2017 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO ISSUES WITH TRANSMISSION. *LD THE CONSUMER STATED WHEN ACCELERATING FROM A STOP, THE VEHICLE INTERMITTENTLY SEEMED TO STICK OR DOWNSHIFT INTO LOW GEAR. THE VEHICLE WAS RESTARTED AND APPEARED TO BE NORMAL. THE DEALER COULD NOT DUPLICATE THE FAILURE. *JS
2017 Buick Lacrosse
Owner reports · Recalls · Investigations
Fewer warning signs than most model years
Owner complaints for the 2017 Buick Lacrosse are lower than the model-year median of 129.
About this comparison →How this year compares
Owner complaints by model year
Compare all Lacrosse years →Counts vary with age, sales and reporting. They are not failure rates.
What owners reported most
All reported categories
Tap a category to read its complaints. One report may name several components.
When problems were reported
Mileage at the reported incident
20 reports with mileage · 14 unknown
NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.
What to inspect
Issues worth paying extra attention to based on owner reports.
- Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Power Train. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
- Engine. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
34 reportsBACKUP CAMERA LIGHT IS SO BRIGHT AT NIGHT THAT IT BLINDS THE DRIVER AND YOU CAN'T DIM IT.
I PURCHASED MY VEHICLE IN JUNE OF 2018. THE CAR DROVE BEAUTIFULLY FOR ABOUT 14000 MILES. THEN I STARTED NOTICING HARSH SHIFTS AT LOWER SPEEDS, SHIFTED FINE ON THE HIGHWAY. THIS CONTINUED ON AND I JUST THOUGHT IT WAS NORMAL WEAR. THEN ABOUT 2 MONTHS AFTER THE HARSH SHIFTING STARTED I WAS GETTING ON THE HIGHWAY AND ACCELERATING UP…
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I PURCHASED MY VEHICLE IN JUNE OF 2018. THE CAR DROVE BEAUTIFULLY FOR ABOUT 14000 MILES. THEN I STARTED NOTICING HARSH SHIFTS AT LOWER SPEEDS, SHIFTED FINE ON THE HIGHWAY. THIS CONTINUED ON AND I JUST THOUGHT IT WAS NORMAL WEAR. THEN ABOUT 2 MONTHS AFTER THE HARSH SHIFTING STARTED I WAS GETTING ON THE HIGHWAY AND ACCELERATING UP TO SPEED. I THEN LET OFF MY GAS PEDAL AND THE CAR STUCK IN GEAR. I TRIED SLOWING DOWN AND SPEEDING UP AND THE CAR WOULD NOT SHIFT. I HAD TO PULL OVER SHUT THE CAR OFF AND TURN IT BACK ON DURING RUSH HOUR. THIS HAPPENED AGAIN ABOUT A MONTH LATER, SO I CALLED TO MAKE AN APPOINTMENT AT THE DEALER. TOOK MY CAR IN AND THE SERVICE TECH ASKED ME TO RIDE WITH AND SHOW HIM WHAT IT IS DOING. SO I DROVE THE TECH AROUND ABOUT A HALF HOUR. ON THE WAY BACK IN TRAFFIC AT ABOUT 35 MPH THE CAR STUCK IN GEAR AGAIN WITH THE TECH IN THE CAR. THEY HAD THE CAR A WEEK AND CUD NOT REPLICATE THE ISSUE AGAIN. THEY TALKED ABOUT REPROGRAMMING MY ANS BUT SINCE NO REPORTED PROBLEMS THEY COULD NOT DO IT. I HAVE HAD THE CAR BACK A MONTH AND IT HAS HAPPENED TWICE AGAIN. SO I WILL YET AGAIN MAKE ANOTHER APPOINTMENT. THIS IS VERY UNSAFE WHEN THE TRANSMISSION WILL NOT SHIFT TO HAVE TO TRY AND PULL OFF ON BUSY HIGHWAYS WHERE THERE ARE NOT ALWAYS SAFE PLACES TO DO SO.
