On three occasions, when driving at night, both headlights suddenly went out. The next day the headlights were working normally. The dealer's service department could not find anything wrong. Later, we found out there was a "Safety Recall" (#14291),but it expired one year before our car developed the problem. We have contacted t…
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On three occasions, when driving at night, both headlights suddenly went out. The next day the headlights were working normally. The dealer's service department could not find anything wrong. Later, we found out there was a "Safety Recall" (#14291),but it expired one year before our car developed the problem. We have contacted the dealership and Buick, neither one will help us. They expect us to pay for the replacement of the defective part (Headlamp Driver Module).
NHTSA ODI #11583392
Mileage unknown · Aug 31, 2023
Exterior LightingUnknown Or Other
My vehicle has been parked for the better of about two years due to head lamp failure and engine shutting off without warning at any particular time. Steps were made to fix the issue but the problem continues still to this day.
NHTSA ODI #11541982
41,000 miles · Apr 20, 2022
Exterior Lighting
The contact owns a 2008 Buick LaCrosse. The contact stated that while operating the vehicle, the headlights failed to illuminate. The vehicle was taken to the local dealer who diagnosed that the headlamps had failed. The headlamps were replaced and the failure was remedied however, the failure recurred. The manufacturer was noti…
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The contact owns a 2008 Buick LaCrosse. The contact stated that while operating the vehicle, the headlights failed to illuminate. The vehicle was taken to the local dealer who diagnosed that the headlamps had failed. The headlamps were replaced and the failure was remedied however, the failure recurred. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the NHTSA Campaign Number: 15V519000 (Exterior Lighting). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 41,000.
NHTSA ODI #11461529
120,000 miles · Dec 8, 2020
Exterior Lighting
THE DRIVERS SIDE LOW BEAM HEADLIGHT KEEPS GOING OUT. I DID LOOK UP ANY RECALLS, WHICH THERE WAS FOR THIS, BUT IT SHOWS THAT IT WAS FIXED. WE DIDN'T HAVE AN ISSUES FOR THE FIRST 9 MONTHS AND HAVE NOW REPLACED THE BULB SEVERAL TIMES. I AM CONCERNED THAT IT IS HAPPENING WHILE MY DAUGHTER IS DRIVING THIS AT NIGHT IN A RURAL AREA W…
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THE DRIVERS SIDE LOW BEAM HEADLIGHT KEEPS GOING OUT. I DID LOOK UP ANY RECALLS, WHICH THERE WAS FOR THIS, BUT IT SHOWS THAT IT WAS FIXED. WE DIDN'T HAVE AN ISSUES FOR THE FIRST 9 MONTHS AND HAVE NOW REPLACED THE BULB SEVERAL TIMES. I AM CONCERNED THAT IT IS HAPPENING WHILE MY DAUGHTER IS DRIVING THIS AT NIGHT IN A RURAL AREA WITH A LOT OF DEER AND OTHER ANIMALS RUNNING INTO THE ROADS.
NHTSA ODI #11378403
160,000 miles · Oct 19, 2020
Exterior Lighting
THE HDM FAILED LEAVING ME WITH ONLY HIGH BEAMS, HAVE BEE TOLD THEY ARE NOT UNDER RECALL. SHAMROCK SERVICE CENTER, SPENT 1 AND 1/2 HRS DIAGNOSING AND FOUND NO RECALL. MANY OTHER MODELS HAVE BEEN RECALLED FOR THIS DANGEROUS PROBLEM. I AM RETIRED AND CANNOT AFFORD THIS REPAIR. WHAT CAN YOU DO FOR ME. WHEN I TURNED ON THE LIGHTS T…
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THE HDM FAILED LEAVING ME WITH ONLY HIGH BEAMS, HAVE BEE TOLD THEY ARE NOT UNDER RECALL. SHAMROCK SERVICE CENTER, SPENT 1 AND 1/2 HRS DIAGNOSING AND FOUND NO RECALL. MANY OTHER MODELS HAVE BEEN RECALLED FOR THIS DANGEROUS PROBLEM. I AM RETIRED AND CANNOT AFFORD THIS REPAIR. WHAT CAN YOU DO FOR ME. WHEN I TURNED ON THE LIGHTS TO GO HOME LAST WEEK, THERE WERE NO LIGHTS BUT HIGH BEAMS. I THOUGHT IT WAS JUST BULBS, SO I TOOK IT TO MY LOCAL REPAIR SHOP. THEY DIAGNOSED THE PROBLEM AND I AM WAITING FOR THE PART TO COME IN. I KNOW THIS WILL BE EXPENSIVE AS I THINK ITS AROUND $100.00 PER HR. IT WAS IN A PARKING LOT WHERE I DISCOVERED IT. HAD TO DRIVE HOME WITH THE HIGH BEAMS.
