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2014 Buick Encore

Owner reports · Recalls · Investigations

Similar to other model years

Owner complaints for the 2014 Buick Encore do not stand out strongly from the model-year median of 67.

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How this year compares

Owner complaints by model year

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Counts vary with age, sales and reporting. They are not failure rates.

What owners reported most

All reported categories

Tap a category to read its complaints. One report may name several components.

When problems were reported

Mileage at the reported incident

41 reports with mileage · 19 unknown

NHTSA’s mileage field refers to the reported incident, not necessarily the filing date. This shows report counts, not the likelihood of a failure.

What to inspect

Issues worth paying extra attention to based on owner reports.

  • Engine. Review the 25 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Electrical System. Review the 13 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →
  • Power Train. Review the 9 owner reports in this category and discuss these concerns during a pre-purchase inspection. Read reports →

NHTSA owner reports · September 18, 2026 snapshot.

3 crash reports0 fire reports3 injury reports

Engine complaints

25 reports
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Mileage unknown · Dec 22, 2021
EngineUnknown Or Other

I pulled out of a gas station and about 1 mile down the road my car all of a sudden would not accelerate; it was stuck at a maximum of 35mph. The transmission/check engine light did not go on for at least another mile until I was able to pull off the side of the road. Car was towed to a local AAMCO where it was determined that …

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I pulled out of a gas station and about 1 mile down the road my car all of a sudden would not accelerate; it was stuck at a maximum of 35mph. The transmission/check engine light did not go on for at least another mile until I was able to pull off the side of the road. Car was towed to a local AAMCO where it was determined that entire transmission failed with no warning whatsoever.

NHTSA ODI #11444688

53,000 miles · Mar 18, 2021
EnginePower TrainVehicle Speed Control

I WAS DRIVING ON A 70MPH HIGHWAY. WENT TO PASS SLOWER VEHICLE. THE CAR DID NOT REACT TO THE ACCELERATOR. IN FACT IT SLOWED DOWN WITH THE ENGINE TRYING TO REV UP. LUCKILY, THERE WERE NO OTHER VEHICLES TRYING TO PASS AT THE SAME TIME BECAUSE I HAD TO DROP BACK. CAR IS CURRENTLY AT A BUICK DEALERSHIP FOR ENGINE PROPULSION REPAIR. D…

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I WAS DRIVING ON A 70MPH HIGHWAY. WENT TO PASS SLOWER VEHICLE. THE CAR DID NOT REACT TO THE ACCELERATOR. IN FACT IT SLOWED DOWN WITH THE ENGINE TRYING TO REV UP. LUCKILY, THERE WERE NO OTHER VEHICLES TRYING TO PASS AT THE SAME TIME BECAUSE I HAD TO DROP BACK. CAR IS CURRENTLY AT A BUICK DEALERSHIP FOR ENGINE PROPULSION REPAIR. DO NOT HAVE COMPLETE ESTIMATE FOR REPAIR YET. WAS TOLD COULD BE APPROX $2300. ONE YEAR EARLIER, AT 50000 MILES HAD SIMILAR ACCELERATION PROBLEMS BECAUSE OF CATALYST CONVERTER. THE CATALYST CONVERTER WAS REPLACED UNDER WARRANTY.

NHTSA ODI #11403651

45,352 miles · Dec 3, 2020
EngineLane Departure

WHILE DRIVING MY CAR ON MARCH 26, 2020, MY ENGINE LIGHT CAME ON. I TOOK MY CAR TO KELLER'S PROFESSIONAL AUTO, WHO DETECTED THAT MY TURBO HAD A CRACK ALL THE WAY ACROSS, SO I HAD TO REPLACE IT. I ONLY HAD 45,352 MILES ON MY CAR. ACCORDING TO KELLER'S AND MY RESEARCH, THE TURBO SHOULD LAST FOR 100,000 TO 150,000 MILES.

NHTSA ODI #11377760

130,000 miles · Sep 25, 2020
EngineFuel/propulsion SystemUnknown Or Other

SERVICE ENGINE LIGHT (PO420 CODE) CAME ON AND VEHICLE BEGIN TO VIBRATE AT START UP ESPECIALLY. TEMP GAUGE SHOWED OVERHEATING WITH NO SIGNS OF OVERHEATING. THERMOSTAT HOUSING REPLACED. SERVICE ENGINE LIGHT CAME ON AGAIN AFTER REPAIR. MECHANIC SHOP REPLACED CONVERTER THAT WAS FAULTY (PO420 CODE) A WEEK LATER. SERVICE ENGINE LI…