LOUD CLUNK NOISE DURING ANY GEAR CHANGE. CAR DOES NOT HAVE TO BE MOVING. I EXPERIMENTED THIS PROBLEM WHILE SHIFTING FROM PARK TO DRIVE, DRIVE TO REVERSE, REVERSE TO PARK. THIS PROBLEM ALSO EXISTS SHIFTING UP AND DOWN GEARS. TOOK IT TO THE DEALER TO GET SERVICED. THEY FLUSHED THE TRANSMISSION, REPROGRAMMED THE TRANSMISSION CONTRO…
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LOUD CLUNK NOISE DURING ANY GEAR CHANGE. CAR DOES NOT HAVE TO BE MOVING. I EXPERIMENTED THIS PROBLEM WHILE SHIFTING FROM PARK TO DRIVE, DRIVE TO REVERSE, REVERSE TO PARK. THIS PROBLEM ALSO EXISTS SHIFTING UP AND DOWN GEARS. TOOK IT TO THE DEALER TO GET SERVICED. THEY FLUSHED THE TRANSMISSION, REPROGRAMMED THE TRANSMISSION CONTROL TO NO AVAIL. THE PROBLEM OCCURS WHEN THE ENGINE IS COLD AND HOT
TL* THE CONTACT OWNS A 2017 BUICK LACROSSE. THE CONTACT STATED THAT THE GEAR SHIFT LEVER WOULD MISSHIFT AND SWITCH INTO OTHER GEARS THAT WERE NOT SELECTED. SECONDLY, THE TRANSMISSION WOULD NOT GO INTO PARK OR REVERSE PROPERLY. TO REVERSE, THE CONTACT HAD TO MOVE THE LEVER BACK AND FORTH. TO PARK, THE CONTACT HAD TO SELECT PARK, …
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TL* THE CONTACT OWNS A 2017 BUICK LACROSSE. THE CONTACT STATED THAT THE GEAR SHIFT LEVER WOULD MISSHIFT AND SWITCH INTO OTHER GEARS THAT WERE NOT SELECTED. SECONDLY, THE TRANSMISSION WOULD NOT GO INTO PARK OR REVERSE PROPERLY. TO REVERSE, THE CONTACT HAD TO MOVE THE LEVER BACK AND FORTH. TO PARK, THE CONTACT HAD TO SELECT PARK, SHIFT INTO ANOTHER GEAR, AND THEN SHIFT BACK INTO PARK. THE VEHICLE WAS TAKEN TO WEBSTER CITY AUTO (129 2ND ST, WEBSTER CITY, IA 50595, (515) 832-6638) WHERE IT WAS DIAGNOSED THAT A NEW SHIFT ASSEMBLY NEEDED TO BE INSTALLED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED SOON AFTER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 20,200. THE VIN WAS INVALID.*BF
AT A FULL STOP, THE ENGINE AUTO STOP SHUTS THE ENTIRE VEHICLE DOWN. VEHICLE MUST BE RE-STARTED AND ALL FEATURES LIKE RADIO, CLOCK ETC. RETURN TO THE FACTORY SETTINGS AS IF THE BATTERY HAD BEEN DISCONNECTED. ONCE THIS HAPPENS, I'VE NOTICE THE ENGINE AUTO STOP DOES NOT WORK FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE IS A 2017 …
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AT A FULL STOP, THE ENGINE AUTO STOP SHUTS THE ENTIRE VEHICLE DOWN. VEHICLE MUST BE RE-STARTED AND ALL FEATURES LIKE RADIO, CLOCK ETC. RETURN TO THE FACTORY SETTINGS AS IF THE BATTERY HAD BEEN DISCONNECTED. ONCE THIS HAPPENS, I'VE NOTICE THE ENGINE AUTO STOP DOES NOT WORK FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE IS A 2017 MODEL WITH ONLY 17,000 MILES. AT 9,000 MILES THE WATER PUMP HAD TO BE REPLACED.
I HAVE AN ISSUE WITH THE CRUISE CONTROL ON MY 2017 BUICK LACROSSE, A VEHICLE WITH 17,004 MILES. WHILE TRAVELING ON THE INTERSTATE WITH THE CRUISE SET TO 70 MPH THE SYSTEM RESET ITSELF TO 105 MPH AND THE ENGINE REVVED 3000 RPM ACCELERATING OUT OF CONTROL. THIS WAS THE SECOND TIME IT HAPPENED, THE OTHER TIME IT RESET TO 95 MPH. ST…
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I HAVE AN ISSUE WITH THE CRUISE CONTROL ON MY 2017 BUICK LACROSSE, A VEHICLE WITH 17,004 MILES. WHILE TRAVELING ON THE INTERSTATE WITH THE CRUISE SET TO 70 MPH THE SYSTEM RESET ITSELF TO 105 MPH AND THE ENGINE REVVED 3000 RPM ACCELERATING OUT OF CONTROL. THIS WAS THE SECOND TIME IT HAPPENED, THE OTHER TIME IT RESET TO 95 MPH. STEPPING ON THE BRAKE PEDAL BROUGHT THE SPEED BACK UNDER CONTROL IN BOTH INSTANCES. I TOOK THE CAR TO MARKLEY MOTORS IN FORT COLLINS COLORADO WHERE THEY COULD NOT REPLICATE THE PROBLEM IN THEIR 4 MILE TEST DRIVE. THEY INSINUATED THAT I MISUSED THE RESUME FUNCTION BUT IN NEITHER SITUATION DID I TOUCH THE CONTROLS. THEY INDICATED THAT THERE ARE NO SERVICE BULLETINS FOR THIS PROBLEM.
