NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
299 reports62,000 miles · Dec 23, 2016
Electrical SystemExterior Lighting
LOW BEAM HEADLIGHTS ON BOTH SIDES STOPPED FUNCTIONING. HIGH BEAMS STILL WORK. VERIFIED THAT BULBS AND/OR FUSES WERE NOT THE PROBLEM. SAME ISSUE AS NHTSA RECALL 15V519000 GM RECALL 14291. CONTACTED GM WHO CLAIMED MY PARTICULAR CAR WAS NOT INCLUDED IN RECALL. AS MENTIONED IN PREVIOUS COMMENTS, THAT MAKES NO SENSE. IF ITS THE SAME …
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LOW BEAM HEADLIGHTS ON BOTH SIDES STOPPED FUNCTIONING. HIGH BEAMS STILL WORK. VERIFIED THAT BULBS AND/OR FUSES WERE NOT THE PROBLEM. SAME ISSUE AS NHTSA RECALL 15V519000 GM RECALL 14291. CONTACTED GM WHO CLAIMED MY PARTICULAR CAR WAS NOT INCLUDED IN RECALL. AS MENTIONED IN PREVIOUS COMMENTS, THAT MAKES NO SENSE. IF ITS THE SAME PROBLEM AS OTHER RECALLED CARS HAD WHY ISN'T MY CAR ALSO RECALLED? IN MY OPINION GM NEEDS TO RECALL ALL CARS WITH THIS PROBLEM OR SUPPLY A VALID REASON WHY SOME CARS ARE EXCLUDED FROM THE RECALL.
NHTSA ODI #10937256
148,000 miles · Dec 20, 2016
Exterior Lighting
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING 70 MPH, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE HIGH BEAM HEADLIGHTS HAD TO BE ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIG…
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TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING 70 MPH, THE LOW BEAM HEADLIGHTS BECAME INOPERABLE WITHOUT WARNING. THE HIGH BEAM HEADLIGHTS HAD TO BE ACTIVATED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 148,000.
NHTSA ODI #10936532
81,850 miles · Dec 5, 2016
Exterior Lighting
MY DAUGHTER BORROWED MY CAR.ON THE WAY BACK, AT NIGHT, WITH TWO CHILDREN IN THE CAR ,ON THE HIGHWAY THE LIGHTS GO OFF. SHE PULLS OVER AND TRIES TO GET THEM ON. THANK GOD HER HUSBAND WAS FOLLOWING HER IN THEIR CAR, WHO SHE FOLLOWED ,SO SHE COULD SEE. SO I GO TO THE AUTO PARTS STORE TO BUY BULBS TO FIND OUT I DON'T HAVE ANY LIGHTS…
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MY DAUGHTER BORROWED MY CAR.ON THE WAY BACK, AT NIGHT, WITH TWO CHILDREN IN THE CAR ,ON THE HIGHWAY THE LIGHTS GO OFF. SHE PULLS OVER AND TRIES TO GET THEM ON. THANK GOD HER HUSBAND WAS FOLLOWING HER IN THEIR CAR, WHO SHE FOLLOWED ,SO SHE COULD SEE. SO I GO TO THE AUTO PARTS STORE TO BUY BULBS TO FIND OUT I DON'T HAVE ANY LIGHTS IN THE FRONT. SO I GO TO THE GARAGE, THEY REPLACE THE BULBS FOR THE DAYLIGHTS. NOW HIGH BEAMS FLICKER AND STILL NO LIGHTS.THEY SAY I NEED A MODULAR. I CALL BUICK AND THEY TELL ME MY CAR IS NOT UNDER THE RECALL. THIS IS A BAD SAFETY ISSUE AND SHOULD NOT HAPPEN AND SHOULD INCLUDE ALL MODELS.
NHTSA ODI #10929910
60,000 miles · Nov 24, 2016
Exterior Lighting
LOW BEAMS DO NOT FUNCTION, ONLY HIGH BEAMS. WHEN HEADLAMPS ARE SWITCHED TO LOW BEAMS THEY GO DARK. THIS OCCURRED WHILE DRIVING DOWN A DARK RURAL ROAD WITH NO STREET LIGHTS.
