIONS AFTER MULTIPLE REPAIRS. HAVE HAD SENSORS REPLACED MULTIPLE TIMES. I HAVE HAD TO EVERY YEAR AT LEAST IF NOT EVERY SIX MONTHS. INITIALLY UNDER WARRANTY, BUT NOW NO LONGER UNDER WARRANTY. I UNDERSTAND VEHICLES HAVE ISSUES, BUT THE SAME ISSUE…
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SAME ISSUE I SEE MULTIPLE GM OWNERS HAVING. SERVICE SIDE DETECTION SYSTEM MALFUNCTIONS AFTER MULTIPLE REPAIRS. HAVE HAD SENSORS REPLACED MULTIPLE TIMES. I HAVE HAD TO EVERY YEAR AT LEAST IF NOT EVERY SIX MONTHS. INITIALLY UNDER WARRANTY, BUT NOW NO LONGER UNDER WARRANTY. I UNDERSTAND VEHICLES HAVE ISSUES, BUT THE SAME ISSUES OVER AND OVER AGAIN IS NOT OKAY. I HAVE HAD WHERE IT SHORTS OUT MY ENTIRE ELECTRICAL SYSTEM WHILE DRIVING. I LITERALLY FEARED FOR MY LIFE. EVEN THE DEALER ACKNOWLEDGES THIS IS A KNOWN PROBLEM WITH GM SERVICE SIDE DETECTION SYSTEM. IT CAN HAPPEN AT ANY TIME. IT HAS NEVER BEEN LONGER THAN A YEAR BEFORE THE ISSUE COME UP AGAIN. I AM NOT EVEN ABLE TO DRIVE THE CAR BECAUSE OF THE ISSUES THE SERVICE SIDE DETECTION SYSTEM CAUSES. EITHER I LOSE ALL ELECTRICAL IN THE CAR OR IT DRAINS THE BATTERY SO I CANNOT START THE CAR. I HONESTLY DO NOT FEEL SAFE DRIVING THIS VEHICLE. I ONLY SEE THE OPTION ONCE TO INDICATE WHEN IT HAPPENED, SO I WILL PUT THE MOST RECENT OCCURRENCE.
NHTSA ODI #11328803
143,000 miles · Jun 12, 2020
SteeringVehicle Speed Control
NOTICED CAR JERKING AND LOSING POWER WHILE GOIN UPHILL. GOING UPHILL SLOWED DOWN TO ONLY GO ABOUT 25MPH. CAME TO NOT BEING ABLE TO DRIVE FORWARD AT ALL ONLY IN REVERSE. HAD CAR TESTED AT 2 DIFFERENT AUTO PLACES AND WAS GIVEN POSSIBLE CODES OF IT BEING THE TRANSMISSION MODULE. UNFORTUNATELY UP TO NOW HAVEN'T BEEN ABLE TO AFFORD T…
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NOTICED CAR JERKING AND LOSING POWER WHILE GOIN UPHILL. GOING UPHILL SLOWED DOWN TO ONLY GO ABOUT 25MPH. CAME TO NOT BEING ABLE TO DRIVE FORWARD AT ALL ONLY IN REVERSE. HAD CAR TESTED AT 2 DIFFERENT AUTO PLACES AND WAS GIVEN POSSIBLE CODES OF IT BEING THE TRANSMISSION MODULE. UNFORTUNATELY UP TO NOW HAVEN'T BEEN ABLE TO AFFORD TO REPAIR. *TR
NHTSA ODI #11328605
Official recalls
6Nov 6, 2025
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.
Dec 21, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.
Sep 20, 2023
General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.
Consequence & remedy
Consequence: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.
Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.
Jul 5, 2016
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Additional source detail variants (2)
Electrical System:ignition
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Power Train:automatic Transmission:control Module (tcm/pcm/tecm)
General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection and Rollaway Prevention."
Consequence: If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and if necessary replace the key cylinder lock housing, free of charge. The recall began on October 14, 2016. Owners may contact Chevrolet customer service at 1-800-222-1020, Buick 1-800-521-7300, and GMC 1-800-462-8782. GM's number for this recall is 50490 and 50491.
Jul 2, 2014
General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.
Consequence & remedy
Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.
Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.
Feb 21, 2014
General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollaway Prevention."
Consequence & remedy
Consequence: If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the vehicle transmission may not be in the "PARK" gear position. If the vehicle is not in the "PARK" position there is a risk the vehicle will roll away as the driver and other occupants exit the vehicle or anytime thereafter. A vehicle rollaway increases the risk of injury to exiting occupants and bystanders.
Remedy: General Motors will notify owners, and dealers will inspect and replace any affected transmission shift cable adjusters, free of charge. The recall began on April 10, 2014. Chevrolet owners may contact General Motors at 1-800-222-1020, Buick owners at 1-800-521-7300, and GMC owners at 1-800-462-8782. General Motors' number associated with this recall is 14048.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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