NHTSA owner reports · September 18, 2026 snapshot.
Electrical System complaints
121 reportsClear category filter42,000 miles · May 27, 2018
Electrical SystemStructure
AUTOMATIC DOOR LOCKS ON VARIOUS DOORS HAVE FAILED REPEATEDLY. THIS PROBLEM HAS REQUIRED ENTIRE REPLACEMENT OF THE DOOR LOCK/LATCH ASSEMBLY'S WHICH IS QUITE EXPENSIVE. FAILURE OF DOOR LOCKS IS SOMETIMES NOT IMMEDIATELY NOTICEABLE SINCE IT IS INTERMITTENT AT FIRST, UNTIL IT DOES NOT WORK AT ALL. CHILDREN OR PERSONS COULD FALL OUT …
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AUTOMATIC DOOR LOCKS ON VARIOUS DOORS HAVE FAILED REPEATEDLY. THIS PROBLEM HAS REQUIRED ENTIRE REPLACEMENT OF THE DOOR LOCK/LATCH ASSEMBLY'S WHICH IS QUITE EXPENSIVE. FAILURE OF DOOR LOCKS IS SOMETIMES NOT IMMEDIATELY NOTICEABLE SINCE IT IS INTERMITTENT AT FIRST, UNTIL IT DOES NOT WORK AT ALL. CHILDREN OR PERSONS COULD FALL OUT OF CAR AS RESULT OF FAILED LOCKS THAT YOU THINK ARE LOCKED BUT THEY ARE NOT. YOU RELY ON THE DOOR LOCKS TO KEEP EVERYONE SAFE FROM ACCIDENTALLY OPENING THE DOORS.
NHTSA ODI #11098168
78,000 miles · Mar 7, 2018
Electrical SystemElectronic Stability Control (esc)Vehicle Speed ControlCrash
BUICK LUCERNE ELECTRICAL PROBLEMS - ONSTAR SUSPECTED. I 'M NOT SURE THAT THIS IS OR ISN'T A SAFETY PROBLEM, BUT AFTER COMPLAINING TO BUICK I WAS ADVISED BY THEM TO FILE A CLAIM(?) WITH YOU. ABOUT A MONTH TO 6 WEEKS AFTER AN IN-TOWN ACCIDENT (10/22/16) THAT WAS REPAIRED IMMACULATELY BY THE LOCAL GM DEALER, THE CAR SAT IN A PARK…
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BUICK LUCERNE ELECTRICAL PROBLEMS - ONSTAR SUSPECTED. I 'M NOT SURE THAT THIS IS OR ISN'T A SAFETY PROBLEM, BUT AFTER COMPLAINING TO BUICK I WAS ADVISED BY THEM TO FILE A CLAIM(?) WITH YOU. ABOUT A MONTH TO 6 WEEKS AFTER AN IN-TOWN ACCIDENT (10/22/16) THAT WAS REPAIRED IMMACULATELY BY THE LOCAL GM DEALER, THE CAR SAT IN A PARK AND FLY LOT FOR ABOUT 5 DAYS WHILE WE HAD GONE VISITING OUT EAST. WHEN WE GOT BACK THE CAR WAS DEAD AS A STONE. AFTER A TRIPLE A CALL WE GOT HOME AND IMMEDIATELY GOT A NEW BATTERY (12/20/16), EVEN THOUGH I WAS SURPRISED THAT IT HAD GONE DEAD BECAUSE THERE WAS NO WARNING (SLOW STARTING, ETC). HOWEVER, IN THE NEXT 6 MONTHS OR SO, TWO MORE NEW ONES WENT DEAD (2ND 1/3/17, 3RD 3/13/17) AND WERE REPLACE BY THE DEALER AT NO CHARGE. HOWEVER, IN THE NEXT YEAR OR SO, NOT ONLY DID THE ONSTAR GO DEAD, THE BRAKES LIGHTS QUIT AND WAS REPLACED, THE CRUISE CONTROL QUIT, THE STABILTRAK QUIT, (AND BOTH WERE REPLACED). MY INSURANCE COMPANY - AMERICAN FAMILY - INFORMED ME THAT THE ACCIDENT IS NOT THE CAUSE OF THE PROBLEMS. SO FINALLY I TOOK IT TO ANOTHER SHOP CAS (COMPLETE AUTO SERVICE - AUSTIN) THAT DOES THE CITY'S POLICE CARS, AND THEY RAN A DIAGNOSTIC ON IT AND EVEN THOUGH THE ONSTAR HAS QUIT WORKING, BY REMOVING THE FUSE IN IT THAT 'SEEMS' - AFTER SPENDING OVER $1300 AND STILL NOT REPLACING THE ONSTAR FOR ANOTHER $650, - TO HAVE SOLVED THE PROBLEM. AT LEAST SO FAR.
