2001 Buick Lesabre

THIS IS THE 25TH REPORT OF WINDOW REGULATOR FAILURE ON 2001 BUICK LESABRE SEDANS. THIS WELL DOCUMENTED FACTORY DEFECT COSTS $400-$500 PER WINDOW TO REPLACE WITH THE SAME DEFECTIVE PART. THIS IS MY SECOND REAR WINDOW FAILURE ON THIS VEHICLE (BOTH REAR). TWO MORE WINDOWS TO GO TOTALING $1,600 (X MILLIONS OF CARS) IN DEALER REPAIRS THAT SHOULD HAVE BEEN THE SUBJECT OF A FACTORY RECALL AND CERTAINLY NEEDS AT LEAST A REDESIGNED REPLACEMENT PART. GOVT. DO YOUR JOB AND MAKE GM FIX OBVIOUS DEFECTS! *NM

I OWN A 2001 BUICK LESABRE THAT HAS 72000 MILES ON IT. IN THE LAST 3 MONTHS BOTH REAR WINDOWS HAVE FALLEN DOWN WHILE DRIVING THE CAR. WE HAVE NO SMALL CHILDREN AND THE WINDOWS ARE USED EXTREMELY INFREQUENTLY. HAVE RESEARCHED THIS EQUIPMENT FAILURE ON THE INTERNET AND IT IS AN ONGOING PROBLEM THAT BUICK IS AWARE OF BUT FAILS TO ADDRESS. I DID SOME RESEARCH ON EDMUNDS. COM AND FOUND THAT A BULLETIN (BULLETIN #3483 ON JAN 2001, ITEM #85 ON LIST) WAS SENT OUT FROM GENERAL MOTORS TO??, I'M GUESSING DEALERSHIPS, SO THEY KNEW THIS WAS A PROBLEM EVEN THEN... IT STATES (AS TYPED BY THEM) "VISIBILITY: POWER WINDOW DEVICES AND CONTROLS VEHICLE:2000 BUICK LESABRE SUMMARY: POWER WINDOW INOPERATIVE, NOISY OR GLASS DROPS. (NHTSA ITEM NUMBER- 100117398) " ADDING INSULT TO INJURY THE COST TO HAVE THIS REPAIRED IS OUTRAGEOUS. $400.00 TO $600.00 PER WINDOW . THE DESIGN OF USING A STEEL CABLE THAT IS SPOOLED AROUND A THIN PLASTIC SPOOL TO RAISE AND LOWER THE WINDOW ONLY GUARANTEES 1 THING...CERTAIN FAILURE OF THE PART AND A NICE JUICY PROFIT ON THE REPAIR. I DO NOT KNOW AND HAVE NOT HEARD OF AN ACCIDENT BEING CAUSED BY THIS PROBLEM BUT THE POTENTIAL IS HIGH. I KNOW I WOULD DEFINITELY BE DISTRACTED IF MY WINDOW SUDDENLY FELL WHILE DRIVING IN THE MIDDLE OF A RAIN STORM OR ANY INCLEMENT WEATHER. I WOULD LIKE TO SEE BUICK/GM HELD ACCOUNTABLE AND SEE SOME FINANCIAL RECOMPENSE FOR KNOWINGLY RELEASING A SUBPAR AND DEFECTIVE PART. *NM

ALL FOUR OF MY WINDOW REGULATORS FAILED OVER A PERIOD OF 3 YEARS. MOST OF THE WINDOWS WERE RARELY USED. THESE WINDOW REGULATOR FAILURES SEEM TO BE COMMON IN CERTAIN YEARS AND MODELS OF BUICK. THE PARTS AND LABOR TO REPAIR THE REGULATORS ARE VERY RIDICULOUS. THIS SHOULD HAVE BEEN A RECALL ITEM OR AT THE VERY LEAST PARTS SHOULD HAVE BEEN SOLD FOR MUCH LESS. I REPAIRED ONE OF MY REGULATORS MYSELF, BUT THE PART COST OVER $300. I LEARNED FROM THIS SITE I CAN ORDER THE REGULATORS ON LINE FOR 20% OF THE PART COST FROM BUICK. THEY ARE NOT HARD TO REPLACE, BUT IT IS AN AGGRAVATION THAT SHOULDN'T BE. *JB

