NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
103 reports120,000 miles · Sep 19, 2013
Suspension
I CAME OUT TO MY VEHICLE ONE MORNING TO FIND THE REAR OF MY 2005 BUICK RAINIER RESTING ON THE TIRES, I STARTED THE VEHICLE AND TOOK IT TO MY AUTO REPAIRMAN. BY THE TIME I LEFT MY DRIVEWAY, THE REAR HAD LIFTED BACK UP. IT HAPPENED INTERMITTENTLY FOR A FEW MONTHS, NEVER LASTING LONGER THAN THE TIME TO EXIT THE STREET THAT I LIVE O…
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I CAME OUT TO MY VEHICLE ONE MORNING TO FIND THE REAR OF MY 2005 BUICK RAINIER RESTING ON THE TIRES, I STARTED THE VEHICLE AND TOOK IT TO MY AUTO REPAIRMAN. BY THE TIME I LEFT MY DRIVEWAY, THE REAR HAD LIFTED BACK UP. IT HAPPENED INTERMITTENTLY FOR A FEW MONTHS, NEVER LASTING LONGER THAN THE TIME TO EXIT THE STREET THAT I LIVE ON. SINCE HITTING 150,000 MILES, THE REAR HAS STARTED DROPPING MORE FREQUENTLY AND EVEN WHILE DRIVING. RECENTLY, ON A TRIP FROM TAMPA TO DAYTONA, WITH MY TWO YOUNG CHILDREN, THE REAR DROPPED AND WE BOUNCED THE ENTIRE WAY. IT HAS PROGRESSIVELY BEEN GETTING WORSE AND WHEN I DID AN INTERNET SEARCH REGARDING THIS ISSUE I HAVE FOUND THAT ALL BUICK RAINIER OWNERS EXPERIENCE THIS EXACT EVENT. IT IS TERRIFYING AND EXTREMELY DANGEROUS. THIS NEEDS TO BE RECALLED, AS MANY PARENTS UTILIZE THESE VEHICLES AND CHILDREN ARE PUT AT RISK WHEN THERE IS A LACKING IN CONTROL OF THE RAINIER. *TR
NHTSA ODI #10544359
76,000 miles · Sep 16, 2013
Electrical SystemFuel System, GasolinePower TrainCrashFire
I HAVE VARIOUS TYPES OF PROBLEMS WITH MY 2005 BUICK RAINIER. I HAVE OWNED IT FOR ABOUT 6 YEARS NOW AND IT CURRENTLY HAS A LITTLE OVER 93,000 MILES ON IT. I AM REPORTED THE PROBLEMS TO YOU SO THAT YOU CAN DOCUMENT THE PROBLEMS TO YOUR LIST AND I AM ALSO HOPING THAT YOU CAN LET ME KNOW IF THERE IS A RECALL FOR THESE ISSUES? 1. …
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I HAVE VARIOUS TYPES OF PROBLEMS WITH MY 2005 BUICK RAINIER. I HAVE OWNED IT FOR ABOUT 6 YEARS NOW AND IT CURRENTLY HAS A LITTLE OVER 93,000 MILES ON IT. I AM REPORTED THE PROBLEMS TO YOU SO THAT YOU CAN DOCUMENT THE PROBLEMS TO YOUR LIST AND I AM ALSO HOPING THAT YOU CAN LET ME KNOW IF THERE IS A RECALL FOR THESE ISSUES? 1. AWD IS NOT WORKING. WHEN THERE WAS SNOW ON THE GROUND. IT CAUSED ME TO DITCH MY CAR WHEN I WAS TURNING A CORNER AT A VERY LOW SPEED. THERE WAS A CAR COMING TOWARDS ME, BUT MISSED MY CAR. THANK GOODNESS IT DID NOT INJURE SOMEONE, MYSELF OR MY CAR. THE REAR ALSO SLIDES WHEN IT IS WET/RAINING OUTSIDE. I'M SCARED TO DRIVE IT WHEN IT IS WET OUTSIDE...ESPECIALLY WHEN THERE IS SNOW ON THE GROUND. 