NHTSA ODI #11076724
70,235 miles · Nov 6, 2017
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
WAS DRIVING AND VEHICLE STARTED TO STUTTER,HESITATE , THEN TOTAL LOSS OF STEERING BRAKES DIDN'T WORK PROPERLY. WE WERE ON AN OVER PASS DURING RUSH HOUR TRAFFIC BUSY INTERSECTION. FINALLY AFTER ABOUT 1 HR WE MADE IT TO AUTOZONE LIMP MODE ALL THE WAY. PURCHASED COILS X 3 , COIL IGNITION MODULE, SPARK PLUG WIRES,SPARK PLUGS, CAMSHA…
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WAS DRIVING AND VEHICLE STARTED TO STUTTER,HESITATE , THEN TOTAL LOSS OF STEERING BRAKES DIDN'T WORK PROPERLY. WE WERE ON AN OVER PASS DURING RUSH HOUR TRAFFIC BUSY INTERSECTION. FINALLY AFTER ABOUT 1 HR WE MADE IT TO AUTOZONE LIMP MODE ALL THE WAY. PURCHASED COILS X 3 , COIL IGNITION MODULE, SPARK PLUG WIRES,SPARK PLUGS, CAMSHAFT SENSOR,CRANKSHAFT SENSOR. THEN FIND OUT IT WAS ONLY A FREAKING FUSE UNDER SEAT THAT WAS BURNT AND MELTING AWAY. NOT VERY HAPPY. GM SHOULD BE HELD ACCOUNTABLE FOR KNOWING ABOUT THIS AND NOT OFFERING TO FIX IT.
NHTSA ODI #11043973
68,000 miles · Oct 11, 2017
Electrical SystemFire
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE THE KEY WAS PLACED IN THE IGNITION, THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT FAILED TO CRANK. THE VEHICLE WAS TOWED TO BURNS FORD INC. (188 N BROADWAY AVE, BURNS, OR 97720 (541) 573-6014) WHERE IT WAS DIAGNOSED THAT THE RELAY THAT GOES TO THE FUEL PUMP HAD MELTED AND THE…
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TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. WHILE THE KEY WAS PLACED IN THE IGNITION, THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT FAILED TO CRANK. THE VEHICLE WAS TOWED TO BURNS FORD INC. (188 N BROADWAY AVE, BURNS, OR 97720 (541) 573-6014) WHERE IT WAS DIAGNOSED THAT THE RELAY THAT GOES TO THE FUEL PUMP HAD MELTED AND THE RELAY NEEDED TO BE REPLACED. THERE WAS NO FIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND CONFIRMED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. THE APPROXIMATE FAILURE MILEAGE WAS 68,000. *LN CARFAX CANNOT PROCESS VIN UPDATED 7/26/18*JB
NHTSA ODI #11032889
Mileage unknown · Sep 14, 2017
Electrical SystemElectronic Stability Control (esc)Fuel/propulsion System
MY BUICK HAS BEEN CONSTANTLY BREAKING DOWN AND EVERY MECHANIC HAS TOLD ME THE SAME PROBLEM. IT IS THE FUEL PUMP AND THE FUSE BOX UNDER THE SEAT. I NEVER THOUGHT THAT I WOULD HAVE ANY PROBLEMS SINCE BUYING THIS CAR IN 2016. BUT, I HAVE HAD NUMEROUS PROBLEMS AND ALL I SEE ARE RECALLS ON MY BUICK. EVERYTIME I CALL IN TO COMPLAIN AN…
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MY BUICK HAS BEEN CONSTANTLY BREAKING DOWN AND EVERY MECHANIC HAS TOLD ME THE SAME PROBLEM. IT IS THE FUEL PUMP AND THE FUSE BOX UNDER THE SEAT. I NEVER THOUGHT THAT I WOULD HAVE ANY PROBLEMS SINCE BUYING THIS CAR IN 2016. BUT, I HAVE HAD NUMEROUS PROBLEMS AND ALL I SEE ARE RECALLS ON MY BUICK. EVERYTIME I CALL IN TO COMPLAIN AND ASK ABOUT THE RECALL ITS ALWAYS SOMETHING NEW AND THAT YOU GUYS CAN'T DO ANYTHING. THIS WAS MY FIRST PURCHASE FOR MY 21ST BIRTHDAY AND I NEVER WANT A BUICK EVER AGAIN. IF THERE IS SOMEONE THAT COULD HELP ME REGARDING MY FUEL PUMP AND FUSE BOX PLEASE CONTACT ME AND MAYBE YOU COULD DO BETTER AND SEND ME THE PARTS TO FIX MY CAR. THIS IS RIDICULOUS AND I HOPE SOMEONE COULD CONTACT ME RIGHT AWAY.
