← New search

2010 Buick Lacrosse

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2010 Buick Lacrosse do not stand out strongly from the model-year median of 129.

About this comparison →

When problems were reported

Mileage at the reported incident

143 reports with mileage · 46 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Electrical System. Review the 46 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Engine. Review the 44 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electronic Stability Control (esc). Review the 23 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

6 crash reports9 fire reports5 injury reports

What owners actually said

189 reports
112,000 miles · Jan 23, 2020
Electronic Stability Control (esc)Exterior LightingVehicle Speed Control

ON 1/22/2020 WHEN I WAS DRIVING DOWN THE ROAD MY STABILITRAC LIGHT CAME ON CAUSING MY CAR TO SLOW DOWN TO 25 MPH. WOULDN'T GO FASTER THAN THAT..I TOOK THE BATTERY CABLES OFF FOR ABOUT 20 MIN. AND THE STABILITRAC LIGHT CAME OFF SO I DROVE THE CARE HOME AND RIGHT BEFORE I GOT HOME IT CAME ON AGAIN. ALSO IN 1/20/2020 MY LEFT HEADL…

Read full complaint

ON 1/22/2020 WHEN I WAS DRIVING DOWN THE ROAD MY STABILITRAC LIGHT CAME ON CAUSING MY CAR TO SLOW DOWN TO 25 MPH. WOULDN'T GO FASTER THAN THAT..I TOOK THE BATTERY CABLES OFF FOR ABOUT 20 MIN. AND THE STABILITRAC LIGHT CAME OFF SO I DROVE THE CARE HOME AND RIGHT BEFORE I GOT HOME IT CAME ON AGAIN. ALSO IN 1/20/2020 MY LEFT HEADLIGHT. DOES NOT WORK. I PUT A KNEW LIGHT BULB ON AND IT WORKED FOR A FEW DAYS AND IT WENT OUT AGAIN.

NHTSA ODI #11301407

60,000 miles · Jan 3, 2020
Electrical System

MY BUICK LACROSSE WAS HANDLING JUST FINE UNTIL I PUT A HEAVY PIECE OF LUGGAGE INTO THE TRUNK. I GOT BACK IN THE CAR AND IT WOULDN'T START. A MESSAGE WAS ON MY DASHBOARD SAYING THERE WAS A POWER STEERING PROBLEM. I WAS AT THE AIRPORT, SO A TOW TRUCK DRIVER WAS ON THE SCENE WITHIN MINUTES. THE TOW TRUCK DRIVER JUMPED MY CAR. HE HA…

Read full complaint

MY BUICK LACROSSE WAS HANDLING JUST FINE UNTIL I PUT A HEAVY PIECE OF LUGGAGE INTO THE TRUNK. I GOT BACK IN THE CAR AND IT WOULDN'T START. A MESSAGE WAS ON MY DASHBOARD SAYING THERE WAS A POWER STEERING PROBLEM. I WAS AT THE AIRPORT, SO A TOW TRUCK DRIVER WAS ON THE SCENE WITHIN MINUTES. THE TOW TRUCK DRIVER JUMPED MY CAR. HE HANDED ME THE TRIM COVER THAT COVERS THE BATTERY. I'M NOT SURE IF HE TOOK IT OFF, OR WHETHER IT CAME OFF WHEN I PUT THE HEAVY SUITCASE IN THE TRUNK. I PUT THE TRIM COVER IN THE BACK OF MY CAR AND DROVE OFF. THE CAR THEN STALLED WHEN I PUT IT IN REVERSE TO BACK INTO THE DRIVEWAY. IT WOULDN'T START AGAIN, SO I JUMPED IT. IT WORKED AND I DROVE TO MY MECHANIC. MECHANIC SAID MY BATTERY WAS FINE. THEY CHECKED THE ERROR MESSAGES. THEY COULDN'T FIGURE OUT WHAT WAS WRONG SO THEY SENT ME TO A DEALER. THE DEALER COULDN'T FIGURE OUT WHAT WAS WRONG AND SAID TO COME BACK IF IT HAPPENS AGAIN. FOR ABOUT TWO MONTHS THE CAR WOULD RANDOMLY NOT START OR STALL. SEVERAL DAYS COULD GO BY WITH IT WORKING JUST FINE. AT FIRST, WHEN IT STALLED IT WAS ONLY WHEN I HAD JUST STARTED THE CAR OR PUT IT IN REVERSE. BUT THEN THE VEHICLE STALLED WHILE I WAS DRIVING ON THE INTERSTATE, AT THE TOP OF A LONG HILL, IN A CONSTRUCTION ZONE. I WAS ABLE TO COAST DOWN A HALF MILE OR SO UNTIL I ARRIVED AT AN EMERGENCY PULL OFF ZONE. THE POWER STEERING WENT OUT SO THE STEERING WHEEL WAS TIGHT BUT WORKABLE. AFTER PULLING OVER, I TRIED STARTING THE CAR AGAIN BUT IT DIDN'T WORK. I HAD A SELF JUMP START KIT, AND WAS ABLE TO JUMP THE CAR AGAIN. IT STARTED BACK UP AND SEEMED LIKE NOTHING WAS WRONG. BUT ABOUT FIVE MINUTES LATER IT STALLED AGAIN. FORTUNATELY, I WAS BY ANOTHER EMERGENCY PULL OFF. AT THIS POINT, I PUT THE TRIM COVER BACK ON THE BATTERY. AND THE CAR HAS WORKED FINE FOR SEVERAL MONTHS. THE CAR SHOULD NOT START AND THEN RANDOMLY STALL IF THE TRIM COVER IS OFF.

NHTSA ODI #11296997

80,000 miles · Jan 1, 2020
Electrical SystemEngineCrash

DRIVING AT NITE TO ER AND ON WAY I THOUGHT I MUST HAVE HIT IGNITION BUTTON BUT CAR JUST LOCKED UP LOST ALL POWER. I CALLED GM THEY GOT BACK TO ME SAID THEY WOULD BE SENDING SOMEONE TO SEE CAR. I DID RECK CAR NOT TO BAD BUT BAD ENOUGH TO TAKE HOLE FRONT BUMPER OFF. I AM SO MAD BECAUSE I THOUGHT I WAS CRAZY THINKING CAR WOULD JUST…

Read full complaint

DRIVING AT NITE TO ER AND ON WAY I THOUGHT I MUST HAVE HIT IGNITION BUTTON BUT CAR JUST LOCKED UP LOST ALL POWER. I CALLED GM THEY GOT BACK TO ME SAID THEY WOULD BE SENDING SOMEONE TO SEE CAR. I DID RECK CAR NOT TO BAD BUT BAD ENOUGH TO TAKE HOLE FRONT BUMPER OFF. I AM SO MAD BECAUSE I THOUGHT I WAS CRAZY THINKING CAR WOULD JUST LOOS ALL POWER AND EVEN LOCKED ME IN CAR COULD NOT OPEN DOOR THANK GOD WINDOW WAS DOWN. BUT THEY SAID THEY WERE COMING TO SEE ME AND CAR BUT NEVER DID

NHTSA ODI #11292434

59 miles · Dec 20, 2019
Electronic Stability Control (esc)

THIS IS A HAZARDOUS ISSUE. I CAN BE DRIVING AND THE CAR STALLS OUT ENGINE REDUCE, TRACTION LIGHT COMES ON, AND EVERYTHING STARTS TO ACT UP. THE HEAT STOPS WORKING AS WELL

NHTSA ODI #11290343

129,000 miles · Dec 10, 2019
SteeringCrash

I WAS DRIVING OUT A NAVY FEDERAL BANK IN AUGUSTA GEORGIA AND WHEN MAKING A LEFT TURN, MY STEERING WHEEL LOCKED AND CAUSED ME TO CRASH INTO A LIGHT POLE AND RUINED MY ENTIRE FRONT END OF MY VEHICLE. IT LOCKED AS IF THE CAR WASN'T THERE IN MOTION AND AS IF IT WAS A SAFETY PROCEDURE FOR THE STEERING WHEEL.

NHTSA ODI #11288122

114,000 miles · Dec 10, 2019
Fuel/propulsion System

I HAVE AN 2010 BUICK LACROSSE CXL I'VE HAD FOR 8YEARS WITHIN THOSE YEARS I'VE REPLACED THE CATALYTIC CONVERTER 2X WHICH IS PRETTY PRICEY CONSIDERING THEIRS 3PARTS. THIS RECENT TIME IT WAS REPLACED THERE WAS GAS IN THE OIL. MY MECHANIC STATES IT BECAUSE OF THE HIGH PRESSURE FUEL PUMP. WHICH I FEEL SHOULD BE REPLACED BY BUICK TH…

Read full complaint

I HAVE AN 2010 BUICK LACROSSE CXL I'VE HAD FOR 8YEARS WITHIN THOSE YEARS I'VE REPLACED THE CATALYTIC CONVERTER 2X WHICH IS PRETTY PRICEY CONSIDERING THEIRS 3PARTS. THIS RECENT TIME IT WAS REPLACED THERE WAS GAS IN THE OIL. MY MECHANIC STATES IT BECAUSE OF THE HIGH PRESSURE FUEL PUMP. WHICH I FEEL SHOULD BE REPLACED BY BUICK THERE'S NO WAY I SHOULD BE CHANGING A CONVERTER THIS OFTEN.

NHTSA ODI #11288108

130,000 miles · Nov 5, 2019
Electrical SystemElectronic Stability Control (esc)Power Train

OVER THE TWO YEARS, WHILE DRIVING, THE SERVICE STABILITRAK WARNING LIGHT COMES ON; THE ABS & PARK ASSIST LIGHTS FLASH ON AND OFF; MY RPM, SPEEDOMETER, & TEMPERATURE GAUGES GO HAYWIRE; AND THE ENGINE LOSES POWER CAUSING THE CAR TO JERK. THIS HAPPENS WHILE THE VEHICLE IS IN MOTION AT VARIOUS SPEEDS. YOU NEVER KNOW WHEN THIS WILL …

Read full complaint

OVER THE TWO YEARS, WHILE DRIVING, THE SERVICE STABILITRAK WARNING LIGHT COMES ON; THE ABS & PARK ASSIST LIGHTS FLASH ON AND OFF; MY RPM, SPEEDOMETER, & TEMPERATURE GAUGES GO HAYWIRE; AND THE ENGINE LOSES POWER CAUSING THE CAR TO JERK. THIS HAPPENS WHILE THE VEHICLE IS IN MOTION AT VARIOUS SPEEDS. YOU NEVER KNOW WHEN THIS WILL HAPPEN. I HAVE BEEN PUT IN DANGEROUS SITUATIONS WHEN THIS HAPPENS WHILE DRIVING INCLUDING ON SIDE STREETS AND MAJOR HIGHWAYS. THE CHECK ENGINE LIGHT ALSO COMES ON AND STAYS ON THROUGHOUT THE REST OF MY DRIVE. YOU CAN GO SOMETIMES WEEKS OR MONTHS INCIDENT FREE AND WITH NO CHECK ENGINE LIGHT ON. THEN OUT OF NOWHERE IT HAPPENS AGAIN. I HAVE TAKEN MY CAR TO THE DAVE SINCLAIR BUICK / GM DEALER LOCATED IN ST. LOUIS, MISSOURI ON 4 SEPARATE OCCASIONS OVER THE LAST 2 YEARS FOR THE SAME ISSUE YET TO NO AVAIL IT IS STILL NOT FIXED. THE DEALER'S TECH SAID MY CARS PROBLEM IS ALMOST CERTAINLY ELECTRICAL. SO FAR THEY HAVE FOUND MULTIPLE CODES FOR ECM (THEY REPLACED AT MY COST) & TCM LOST COMMUNICATION PCM MALFUNCTION & OTHER COMMUNICATION ISSUES (THEY REPROGRAMMED). THEY HAVE DRIVEN THE CAR AND HAVE DUPLICATED THE ISSUES BUT TO THIS POINT HAVE NOT BEEN ABLE TO PINPOINT THE PROBLEM BUT SAID THAT IT'S ELECTRICAL. I CONTACTED BUICK AND CHATTED WITH AN ADVISOR (A COPY WAS UPLOADED) WHO BASICALLY TOLD ME THERE IS NOTHING THAT THEY CAN DO. A QUICK SEARCH OF THE INTERNET WILL SHOW SEVERAL OTHER BUICK OWNERS EXPERIENCING THE SAME ISSUE AS I DESCRIBE. THIS IS A VERY DANGEROUS SITUATION & I DON'T FEEL SAFE DRIVING THE CAR SINCE I NEVER KNOW WHEN THE CAR WILL SUDDENLY LOSE POWER, THUS CAUSING AN ACCIDENT.

NHTSA ODI #11278264

Mileage unknown · Sep 16, 2019
Unknown Or Other

THE BOXING OF MY KEYS HAS GIVEN OUT THE UNLOCK AND TRUNK AND OPENING THE DOORS THE RUBBER IS GONE OVER OF THE BLACK BLOCKING . I HAVE A 2010 BUICK LACROSS I WOULD LOVE HAVE SOME HELP WITH THIS.

NHTSA ODI #11255601

Mileage unknown · Aug 1, 2019
Air Bags

TAKATA RECALL? : THE FRONT PASSENGER AIRBAG ON OUR 2010 BUICK LACROSSE EXPLODED ABOUT 9PM ON SATURDAY JULY 20TH, 2019. THE CAR WAS UN-STARTED (NOT RUNNING) AND UNOCCUPIED AT THE TIME. THE PASSENGER SIDE AIRBAGEXPLODED WHEN I OPENED THE DRIVER SIDE CAR DOOR. THIS CAR WAS SITTING IN THE DRIVEWAY ALL WEEKEND. DURING THIS WEEKEND, W…

Read full complaint

TAKATA RECALL? : THE FRONT PASSENGER AIRBAG ON OUR 2010 BUICK LACROSSE EXPLODED ABOUT 9PM ON SATURDAY JULY 20TH, 2019. THE CAR WAS UN-STARTED (NOT RUNNING) AND UNOCCUPIED AT THE TIME. THE PASSENGER SIDE AIRBAGEXPLODED WHEN I OPENED THE DRIVER SIDE CAR DOOR. THIS CAR WAS SITTING IN THE DRIVEWAY ALL WEEKEND. DURING THIS WEEKEND, WE WERE EXPERIENCING A HEAT WAVE WITH EXTREME HIGH TEMPERATURE AND HUMIDITY. LOCATION: [XXX]. ON MONDAY JULY 22ND, 2019, I DROVE THE CAR TO JOYCE BUICK (AVON, OHIO). THE SERVICE MANAGER TOLD ME THAT THE DEALERSHIP WOULD CONTACT A GM INVESTIGATOR AND KEPT THE CAR AT THE DEALERSHIP, WHERE IS STAYS TO THIS DATE. GENERAL MOTORS PRODUCT ASSISTANCE CLAIMS (PAC) HAS CONTACTED ME AND HAS STARTED THE PROCESS OF INVESTIGATE THIS CLAIM. PAC CONTACT 866-446-6963, EXTENSION #[XXX]. THEY HAVE ASSIGNED A CASE NUMBER: [XXX]. BUICK LACROSSE 2010 VIN: [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *JS

NHTSA ODI #11241511

50,000 miles · Jul 24, 2019
Air Bags

TAKATA RECALL: THE FRONT PASSENGER AIRBAG ON OUR 2010 BUICK LACROSSE EXPLODED ABOUT 9PM ON SATURDAY JULY 20TH, 2019. THE CAR WAS UN-STARTED (NOT RUNNING) AND UNOCCUPIED AT THE TIME. THE AIRBAG EXPLODED WHEN I OPENED THE DRIVER'S CAR DOOR. THIS CAR WAS SITTING IN THE DRIVEWAY ALL WEEKEND. DURING THIS WEEKEND, WE WERE EXPE…

Read full complaint

TAKATA RECALL: THE FRONT PASSENGER AIRBAG ON OUR 2010 BUICK LACROSSE EXPLODED ABOUT 9PM ON SATURDAY JULY 20TH, 2019. THE CAR WAS UN-STARTED (NOT RUNNING) AND UNOCCUPIED AT THE TIME. THE AIRBAG EXPLODED WHEN I OPENED THE DRIVER'S CAR DOOR. THIS CAR WAS SITTING IN THE DRIVEWAY ALL WEEKEND. DURING THIS WEEKEND, WE WERE EXPERIENCING A HEAT WAVE WITH EXTREME HIGH TEMPERATURE AND HUMIDITY. LOCATION: 37870 CENTURY LANE, AVON, OH 44011. ON MONDAY JULY 22ND, 2019, I DROVE THE CAR TO JOYCE BUICK (AVON, OHIO). THE SERVICE MANAGER TOLD ME THAT THE DEALERSHIP WOULD CONTACT A GM INVESTIGATOR AND KEPT THE CAR AT THE DEALERSHIP, WHERE IS STAYS TO THIS DATE. GENERAL MOTORS PRODUCT ASSISTANCE CLAIMS (PAC) HAS CONTACTED ME AND HAS STARTED THE PROCESS OF INVESTIGATE THIS CLAIM. PAC CONTACT 866-446-6963, EXTENSION #5921578. THEY HAVE ASSIGNED A CASE NUMBER: [XXX]. BUICK LACROSSE 2010 VIN: 1G4GD5EG6AF[XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

NHTSA ODI #11234439

Official recalls

2

21V00F000 · Suspension:rear

Dec 22, 2021

General Motors, LLC (GM) is recalling certain 2010-2013 Buick Lacrosse, 2012-2013 Buick Regal, and 2013 Chevrolet Malibu vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received an improper amount of electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately fracture.

Consequence & remedy

Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the rear suspension toe links and adjuster fasteners, free of charge. Owner notification letters were mailed January 27, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212346640. This recall is an expansion of NHTSA recalls 20V-764 and 21V-633.

20V764000 · Suspension:rear

Dec 21, 2020

General Motors, LLC (GM) is recalling certain 2012-2013 Buick Regal, 2013 Chevrolet Malibu, and 2010-2013 Buick Lacrosse vehicles sold or ever registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. These vehicles may have rear toe links that received excessive electrocoating (e-coat) corrosion protection, which could cause the e-coat to become brittle and break away when contacted by road debris. Over time, the e-coat may chip away, exposing the metal toe link and making it more susceptible to corrosion. Corrosion may eventually cause the toe link to thin and ultimately to fracture.

Consequence & remedy

Consequence: A rear toe link fracture may reduce the driver's ability to control the vehicle, increasing the risk of a crash.

Remedy: GM will notify owners, and dealers will replace the rear suspension toe links and adjuster fasteners free of charge. Parts are not currently available. Owners were mailed an interim notification on January 27, 2021, and April 15, 2021. A third notification was mailed on August 19, 201. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N202308930.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.