2000 Buick Lesabre

MY DRIVER'S SIDE REAR WINDOW JUST DECIDED TO QUIT WORKING ONE DAY WHILE MY WINDOW WAS DOWN. I WAS FINALLY ABLE TO GET MY WINDOW BACK IN THE CLOSED POSITION ONLY TO BE DRIVING DOWN THE ROAD ONE DAY AND MY WINDOW FELL DOWN BY ITSELF AND WON'T STAY UP. NOW I AM HAVING TO REPLACE MY ELECTIRC MOTOR IN THIS WINDOW. I HAVE ALREADY HAD TO REPLACE THE ELECTRIC MOTOR AND REGULATOR IN MY FRONT DRIVER'S SIDE WINDOW. IT SEEMS TO ME, JUDGING BY ALL THE COMPLAINTS, THAT THERE SHOULD BE A RECALL ON THIS YEAR MODEL ELECTRIC WINDOW MOTORS. WHEN IS BUICK GOING TO STEP UP AND FIX THIS PROBLEM?*AK

SINCE PURCHASED NEW, A 2000 BUICK LESABRE HAS HAD ALL FOUR POWER WINDOW REGULATOR ASSEMBLIES FAIL WITHOUT WARNING, I.E., THE WINDOWS STOPPED WORKING,(NOT ALL AT ONE TIME, BUT OVER THE INTERVENING YEARS) CREATING A SAFETY PROBLEM IN THE EVENT OF A NEED TO EVACUATE THE CAR, TO CONDUCT BUSINESS AT A TOLL LANE, FOR EXAMPLE, OR TO RESPOND TO A POLICE TRAFFIC STOP. AND THE DRIVER'S WINDOW HAS FAILED A SECOND TIME, AFTER HAVING BEEN REPAIRED BY BUICK, FOR A TOTAL OF FIVE FAILURES OF THE SAME ELECTRICAL/MECHANICAL SYSTEM. BUICK REPLACED THE FIRST ASSEMBLY UNDER WARRANTY. THE NEXT THREE REPAIRS COST APPROXIMATELY $435 EACH AT BUICK. THE FIFTH REPAIR WAS DONE AT AN INDEPENDENT REPAIR FACILITY AT A COST OF $333. THE INDEPENDENT SHOP AND SEVERAL OTHER SOURCES HAVE ANECDOTALLY RELATED MANY OTHER INCIDENTS OF AN OBVIOUSLY DEFECTIVE ELECTRICAL/MECHANICAL SYSTEM. BUICK HAS ACKNOWLEDGED SOME LIABILITY AND HAS AGREED TO REIMBURSE ABOUT 50% OF THE REPAIR COSTS. HOWEVER, I BELIEVE THAT THIS PROBLEM IS A SAFETY ISSUE AND/OR A SIGNIFICANT PRODUCT DEFECT THAT SHOULD BE SUBJECT TO RECALL.*AK

THE VEHICLE IS EXPERIENCING PROBLEMS WITH THE POWER WINDOWS ON THE FRONT DRIVER'S SIDE AND THE FRONT PASSENGER'S SIDE INTERMITTENTLY SHORTING OUT. CONSUMER IS UNABLE TO WIND THE SIDE WINDOWS UP OR DOWN WHEN NEEDED. ALSO CONSUMER SMELLED ELECTRICAL WIRING BURNING WHEN USING THE WINDOW SWITCHES. DEALER WAS NOTIFIED, AND INFORMED CONSUMER THAT THE VEHICLE WAS NOT COVERED UNDER A RECALL. *AK

THE COMPLAINT RECEIVED VIA E-MAIL. WE PURCHASED A NEW 2000 BUICK, LESABRE, AND BEFORE THE WARRANTY WAS UP, TWO POWER MOTOR WINDOWS FAILED. WE COULD NOT OPERATE THE WINDOWS IN ANY MANNER. WE HAD TWO MORE FAILURES, AND THE COST TO REPLACE THE POWER MOTOR WINDOWS WAS ALMOST $400.00 PER WINDOW. AS A RESULT, WE COULD NOT GET A RESPONSE FROM GENERAL MOTORS, WE HAD TO HAVE THE WINDOWS FIXED SO THAT WE COULD OPERATE THEM UP OR DOWN. THIS WAS CERTAINLY A SAFETY HAZARD BECAUSE IN AN EMERGENCY THE WINDOWS COULD NOT BE OPENED. WE HAD THREE MEMBERS OF OUR IMMEDIATE FAMILY WHO EXPERIENCED THE SAME PROBLEM WITH LATE MODEL GM VEHICLES. ONE WAS A GRAND AM, ONE A GRAND PRIX, AND THE OTHER WAS A CADILLAC DEVILLE. WE WERE TOLD BY OUR LOCAL RAPCO AUTOMOBILE MECHANICS THAT THIS WAS A VERY COMMON PROBLEM WITH GENERAL MOTORS VEHICLES. HOWEVER, COULD NOT GET GENERAL MOTORS TO ACKNOWLEDGE THIS, AND WE WANT TO FILE A COMPLAINT. *AK THE POWER WINDOW MOTOR FAILED. *SC *JB

COMPLAINT RECEIVED VIA E-MAIL. WE PURCHASED A NEW 2000, BUICK, LESABRE. BEFORE THE WARRANTY WAS UP TWO POWER MOTOR WINDOWS FAILED. WE COULD NOT OPERATE THE WINDOWS IN ANY MANNER. CURRENTLY, WE HAVE HAD TWO MORE WINDOW FAILURES, AND THE COST TO REPLACE THEM WAS ALMOST $400.00 PER WINDOW. BECAUSE WE COULD NOT GET A RESPONSE FROM GENERAL MOTORS WE DID NOT GET THE WINDOWS FIXED. WE COULD NOT OPERATE THEM UP OR DOWN. THIS WAS CERTAINLY A SAFETY HAZARD BECAUSE IN AN EMERGENCY THE WINDOWS COULD NOT BE OPENED.THREE MEMBERS OF OUR IMMEDIATE FAMILY EXPERIENCED THE SAME PROBLEM WITH LATE MODEL GM VEHICLES, SUCH AS, GRAND AM/GRAND PRIX, AND A CADILLAC, DEVILLE. WE WERE TOLD BY OUR LOCAL RAPCO AUTOMOBILE MECHANICS THAT THIS WAS A COMMON PROBLEM WITH GENERAL MOTORS VEHICLES. GENERAL MOTORS REFUSED TO ACKNOWLEDGE THE PROBLEM, AND WE WANTED TO FILE A COMPLAINT. *AK

I HAVE NOW EXPERIENCED 3 SEPERATE POWER WINDOW REGULATOR FAILURES,( 2 REAR, 1 FRONT PASSENGER) ALL IN DOWN POSITION. AS A RESULT CAR CAN NOT BE DRIVEN IN COLD/ RAINY WEATHER OR PARKED IN PUBLIC AREA. ALL FALURES OCCURED IN 3 MONTH PERIOD.DEALER COST TO REPAIR IN ALL 3 INSTANCES IS OVER $400.00 PARTS AND LABOR. I DID NOT ASK FOR PART BACK BUT BASED ON PAST TRACK RECORD I AM EXPECTING 4TH FAILURE ANY DAY AND WILL ASK FOR PART TO BE RETURNED.*AK