NHTSA ODI #11023559
137,000 miles · Jul 28, 2017
Electrical SystemFuel System, GasolineFire
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. ON SEVERAL OCCASIONS, THE FUEL PUMP RELAY OVERHEATED AND MELTED. UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE FUSE/RELAY ENCLOSURE MELTED. THE CONTACT'S HUSBAND WAS ABLE TO REPLACE THE FUSE/RELAY ENCLOSURE, BUT THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CON…
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TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. ON SEVERAL OCCASIONS, THE FUEL PUMP RELAY OVERHEATED AND MELTED. UPON INSPECTION, THE CONTACT BECAME AWARE THAT THE FUSE/RELAY ENCLOSURE MELTED. THE CONTACT'S HUSBAND WAS ABLE TO REPLACE THE FUSE/RELAY ENCLOSURE, BUT THE FAILURE RECURRED. NEITHER THE DEALER NOR THE MANUFACTURER WERE CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000. THE VIN WAS NOT AVAILABLE.
NHTSA ODI #11011332
Mileage unknown · Jun 26, 2017
Electrical SystemFire
TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE ELECTRONIC CONTROL PANEL AND A FUSE BOX INTERNALLY FAILED WITH A WIRES MELTED AND THE CONTACT WAS UNCERTAIN AS TO WHAT CAUSED THE FAILURE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND AN INDEPENDENT MECHANIC INSPECTED, DIAGNOSED AND REPAIRED THE VEHICLE. THE RE…
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TL* THE CONTACT OWNS A 2008 BUICK LUCERNE. THE CONTACT STATED THAT THE ELECTRONIC CONTROL PANEL AND A FUSE BOX INTERNALLY FAILED WITH A WIRES MELTED AND THE CONTACT WAS UNCERTAIN AS TO WHAT CAUSED THE FAILURE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND AN INDEPENDENT MECHANIC INSPECTED, DIAGNOSED AND REPAIRED THE VEHICLE. THE REPAIRS WERE UNKNOWN AND THE CONTACT WAS UNCERTAIN IF THE PART MAY FAIL AGAIN. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
NHTSA ODI #11001524
85,506 miles · Jun 6, 2017
Electrical SystemFuel/propulsion System
THE CAR WAS PARKED AND WOULD NOT START HAD IT TOWED TO A REPAIR SHOP. THE REPAIR SHOP FOUND THE FUEL RELAY HAD OVER HEATED AND MELTED THE FUSE PANEL UNDER THE BACK SEAT. I DID SOME RESEARCH ONLINE AND FOUND ON REPAIR PAL THAT 105 OTHER PEOPLE HAD THE SAME PROBLEMS. EBAY SELLER HAS SOLD 1264 FUSE BOXES LIKE THIS ANOTHER EBAY SELL…
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THE CAR WAS PARKED AND WOULD NOT START HAD IT TOWED TO A REPAIR SHOP. THE REPAIR SHOP FOUND THE FUEL RELAY HAD OVER HEATED AND MELTED THE FUSE PANEL UNDER THE BACK SEAT. I DID SOME RESEARCH ONLINE AND FOUND ON REPAIR PAL THAT 105 OTHER PEOPLE HAD THE SAME PROBLEMS. EBAY SELLER HAS SOLD 1264 FUSE BOXES LIKE THIS ANOTHER EBAY SELLER SOLD 275 FUSE BLOCKS FOR BUICK AND GM CARS. DID SOME MORE RESEARCH FOUND PROBLEMS BACK TO 1996 2006-2011 BUICK LUCERNE'S HAD ISSUES.