2. MY DRIVERS SIDE DOOR CAUGHT ON FIRE. I JUST SEEN THAT MY DOOR COULD HAVE BEEN COVERED BY A RECALL, BUT I DIDN'T KNOW THAT THEN. I PAID FOR ANOTHER DOOR AND INSTALLATION. 3. WHEN I AM TURNING MY STEERING WHEEL TO BACK-UP. THERE IS A GRINDING NOISE. 4. MY SPEEDOMETER DOES NOT WORK. I DRIVE WITH OTHER CARS WHEN I CAN, BUT I ALSO DRIVE SEVERAL COUNTRY ROADS. I HAVE RECEIVED 2 SPEEDING TICKETS DUE TO THIS. 5. MY GAS GAUGE DOES NOT WORK. I KEEP TRACK OF MY GAS BY MY CURRENT MILEAGE AND PER GALLONS OF GAS, BUT I HAVE STILL RAN OUT OF GAS AT LEAST 8 TIMES AND...NEARLY GOT HIT IN THE REAR SEVERAL TIMES. 6. I BELIEVE THERE IS A WINDSHIELD RECALL. IS IT STILL ACTIVE? I DO KNOW THAT ALL OF MY CAR PROBLEMS ARE VERY COMMON WITH BUICK RAINIER'S AND I AM HOPING THAT THERE IS ACTIVE RECALLS ON ALL OF THESE SERIOUS ISSUES AND THAT BUICK/GM WILL GLADLY REPAIR THEM. THESE ARE ALL SAFETY ISSUES THAT COULD RESULT IN FATAL INJURIES. THANK YOU FOR YOUR HELP, RESEARCH AND RESPONSE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #10543941
54,680 miles · Sep 16, 2013
EngineFuel System, Other
FUEL GAUGE STARTED DISPLAYING ERRATIC GAS LEVEL DISPLAYS. SOON, WHEN TANK WAS FILLED, IT WOULD SHOW EMPTY. ON ONE OCCASION IT LEFT US STRANDED ON THE INTERSTATE. I HAD NO WARNING, THE ENGINE DIED, AND I HAD TO SAFELY NAVIGATE FROM THE FAST LANE ON THE FAR LEFT TO THE SHOULDER ON THE RIGHT. LUCKILY, I AVOIDED OTHER TRAFFIC CONTA…
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FUEL GAUGE STARTED DISPLAYING ERRATIC GAS LEVEL DISPLAYS. SOON, WHEN TANK WAS FILLED, IT WOULD SHOW EMPTY. ON ONE OCCASION IT LEFT US STRANDED ON THE INTERSTATE. I HAD NO WARNING, THE ENGINE DIED, AND I HAD TO SAFELY NAVIGATE FROM THE FAST LANE ON THE FAR LEFT TO THE SHOULDER ON THE RIGHT. LUCKILY, I AVOIDED OTHER TRAFFIC CONTACT WHILE DOING THIS. I ASKED MY MECHANIC AND HE THOUGHT IT WAS THE SENSOR IN THE TANK. HE SAID THE CHEVY TRAIL BLAZERS WERE NOTORIOUS FOR THIS. I CHECKED CARCOMPLAINTS.COM AND SAW WHERE MY VEHICLE, A 2005 BUICK RAINIER, WAS ALSO IN THIS GROUPING. MY MECHANIC THOUGHT THE MANUFACTURER HAD OFFERED SOME FINANCIAL ASSISTANCE IN MAKING THE REPAIRS. I AM ABOUT TO FIND OUT. THEY SHOULD! I SEE THERE HAS BEEN A PETITION FOR THE NHTSA TO INVESTIGATE AND CONSIDER A RECALL. I THINK THEY SHOULD. MY SCENARIO COULD HAVE BEEN VERY BAD IF I HAD BEEN STRUCK BY OTHER CARS AS I TRIED TO MOVE OFF THE INTERSTATE WITH NO ENGINE POWER - JUST MY COAST AND FORWARD MOMENTUM. MY VEHICLE IS DUE FOR IT'S SAFETY INSPECTION, AND MY MECHANIC CANNOT PASS IT WITHOUT THIS REPAIR. DOESN'T THAT SAY SOMETHING IN ITSELF ABOUT THE SAFETY ISSUE INVOLVED. HE SUGGESTED I GO TO MY BUICK DEALERSHIP, WHICH I WILL TOMORROW. IF THE DEALER AND BUICK GIVE ME TROUBLE WITH THE REPAIR, YOU CAN BET YOU FOLKS WILL HERE ABOUT THAT TOO! THE NHTSA ACTION NUMBER IS DP10001. *TR