NHTSA ODI #10927769
96,200 miles · Nov 13, 2016
Exterior Lighting
MY HEADLAMPS HAVE GONE OUT ON ME THREE TIMES (OCT. 7, 2016, NOV. 3, 2016, AND NOV. 9, 2016 ) WHILE EITHER DRIVING TO WORK OR DRIVING HOME FROM WORK IN A STRAIGHT LINE AND IN THE DARK. THE FIRST TIME, I TURNED THE SWITCH OFF AND BACK ON. THE LIGHTS REMAINED ON FOR THE DURATION OF THE TRIP. THE SECOND TIME, THE LIGHTS CAME BACK…
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MY HEADLAMPS HAVE GONE OUT ON ME THREE TIMES (OCT. 7, 2016, NOV. 3, 2016, AND NOV. 9, 2016 ) WHILE EITHER DRIVING TO WORK OR DRIVING HOME FROM WORK IN A STRAIGHT LINE AND IN THE DARK. THE FIRST TIME, I TURNED THE SWITCH OFF AND BACK ON. THE LIGHTS REMAINED ON FOR THE DURATION OF THE TRIP. THE SECOND TIME, THE LIGHTS CAME BACK ON WITHOUT TOUCHING THE SWITCH, AND WERE OUT BRIEFLY. THE THIRD TIME, THE LIGHTS WERE OUT LONGER THAN THE SECOND TIME, BUT THEY DID COME BACK ON WITHOUT TOUCHING THE SWITCH. THE FIRST AND SECOND TIMES HAPPENED ON A RATHER BUSY STATE ROAD WHILE DRIVING APPROXIMATELY 55 MPH. THE THIRD TIME HAPPENED ON A STREET NEAR MY HOME AT ABOUT 20- 35 MPH.
NHTSA ODI #10925663
2 miles · Nov 6, 2016
Exterior Lighting
I DRIVE AT NIGHT AND THE LOW BEAM LIGHT OUT SIDE SHOTS OFF THAT I CAN NOT SEE THE ROAD TO DRIVE UNTIL I TURN ON THE HIGH BEAM TO GET TO MY PLACE. NOW THE LOW BEAM LIGHT DOES NOT WORK AT ALL. I TOOK MY CAR TO THE DEALER FOR DIAGNOSTIC, THEY COUL NOT FIND WHAT THE PROBLEM IS. IT IS OF A MATTER OF SAFTY ISSUE TO DRIVE AT NIGHT WHE…
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I DRIVE AT NIGHT AND THE LOW BEAM LIGHT OUT SIDE SHOTS OFF THAT I CAN NOT SEE THE ROAD TO DRIVE UNTIL I TURN ON THE HIGH BEAM TO GET TO MY PLACE. NOW THE LOW BEAM LIGHT DOES NOT WORK AT ALL. I TOOK MY CAR TO THE DEALER FOR DIAGNOSTIC, THEY COUL NOT FIND WHAT THE PROBLEM IS. IT IS OF A MATTER OF SAFTY ISSUE TO DRIVE AT NIGHT WHEN LIGHTS GO OFF . I WAS DRIVING LAST NIGHT AND THE LIGHT LOW BEAM WENT OFF " DANGEROUS " I WAS DRIVING IN THE CITY STREETS, I COULD NOT GO TO HYWAY. I NORMALLY DRIVE IN HIWAY.
