NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
158 reportsMileage unknown · Aug 20, 2016
Electrical SystemElectronic Stability Control (esc)Exterior Lighting
I TRIED TO GET MY CAR INSPECTED TODAY IN VIRGINIA BUT IT FAILED DUE TO THE DUMMY LIGHTS ON IN THE DASH BOARD ABS AND BRAKE. THE DEALER COULD NOT COMM WITH COMP BUT CHANGED THE FUSE FOR THE CIG LIGHTER THEN THE CODES READ EBCM MODULE FAULT.. IN 2014 MY RUNNING HEADLIGHTS WOULD JUST GO OUT.. NO LIGHTS UNTIL I PUT ON HIGH BEAMS I …
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I TRIED TO GET MY CAR INSPECTED TODAY IN VIRGINIA BUT IT FAILED DUE TO THE DUMMY LIGHTS ON IN THE DASH BOARD ABS AND BRAKE. THE DEALER COULD NOT COMM WITH COMP BUT CHANGED THE FUSE FOR THE CIG LIGHTER THEN THE CODES READ EBCM MODULE FAULT.. IN 2014 MY RUNNING HEADLIGHTS WOULD JUST GO OUT.. NO LIGHTS UNTIL I PUT ON HIGH BEAMS I HAVE HAD THEM WORKED ON AND CHANGED BUT STILL BURN OUT
NHTSA ODI #10897381
110,000 miles · Jul 10, 2016
Exterior Lighting
AFTER HEADLIGHTS ARE ON FOR A LONG TIME THEY WILL GO OFF.
NHTSA ODI #10883858
Mileage unknown · Jun 23, 2016
Power Train
I WAS MAKING ON U-TURN ON A MAJOR HIGHWAY, I CAME TO A COMPLETE STOP. THEN I CONTINUED TO PROCEED, MY BACK TIRES WAS STUCK. THEY STARTED SLIDING ON THE ROAD, THEY WOULD NOT TURN. DRIVING STRAIGHT FORWARD IS FINE. ONLY MAKING TURN AND PARKING ISVERY DIFFICULT. I HAD IT CHECKED BY A MECHANIC, HE SAID THAT MY TRUCK IS STUCK IN 4WD.…
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I WAS MAKING ON U-TURN ON A MAJOR HIGHWAY, I CAME TO A COMPLETE STOP. THEN I CONTINUED TO PROCEED, MY BACK TIRES WAS STUCK. THEY STARTED SLIDING ON THE ROAD, THEY WOULD NOT TURN. DRIVING STRAIGHT FORWARD IS FINE. ONLY MAKING TURN AND PARKING ISVERY DIFFICULT. I HAD IT CHECKED BY A MECHANIC, HE SAID THAT MY TRUCK IS STUCK IN 4WD. ALSO MY CV JOINT SEAL HAS A LEAK.
NHTSA ODI #10876110
1,122,850 miles · Jun 6, 2016
Electrical SystemFire
DRIVERS SIDE DOOR ELECTRICAL FIRE - VERY SIMILAR TO RECALL 15700 -FLUID ENTERED INTO THE DRIVER'S DOOR MASTER POWER WINDOW SWITCH MODULE, CAUSING CORROSION THAT COULD RESULT IN A SHORT IN THE CIRCUIT BOARD, CAUSING WINDOW SWITCHES, LOCKS, ETC TO BECOME INOPERATIVE. ALSO RESULTED IN AN ELECTRICAL FIRE. VEHICLE WAS UNATTENDED IN A…
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DRIVERS SIDE DOOR ELECTRICAL FIRE - VERY SIMILAR TO RECALL 15700 -FLUID ENTERED INTO THE DRIVER'S DOOR MASTER POWER WINDOW SWITCH MODULE, CAUSING CORROSION THAT COULD RESULT IN A SHORT IN THE CIRCUIT BOARD, CAUSING WINDOW SWITCHES, LOCKS, ETC TO BECOME INOPERATIVE. ALSO RESULTED IN AN ELECTRICAL FIRE. VEHICLE WAS UNATTENDED IN A PARKING LOT AND WINDOW WAS OPEN JUST AN INCH. UPON RETURN TO CAR WINDOW WAS UP AND DOOR WOULD NOT OPEN WITH REMOTE. OPENED VEHICLE WITH KEY AND NOTED HORRIBLE SMELL OF ELECTRICAL FIRE AND ALL DRIVERS SIDE DOOR ELECTRICAL FEATURES WERE INOPERATIVE
NHTSA ODI #10872658
Mileage unknown · Mar 28, 2016
Fuel/propulsion System
TL* THE CONTACT OWNS A 2004 BUICK RAINIER. AFTER THE VEHICLE WAS REPAIRED FOR A VOLUNTARY RECALL AND DRIVING AT A LOW SPEED, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. IN ADDITION, THE CONTACT NOTICED FUEL FUMES EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE I…
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TL* THE CONTACT OWNS A 2004 BUICK RAINIER. AFTER THE VEHICLE WAS REPAIRED FOR A VOLUNTARY RECALL AND DRIVING AT A LOW SPEED, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE. IN ADDITION, THE CONTACT NOTICED FUEL FUMES EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE INLET CHECK VALVE FRACTURED AND NEEDED TO BE GLUED TOGETHER AS A TEMPORARY REMEDY DUE TO PART UNAVAILABILITY. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA ODI #10852032
92,643 miles · Mar 14, 2016
Fuel/propulsion System
WHEN VEHICLE IS PARKED YOU CAN SMELL GASOLINE CAN PARK CAR IN GARAGE DUE TO OUR WATER HEATER RECEIVED NOTICE FROM G M IN NOVEMBER 2015 (G M SPECIAL COVERAGE PROGRAM,14423) CAN'T GET NOWHERE WITH G M SINCE NOVEMBER 2015
NHTSA ODI #10846425
24,000 miles · Nov 3, 2015
Fuel/propulsion System
TL* THE CONTACT OWNS A 2004 BUICK RAINIER. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE STALLED AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE…
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TL* THE CONTACT OWNS A 2004 BUICK RAINIER. WHILE DRIVING 25 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE ENGINE STALLED AS THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
NHTSA ODI #10787928
85,000 miles · Oct 27, 2015
Tires
BLOW OUT OF TIRE ON INTERSTATE 90 IN MADISON AT 70 MPH. SIDEWALL OF TIRE DISINTEGRATED. NEARLY LOST CONTROL. TIRE WAS A GENERAL ALTIMAX HP, SIZE 255/60-17 ON A 2004 BUICK RENIER.. TIRE HAD APPROXIMATELY 30000 MILES. AND HAD BEEN ROTATED AND BALANCED.
