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2017 Buick Lacrosse

Owner reports · Recalls · Investigations

Fewer warning signs than most model years

Owner complaints for the 2017 Buick Lacrosse are lower than the model-year median of 129.

About this comparison →

How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

20 reports with mileage · 14 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 11 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 8 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 5 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

0 crash reports0 fire reports0 injury reports

Electrical System complaints

11 reports
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Mileage unknown · Jul 16, 2024
Electrical System

The amplifier stopped working and all the sound comes through the amp including but not limited to seatbelt, door ajar, rear seat reminder, blinkers, back up sounds, and any and all sounds that the car my make for any safety features, onstar features, radio, Bluetooth, the list goes on.

NHTSA ODI #11602816

Mileage unknown · Feb 12, 2024
Electrical System

Intermittent failure to start All electrical components failed to operate after total shutdown while at a stopped traffic light. After being towed to dealer it did start on its own.

NHTSA ODI #11571534

Mileage unknown · Feb 11, 2024
Electrical SystemVehicle Speed Control

Vehicle loses power every gmc vehicle I have owned (3) seen to have this issue throttle pedal position sensor while driving on the interstate vehicle speed drops to reduce engine power which is very scary and dangerous

NHTSA ODI #11571349

Mileage unknown · Jun 28, 2022
Electrical SystemPower Train

Car has 4 trips on rollback and one driving in for transmission problems 3 trips was when coming to a stop the car will will slide to stop almost making us hit dash of car each time there would be a warning about a minute before service transmission . One of the Trip for transmission service light I did drive it in. The car went…

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Car has 4 trips on rollback and one driving in for transmission problems 3 trips was when coming to a stop the car will will slide to stop almost making us hit dash of car each time there would be a warning about a minute before service transmission . One of the Trip for transmission service light I did drive it in. The car went in yesterday for transmission service again. My thinking of this is what would happen if I were driving 70 MPH and the car locked up what would happen to me and the people around me.

NHTSA ODI #11471301

45,000 miles · Aug 24, 2021
Electrical SystemFuel System, Gasoline

The contact owns a 2017 Buick LaCrosse. The contact stated that while at a stoplight the fuel-saving feature activated and the engine shut-off. After removing his foot from the brake pedal the STOP/START feature failed to activate. The contact used the Push to Start button and restarted the vehicle. The vehicle was taken to the …

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The contact owns a 2017 Buick LaCrosse. The contact stated that while at a stoplight the fuel-saving feature activated and the engine shut-off. After removing his foot from the brake pedal the STOP/START feature failed to activate. The contact used the Push to Start button and restarted the vehicle. The vehicle was taken to the local dealer who was unable to duplicate the failure. The failure persisted. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.

NHTSA ODI #11430318

Mileage unknown · Apr 24, 2020
Electrical System

GEARS OF TRANSMISSION ABRUPT AND HARD CONSTANTLY FLASHING SOME KIND OF SERVICE TRANSMISSION JERKS ON AUTO STOP BEEN HAVING PROBLEMS SINCE I GOT IT STARTING AT ABOUT 10000 MILES NOW HAS 48000 MILES

NHTSA ODI #11322162

1,345 miles · Feb 7, 2020
Electrical System

TL* THE CONTACT OWNS A 2017 BUICK LACROSSE. THE CONTACT STATED WHILE DRIVING ABOUT 35 MPH, WITHOUT WARNING THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO FLOW COMPANIES OF FAYETTEVILLE (1945 SKIBO RD. FAYETTEVILLE, NC 28314) BUT WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,345.

NHTSA ODI #11307684

17,426 miles · Apr 28, 2019
Electrical System

AT A FULL STOP, THE ENGINE AUTO STOP SHUTS THE ENTIRE VEHICLE DOWN. VEHICLE MUST BE RE-STARTED AND ALL FEATURES LIKE RADIO, CLOCK ETC. RETURN TO THE FACTORY SETTINGS AS IF THE BATTERY HAD BEEN DISCONNECTED. ONCE THIS HAPPENS, I'VE NOTICE THE ENGINE AUTO STOP DOES NOT WORK FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE IS A 2017 …

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AT A FULL STOP, THE ENGINE AUTO STOP SHUTS THE ENTIRE VEHICLE DOWN. VEHICLE MUST BE RE-STARTED AND ALL FEATURES LIKE RADIO, CLOCK ETC. RETURN TO THE FACTORY SETTINGS AS IF THE BATTERY HAD BEEN DISCONNECTED. ONCE THIS HAPPENS, I'VE NOTICE THE ENGINE AUTO STOP DOES NOT WORK FOR AN EXTENDED PERIOD OF TIME. THE VEHICLE IS A 2017 MODEL WITH ONLY 17,000 MILES. AT 9,000 MILES THE WATER PUMP HAD TO BE REPLACED.

