2003 Buick Regal

GENERAL MOTORS SENT LETTER SAYING PARTS WERE AVAILABLE TO REPAIR ENGINES FOR RECALL # 15757, BUT MY DEALER HAS BEEN UNABLE TO OBTAIN PART NUMBERS 12590366 (COVER) AND 25532619 (GASKET) SINCE EARLY MARCH. DESPITE LETTER FROM GENERAL MOTORS, PARTS NEEDED FOR THIS RECALL REMAIN ON BACK ORDER. IN REPEATED CALLS TO GENERAL MOTORS CUSTOMER SERVICE LINE, I'VE BEEN TOLD THEY COULD NOT PROVIDE ANY INFORMATION ON TIMELINES TO RESOLVE THE PARTS BACKORDER.

ON THE EARLY MORNING OF 03/08/2016 AROUND 5:50AM ON MY WAY TO WORK, THE CAR LOST ALL POWER AS I WAS TRYING TO TURN LEFT ON TO A COUNTY ROAD. I WAS ABLE TO STEER THE CAR OUT OF TRAFFIC COMING FROM THE OPPOSITE DIRECTION AND ALMOST WENT DOWN THE DITCH DUE TO THE STEERING WAS VERY HARD TO TURN. I PUT THE CAR IN NEUTRAL AND RESTART THE CAR CONTINUING TO GET TO MY DESTINATION. AT THE NEXT INTERSECTION, THIS HAPPENED AGAIN AS SOON AS I USED THE TURN SIGNAL (I WAS TURNING RIGHT THIS TIME). I RESTART THE CAR AGAIN AFTER PUT IT IN NEUTRAL. THIS PROBLEM IS NOW WILL OCCUR EACH TIME I USE EITHER TURN SIGNAL LEFT OR RIGHT. I CONSIDER THIS IS A SAFETY PROBLEM BECAUSE ACCIDENT CAN OCCUR IF SOMEONE DIDN'T KNOW HOW TO REACT WHEN IT HAPPEN THE 1ST TIME ON A BUSY ROAD.

TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT THERE WAS A PRESENCE OF AN OIL LEAK WHICH PROGRESSED WITHOUT WARNING. THE CONTACT NOTICED A PUDDLE UNDER THE VEHICLE. THE CONTACT LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER WAS UNABLE TO SUPPLY THE PART FOR SEVERAL MONTHS. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE MANUFACTURER WOULD BE ABLE TO SUPPLY THE PART TO THE DEALER. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/11/16*LJ *TR

TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT WHILE PARKED, IT WAS OBSERVED THAT ENGINE OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE ONTO THE GROUND. THE FAILURE OCCURRED CONSTANTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLANT) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2003 BUICK REGAL. WHILE DRIVING 70 MPH, THE CONTACT NOTICED SMOKE UNDER THE HOOD. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER AND NOTICED THAT THE VEHICLE WAS ON FIRE. THE FIRE WAS EXTINGUISHED BY THE CONTACT, A CONSTRUCTION CREW, AND THE LOCAL FIRE DEPARTMENT. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 136,000.

TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO BE STARTED WITHOUT THE KEY IN THE IGNITION. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE CONTACT ALSO STATED THAT IT WAS DIFFICULT TO UNLOCK THE STEERING WHEEL ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IGNITION SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

TL* THE CONTACT OWNS A 2003 BUICK REGAL. AFTER DRIVING THE VEHICLE AND PARKING, THE DRIVER NOTICED A BURNING ODOR. THE DRIVER LIFTED THE HOOD AND DISCOVERED FLAMES COMING FROM THE ENGINE COMPARTMENT. THE DRIVER USED A FIRE EXTINGUISHER TO EXTINGUISH THE FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE HOME. THE CAUSE OF THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 194,000. THE CONSUMER RECEIVED A RECALL NOTICE, REGARDING THE POSSIBILITY OF AN ENGINE FIRE. UPDATED 01/19/16. *JB