2011 Buick Regal

BOTH SEALED HEADLIGHT ASSEMBLIES HAVE FAILED AND NOW HAVE CONDENSATION INSIDE OF THEM. THE LIGHTS ARE STILL FUNCTIONAL BUT I AM AFRAID OF A SHORT CIRCUIT. THE DEALER WANTED $1,000 PER HEADLIGHT ASSEMBLY TO REPLACE. THIS VEHICLE STILL HAS UNDER 50,000 MILES ON IT. IT HAPPENED WHILE IT WAS JUST SITTING THERE, BUT I DO DRIVE THROUGH RAIN.

OUR CUR COMPLETELY SHUT OFF ALL POWER LIGHTS ENGINE EVERYTHING DOING 80 MPH ON INTERSTATE 84 IN IDAHO. A SEMI SEEN IT HAPPEN JUMPED IN THE MIDDLE OF BOTH LANES TO BLOCK TRAFFIC SO WE COULD GET TO THE SHOULDER. IN A NO CELL PHONE AREA 13 WE DISCONNECTED THE BATTERY AND HAD TO SHIFT SRIVE IT IN LIMP MODE. NO ALERT LIGHTS CAME ON WE TOOK IT YO A CERTIFIED DEALER TO FIND THE PISTONS, TIMING CHAIN AND OTHER THINGS ARE NTOKEN GM/ BUICK WAS NOTIFIED THEY DECIDED TO DECLINE ASSISTANCE BECAUSE WE ARE OUT OF WARRANTY 93K MILES ON THE CAR AND OVER 5,000$ IN REPAIR AND POSSIBLY ANOTHER 2100$ TO REPAIR THE CADILITIC CONVERTER. WE WERE IN A NO CELL SERVICE AREA AND HAD TO DRIVE IN THE SHOULDER NOW THE HEADLIGHTS WON'T TURN ON AT ALL EITHER. THE CAR NEVER ALERT US IT JUST SHUT OFF THE DEALER SAYS THE OIL WAS VERY LOW AGAIN NO OIL LIGHT CAME ON WITH THAT YHE DEALER SAYS THERECOULD BE A BCM/ECM COMMUNICATION ISSUE COSTING 1200.00 TO 2500.00 TO FIX. THEY CAN'T ASSESS COMPLETELY UNTIL THE PISTON/ TIMING BELT ISSUE IS FIXED BUT THE CAR IS NOT COMMUNICATING THE STEERING IS NOW SUPER TIGHT AND THE ONLY YHING IT SAYS NOW IS SERVICE STIBILATRAC AND THE MECHANIC DIDN'T EVEN BRING THAT UP

TL* THE CONTACT OWNS A 2011 BUICK REGAL. AS THE CONTACT BACKED OUT OF THE DRIVE AND PLACED THE VEHICLE IN DRIVE, ALL THE INSTRUMENT PANEL INDICATORS ILLUMINATED. WITHIN A COUPLE OF SECONDS, ALL THE AIR BAGS DEPLOYED, EXCEPT THE STEERING AIR BAG. THERE WERE NO INJURIES. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TOW THE VEHICLE TO THE DEALER. THE DEALER WAS NOT CONTACTED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V517000 (ELECTRICAL SYSTEM, SEATS). THE CONTACT STATED THAT SHE WAS NOT NOTIFIED OF THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 154,200. PARTS DISTRIBUTION DISCONNECT.

NOTHING WRONG WITH THE CAR UNTIL I HAD IT SERVICED AT MCCURRY-DECK DEALERSHIP WITH A NOISE IN THE STEERING. THEY WORKED ON THE STEERING GEARS, RACK&PINION AND JUST ABOUT EVERYTHING IN THE STEERING OF THE CAR. ALL COVERED UNDER A SERVICE CONTRACT. THEY PUT AFTERMARKET PARTS ON MY CAR THAT THEY TOLD THE ADVISER AT THE SERVICE CONTACT THAT THERE WAS WARRANTY ON PARTS AND LABOR. WHEN I PICKED UP THE CAR, IT NEVER WAS FIXED. BROUGHT IT BACK TO THE DEALER AND THEY LOOKED AND ADVISED THAT THE PARTS THEY PUT IN DON'T HAVE WARRANTY ON LABOR AND I WOULD HAVE TO PAY LABOR. THEY NEVER ADVISED MYSELF OR THE PERSON WHO AUTHORIZED THE REPAIR THAT THE PART THEY USED DIDN'T HAVE WARRANTY. THEY TOLD THE ADVISER IT HAS A 24 MONTH PARTS AND LABOR WARRANTY, WHICH WAS A LIE. NOW I HAVE A CAR THAT I JUST SPENT 2072. TO FIX, BROKEN BECAUSE THEY DID NOT HONOR WHAT THEY TOLD THE SERVICE CONTRACT PEOPLE THE PART HAD AND I CAN NOT PAY THE LABOR TO HAVE IT FIXED. THE DEALERSHIP YESTERDAY ADVISED THAT THEY ARE GOING TO FIX MY CAR. THEY ARE SAYING THEY TOLD THE ADVISER AT THE SERVICE CONTRACT REPRESENTATIVE THAT THERE WAS NO WARRANTY ON THE PART, AND THE ADVISER AT THE SERVICE CONTRACT OFFICE ADVISED THAT THEY WOULD NEVER WOULD HAVE AUTHORIZED FOR THAT PART TO BE USED WITH NO WARRANTY. THEY HAD MY CAR FOR 3 MONTHS AND I STILL HAVE A CAR THAT HAS A DEFECTIVE PART.

ICAR ONLY HAS APPROX 86,000 MILES. WAS RIDING DOWN STREET CAR SHUT OFF. IT TURNED RIGHT BACK ON BUT IT WAS MAKING A VERY LOUD NOISE. PARKED IT. NEXT MORNING WENT TO START IT AND IT WOULDN'T. HAD TIMING SILENOIDS AND STARTER CHANGED. CAR IS READ NO CODES AND IT STILL WENT START. HAD TAKEN TO ANOTHER SHOP FOR SECOND OPINION. THEY SAID I NEEDED A MOTOR. WHERE AM I TO GET $2800

TL* THE CONTACT OWNS A 2011 BUICK REGAL. WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND AN ABNORMAL NOISE WAS HEARD COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO LIBERTY BUICK GMC (9028 E INDEPENDENCE BLVD, MATTHEWS, NC 28105, (704) 708-8000) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. ON ANOTHER OCCASION, WHILE DRIVING, THERE WAS AN ABNORMAL NOISE COMING FROM THE ENGINE. IT WAS DISCOVERED THAT THE ENGINE OIL WAS BELOW THE LOW MARKER ON THE DIPSTICK. THE CONTACT WAS INFORMED THAT THERE WAS NO OIL LEAK EVIDENT; HOWEVER, THERE WAS AN EXCESSIVE AMOUNT OF OIL CONSUMPTION. THE VEHICLE WAS NOT REPAIRED A SECOND TIME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES AND PROVIDED CASE NUMBER: [XXX]. THE APPROXIMATE FAILURE MILEAGE WAS 64,000. *TT CONSUMER STATED TRANSMISSION AND ENGINE FAILED.*JB PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS