2010 Buick Lacrosse

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE DRIVING AT ANY SPEED, THE VEHICLE STALLED WHEN THE ACCELERATOR PEDAL WAS APPLIED AND IN THE PROCESS OF ACCELERATION. THE ISSUE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A MECHANIC, BUT WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.

TIMING CHAIN FAILURE @ 78263 MILES. VEHICLE DISPLAYED ENGINE TROUBLE LIGHT AND WAS STILL DRIVABLE. WAS TOLD IT WOULD HAVE STOPPED WITHOUT REPAIRS. CONTACTED LOCAL DEALER AND BUICK CUSTOMER SERVICE AND BOTH ENTITIES DENIED ASSISTANCE WITH TIMING CHAIN REPLACEMENT DUE TO VEHICLE OUT OF WARRANTY. I REFERENCED TSB 11340A WHERE GM EXTENDED WARRANTY COVERAGE TO OTHER MODELS WITH TIMING CHAIN ISSUES, BUT NOT THE 2010 LACROSSE, IN MY COMMUNICATIONS WITH THEM. I APPEALED TO GM PRESIDENT AND THE STATE CONSUMER AFFAIRS DIVISION WHERE I LIVE. GM HAS CLOSED THE FILE ON MY CASE THOUGH I ASKED FOR CONFIRMATION THAT THE SUPPLIER OF THE ENGINE IN THE 2010 LACROSSE WAS NOT THE SAME AS IN THE ENGINES OF THE VEHICLES REFERENCED IN THE TSN 11340A.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE DEALER DIAGNOSED THAT THE CATALYTIC CONVERTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT STATED THAT THE CATALYTIC CONVERTER WAS REPLACED THREE TIMES. THE FAILURE WAS INTERMITTENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,533.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE GEAR SHIFTER STICK WAS IN THE REVERSE POSITION AND THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE FAILED TO MOVE. A MAINTENANCE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED, BUT THE CAUSE OF THE FAILURE WAS NOT KNOWN. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.

ON FRIDAY, JULY 1, 2016 I WAS TRAVELING DOWN A 2 LANE ROAD WITH MY CRUISE CONTROL SET WHEN MY CAR SUFFERED A LOSS OF POWER. THE ENGINE STILL WAS RUNNING, BUT APPARENTLY MY TRANSMISSION LOST THE ABILITY TO POWER THE CAR. I WAS ABLE TO PARK ON THE SHOULDER OF THE ROAD, AND EVENTUALLY, TOWED TO MY MECHANICS SHOP. YESTERDAY I WAS TOLD THE PROBLEM WAS A FAULTY TRANSMISSION CONTROL AND IT WILL COST ME $1060 TO REPAIR. I WAS ALSO TOLD THAT THIS IS A COMMON ENOUGH PROBLEM THAT BUICK DEALERS KEEP THE PART IN STOCK.. IF IT IS THAT COMMON OF A PROBLEM, AND CARS ARE LOSING POWER ON THE ROAD, THAT IS A SAFETY ISSUE AND SHOULD BE SUBJECT TO RECALL, INSTEAD OF TAKING HARD EARNED MONEY OUT OF OWNERS POCKETS TO FIX! I MIGHT ADD THAT THIS CAR HAS LESS THAN 68,000 MILES ON IT!

GM 3.6 L VVT TIMING CHAIN ISSUE I WAS DRIVING OUR '10 BUICK LACROSSE (WITH 65,340 MI) ONE EVENING AND THE CAR'S FRONT END BEGAN TO SHAKE AND THE ENGINE STARTED TO POWER DOWN, AND DID SO FOR ABOUT 5-10 SECONDS. IT THEN RAN NORMAL FOR ABOUT 75 YARDS AND THE DISPLAY SHOWED LOW ENGINE POWER MESSAGE WITH THE EXCLAMATION POINT. I PULLED OFF ON A SIDE STREET AND SHUT THE VEHICLE OFF. I TRIED TO RESTART IT, BUT IT WOULD NOT FIRE. I HAD IT TOWED TO A LOCAL DEALERSHIP AND WAS TOLD THE NEXT DAY THAT I NEEDED A NEW MOTOR THAT WOULD RUN $6800. I HAD THE VEHICLE TOWED BACK HOME AND WHILE CALLING AROUND TO DIFFERENT DEALERSHIPS FOR ENGINE QUOTES, I FOUND A DEALERSHIP THAT ASKED ME IF THEY COULD TAKE A LOOK AT IT. I TOLD THEM WHAT HAPPENED AND THY RIGHT AWAY SAID IT DID NOT SOUND LIKE MY ENGINE NEEDED TO BE REPLACED. THEY TOWED THE VEHICLE TO THEIR DEALERSHIP AND DISCOVERED THE TIMING CHAIN NEEDED TO BE REPLACED AND THAT WHEN IT BROKE, IT DAMAGED THE REAR VALVES AND ONE OF THE HEADS. THE TOTAL COST WAS ABOUT $3250. I CALLED GM CUSTOMER CARE AND THEY WILL NOT OFFER ANY HELP ON THE REPAIRS.

DRIVER SEAT MOVES OUT OF POSITION BY ITSELF,I JUST HAD THE STABILI TRAK LIGHT COME ON WHICH IN TURN SHUT OFF MY ABS I HAD REPLACED THE BAD BEARING TODAY BUT WAS TOLD THE OTHER 3 WILL NEED IT ALSO AS THIS BEARING IS A DEFECTIVE PRODUCE AND SHOULD HAVE BEEN RECALLED AS THEY FALL APART SHUTTING OFF YOU ABS SYSTEM.THIS IS NOT A CHEAP VEHICLE TO PURCHASE I ALSO HAD TO REPLACE MY ALL WHEEL DRIVE PUMP WHICH WAS VERY COSTLY I BELIEVE GM SHOULD RECALL THE WHEEL BEARINGS ON THESE VECHILES BEFORE SOMEONE GET HURT! I LIKE GM BUT YOU HAVE DROPPED THE BALL ON THIS ONE!!

OVER THE PAST SEVERAL MONTHS, WHILE DRIVING, THE SERVICE STABILITRAK WARNING LIGHT COMES ON; THE ABS & PARK ASSIST LIGHTS FLASH ON AND OFF; MY RPM, SPEEDOMETER, & TEMPERATURE GAUGES GO HAYWIRE; AND THE ENGINE LOSES POWER CAUSING THE CAR TO JERK. I NEVER KNOW WHEN THIS WILL HAPPEN. ON 3/18/16, I WAS PUT IN A DANGEROUS SITUATION WHEN THIS HAPPENED WHILE DRIVING ACROSS THE STATE OF FLORIDA ON A 2 LANE HIGHWAY THAT HAD NO SAFE PLACE TO PULL OFF THE ROAD. THE CHECK ENGINE LIGHT ALSO CAME ON AND STAYED ON THRU THE REST OF MY DRIVE. TWO DAYS LATER, THE DRIVE HOME WAS INCIDENT FREE & THE CHECK ENGINE LIGHT WAS GONE. ON 3/22/16 I TOOK THE CAR TO A GM DEALER; SHOWED THE SERVICE TECH A VIDEO OF THE EVENTS HAPPENING AS I WAS DRIVING AND A LETTER I GOT FROM GM REGARDING A POSSIBLE THROTTLE SENSOR PROBLEM THAT CAUSES REDUCED POWER AND MALFUNCTION INDICATOR LAMPS TO APPEAR. THE GM DEALER TECH SAID MY CARS PROBLEMS HAD NOTHING TO DO WITH GM'S LETTER AND HE WAS 90% SURE MY FUEL INJECTOR NEEDED REPLACING. I TOOK THE CAR TO MY PERSONAL AUTO MECHANIC FOR 10+ YRS, WHO WORKS FOR A VERY REPUTABLE COMPANY, FOR A SECOND OPINION. SINCE THE CODES HAD BEEN CLEARED BY THE DEALERSHIP SERVICE DEPT AND THE CAR CHECKED OUT OK MY MECHANIC SAID TO DRIVE IT AND BRING IT BACK IF THE PROBLEMS OCCURRED AGAIN. IT RECENTLY STARTED HAPPENING AGAIN & MY CHECK ENGINE LIGHT CAME ON SO I TOOK THE CAR TO MY MECHANIC WHO FOUND MULTIPLE CODES FOR ECM & TCM LOST COMMUNICATION PCM MALFUNCTION & OTHER COMMUNICATION ISSUES. HE DROVE THE CAR AND EXPERIENCED WHAT I WAS EXPLAINING WAS HAPPENING. MY MECHANIC COULDN'T PINPOINT THE PROBLEM BUT SAID THERE WAS NO PROBLEM WITH THE FUEL INJECTION SYSTEM; THAT IT'S ELECTRICAL. HE SUGGESTED WE TAKE THE CAR TO ANOTHER BUICK DEALER TO HAVE IT CHECKED OUT. THIS IS A VERY DANGEROUS SITUATION & I DON'T FEEL SAFE DRIVING THE CAR SINCE I NEVER KNOW WHEN THE PROBLEMS WILL START HAPPENING.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT A STRONG FUEL ODOR WAS PRESENT WHEN THE FUEL TANK WAS HALF FULL. THE FAILURE WAS PERSISTENT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE FUEL TANK FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. THE CONTACT STATED THAT THE INNER CONNECTORS HAD BEEN PREMATURELY BURNING AND CREATED A SHORT WITH THE LIGHTING FIXTURE. AS A RESULT, THE DRIVER SIDE HEAD LAMP ASSEMBLY FAILED TO WORK. THE DEALER REPAIRED THE CONNECTOR IN AUGUST OF 2014, BUT THE FAILURE RECURRED. THE DEALER STATED THAT THE CONTACT WOULD NEED TO SCHEDULE A REPAIR AND THAT THERE WAS NO MANUFACTURER RECALL TO COVER THE REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO IMMEDIATE SOLUTION. THE FAILURE MILEAGE WAS NOT AVAILABLE.