NHTSA ODI #11204194

Mileage unknown · Feb 25, 2019
Electrical SystemEngine

2017 BUICK LACROSSE. CONSUMER WRITES IN REGARDS TO DEFECTIVE ENGINE CONTROL STOP/START SYSTEM. *LD *TR

NHTSA ODI #11175531

10,000 miles · Aug 27, 2018
Electrical System

ALL 4 WINDOWS IN THE VEHICLE GO DOWN WHEN THE DRIVER AND KEY FOB ARE NO WHERE NEAR THE CAR. ONLY 1 TIME HAS THIS HAPPENED WHILE THE DRIVER AND KEY FOB HAVE BEEN IN THE CAR AND THE DRIVER WAS NOT TOUCHING THE FOB. IN THIS CASE THE DRIVER PUT UP THE WINDOWS, OPENED THE DOOR, DURING WHICH THE WINDOWS WENT BACK DOWN. ALL OTHER INSTA…

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ALL 4 WINDOWS IN THE VEHICLE GO DOWN WHEN THE DRIVER AND KEY FOB ARE NO WHERE NEAR THE CAR. ONLY 1 TIME HAS THIS HAPPENED WHILE THE DRIVER AND KEY FOB HAVE BEEN IN THE CAR AND THE DRIVER WAS NOT TOUCHING THE FOB. IN THIS CASE THE DRIVER PUT UP THE WINDOWS, OPENED THE DOOR, DURING WHICH THE WINDOWS WENT BACK DOWN. ALL OTHER INSTANCES THE WINDOWS WENT DOWN IN VARIOUS LOCATIONS WITH NO COMMONALITY (MY PARENT'S HOUSE WHILE WE WENT SHOPPING, THE GYM, WALMART.) THIS HAS OCCURRED I BELIEVE 6 TIMES OVER 3 MONTHS. THE VEHICLE WAS PURCHASED APRIL 2017 AND HAS UNDER 11,000 MILES. TWICE THIS HAS OCCURRED AND DURING OR IMMEDIATELY FOLLOWING A RAINSTORM. ONCE CAUSING EXTREMELY SOAKED SEATS AND I DON'T KNOW HOW THE INSIDE ELECTRONICS, SUCH AS RADIO AND GPS WERE NOT RUINED. THE FIRST TIME MY CAR WAS LOADED WITH OVER $500 IN TOYS AND THANKFULLY NONE STOLEN.

NHTSA ODI #11122724

Official recalls

2

17V267000 · Suspension:rear

Apr 21, 2017

General Motors LLC (C) is recalling certain 2017 Buick LaCrosse vehicles. The rear suspension toe-links may have been incorrectly installed, and, as a result, they may loosen and disconnect from the rear suspension system.

Consequence & remedy

Consequence: If a rear-suspension toe-link disconnects, it may cause a loss of vehicle control, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect the left and right rear suspension toe-link assemblies, correcting their installation as necessary, free of charge. The recall began May 25, 2017. Owners may contact Buick's customer service at 1-800-521-7300. GM's number for this recall is 17168.

17V116000 · Steering:electric Power Assist System

Feb 23, 2017

General Motors LLC (GM) is recalling certain 2017 Buick LaCrosse vehicles. The electrical connectors for the Electronic Power Steering (EPS) system may not be properly sealed. As a result, water may enter and corrode the connectors possibly resulting in a loss of power steering.

Consequence & remedy

Consequence: A loss of power steering may result in increased manual steering effort, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will inspect correct the seal seating and secure the EPS connector seals, free of charge. The recall began on March 14, 2017. Owners may contact Buick customer service at 1-800-521-7300. GM's number for this recall is 17085.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.