1998 Buick Lesabre

WHEN ACCELERATING, THE VEHICLE STALLED. THE DRIVER STATED THAT THE VEHICLE HAS A DESIGN FLAW IN THE ENGINE MANIFOLD UPPER INTAKE VALVE. *JB (MANIFOLD AND GASKETS MALFUNCTIONED) THE OIL PAN AND VALVE COVE WAS REPLACED. THERE WAS ALSO A FUEL INJECTOR PROBLEM. THE DEALER FOUND THE #4 CYLINDER MISFIRING WITH NO FUEL DROP. *SC

PLASTIC INTAKE MANIFOLD WARPED ALLOWING COOLANT TO LEAK THROUGH ENGINE BLOCK AND HYDROLOCKED ENGINE. CALL TO LOCAL BUICK DEALER COMFIRMS THIS IS NOT ISOLATED DEFECT. THE ENGINE SHUT DOWN AS I WAS ENTERING THE HIGHWAY. MANUFACTURER REFUSED TO ADMIT RESPONSIBILITY FOR DEFECTIVE PART. MY COST $879.98. POSSIBLE FUTURE ENGINE DAMAGE.*AK

GENTLEMEN: I HAVE A 1998 BUICK LESABRE WITH 31,258 MILES ON IT. LAST WEEKEND, I TURNED THE KEY AND HEARD A LOUD BANG. THE STARTER MOTOR CASE HAD CRACKED. MY INDEPENDENT GARAGE PUT IN A NEW STARTER TO THE TUNE OF $526.00. WHEN THEY TRIED TO START THE CAR, THE SAME THING HAPPEN TO THE NEW STARTER. THE GARAGE THEN DISCOVERED THAT THE 3.8L V6 ENGINE WAS FROZEN DUE TO A LEAK IN THE INTAKE MANIFOLD WHICH ALLOWED COOLANT TO ENTER THE CYLINDERS. THEY SAID THE LEAK WAS CAUSED BY THE GM "5 YEAR" COOLANT ROTTING THE MANIFOLD AWAY. THEY ESTIMATED THE REPAIR AT $2,000.00, INCLUDING THE STARTER. I CALLED BUICK CUSTOMER SERVICE; THEY ARE VAGUE ABOUT ANY PROBLEM OR LIABILITY. THEY DID ASK THAT I TAKE THE CAR TO A BUICK DEALER FOR DIAGNOSIS. I TOOK IT TO FIELDS BUICK. THE DEALER CONFIRMED THE PROBLEM AND THE CAUSE. THEY WANT $2,300.00 TO FIX IT, EXCLUDING THE STARTER. GM REFUSES TO DO ANYTHING. I HAVE DISCOVERED A GM TECHNICAL SERVICE BULLETIN (01-06-01-007A) INDICATING THAT GM HAS KNOWN ABOUT THIS PROBLEM SINCE AT LEAST JULY, 2001. THE PROBLEM AFFECTS SEVERAL MAKES AND MODELS. A CATASTROPHIC ENGINE FAILURE AT 31,000 MILES IS ABSURD.

STEERING RELATED PROBLEMS INVOLVING MAJOR PART REPLACEMENT. I ALREADY CONTACTED AN NHTSA REP ABOUT A DIFFERENT ISSUE, THE UBIQUITOUS UPPER INTAKE MANIFOLD PROBLEM WHICH WE HAVE SPENT THOUSANDS ON. AND I DISCUSSED PROBLEMS WITH STALLING TOO. AFTER THAT, I SEARCHED THE INTERNET; I SEE THAT THE MANIFOLD PROBLEM IS MORE PREVALENT THAN I SUSPECTED. I ALSO STUMBLED ONTO DISCUSSIONS OF STALLING, STEERING, AND ENGINE FIRE PROBLEMS. WHEN I CALLED GM 2 YEARS AGO ABOUT THE UPPER INTAKE MANIFOLD, THEY DENIED THE PROBLEM EXISTED EVEN THOUGH MY DEALER AND OTHER SHOPS TOLD ME EVERYBODY KNEW ABOUT IT. I CALLED GM AGAIN A FEW WEEKS AGO AFTER HAVING MORE GASKET PROBLEMS AND ALTHOUGH THEY FINALLY ADMITTED TO THE MANIFOLD AND GASKET PROBLEMS, THEY COULD NOT HELP ME WITH MY EXPENSES, THEY WERE UNABLE TO LOCATE MY PREVIOUS COMPLAINT, AND THE REP WAS OBSESSED WITH HAVING ME SAY THAT I WAS SATISFIED WITH MY CALL TO HIM. I TRIED TELLING HIM THAT I WAS UNSATISFIED WITH GM BUT SATISFIED WITH HIM AS A PERSON, BUT HE KEPT TALKING TO ME UNTIL I AGREED THAT I WAS MOSTLY SATISFIED WITH MY CALL. I WONDER IF MANUFACTURERS HAVE DIFFERENT OBLIGATIONS IN RECORDING AND REPORTING THEIR COMPLAINTS TO AUTHORITIES DEPENDING ON WHETHER CUSTOMERS ARE SATISFIED OR NOT. *CB

THE VEHICLE STALLED WHILE DRIVING AT 30-MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL GARAGE AND THEY FOUND THAT THE INTAKE MANIFOLD WAS CRACKED AND CAUSED COOLANT TO LEAK INSIDE THE ENGINE. *PH WHEN THE VEHICLE STOPPED, THE CONSUMER WAS UNABLE TO RESTART IT, THE ENGINE WAS HYDROSTATIC LOCKED DUE TO THE COOLANT LEAKS. *SC *JB