DRIVER SIDE REAR WINDOW FAILED. ACTUATOR BROKEN. AFTER REVIEW ON INTERNET LEARNED THAT DEFECTIVE ACTUATOR VERY COMMON ON BUICK LESABRE. *NM
2002 Buick Lesabre
Owner reports · Recalls · Investigations
More warning signs than most Lesabre years
Owner complaints for the 2002 Buick Lesabre are substantially higher than the model-year median of 24.
About this comparison →How this year compares
Owner complaints by model year
Compare all Lesabre years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
220 reports with mileage · 90 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Visibility. Review the 115 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Structure. Review the 51 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Air Bags. Review the 37 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
Visibility complaints
115 reports2002 BUICK LASABRE. WINDOW REGULATOR FAILURE. I HAVE NOT REPLACED IT YET. THE MOTOR WORKS FINE, IT IS THE PLASTIC REGULATOR THAT FAILS. I HAVE BEEN UNABLE TO PURCHASE JUST THE REGULATOR WITHOUT THE MOTOR. APPEARS TO BE A VERY HIGH NUMBER OF THESE FAILURES, YET BUICK REFUSES TO RECALL THE PART OR SUPPLY THE PART MINUS THE MO…
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2002 BUICK LASABRE. WINDOW REGULATOR FAILURE. I HAVE NOT REPLACED IT YET. THE MOTOR WORKS FINE, IT IS THE PLASTIC REGULATOR THAT FAILS. I HAVE BEEN UNABLE TO PURCHASE JUST THE REGULATOR WITHOUT THE MOTOR. APPEARS TO BE A VERY HIGH NUMBER OF THESE FAILURES, YET BUICK REFUSES TO RECALL THE PART OR SUPPLY THE PART MINUS THE MOTOR, WHICH WOULD COST SIGNIFICANTLY LESS THAN THE CURRENT PRICE OF $400. *NM
POWER WINDOW REGULATORS CONTINUE TO FAIL. IF NOT FIXED PROPERLY COULD CAUSE DAMAGE TO INDIVIDUALS AND VEHICLE. FAILURE IS VERY COMMON AND DUE TO A MANUFACTURERS DEFECT IN DESIGN. *NM
THE REAR DRIVER'S SIDE WINDOW MADE A POP NOISE AS I WAS DRIVING. THE WINDOW THEN SLOWLY SLID DOWN INTO THE DOOR. THE WINDOW NOW WILL NOT RETURN TO THE UP POSITION. THIS COULD BE A SAFETY ISSUE DURING POOR DRIVING CONDITIONS CAUSING THE DRIVER TO BE DISTRACTED BY ANYTHING COMING THROUGH THE WINDOW; SNOW, RAIN, ETC. IT IS ALSO…
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THE REAR DRIVER'S SIDE WINDOW MADE A POP NOISE AS I WAS DRIVING. THE WINDOW THEN SLOWLY SLID DOWN INTO THE DOOR. THE WINDOW NOW WILL NOT RETURN TO THE UP POSITION. THIS COULD BE A SAFETY ISSUE DURING POOR DRIVING CONDITIONS CAUSING THE DRIVER TO BE DISTRACTED BY ANYTHING COMING THROUGH THE WINDOW; SNOW, RAIN, ETC. IT IS ALSO A PERSONAL SAFETY ISSUE AS WELL AS A CHILD SAFETY ISSUE. I HAVE A CHILD IN THE BACK SEAT AND I KEEP THE CHILD LOCKS ENGAGED TO KEEP HIM FROM OPENING THE DOOR BUT WHAT IS TO STOP HIM FROM GOING OUT THE WINDOW EVEN IF I HAVE THE WINDOWS LOCKED. THE CAUSE OF THE FAILURE IS CHEAP PLASTIC PARTS USED IN THE WINDOW REGULATOR THAT BREAK EVEN IF THE WINDOW IS NOT USED. I HAVE ALREADY REPLACED ONE WINDOW REGULATOR AND NOW I AM GOING TO HAVE TO REPLACE THIS ONE AS WELL. I KNOW GM IS AWARE OF THE PROBLEM BECAUSE THEY REIMBURSED ME FOR THE FIRST ONE BUT REFUSE TO DO SO ON THIS ONE. THE DEALERSHIP HAS SAID THAT IT IS NOT A QUESTION OF IF THE WINDOWS WILL FAIL, BUT WHEN. THERE ARE MANY WEBSITES ON THE INTERNET OF THIS SAME PROBLEM. WHEN IS SOMEONE GOING TO LOOK AFTER THE CONSUMER AND NOT THE CORPORATION. I HAVE DETAILED IN THIS LETTER THE POSSIBILITY OF A CRASH HAZARD IF THE WINDOW FAILS AND CAUSES A DISTRACTION TO THE DRIVER, PERSONAL SAFETY, AND PERSONAL SECURITY OF CHILDREN IN THE REAR SEAT. *JB