NHTSA ODI #10924560
99,760 miles · Nov 4, 2016
Exterior Lighting
TAKATA RECALL, WHILE DRIVING AT NIGHT THE LOW BEAM HEADLAMPS GO OFF. THIS HAS HAPPENED SEVERAL TIMES STARTING IN 2011 BUT HAVE COME BACK ON UNTIL 10/14/2016, WHILE DRIVING AT NIGHT ON A BUSY CITY STREET. NOW THE LOW BEAMS DO NOT WORK AT ALL. THE RECALL DESCRIPTION MATCHES TO WHAT IS HAPPENING TO MY 2006 BUICK LACROSSE WITH THIS…
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TAKATA RECALL, WHILE DRIVING AT NIGHT THE LOW BEAM HEADLAMPS GO OFF. THIS HAS HAPPENED SEVERAL TIMES STARTING IN 2011 BUT HAVE COME BACK ON UNTIL 10/14/2016, WHILE DRIVING AT NIGHT ON A BUSY CITY STREET. NOW THE LOW BEAMS DO NOT WORK AT ALL. THE RECALL DESCRIPTION MATCHES TO WHAT IS HAPPENING TO MY 2006 BUICK LACROSSE WITH THIS PROBLEM. I HAVE CONTACTED THE LOCAL BUICK DEALER INFORMED ME MY CAR VIN # IS NOT ON THEIR RECALL LIST. *TR
NHTSA ODI #10924189
70,000 miles · Nov 2, 2016
Electrical SystemExterior Lighting
THE HDM MODULE FAILED LEAVING NO LOW BEAMS WHILE DRIVING IN A RURAL AREA AT NIGHT. VIN WAS NOT COVERED BY THE RECALL ALLOWING BUICK TO IGNORE THE PROBLEM AND LEAVE THE OWNER TO PAY. *TR
NHTSA ODI #10923914
150,000 miles · Oct 25, 2016
Exterior Lighting
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 55 MPH, BOTH HEADLIGHTS FAILED. THE BRIGHT LIGHTS EVENTUALLY ILLUMINATED; HOWEVER, THE LOW BEAM LIGHTS REMAINED OFF. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 15V519000 (EXTERIOR LIGHTING). THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
NHTSA ODI #10918865
Mileage unknown · Sep 29, 2016
Exterior Lighting
THE LOW BEAM HEADLAMPS PERMANENTLY FAIL TO ILLUMINATE. HIGH BEAM HEADLAMPS ARE NOT AFFECTED. GM REFUSES TO INCLUDE THIS VIN IN IT'S RECALL OF BUICK LACROSSE VEHICLES FOR THIS ITEM BUT INCLUDES OTHERS OF THE SAME MAKE AND MODEL. THE REPLACEMENT PART AVAILABLE TO THE CONSUMER ONLY REPAIRS THIS ISSUE FOR A SHORT TIME. BUICK IS RE…
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THE LOW BEAM HEADLAMPS PERMANENTLY FAIL TO ILLUMINATE. HIGH BEAM HEADLAMPS ARE NOT AFFECTED. GM REFUSES TO INCLUDE THIS VIN IN IT'S RECALL OF BUICK LACROSSE VEHICLES FOR THIS ITEM BUT INCLUDES OTHERS OF THE SAME MAKE AND MODEL. THE REPLACEMENT PART AVAILABLE TO THE CONSUMER ONLY REPAIRS THIS ISSUE FOR A SHORT TIME. BUICK IS REQUIRING ME TO PAY FOR THE REPAIR OF SOMETHING THAT HAS BEEN RECALLED ON OTHER AUTOMOBILES OF THE SAME MAKE AND MODEL BY TAKING IT TO A DEALER WHERE THE NEW PART IS ONLY AVAILABLE. THE DEALERSHIP IS QUITE EXPENSIVE COMPARE TO MY REGULAR AUTO REPAIR PLACE. I FEEL THAT THE BUICK COMPANY IS ACTING INAPPROPRIATELY IN ONLY COVERING SPECIFIC VIN NUMBERS OF LACROSSE FROM 2006.
NHTSA ODI #10910597
Official recalls
3Aug 14, 2015
General Motors LLC (GM) is recalling certain model year 2007 Pontiac Grand Prix, 2006-2009 Buick LaCrosse, 2006-2007 Buick Rainier, Chevrolet Trailblazer, GMC Envoy, 2006 Chevrolet Trailblazer EXT, GMC Envoy XL, 2006-2008 Isuzu Ascender, and Saab 9-7x vehicles. In the affected vehicles, the headlamp driver module (HDM) may overheat and fail, causing the headlamps and daytime running lights to not illuminate.
Consequence & remedy
Consequence: Headlamps that do not illuminate reduce the driver's ability to see the roadway and reduce the vehicle's visibility to oncoming vehicles, both of which increase the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will replace the HDM, free of charge. The recall began on May 17, 2016. Owners may contact Buick customer service at 1-800-521-7300 or Pontiac customer service at 1-800-762-2737. GM's number for this recall is 14291.