THIS IS THE SECOND POSTING THAT I HAVE MADE IN AS LITTLE AS 4 WEEKS REGARDING REAR PASSENGER SIDE WINDOW REGULATOR. I REPLACED THE REAR DRIVER SIDE WINDOW REGULATOR APPROXIMATELY 4 WEEKS AGO AND NOW THE REAR PASSENGER SIDE REAR REGULATOR HAS FALLEN VICTIM TO THE EXACT SAME PROBLEM. THE PART IS WITHOUT QUESTION DEFECTIVE IN ITS DESIGN AND USE OF PLASTIC COMPONENTRY. THE DEALERSHIP WANTS $450 TO CORRECT. I DECIDED TO FIX MYSELF, BUT WOULD HAVE SPENT CLOSE TO $1,000 TO CORRECT TO DATE. NOW I'M WAITING ON THE FRONTS TO BREAK IF NOT THE REPLACEMENTS, BECAUSE AS FAR AS I KNOW THE REPLACEMENTS ARE BUILT THE SAME WAY. OF ALL THE PROBLEMS I HAVE REFERRED TO THE INTERNET THIS IS A PROBLEM THAT IS VERY COMMON AMONG BUICK OWNERS. SOMETHING SHOULD BE DONE TO PROTECT CONSUMER IN REGARDS TO THIS VERY POORLY DESIGNED PART. *NM

REAR LEFT HAND SIDE WINDOW REGULATOR HAS FAILED ON OUR 2001 BUICK LESABRE--WE HAVE RESEARCHED AND FOUND THAT MANY OTHER LESABRE OWNERS HAVE HAD TO REPEATEDLY REPLACE SAME WINDOW REGULATOR (ON ALL 4 AND OFTEN MORE THAN ONCE) AND THE COST IS VERY HIGH TO DO SO. IT IS THE OPINION OF ALL THESE OWNERS AND MYSELF THAT A RECALL SHOULD BE MADE BY BUICK AND THAT THEY ARE UNFAIRLY CHARGING THE CONSUMER UPWARDS OF $400-$500 FOR THE REPAIR OF SOMETHING THAT IS UNDERSTOOD TO BE A DEFECTIVE (AT THE LEAST POORLY MADE) PART!!*JB

MY BACK RIGHT POWER WINDOW ON MY 2001 BUICK LESABRE CUSTOM DOES NOT ROLL UP. I HAVE ALREADY REPLACED THE BACK LEFT WINDOW AT A COST OF $600-WHAT A RIP OFF BY BUICK-THIS SHOULD BE A RECALL-I HAVE READ 100'S OF COMMENTS REGARDING THIS SAME PROBLEM AND BUICK TAKES NO RESPONSIBILITY--THIS SHOULD BE A RECALL ON THE CHEAP PLASTIC PARTS USED IN THESE EXPENSIVE PRICED CARS! I NEVER USE THE BACK WINDOWS-THIS IS PROBABLY ONLY THE 8TH TIME SINCE 2001 THAT I HAVE EVEN ROLLED THE WINDOW DOWN. HOW CAN THE DEALER CHARGE SUCH AN OUTRAGEOUS AMOUNT TO REPAIR WHEN THE PART ONLY COSTS $99.00? GM SHOULD BE ASHAMED. I WON'T BUY ANOTHER BUICK. *JB

2001 BUICK LESABRE (42K MILES) THE REAR DRIVER SIDE WINDOW REGULATOR AND MOTOR FAILED WITH THE WINDOW IN THE DOWN POSITION. THE DEALERSHIP WANTED TO CHARGE $330 FOR THE PART. I DECIDED TO FIX ON MY OWN BY ORDERING THE PART ONLINE FOR $100. I INSPECTED THE ORIGINAL AND NOTED THE USE OF PLASTIC TO DRIVE THE CABLE IN THE MOTOR HOUSING. THIS IS OBVIOUSLY A SERIOUS DESIGN FLAW - THERE IS NO WAY THIS WILL HOLD UP TO TIME AND USE. UNLESS THIS IS REVIEWED AND ADDRESSED BY THIS COMMISSION I WILL HAVE TO KEEP REPLACING WITH THE SAME PROBLEMATIC PARTS. GIVEN THE LARGE NUMBER OF COMPLAINTS I BELIEVE THIS WARRANTS A REVIEW. THANKS. *JB