2017 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DEFECTIVE ENGINE CONTROL STOP/START SYSTEM. *LD *TR
I HAVE NO IDEA WHETHER THIS CONCERNS THE TAKATA INFLATORS OR NOT. WHILE ACCELERATING FROM A NORMAL TRAFFIC SPEED (APPROXIMATELY 20 TO 40MPH) , IT SEEMS LIKE THE TRANSMISSION SHIFTS UP AND DOWN RAPIDLY SEVERAL TIMES BETWEEN LOWER GEARS. IF THE ACCELERATION IS TERMINATED BY BY LIFTING YOUR FOOT FROM THE ACCELERATOR, THE SHIFTING…
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I HAVE NO IDEA WHETHER THIS CONCERNS THE TAKATA INFLATORS OR NOT. WHILE ACCELERATING FROM A NORMAL TRAFFIC SPEED (APPROXIMATELY 20 TO 40MPH) , IT SEEMS LIKE THE TRANSMISSION SHIFTS UP AND DOWN RAPIDLY SEVERAL TIMES BETWEEN LOWER GEARS. IF THE ACCELERATION IS TERMINATED BY BY LIFTING YOUR FOOT FROM THE ACCELERATOR, THE SHIFTING GOES AWAY. AFTER THAT, A SOFT PRESSURE ON THE ACCELERATOR WILL ALLOW THE VEHICLE TO ACCELERATE WITHOUT FURTHER UNWANTED SHIFTING. THIS IS A REOCCURRING PROBLEM.
ALL 4 WINDOWS IN THE VEHICLE GO DOWN WHEN THE DRIVER AND KEY FOB ARE NO WHERE NEAR THE CAR. ONLY 1 TIME HAS THIS HAPPENED WHILE THE DRIVER AND KEY FOB HAVE BEEN IN THE CAR AND THE DRIVER WAS NOT TOUCHING THE FOB. IN THIS CASE THE DRIVER PUT UP THE WINDOWS, OPENED THE DOOR, DURING WHICH THE WINDOWS WENT BACK DOWN. ALL OTHER INSTA…
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ALL 4 WINDOWS IN THE VEHICLE GO DOWN WHEN THE DRIVER AND KEY FOB ARE NO WHERE NEAR THE CAR. ONLY 1 TIME HAS THIS HAPPENED WHILE THE DRIVER AND KEY FOB HAVE BEEN IN THE CAR AND THE DRIVER WAS NOT TOUCHING THE FOB. IN THIS CASE THE DRIVER PUT UP THE WINDOWS, OPENED THE DOOR, DURING WHICH THE WINDOWS WENT BACK DOWN. ALL OTHER INSTANCES THE WINDOWS WENT DOWN IN VARIOUS LOCATIONS WITH NO COMMONALITY (MY PARENT'S HOUSE WHILE WE WENT SHOPPING, THE GYM, WALMART.) THIS HAS OCCURRED I BELIEVE 6 TIMES OVER 3 MONTHS. THE VEHICLE WAS PURCHASED APRIL 2017 AND HAS UNDER 11,000 MILES. TWICE THIS HAS OCCURRED AND DURING OR IMMEDIATELY FOLLOWING A RAINSTORM. ONCE CAUSING EXTREMELY SOAKED SEATS AND I DON'T KNOW HOW THE INSIDE ELECTRONICS, SUCH AS RADIO AND GPS WERE NOT RUINED. THE FIRST TIME MY CAR WAS LOADED WITH OVER $500 IN TOYS AND THANKFULLY NONE STOLEN.
Official recalls
217V267000 · Suspension:rear
Apr 21, 2017
General Motors LLC (C) is recalling certain 2017 Buick LaCrosse vehicles. The rear suspension toe-links may have been incorrectly installed, and, as a result, they may loosen and disconnect from the rear suspension system.
Consequence & remedy
Consequence: If a rear-suspension toe-link disconnects, it may cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the left and right rear suspension toe-link assemblies, correcting their installation as necessary, free of charge. The recall began May 25, 2017. Owners may contact Buick's customer service at 1-800-521-7300. GM's number for this recall is 17168.
17V116000 · Steering:electric Power Assist System
Feb 23, 2017
General Motors LLC (GM) is recalling certain 2017 Buick LaCrosse vehicles. The electrical connectors for the Electronic Power Steering (EPS) system may not be properly sealed. As a result, water may enter and corrode the connectors possibly resulting in a loss of power steering.
Consequence & remedy
Consequence: A loss of power steering may result in increased manual steering effort, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect correct the seal seating and secure the EPS connector seals, free of charge. The recall began on March 14, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17085.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
0No exact-year investigations in this snapshot.
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