NHTSA ODI #10543862
150,000 miles · Aug 14, 2013
Suspension
TL* THE CONTACT OWNS A 2005 BUICK RAINIER. THE CONTACT STATED THAT WHILE DRIVING 3 MPH INTO THE DRIVEWAY, SHE HEARD THE MUFFLER SCRAPE AGAINST THE CONCRETE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AIR SPRINGS HAD FAILED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE…
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TL* THE CONTACT OWNS A 2005 BUICK RAINIER. THE CONTACT STATED THAT WHILE DRIVING 3 MPH INTO THE DRIVEWAY, SHE HEARD THE MUFFLER SCRAPE AGAINST THE CONCRETE. THE VEHICLE WAS TAKEN TO A LOCAL DEALER WHERE IT WAS DIAGNOSED THAT THE REAR AIR SPRINGS HAD FAILED. THE MANUFACTURER WAS MADE AWARE OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #10535308
61,998 miles · Jul 16, 2013
Fuel System, Gasoline
THREE YEARS AGO THE FUEL SENSOR ON MY BUICK RAINER FAILED. GM HAS ISSUED A BULLETIN ON THE REPAIR THAT COVERS 50% OF THE COST. I VIEW THIS AS AN ACKNOWLEDGEMENT FROM GM THAT THERE IS AN ISSUE WITH THE SENSOR. I TOOK THE VEHICLE TO A BUICK DEALER AND THEY INFORMED ME THAT THE OUT OF POCKET EXPENSE TO REPAIR THIS ITEM IS AROUND $…
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THREE YEARS AGO THE FUEL SENSOR ON MY BUICK RAINER FAILED. GM HAS ISSUED A BULLETIN ON THE REPAIR THAT COVERS 50% OF THE COST. I VIEW THIS AS AN ACKNOWLEDGEMENT FROM GM THAT THERE IS AN ISSUE WITH THE SENSOR. I TOOK THE VEHICLE TO A BUICK DEALER AND THEY INFORMED ME THAT THE OUT OF POCKET EXPENSE TO REPAIR THIS ITEM IS AROUND $200. AFTER NUMEROUS CALLS TO CUSTOMER SERVICE I GAVE UP ON TRYING TO GET GM TO COVER 100% OF THE COST. AFTER TALKING TO YOUR OFFICE I UNDERSTAND THAT THE ENGINEERS ARE STILL LOOKING INTO THIS ISSUE. DO YOU KNOW WHEN THIS WILL BE RESOLVED? *TR
NHTSA ODI #10525158
60,800 miles · Dec 18, 2012
Electrical System
THE SPEEDOMETER DOES NOT READ THE CORRECT SPEED. SOMETIMES WHILE TRAVELING AT 55MPH IT WILL STATE I AM ONLY GOING 40 WHILE OTHER TIMES IT WILL STATE I AM GOING 120. SOMETIME WHEN I START MY VEHICLE THE NEEDLE WILL READ BELOW 0 AND OTHERS IT WILL READ OVER 80 WHILE JUST IDLING. THIS ON TOP OF THE GAS GAUGE NOT READING ACCURATE…
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THE SPEEDOMETER DOES NOT READ THE CORRECT SPEED. SOMETIMES WHILE TRAVELING AT 55MPH IT WILL STATE I AM ONLY GOING 40 WHILE OTHER TIMES IT WILL STATE I AM GOING 120. SOMETIME WHEN I START MY VEHICLE THE NEEDLE WILL READ BELOW 0 AND OTHERS IT WILL READ OVER 80 WHILE JUST IDLING. THIS ON TOP OF THE GAS GAUGE NOT READING ACCURATELY, STATING I AM ALMOST