NHTSA ODI #10993457
130,000 miles · Mar 2, 2017
Electrical SystemFuel/propulsion System
LOST POWER WHILE DRIVING 65 MPH ON HIGHWAY WHICH CAUSED POWER STEERING AND BRAKES TO BECOME HARD TO USE. I TOOK IT TO MECHANIC AND FOUND THAT THE FUEL PUMP RELAY HAD OVER HEATED CAUSING THE FUEL PUMP TO STOP. I LOOKED ON RECALLS ON THE INTERNET AND SAW WHERE THIS HAS BECOME A COMMON PROBLEM WITH THESE CARS AND THAT GENERAL MOTOR…
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LOST POWER WHILE DRIVING 65 MPH ON HIGHWAY WHICH CAUSED POWER STEERING AND BRAKES TO BECOME HARD TO USE. I TOOK IT TO MECHANIC AND FOUND THAT THE FUEL PUMP RELAY HAD OVER HEATED CAUSING THE FUEL PUMP TO STOP. I LOOKED ON RECALLS ON THE INTERNET AND SAW WHERE THIS HAS BECOME A COMMON PROBLEM WITH THESE CARS AND THAT GENERAL MOTORS REFUSES TO ISSUE A RECALL. THIS IS A VERY DANERVOUS CONDITION AND NEEDS TO BE CORRECTED.
NHTSA ODI #10958322
Mileage unknown · Jan 12, 2017
Electrical System
FUEL PUMP REPACED 2015 , 54000 MILEAGE , THEN FUSE BOX MELTED 1-04-2017 74000 MILEAGE AND WAS STRANDED. FOUND OUT THESE TWO PROBLEMS TIED TOGETHER FROM OTHER COMPAINTS.NO RECALLS OR ANY REIMBURSEMENT. WITH THIS MANY COMPLAINT ISSUES I FEEL SOMETHING SHOULD COME OUR WAY FOR OWNING A BIUCK WHICH I GREW UP BEING TOLD YOU CAN'T GO W…
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FUEL PUMP REPACED 2015 , 54000 MILEAGE , THEN FUSE BOX MELTED 1-04-2017 74000 MILEAGE AND WAS STRANDED. FOUND OUT THESE TWO PROBLEMS TIED TOGETHER FROM OTHER COMPAINTS.NO RECALLS OR ANY REIMBURSEMENT. WITH THIS MANY COMPLAINT ISSUES I FEEL SOMETHING SHOULD COME OUR WAY FOR OWNING A BIUCK WHICH I GREW UP BEING TOLD YOU CAN'T GO WRONG WITH A BUICK ... NOT RIGHT. $ 1300 LATER STILL WAITING!