NHTSA ODI #10786534
160,000 miles · Aug 19, 2015
Exterior Lighting
TL* THE CONTACT OWNS A 2004 BUICK RAINIER. WHILE DRIVING AT 50 MPH, THE HEADLIGHTS FAILED TO ILLUMINATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 160,000.
NHTSA ODI #10749810
39,000 miles · Aug 14, 2015
Power Train
TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN INTO A PARKING SPACE, THE VEHICLE JERKED. IN ADDITION, AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE ENCODER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, T…
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TL* THE CONTACT OWNS A 2004 BUICK RAINIER. THE CONTACT STATED THAT WHILE ATTEMPTING TO MAKE A TURN INTO A PARKING SPACE, THE VEHICLE JERKED. IN ADDITION, AN UNKNOWN WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER MULTIPLE TIMES WHO DIAGNOSED THAT THE ENCODER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
NHTSA ODI #10748715
NHTSA investigations
3RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
EA07009 · Fuel Pump Module Leaks Gasoline
Opened Jul 10, 2007 · Closed Aug 28, 2008
Status: closed (inferred from source dates) · Fuel System, Gasoline:delivery:fuel Pump
DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSION OF THE RETURN AND SENDER LINES OF THE FUEL PUMP MODULE.WATER AND ROAD SALT COLLECT ON TOP OF THE FUEL PUMP LEADING TO SMALL PINHOLES APPEARING ON THE FUEL LINES.FUEL MAY LEAK AND COLLECT ON TOP OF THE MODULE AND/OR SPILL ONTO THE GROUND.THE DATA EVALUATED UNDER THIS INVESTIGATION REFLECT A RELATIVELY LOW FREQUENCY OF OCCURRENCE THAT LARGELY ARISES IN SALT BELT STATES.GM HAS EXTENDED THE WARRANTY ON THE SUBJECT COMPONENT TO TEN YEARS OR 120,000 MILES.FURTHER USE OF AGENCY RESOURCES DOES NOT APPEAR TO BE WARRANTED AT THIS TIME; ACCORDINGLY, THIS INVESTIGATION IS CLOSED.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY NHTSA THAT NO SAFETY-RELATED DEFECT EXISTS.THE AGENCY RESERVES THE RIGHT TO TAKE FURTHER ACTION IF WARRANTED BY THE CIRCUMSTANCES.FOR ADDITIONAL INFORMATION SELECT DOCUMENT SEARCH.
EA04021 · Brake Lamp Failure
Opened Aug 3, 2004 · Closed Nov 4, 2004
Status: closed (inferred from source dates) · Exterior Lighting:brake Lights
GM STATES THAT SOME BRAKE/TAIL LAMP BULBS CAN PREMATURELY BECOME INOPERATIVE DUE TO MALFUNCTIONING BRAKE/TAIL LAMP SOCKETS.ON MARCH 2, 2004, GM INITIATED A 6-YEAR/72,000 MILE SPECIAL POLICY FOR 989,487 SUBJECT VEHICLES TO INSPECT AND REPLACE THE REAR BRAKE/TAIL LAMP BULB SOCKET ASSEMBLIES.ON APRIL 4, 2004, THE OFFICE OF DEFECTS INVESTIGATION (ODI) OPENED A PRELIMINARY EVALUATION (PE04-032) BASED ON CONSUMER COMPLAINTS ALLEGING BRAKE LIGHTS NOT OPERATING WHEN THE BRAKE PEDAL IS DEPRESSED.ON AUGUST 3, 2004 ODI UPGRADED PE04-032 TO AN ENGINEERING ANALYSIS (EA04-021).BY LETTER DATED OCTOBER 27, 2004 GM NOTIFIED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL (NHTSA # 04V527) COVERING SUBJECT VEHICLES THAT WERE NOT ALREADY REPAIRED UNDER GM'S SPECIAL POLICY.MY 2004 SUBJECT VEHICLES BUILT AFTER AUGUST 8, 2003 CONTAIN IMPROVED BRAKE LAMP ASSEMBLIES AND ARE NOT INCLUDED IN THE RECALL.GM DEALERS WILL INSTALL THE IMPROVED BRAKE LAMP ASSEMBLY ON SUBJECT VEHICLES BUILT ON AUGUST 8, 2003 AND EARLIER.THE ACTION TAKEN BY GM IS SUFFICIENT TO RESOLVE THE ISSUES RAISED BY THIS INVESTIGATION.ACCORDINGLY, THIS INVESTIGATION IS CLOSED.