I purchased the car from Buick Spec dealership in Prosser WA on Aug. 2, 2021. The car was sold to me with rocket panel damaged, the rear brakes- rotors needed replaced and one side brake completely gone..the pins frozen. The cars transmission fluid dark dirty..low on oil..no coolant or wiper fluid at purchase. They brought car t…
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I purchased the car from Buick Spec dealership in Prosser WA on Aug. 2, 2021. The car was sold to me with rocket panel damaged, the rear brakes- rotors needed replaced and one side brake completely gone..the pins frozen. The cars transmission fluid dark dirty..low on oil..no coolant or wiper fluid at purchase. They brought car to me during covid. The door didn't shut properly I assumed the rubber around door needed replaced and I planned to have it repaired until I seen a bulge under my driver's side door.took it in and was told by 2 certified auto body places the rocker panel was damaged. My Car started to shimmy when stopping and now the prior recall of fuse relay box burning caused my car to be currently sitting. I don't understand how they could sell me a car like this and this is my complaints. I want my repairs done and money reimbursed I've already paid for. The dealership said because I purchased car AS IS. they aren't responsible to fix. I've owned the car a little over 3 months. This seems unfair and I want answers!!!
NHTSA ODI #11441752
65,000 miles · Jan 2, 2017
Service BrakesSteering
RAINY WEATHER DRIVEING THRU PUDDLES ON PASENGER SIDE OF ROAD I LOOSE POWER BAAKES AND POWER STEERING. THEY RECOVER AFTER A FEW SECONDS.
NHTSA ODI #10939055
56,576 miles · Sep 21, 2015
Service BrakesSteering
I HAVE HAD ABOUT 3 INCIDENCES OF POWER BRAKE AND POWER STEERING FAILURE AT LOW SPEEDS (10 MPH OR LESS) DURING RAINY WEATHER. WHEN MAKING A TURN, EITHER RIGHT OR LEFT, THE POWER STEERING AND POWER BRAKES FAIL. THIS DOES NOT OCCUR AT EVERY TURN ATTEMPT BUT DOES HAPPEN OCCASIONALLY. IT IS QUITE DISCONCERTING. I WILL NOT LET MY WI…
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I HAVE HAD ABOUT 3 INCIDENCES OF POWER BRAKE AND POWER STEERING FAILURE AT LOW SPEEDS (10 MPH OR LESS) DURING RAINY WEATHER. WHEN MAKING A TURN, EITHER RIGHT OR LEFT, THE POWER STEERING AND POWER BRAKES FAIL. THIS DOES NOT OCCUR AT EVERY TURN ATTEMPT BUT DOES HAPPEN OCCASIONALLY. IT IS QUITE DISCONCERTING. I WILL NOT LET MY WIFE DRIVE DURING WET WEATHER AND I AM VERY CAUTIOUS.
NHTSA ODI #10766450
58,000 miles · Jul 22, 2014
Air BagsService BrakesSteeringCrash
I WAS DRIVING EAST BOUND ON INTERSTATE 20 APPROXIMATELY 7 MILES WEST OF SWEETWATER TEXAS ON JULY 11, 2014, WHEN I WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE (THAT LEFT THE SCENE.) THE JARRING CAUSED ME TO LOSE POWER SO I WAS UNABLE TO STEER OR TO BRAKE, WHICH SENT MY CAR CRASHING INTO A GUARDRAIL; FURTHERMORE, THE AIRBAGS DID NOT…
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I WAS DRIVING EAST BOUND ON INTERSTATE 20 APPROXIMATELY 7 MILES WEST OF SWEETWATER TEXAS ON JULY 11, 2014, WHEN I WAS STRUCK FROM BEHIND BY ANOTHER VEHICLE (THAT LEFT THE SCENE.) THE JARRING CAUSED ME TO LOSE POWER SO I WAS UNABLE TO STEER OR TO BRAKE, WHICH SENT MY CAR CRASHING INTO A GUARDRAIL; FURTHERMORE, THE AIRBAGS DID NOT DEPLOY AT ALL. I WAS UNINJURED, BUT I HAVE CHECKED THE GM WEBSITE AND TO DATE, THAT CAR (WHICH WAS TOTALED) HAS NOT BEEN INCLUDED ON THEIR LIST OF RECALLED VEHICLES, THOUGH IT CLEARLY HAD THE SAME ELECTRICAL PROBLEM THAT ALL THE RECALLED GM VEHICLES HAVE WITH THE LOSS OF POWER. I HAD NOT BEEN DIRECTED TO REMOVE ANYTHING FROM MY KEY RING, BUT ALL THAT I HAD ON IT WAS THE KEY FOB. CLEARLY, THIS VEHICLE SHOULD HAVE BEEN RECALLED. I WAS UNINJURED, BUT ONLY BECAUSE THE CAR'S CHASSIS HELD UP WELL AND I HAD MY SEAT BELT ON. ALSO, I HAVE MANY PICTURES TO DEMONSTRATE THE LACK OF AIR BAGS. *TR
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2010-2011 DTS AND BUICK LUCERNE VEHICLES EQUIPPED WITH V8 ENGINES. THE STARTER OR ALTERNATOR CABLE IS IN CONTACT WITH THE POWER STEERING RETURN LINE. IF EITHER THE STARTER OR ALTERNATOR CABLE IS CONTACTING THE POWER STEERING RETURN LINE, THE CABLE COULD WEAR THROUGH THE LINE, CAUSING A POWER STEERING FLUID LEAK.
Consequence & remedy
Consequence: A POWER STEERING LEAK COULD RESULT IN A LOSS OF POWER STEERING, INCREASING THE RISK OF A CRASH, AND/OR THE LEAK ONTO HOT ENGINE PARTS COULD CAUSE AN ENGINE COMPARTMENT FIRE.
Remedy: DEALERS WILL SECURE AND IF NECESSARY REROUTE THE LINES TO PREVENT CONTACT. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 19, 2010. OWNERS MAY CONTACT CADILLAC AT 1-866-982-2339, BUICK AT 1-866-608-8080 AND AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0
No exact-year investigations in this snapshot.
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