NHTSA ODI #11365170
124,000 miles · Oct 2, 2020
Exterior Lighting
I JUST BOUGHT THIS CAR USED AND THE HEADLIGHTS DIDN'T WORK WHEN I GOT IT. THE HI BEAMS AND YELLOW MARKER LIGHTS DO WORK. JUST NOT THE LO BEAMS. I BOUGHT THE CAR ON 9/28/20, IT HAD 124,000 MILES ON IT WHEN I BOUGHT IT
NHTSA ODI #11362450
71,300 miles · Jan 7, 2019
Exterior Lighting
ALL OF A SUDDEN MY LOW BEAM AND DAYTIME RUNNING LIGHTS QUIT WORKING ON THE DRIVER'S SIDE. I NOTICED THIS WHEN I STARTED THE CAR IN THE MORNING AT MY HOME.
NHTSA ODI #11164929
71,300 miles · Jan 5, 2019
Exterior Lighting
ALL OF A SUDDEN MY LOW BEAM HEADLIGHT QUIT WORKING. THEN A FEW DAYS LATER THE HIGH BEAM QUIT TOO. THIS IS ON THE DRIVERS SIDE.
NHTSA ODI #11165391
82,000 miles · Mar 13, 2018
Exterior Lighting
THIS IS THE SECOND TIME IN ONE YEAR THAT MY HEADLIGHT ON THE DRIVERS SIDE HAS WENT OUT. I JUST REPLACED IT ABOUT 8 MONTHS AGO. I KNOW THIS BECAUSE I WAS PULLED OVER BY THE POLICE. I DO NOT DRIVE MY VEHICLE VERY MUCH . 82000 MILES AND IT IS 10 YEARS OLD. I KNOW THERE HAS BEEN A RECALL ON A PART FOR THE VERY SAME REASON I AM NOTI…
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THIS IS THE SECOND TIME IN ONE YEAR THAT MY HEADLIGHT ON THE DRIVERS SIDE HAS WENT OUT. I JUST REPLACED IT ABOUT 8 MONTHS AGO. I KNOW THIS BECAUSE I WAS PULLED OVER BY THE POLICE. I DO NOT DRIVE MY VEHICLE VERY MUCH . 82000 MILES AND IT IS 10 YEARS OLD. I KNOW THERE HAS BEEN A RECALL ON A PART FOR THE VERY SAME REASON I AM NOTIFYING YOU. I NEED THIS FIXED. THESE HEADLAMPS ARE EXPENSIVE AND THIS IS UNSAFE TO DRIVE WITHOUT PROPER LIGHTING. PLEASE ADVISE ON THIS MATTER . THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
NHTSA ODI #11078831
Mileage unknown · Jan 19, 2018
Exterior Lighting
MY HEAD LIGHTS LOOKED MELTED LOW BEAM LIGHTS KEPT BLOWING OUT REPLACED LIGHT BULBS. YOU REPLACED THE MODULE ON RECALL LOW BEAM KEEP BLOWING OUT. REPLACED THE WHOLE CASING BOTH SIDES. THE LOW BEAM LIGHTS (BOTH) ARE OUT AGAIN. CAN'T DRIVE AT NIGHT. THIS I REPORTED BEFORE YOU REPLACED THE MODULE ON RECALL. WHILE DRIVING SUN GOES D…
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MY HEAD LIGHTS LOOKED MELTED LOW BEAM LIGHTS KEPT BLOWING OUT REPLACED LIGHT BULBS. YOU REPLACED THE MODULE ON RECALL LOW BEAM KEEP BLOWING OUT. REPLACED THE WHOLE CASING BOTH SIDES. THE LOW BEAM LIGHTS (BOTH) ARE OUT AGAIN. CAN'T DRIVE AT NIGHT. THIS I REPORTED BEFORE YOU REPLACED THE MODULE ON RECALL. WHILE DRIVING SUN GOES DOWN I WILL NOTICE NO LIGHTS, RIGHT WENT OUT FIRST NOW LEFT
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1
RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.
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