OUT OF GAS AFTER I JUST FILLED IT TELLS ME THERE IS SOMETHING MAJORLY WRONG WITH THE ELECTRONICS ON THIS MAKE. ALL I HAD TO DO WAS PUT IN THE WORDS "2005 BUICK RAINIER SPEEDOMETER GAS GAUGE FAILURE" AND FOUND WAY TO MANY INCIDENTS OF THE SAME PROBLEM. I CONTACTED BUICK AND THEY ARE GOING TO SEND ME TO HAVE IT LOOKED AT, I HAVE A FEELING THEY ARE GOING TO CHARGE ME. AND I THINK IT SHOULD BE THEIR RESPONSIBILITY SINCE IT SEEMS TO BE A PREVALENT ISSUE AND MY VEHICLE ONLY HAS 60K MILES ON IT FOR AN ALMOST 8 YEAR OLD CAR. IF I HAVE TO PAY FOR IT, IT WILL BE THE LAST GM CAR I PURCHASE. ESPECIALLY SINCE MY GRAND DAUGHTER IS GETTING OF DRIVING AGE AND I WANTED TO PASS THIS ON TO HER. *TR
NHTSA ODI #10489079
45,000 miles · Nov 30, 2012
Exterior Lighting
TL* THE CONTACT OWNS A 2005 BUICK RAINIER. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT ATTEMPTED TO REACTIVATE THE LIGHTS BUT TO NO AVAIL. THE CONTACT HAD TO HOLD THE SIGNAL IN ORDER TO HAVE THE HIGH BEAMS LIGHTS REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTIO…
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TL* THE CONTACT OWNS A 2005 BUICK RAINIER. THE CONTACT STATED THAT WHILE DRIVING AT NIGHT, THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT ATTEMPTED TO REACTIVATE THE LIGHTS BUT TO NO AVAIL. THE CONTACT HAD TO HOLD THE SIGNAL IN ORDER TO HAVE THE HIGH BEAMS LIGHTS REMAIN ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE RELAY NEEDED TO BE REPLACED BUT THE DEALER DID NOT HAVE THE PARTS AVAILABLE IN ORDER TO COMPLETE THE REPAIR. THE VEHICLE WAS REPAIRED SEVERAL MONTHS LATER. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 45,000.
NHTSA ODI #10486581
85,200 miles · Nov 19, 2012
Vehicle Speed Control
WHILE DRIVING AT AROUND 50 MPH THE SPEEDOMETER WENT DOWN TO ZERO. AFTER STOPPING AND STARTING AGAIN IT WENT TO 120 AND STAYED THERE. STARTING THE CAR NOW IT STAYS AT 120 MPH AND DOES NOT RETURN TO ZERO. THIS IS VERY SCARY AND DANGEROUS. I HAVE FOUND OUT THAT THIS HAPPENED TO SEVERAL GM CARS. WE ALSO FOUND OUT THAT IT WILL CO…
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WHILE DRIVING AT AROUND 50 MPH THE SPEEDOMETER WENT DOWN TO ZERO. AFTER STOPPING AND STARTING AGAIN IT WENT TO 120 AND STAYED THERE. STARTING THE CAR NOW IT STAYS AT 120 MPH AND DOES NOT RETURN TO ZERO. THIS IS VERY SCARY AND DANGEROUS. I HAVE FOUND OUT THAT THIS HAPPENED TO SEVERAL GM CARS. WE ALSO FOUND OUT THAT IT WILL COST $500.00 TO $600.00 DOLLARS TO REPAIR. I THINK SOMEONE NEEDS TO CHECK THIS OUT AS A RECALL. THIS IS AN ITEM THAT SHOULD WORK 100% OF THE TIME ALL THE TIME AND A FAILURE FOR SOMETHING LIKE THIS IS JUST NOT RIGHT. PLEASE ADVISE WHAT CAN BE DONE.