NHTSA ODI #10944650
Official recalls
3Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Jun 4, 2010
GM IS RECALLING CERTAIN MODEL YEAR 2006-2009 BUICK, LUCERNE; CADILLAC DTS; HUMMER H2; MODEL YEAR 2008-2009 BUICK ENCLAVE; CADILLAC CTS; MODEL YEAR 2007-2009 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL; SATURN OUTLOOK; AND MODEL YEAR 2009 CHEVROLET TRAVERSE VEHICLES EQUIPPED WITH A HEATED WASHER FLUID SYSTEM (HWFS). A RECALL WAS IMPLEMENTED IN 2008 TO ADD A FUSE TO THE CONTROL CIRCUIT HARNESS TO ADDRESS THE POTENTIAL CONSEQUENCES OF A PRINTED CIRCUIT BOARD (PCB) ELECTRICAL SHORT. HOWEVER, THERE HAVE BEEN NEW REPORTS OF THERMAL INCIDENTS ON HWFS MODULES AFTER THIS IMPROVEMENT WAS INSTALLED. THESE INCIDENTS RESULTED FROM A NEW FAILURE MODE ATTRIBUTED TO THE DEVICE'S THERMAL PROTECTION FEATURE. THE SIGNIFICANCE VARIES FROM MINOR DISTORTION TO CONSIDERABLE MELTING OF THE PLASTIC AROUND THE HWFS FLUID CHAMBER.
Consequence & remedy
Consequence: IT IS POSSIBLE FOR THE HEATED WASHER MODULE TO IGNITE AND A FIRE MAY OCCUR.
Remedy: DEALERS WILL PERMANENTLY DISABLE AND REMOVE THE HEATED WASHER FLUID MODULE. AN UPDATED PAGE FOR THE OWNER MANUAL WILL BE PROVIDED AND INSERTED IN THE OWNER MANUAL TO DOCUMENT THAT THE FEATURE HAS BEEN PERMANENTLY DISABLED AND REMOVED FROM THE VEHICLE. THE SAFETY RECALL BEGAN ON JUNE 11, 2010. OWNERS MAY CONTACT BUICK AT 1-866-608-8080, CADILLAC AT 1-866-982-2339, CHEVROLET AT 1-800-630-2438, SATURN AT 1-800-972-8876, GMC AT 1-866-996-9463 AND HUMMER AT 1-800-732-5493 OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Aug 28, 2008
GM IS RECALLING 857,735 MY 2006-2008 BUICK LUCERNE; CADILLAC DTS; HUMMER H2; MY 2007-2008 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT; CHEVROLET AVALANCHE, SILVERADO, SUBURBAN, TAHOE; GMC ACADIA, SIERRA, YUKON, YUKON XL, SATURN OUTLOOK; AND MY 2008 BUICK ENCLAVE VEHICLES EQUIPPED WITH A HEATED WIPER WASHER FLUID SYSTEM. A SHORT CIRCUIT ON THE PRINTED CIRCUIT BOARD FOR THE WASHER FLUID HEATER MAY OVERHEAT THE CONTROL-CIRCUIT GROUND WIRE.
Consequence & remedy
Consequence: THIS MAY CAUSE OTHER ELECTRICAL FEATURES TO MALFUNCTION, CREATE AN ODOR, OR CAUSE SMOKE INCREASING THE RISK OF A FIRE.
Remedy: DEALERS WILL INSTALL A WIRE HARNESS WITH AN IN-LINE FUSE FREE OF CHARGE. THE RECALL BEGAN ON SEPTEMBER 12, 2008. OWNERS MAY CONTACT BUICK AT 1-866-608-8080; CADILLAC AT 1-800-982-2339 OR HTTP://WWW.CADILLAC.COM; CHEVROLET AT 1-800-630-2438; SATURN AT 1-800-972-8876 OR HTTP://WWW.SATURN.COM, GMC AT 1-866-996-9436; OR HUMMER AT 1-800-732-5493; OR THROUGH THEIR WEBSITE AT <A HREF=HTTP://WWW.GMOWNERCENTER.COM>HTTP://WWW.GMOWNERCENTER.COM</A> .
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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