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON NORMAL ROAD CONDITIONS, BOTH SIDE WINDOWS IN THE REAR BEGAN TO SLIP DOWN INTO THE DOOR, CAUSING AN INABILITY TO PROPERLY SECURE THE VEHICLE, AS WELL AS DAMAGE TO THE VEHICLE FROM RAIN. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO A DEALERSHIP, WHO…
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DT*: THE CONTACT STATED WHILE DRIVING 30 MPH ON NORMAL ROAD CONDITIONS, BOTH SIDE WINDOWS IN THE REAR BEGAN TO SLIP DOWN INTO THE DOOR, CAUSING AN INABILITY TO PROPERLY SECURE THE VEHICLE, AS WELL AS DAMAGE TO THE VEHICLE FROM RAIN. THERE WERE NO WARNING SIGNALS PRIOR TO THE INCIDENT. THE VEHICLE WAS TAKEN TO A DEALERSHIP, WHO REPLACED THE POWER WINDOW SWITCH, BUT THE PROBLEM PERSISTED.
DT: THE CONTACT STATED THE PASSENGER FRONT WINDOW CONTROLS WERE INOPERABLE AND THE DEALER REPLACED THE REGULATOR. THE PROBLEM HAS OCCURRED IN THE REAR DRIVER SIDE WINDOW. THE DEALER HAS BEEN ALERTED.
WINDOW REGULATORS ON BOTH REAR WINDOWS HAVE GONE OUT ON MY BUICK LESABRE.. WINDOWS NEVER USED AS NO PASSENGERS IN MY VEHICLE. *NM
THE POWER WINDOW REGULATOR ON MY 2002 BUICK LESABRE HAVE FAILED THREE TIMES. THE FIRST WAS THE DRIVER SIDE WINDOW WHICH WAS REPLACED BY THE DEALER FOR $550.00. SEVERAL DAYS LATER THE PASSENGER SIDE WINDOW FAILED. THIS WAS FIXED BY ME AFTER DOING SOME RESEACH ON HOW TO REPAIR THIS ITEM. NOW THE SAME WINDOW HAS BROKE AGAIN AND I W…
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THE POWER WINDOW REGULATOR ON MY 2002 BUICK LESABRE HAVE FAILED THREE TIMES. THE FIRST WAS THE DRIVER SIDE WINDOW WHICH WAS REPLACED BY THE DEALER FOR $550.00. SEVERAL DAYS LATER THE PASSENGER SIDE WINDOW FAILED. THIS WAS FIXED BY ME AFTER DOING SOME RESEACH ON HOW TO REPAIR THIS ITEM. NOW THE SAME WINDOW HAS BROKE AGAIN AND I WILL FIX IT AGAIN, BUT IN DOING MORE RESEARCH I HAVE COME ACROSS A SITE ON THE INTERNET THAT HAS NUMEROUS COMPLAINTS ABOUT THIS WINDOW REGULATOR ASSEMBLY IN THE BUICK LESABRE AND I FEEL THAT I SHOULD FILE MY COMPLAINT BECAUE THIS IS OBVIOUSLY A DESIGN/MANUFACTURING DEFECT FROM GMC. *JB
DT*: THE CONTACT STATED WHILE DRIVING 30 MPH UNDER NORMAL ROAD CONDITIONS, THE WINDOW REGULATOR FRACTURED. THE SERVICE DEALER REPLACED THE WINDOW REGULATOR. UPDATED 11/30/2006 - *NM
I PURCHASED A 2002 BUICK LESABRE ON FEB 10, 2006 WITH 26,000 MILES FROM A BUICK DEALER. SINCE THEN TWO WINDOW MOTORS HAVE FAILED, COSTING ME AROUND $900. IT SEEMS THAT A $450 REPAIR BILL IS THE ONLY WAY TO FIX THIS, THE WINDOW CANNOT STAY UP OTHERWISE. TWO WINDOWS IN LESS THEN A YEAR, NO HELP FROM BUICK. PATHETIC. *NM
Official recalls
202V222000 · Air Bags:frontal
Aug 9, 2002
CERTAIN PASSENGER, MINI VANS, AND SPORT UTILITY VEHICLES HAVE AN AIR BAG INFLATOR ON THE DRIVER'S SIDE THAT COULD FRACTURE AT A WELD DURING A DEPLOYMENT.