NHTSA ODI #10486903
86,000 miles · Aug 21, 2012
Electrical System
THE SPEEDOMETER HAS BEGUN REGISTERING SIGNIFICANTLY HIGHER SPEEDS THAN THE VEHICLE IS TRAVELING. AT ONE POINT, A GPS DEVICE IN THE VEHICLE INDICATED A SPEED OF 55, AND THE SPEEDOMETER FOR THE VEHICLE REGISTERED MORE THAN 100 MPH. IN OTHER CASES, WHEN STANDING STILL, THE SPEEDOMETER SHOWED A SPEED OF 35 MPH. SUBSEQUENTLY, AND…
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THE SPEEDOMETER HAS BEGUN REGISTERING SIGNIFICANTLY HIGHER SPEEDS THAN THE VEHICLE IS TRAVELING. AT ONE POINT, A GPS DEVICE IN THE VEHICLE INDICATED A SPEED OF 55, AND THE SPEEDOMETER FOR THE VEHICLE REGISTERED MORE THAN 100 MPH. IN OTHER CASES, WHEN STANDING STILL, THE SPEEDOMETER SHOWED A SPEED OF 35 MPH. SUBSEQUENTLY, AND INTERMITTENTLY, THE SPEEDOMETER WORKS CORRECTLY, AND THEN REVERTS TO DEFECTIVE MODE. GM ADVISED THAT THE VEHICLE WAS OUT OF WARRANTY AND THAT THE COST OF REPAIR WOULD HAVE TO BE BORNE BY THE VEHICLE OWNER, EVEN IF IT WAS A SAFETY ISSUE. A GM DEALER IN VERMONT INDICATED THAT THE ENTIRE "BUNDLE" FOR THE INSTRUMENT PANEL WOULD HAVE TO BE REPLACED. WHEN GIVEN THE OK TO PROCEED, THE DEALERSHIP SAID THAT NEW BUNDLES WERE NO LONGER AVAILABLE, AND REBUILT BUNDLES WOULD HAVE TO BE USED - AND NONE WERE CURRENTLY AVAILABLE. THEY SUGGESTED LEAVING THE VEHICLE, REMOVING THE BUNDLE AND SENDING IT AWAY FOR REBUILDING, AND THEN INSTALLING IT BACK INTO THE VEHICLE. I DECLINED THAT OFFER. THE DEFECTIVE SPEEDOMETER PROBLEM CONTINUES TODAY, AND I HAVE TO BELIEVE THAT THE UNAVAILABILITY OF NEW BUNDLES, IF CORRECT, MEANS THAT THIS IS LIKELY A WIDESPREAD PROBLEM AND POTENTIALLY MAJOR SAFETY ISSUE. *TR
NHTSA ODI #10471675
65,000 miles · Jul 3, 2012
Electrical System
I RECENTLY WAS DRIVING MY VEHICLE WHEN I REALIZED THE SPEEDOMETER WAS INCORRECTLY WORKING. FOR A FEW DAYS IT WAS ACTING UP THEN STOPPED WORKING ALL TOGETHER. THEN A WEEK OR SO LATER THE GAS GAUGE READS EMPTY WHEN I HAD JUST FILLED IT. I AM VERY CONCERNED WITH THESE MATTERS FOR I USE THIS VEHICLE TO TRANSPORT 3 VERY SMALL CHILDRE…
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I RECENTLY WAS DRIVING MY VEHICLE WHEN I REALIZED THE SPEEDOMETER WAS INCORRECTLY WORKING. FOR A FEW DAYS IT WAS ACTING UP THEN STOPPED WORKING ALL TOGETHER. THEN A WEEK OR SO LATER THE GAS GAUGE READS EMPTY WHEN I HAD JUST FILLED IT. I AM VERY CONCERNED WITH THESE MATTERS FOR I USE THIS VEHICLE TO TRANSPORT 3 VERY SMALL CHILDREN AND BOTH ISSUES ARE VERY UNSAFE. I READ NOW THAT THERE ARE SEVERAL OTHER COMPLAINTS WITH THESE MATTERS ALONG WITH SEVERAL OTHER ISSUES WITH THE SAME MAKE OF VEHICLE. I WOULD THINK THAT GM WOULD OFFER A RECALL ON THESE ISSUES BECAUSE THEY ARE BOTH VERY EXPENSIVE TO HAVE FIXED. WHEN I PRICED THE SPEEDOMETER CLUSTER MY MECHANIC WANTED OVER 500.00 TO FIX AND I CURRENTLY CAN NOT AFFORD THESE COSTS DUE TO BEING OUT OF WORK ON MEDICAL LEAVE. *JS
NHTSA ODI #10464095
NHTSA investigations
3RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
PE11014 · Fuel Level Gauge System Failure
Opened Apr 25, 2011 · Closed Sep 23, 2011
Status: closed (inferred from source dates) · Fuel System, Other; Fuel System, Other:storage:fuel Gauge System
