1999 Buick Lesabre

DT: THE CONTACT STATED THAT WHEN PRESSING ON THE GAS PEDAL IT HESITATED. ALSO, REAR SIDE WINDOW WILL NOT GO UP OR DOWN. THE WINDOW ON THE PASSENGER'S SIDE WILL NOT GO ALL THE WAY UP AND IT WILL NOT SEAL. ALSO ,THE HEADLIGHTS CAME ON AND STAYED ON. THE DEALERSHIP REPROGRAMMED THE LIGHT AND IT CAME BACK ON. THE MANIFOLD INTAKE BLEW OUT, COSTING THE CONTACT $150 TO REPLACE THE INTAKE GASKETS. THE BRAKES WERE NOISY ALL THE TIME. WHEN MAKING A LEFT TURN THE FLAP WILL RUB THE TIRE, AND IT CAUSED THE TIRE TO BLOW OUT .*AK

CONSUMER TOOK VEHICLE TO DEALERSHIP FOR AN OIL CHANGE, AND WAS INFORMED BY MECHANIC THAT A LEAK DEVELOPED AND LEAKED FLUID ONTO THE ENGINE. ANTIFREEZE WAS GONE. HAD THROTTLE BODY HOUSING REPLACED ON 8/27/03 BECAUSE OF OIL LEAKAGE. HAD NO PRIOR PROBLEMS. CONSUMER NOTICED A RECALL ON 2000-2003 BUICKS BECAUSE OF PLASTIC BODY HOUSING MELTING.*AK

WHILE ATTEMPTING TO MAKE A RIGHT TURN FROM A MAIN HIGHWAY TO A SECONDARY ROAD, THE CAR FAILED TO MOVE UNTIL THE ACCELERATOR PEDAL WAS DEPRESSED TO THE FLOOR. THE VEHICLE ACTED AS THOUGH IT WAS STALLING OR STUCK IN HIGH GEAR. THIS IS THE SIXTH TIME THIS HAS HAPPENED AND THE DEALER CANNOT LOCATE OR REPLICATE THE PROBLEM. THIS IS THE SECOND TIME I HAVE REPORTED THE INCIDENT ON THIS SITE AND AFTER REVIEWING THE SITE AND FINDING OTHER PEOPLE ARE DESCRIBING THE SAME PROBLEM, I FELT YOU SHOULD KNOW THIS PROBLEM IS STILL PRESENT. TO OVERCOME THE PROBLEM SINCE THE DEALER CANNOT RECTIFY, I DOWNSHIFT TO LOW EACH TIME I HAVE TO MAKE A SLOW TURN. I DON'T TRUST THE CAR TO DO WHAT IT'S SUPPOSED TO DO. ALSO, THE DEALER HAS BEEN VERY GOOD ABOUT TRYING TO REPLICATE THE PROBLEM, BUT IT JUST DOESN'T HAPPEN. THIS IS NOT A DEALER ISSUE, THEY HAVE TRIED, BUT I CANNOT KEEP GOING IN FOR SERVICE CHECKS ALL THE TIME, SO I ADJUSTED TO THE PROBLEM. I GUESS THE NEXT STEP WOULD BE TO HEAR FROM BUICK, BUT NOTHING HAPPENED THE FIRST TIME I WROTE YOU. NOW THAT MORE PEOPLE ARE REPORTING THE SAME TYPE OF PROBLEM, BUICK SHOULD BE INTERESTED.*AK

TRANSMISSION WAS UNDER RECALL ORDER (5/99) FOR "TRANSMISSION SHIFT LEVER SEQUENCE"; WORK WAS COMPLETED BY ALHAMBRA BUICK ON 7/12/99. WHILE DRIVING ON FRIDAY, 7/23/99, CAR SURGED FORWARD AND ACCELERATED. I TRIED TO APPLY BRAKES BUT THEY DID NOT WORK. I MOVED TO THE RIGHT LANE TO AVOID HITTING CAR IN FRONT OF ME, BUT COULD NOT GET CAR TO SLOW DOWN AS I APPROACHED AN INTERSECTION, BUT IN PROCESS HIT THE CAR IN FRONT OF ME. I EVENTUALLY CROSSED INTERESECTION AND RAN CAR ALONGSIDE CURB TO TRY TO SLOW DOWN, BUT CAR CONTINUED TO SURGE AND ACCELERATE, AND BRAKES WOULD NOT WORK. I WAS FINALLY ABLE TO SLOW CAR ENOUGH TO SHIFT IT INTO PARK AND STOP CAR. CAR WAS TOWED TO ALHAMBRA BUICK TO BE CHECKED OUT WITH FULL EXPLANATION OF WHAT HAPPENED, HOWEVER, THEY WERE INSISTENT TO HAVE CAR TOWED ONTO AUTO BODY SHOP FOR REPAIRS, RATHER THAN FIND SOURCE OF PROBLEM. AFTER MANY DISCUSSIONS WITH DEALERSHIP, BUICK DIVISION OF GM AND THEIR PRODUCTS ALLEGATIONS RESOLUTION OFFICE IN DETROIT, I RECEIVED A PHONE CALL FROM BRIAN BIRKEY THIS MORNING (8/16/99 A.M.) OF THIS SAME OFFICE, STATING THAT BUICK'S ENGINEERS COULD FIND NOTHING WRONG WITH THE CAR AND HIS FINDINGS WERE BEING GIVEN TO GM. AT THIS POINT, THEY WOULD EXPECT ME TO HAVE MY INSURANCE PAY FOR MY AUTO BODY DAMAGE AND REMEDY THE DRIVER WHICH MY CAR HIT. I DO NOT WANT THIS CAR RETURNED TO ME, GIVEN MY EXPERIENCE AND THEIR FINDING THAT THE CAR CHECKED OUT OKAY WITHOUT ANY IDENTIFICATION OR ACKNOWLEDGEMENT OF A MECHANICAL PROBLEM. I HAVE NO CONFIDENCE IN THIS CAR OR THEIR FAILURE TO FIND THE CAUSE OF THE PROBLEMS; FURTHER, I DID NOT PAY $30,000 FOR A NEW BUICK TO BECOME THEIR NEXT CRASH TEST DUMMIE. I STRONGLY FEEL THAT THEY SHOULD REPLACE MY BUICK WITH ANOTHER NEW CAR OR REFUND MY MONEY. IF THEY FEEL SUCH CONFIDENCE IN THEIR INSPECTION, THEN THEY CAN SELL THE CAR AS A USED CAR ON THEIR LOT.