2002 Buick Lesabre

I HAVE A 2002 BUICK LESABRE WITH JUST OVER 23,000 MILES AND AFTER CLOSING THE DOOR THE POWER WINDOW BEHIND THE DRIVER'S SEAT, HAD DROPPED DOWN AND WOULD NOT GO UP. I RETRIEVED A WEB SITE BELOW WITH NUMEROUS OTHERS THAT HAVE EXPERIENCED THE SAME PROBLEM.(SEE BELOW) COULD YOU SEE THAT THE MANUFACTURER OF THIS POWER ASSEMBLY ISSUE A RECALL FOR THIS FAULTY WORKMANSHIP. PURCHASED AT SHARPE BUICK DEALERSHIP 1010 28TH ST. S.E. GRAND RAPIDS, MI. 49508 IN YEAR 2002 WITH 6,000 MILES ON ODOMETER. HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_52823.HTML *TR UPDATED 01-15-08. *KB UPDATED *JB

2002 BUICK LASABRE - A RARELY USED (NO CHILDERN) BACK WINDOW FELL SUDDENLY WHILE DRIVING. JUST HAD IT REPLACED AT THE DEALERSHIP AT A COST OF $442 (AFTER GETTING THEM TO LOWER THE PRICE $50 - SO TOTAL WOULD HAVE BEEN $492). THIS IS AN KNOWN PROBLEM BY GM. THE DEALERSHIP AND GM HAS NOT OWNED UP TO THIS PROBLEM. THE PART ON THE OPEN MARKET IS ONLY $99 - THE DEALERSHIP CHARGES $344 FOR THE SAME PART.

ON JUNE 18, 2007, I HEARD A LOUD NOISE FROM THE BACK OF THE CAR. I HAD NO IDEA WHAT IT WAS UNTIL I GOT HOME AND NOTICED THE REAR RIGHT WINDOW WAS OPEN. I TRIED TO CLOSE IT BUT IT WOULD NOT CLOSE. I BROUGHT IT TO MY MECHANIC AND HE SAID IT WAS THE REGULATOR/MOTOR THAT BROKE. HE SAID THAT IT WAS COMMON IN BUICKS BECAUSE THE PARTS ARE MADE OF PLASTIC. TODAY IT HAPPENED AGAIN, THIS TIME TO THE LEFT REAR WINDOW. SLIGHT POPPING NOISE AND THE WINDOW SLID DOWN AND I COULDN'T GET IT BACK UP. I WAS ALONE BOTH TIMES AND NO ONE EVER RIDES IN THE BACK. I THINK I MAY HAVE OPENED THOSE WINDOWS LESS THAN A DOZEN TIMES. I ONLY HAVE 11,000 MILES ON THE CAR AND CAN'T BELIEVE THAT THIS HAS HAPPENED. *JB

REAR POWER WINDOW FAILED TO GO BACK UP WHEN LOWERED WHILE DRIVING. THERE WAS NO WARNING OR INDICATION THAT THERE WAS A PROBLEM UNTIL IT STOPPED WORKING. 2002 BUICK, LESABRE, HAS ONLY 34,000 MILES, BUT WAS NO LONGER UNDER WARRANTY. THE REAR POWER WINDOW HAD ONLY BEEN LOWERED 10-12 TIMES SINCE PURCHASED BRAND NEW, AS I HARDLY EVER HAD REAR SEAT PASSENGERS. BASED ON SYMPTOMS AND RESEARCH IT APPEARED TO BE A DEFECTIVE POWER WINDOW REGULATOR. BASED ON INTERNET COMPLAINTS THIS APPEARED TO BE A CHRONIC PROBLEM WITH BUICKS. IN FACT, WHEN I CALLED THE LOCAL BUICK DEALER FOR A COST ESTIMATE , ABOUT $500, THEY SAID THAT THEY HAD JUST FIXED O ANOTHER LESABRE THAT DAY! ALSO, THEY SUGGESTED IT WAS LIKELY THE WINDOW REGULATOR BASED ON MY BRIEF DESCRIPTION. HOWEVER, THEY SAID THERE WAS NO RECALL ON THAT RECURRING FAILURE, AND I WOULD HAVE TO PAY FULL PRICE.*AK I HAVE BEEN DRIVING WITH THE REAR WINDOW HELD UP WITH BLACK DUCT TAPE, BUT IT DOES NOT HOLD THAT WELL. I IS OBVIOUSLY NOT A FIX, BUT I REFUSE TO PAY $500 TO FIX SOMETHING THAT HAS ONLY BEEN USED ABOUT A DOZEN TIMES, IS A KNOWN DEFECT AND HAS THE PROBABILITY OF BREAKING AGAIN AFTER ANOTHER DOZEN USES BASED ON WHAT I HAVE READ.

JUST REPLACED MY FIRST WINDOW REGULATOR IN MY 2002 BUICK LESABRE. THE DEALER WANTED TO CHARGE $500+ BUT AFTER ARGUING ABOUT IT BEING SUCH A WIDESPREAD ISSUE, THEY DID AGREE TO DO IT FOR THE LABOR COST ($140). BUT I KNOW THAT WON'T WORK FOR THE FUTURE REPAIRS AND IF THE POSTINGS ON THE WEB SITES ARE ANY INDICATOR, THE NEXT ONE COULD HAPPEN ANY DAY NOW. I AM AFRAID TO USE THE WINDOW! BUT I NOW KNOW TO CARRY DUCT TAPE IN THE CAR. BUICK HAS QUITE A DEAL GOING - INSTALL CHEAP PLASTIC PARTS AND CHARGE CONSUMERS $500 A POP TO FIX THEM WITH THE SAME CHEAP PLASTIC PART. *JB

GENERAL MOTORS CARS: (A) 2001 OLDSMOBILE AURORA, WITH 55,000 MILES & (B) 2002 BUICK LESABRE, WITH 62,000 MILES 1. IN JUNE 2006, WITHIN 2 WEEKS OF ONE ANOTHER, BOTH REAR POWER WINDOWS ON CAR A JUST DROPPED. REPAIR AND REPLACEMENT COST ABOUT $500 FOR EACH WINDOW. OLD PARTS ARE NOT AVAILABLE. 2. LAST NIGHT (2/18/2007), IN 28 DEGREE WEATHER, WE GOT INTO CAR B TO RETURN HOME AND WHEN WE SHUT THE DOORS, BOTH RIGHT SIDE WINDOWS DROPPED. IT WAS FRIGID AND I PUT A BLANKET UP TO KEEP THE COLD OUT. THIS BLOCKED MY VIEW OF THE LEFT SIDE OF THE VEHICLE AND I ALMOST HIT A PEDESTRIAN. I WILL TAKE THE CAR TO A DEALERSHIP FOR REPAIRS AND REPLACEMENT WHICH WILL UNDOUBTEDLY COST OVER $1000. IN BOTH CASES, I ENGAGE THE CHILD DOOR LOCKS AND WINDOW CONTROL TO PREVENT CHILDREN FROM OPENING OR FALLING OUT OF THE WINDOW. WHEN THE REAR WINDOW FALLS AS IT DID, CHILDREN ARE IN DANGER. WHILE RESEARCHING THIS PROBLEM ON THE INTERNET, I HAVE DISCOVERED THAT THIS HAS BEEN A PROBLEM FOR BUICK SINCE 2000. WHY HAS THE PROBLEM PERSISTED FOR OVER MANY YEARS, UNTIL THE 2002 MODEL YEAR AND BEYOND!? THIS PROBLEM DEMANDS A RECALL! *JB