Consequence & remedy
Consequence: PIECES OF THE INFLATOR COULD STRIKE AND INJURE VEHICLE OCCUPANTS AND THE AIR BAG CUSHION WOULD NOT INFLATE FULLY, REDUCING THE CAPABILITY OF THE BAG TO PROTECT THE DRIVER.
Remedy: DEALERS WILL INSPECT, AND REPLACE, IF NECESSARY, THE AIR BAG MODULE ASSEMBLY ON THE DRIVER'S SIDE. OWNER NOTIFICATION BEGAN AUGUST 15, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300, CADILLAC AT 1-800-458-8006, CHEVROLET AT 1-800-222-1020, GMC AT 1-800-462-8782, OLDSMOBILE AT 1-800-442-6537, OR PONTIAC AT 1-800-762-2737.
02V067000 · Steering:gear Box (other Than Rack And Pinion)
Mar 6, 2002
CERTAIN PASSENGER VEHICLES WERE BUILT WITH MISSING OR UNDER-TORQUED STEERING GEAR ATTACHMENT BOLTS. IF A BOLT IS MISSING, THE DRIVER MAY NOTICE UNEVEN STEERING RESPONSE OR UNUSUAL NOISES DURING TURNS.
Consequence & remedy
Consequence: IF THE LEFT BOLT IS MISSING AND THE RIGHT MOUNTING STRAP FAILS, STEERING CONTROL IS LOST AND A VEHICLE CRASH COULD RESULT.
Remedy: DEALERS WILL INSPECT THE VEHICLES FOR PRESENCE AND PROPER TORQUE OF BOTH STEERING GEAR BOLTS. OWNER NOTIFICATION BEGAN APRIL 5, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT BUICK AT 1-800-521-7300 OR CADILLAC AT 1-800-458-8006.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA02030 · Engine Compartment Fires
Opened Oct 22, 2002 · Closed Mar 9, 2004
Status: closed (inferred from source dates) · Fuel System, Gasoline; Fuel System, Gasoline:delivery; Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Additional source detail variants (3)
Fuel System, Gasoline:delivery
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Fuel System, Gasoline:delivery:hoses, Lines/piping, And Fittings
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
Fuel System, Gasoline
EA02-030 IS CLOSED WITH GMEA02-030 IS CLOSED WITH GM?S ACTIONS IN 03V-473 AND 04V-090 RECALLING APPROXIMATELY 529,000 MY 1998-99 C- AND H-BODY VEHICLES EQUIPPED WITH DEFECTIVE FUEL PRESSURE REGULATORS.THESE VEHICLES WERE EQUIPPED WITH PLASTIC INTAKE MANIFOLDS THAT ARE UNABLE TO CONTAIN PRESSURES THAT OCCUR IN SOME BACKFIRE EVENTS AND DEFECTIVE FUEL PRESSURE REGULATORS WITH LEAKING DIAPHRAGMS THAT CAN PROVIDE A SOURCE OF FUEL TO PRODUCE A COMBUSTIBLE AIR-FUEL MIXTURE IN THE MANIFOLD.THE CLOSING OF THIS INVESTIGATION DOES NOT CONSTITUTE A FINDING BY ODI THAT NO SAFETY DEFECT EXISTS IN THE VEHICLES THAT ARE NOT INCLUDED IN GM?S RECALLS.ODI WILL CONTINUE TO MONITOR THE INCIDENCE OF MANIFOLD RUPTURES AND RELATED FIRES IN OTHER MY 1995-2002 GM PASSENGER CARS EQUIPPED WITH THE SUBJECT INTAKE MANIFOLD.FOR ADDITIONAL INFORMATION, SEE THE ATTACHED CLOSING REPORT.
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