The office of defects investigations (ODI) analyzed complaint data provided by General Motors (GM) as well as complaints submitted to ODI from consumers.In total, there were 5,089 unique reports indicating an inaccurate fuel level reading while driving.General Motors stated that this condition occurs when the contacts of the fuel sensor wear prematurely.Most of the complaints indicated an empty fuel gauge reading after filling the tank.Less than 10 percent of theODI complaints involved an engine stall incident.During this investigation, GM developed a remedy procedure and issued special coverage bulletin instructing dealers to install a new design fuel level sensor.The bulletin was sent to dealers on August 10, 2011 and the owner letter mailing began on August 15, 2011.See the investigative file for copies of GM's bulletin and owner letter.This preliminary evaluation is closed.
Additional source detail variants (2)
Fuel System, Other
The office of defects investigations (ODI) analyzed complaint data provided by General Motors (GM) as well as complaints submitted to ODI from consumers.In total, there were 5,089 unique reports indicating an inaccurate fuel level reading while driving.General Motors stated that this condition occurs when the contacts of the fuel sensor wear prematurely.Most of the complaints indicated an empty fuel gauge reading after filling the tank.Less than 10 percent of theODI complaints involved an engine stall incident.During this investigation, GM developed a remedy procedure and issued special coverage bulletin instructing dealers to install a new design fuel level sensor.The bulletin was sent to dealers on August 10, 2011 and the owner letter mailing began on August 15, 2011.See the investigative file for copies of GM's bulletin and owner letter.This preliminary evaluation is closed.
Fuel System, Other:storage:fuel Gauge System
The office of defects investigations (ODI) analyzed complaint data provided by General Motors (GM) as well as complaints submitted to ODI from consumers.In total, there were 5,089 unique reports indicating an inaccurate fuel level reading while driving.General Motors stated that this condition occurs when the contacts of the fuel sensor wear prematurely.Most of the complaints indicated an empty fuel gauge reading after filling the tank.Less than 10 percent of theODI complaints involved an engine stall incident.During this investigation, GM developed a remedy procedure and issued special coverage bulletin instructing dealers to install a new design fuel level sensor.The bulletin was sent to dealers on August 10, 2011 and the owner letter mailing began on August 15, 2011.See the investigative file for copies of GM's bulletin and owner letter.This preliminary evaluation is closed.
DP10001 · Fuel Level Gauge System Failure
Opened Jan 7, 2010 · Closed May 23, 2011
Status: closed (inferred from source dates) · Fuel System, Other; Fuel System, Other:storage:fuel Gauge System
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
Additional source detail variants (2)
Fuel System, Other
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.
Fuel System, Other:storage:fuel Gauge System
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summarily, the complaints show an apparent increasing trend, with most complaints received within the past year.A Preliminary Evaluation has been opened to assess the scope, frequency and potential safety consequences associated with the alleged defect.