Jun 23, 2014
This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may cause the ignition switch to move out of the run position, turning off the engine.
Consequence & remedy
Consequence: If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.
Remedy: GM will notify owners, and dealers will install two key rings and an insert in the key slot or a cover over the key head on all ignition keys, free of charge. The recall began on September 23, 2014. Owners may contact General Motors customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), and 1-800-222-1020 (Chevrolet). GM's number for this recall is 14299.
Oct 31, 2006
CERTAIN VEHICLES ORIGINALLY BUILT WITH CLOTH SEATS THAT WERE EQUIPPED WITH AN AUTOMATIC AIR BAG PASSENGER SENSING SYSTEM AND LATER REUPHOLSTERED WITH AFTERMARKET LEATHER SEAT COVER KITS ARE INVOLVED. TESTING HAS INDICATED THAT THE AFTERMARKET LEATHER SEAT COVERS CAN CAUSE THE PASSENGER SENSING SYSTEM TO MALFUNCTION.
Consequence & remedy
Consequence: IF THE PASSENGER SENSING SYSTEM MALFUNCTIONS, THE FRONT AIR BAG ON THE PASSENGER SIDE MAY BE DISABLED WHEN IT SHOULD BE ENABLED, OR ENABLED WHEN IT SHOULD BE DISABLED. IN EITHER CASE, IN THE EVENT OF A CRASH THAT REQUIRES AIR BAG DEPLOYMENT, A FRONT PASSENGER'S LEVEL OF INJURY MAY BE INCREASED.
Remedy: BECAUSE A REPLACEMENT LEATHER SEAT COVER THAT IS COMPATIBLE WITH THE PASSENGER SENSING SYSTEM IS NOT AVAILABLE, GENERAL MOTORS (GM) WILL REPURCHASE THESE VEHICLES IN ACCORDANCE WITH THE TERMS STATED IN GM'S LETTER TO OWNERS. THE RECALL BEGAN ON NOVEMBER 6, 2006. OWNERS SHOULD CONTACT GM AT 1-877-477-1022 TO BEGIN THE PROCESS OF REPURCHASING THEIR VEHICLE.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ17002 · Loss Of Headlights
Opened Apr 24, 2017 · Closed Mar 29, 2021
Status: closed (inferred from source dates) · Exterior Lighting:headlights
The subject vehicles are model year (MY) 2002-2009 Chevrolet Trailblazer, GMC Envoy, 2004-2007 Buick Rainier, 2003-2008 Isuzu Ascender, 2005-2009 Saab 9-7X, 2002-2004 Oldsmobile Bravada, 2003-2006 Chevrolet SSR, 2005-2009 Buick Lacrosse, and 2006-2008 Pontiac Grand Prix. This scope includes the Trailblazer/Envoy variants: 2002-2006 Envoy XL/Trailblazer EXT and 2004-2005 Envoy XUV. The original scope of this investigation was expanded to include all vehicles equipped with the subject Headlight Driver Module (HDM). The focus of the investigation was to determine whether actions performed by General Motors adequately addressed any unreasonable risk to motor vehicle safety in the subject vehicles concerning the headlights and the HDM that controls them.Under normal electrical load and environmental conditions, the HDM can overheat inside the Underhood Electrical Center (UEC). This can cause the module to fail and result in a simultaneous loss of both low beam headlights and both daytime running lights (DRLs), often with no warning or prior detectability to the driver. This failure can be intermittent or permanent. No other exterior lights are affected. High beams, turn signals, brake lights, and reverse lights are still operational.General Motors addressed this issue with 2 recalls (14V755 & 15V519) and a special coverage program (N172091910). In view of the recalls and special coverage program implemented by GM and the vehicle high beams continuing to operate, ODI has tentatively concluded that the actions taken by GM mitigate any unreasonable risk to safety posed by HDM failure in the subject vehicles.Accordingly, the investigation is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The agency reserves the right to take additional action if warranted by new circumstances.The ODI reports cited above are available for review online at NHTSA.gov under the identification numbers in the attached document.