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SERVICE ENGINE LIGHT (PO420 CODE) CAME ON AND VEHICLE BEGIN TO VIBRATE AT START UP ESPECIALLY. TEMP GAUGE SHOWED OVERHEATING WITH NO SIGNS OF OVERHEATING. THERMOSTAT HOUSING REPLACED. SERVICE ENGINE LIGHT CAME ON AGAIN AFTER REPAIR. MECHANIC SHOP REPLACED CONVERTER THAT WAS FAULTY (PO420 CODE) A WEEK LATER. SERVICE ENGINE LIGHT CAME ON (PO 420 CODE) (171 CODE) MECHANIC SHOP REPLACED CATALYTIC CONVERTER, R&R FRONT. , LEFT SHOP THAT DAY ENGINE LIGHT CAME ON AGAIN. REPLACE CATALYTIC SENSOR, NEXT DAY SERVICE ENGINE LIGHT CAME ON AGAIN. REPLACE OXYGEN REGULATOR PART AND VALVE COIL, (SAME CODES EVERYTIME), THE SERVICE ENGINE LIGHT CAME ON AGAIN 2 DAYS LATER. I HAVE SPENT OVER $1300.00 AND STILL HAVE THE ENGINE SERVICE LIGHT ON. I HAVE BEEN DRIVING VEHICLE DURING THIS TIME.I HAVE INVOICES FOR THE REPAIRS.

NHTSA ODI #11361178

66,100 miles · Sep 24, 2020
Engine

TL* THE CONTACT OWNS A 2014 BUICK ENCORE. THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE HESITATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BOHN BUICK GMC LOCATED AT 3815 LAPALCO BLVD, HARVEY, LA 70058, (504) 347-4070, WHERE …

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TL* THE CONTACT OWNS A 2014 BUICK ENCORE. THE CONTACT STATED WHILE DRIVING 5 MPH, THE VEHICLE HESITATED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO HER DESTINATION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BOHN BUICK GMC LOCATED AT 3815 LAPALCO BLVD, HARVEY, LA 70058, (504) 347-4070, WHERE THE VEHICLE WAS DIAGNOSED WITH NEEDING THE PURGE VALVE, INTAKE MANIFOLD, VALVE COVER WITH PVC SYSTEM AND HOSE TO BE REPLACED AND THE PCM-R TO BE UPDATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE REPAIRS WERE COMPLETED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 66,100.

NHTSA ODI #11360987

37,000 miles · Sep 2, 2020
Engine

MY VEHICLE WAS IN MOTION ON THE HIGHWAY AT AN APPROXIMATE SPEED OF 65MPH AND SUDDENLY I HEARD A STRANGE POP. MY CAR IMMEDIATELY WENT INTO LIMP MODE CAUSING MY SPEED TO DROP TO 25MPH ON A MODERATELY CROWDED INTERSTATE HIGHWAY. DUE TO THE DANGEROUS NATURE OF THIS ISSUE, I DROVE ON THE SHOULDER TO THE CLOSEST EXIT AND DROVE THE C…

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MY VEHICLE WAS IN MOTION ON THE HIGHWAY AT AN APPROXIMATE SPEED OF 65MPH AND SUDDENLY I HEARD A STRANGE POP. MY CAR IMMEDIATELY WENT INTO LIMP MODE CAUSING MY SPEED TO DROP TO 25MPH ON A MODERATELY CROWDED INTERSTATE HIGHWAY. DUE TO THE DANGEROUS NATURE OF THIS ISSUE, I DROVE ON THE SHOULDER TO THE CLOSEST EXIT AND DROVE THE CAR TO THE CLOSEST DEALERSHIP. 6 DIFFERENT TROUBLE CODES WERE PULLED ON THE VEHICLE. I PURCHASED MY VEHICLE LESS THAN 6 MONTHS AGO ALONG WITH A GMPP EXTENDED WARRANTY. FOR TWO WEEKS, THE WARRANTY COULD NOT BE FOUND AND I WAS CALLING NUMEROUS WARRANTY COMPANIES TRYING TO FIND OUT WHAT OCCURRED WITH MY WARRANTY. AFTER THE 2 WEEKS OF CALLS AND CONFUSION, THE DEALERSHIP STATED THAT THEY WOULD COVER THE PCV VALVE ISSUE THAT THEY HAD DIAGNOSED TO BE THE PROBLEM. THE DEALERSHIP NEVER STATED THAT THE PCV VALVE MALFUNCTION WAS IN FACT A "SPECIAL ADDED PROTECTION ISSUE" PUT OUT BY GM IN AUGUST. I FINALLY RECEIVED MY VEHICLE BACK TWO DAYS AGO AND THE CAR IS STILL NOT WORKING AS IT WAS BEFORE THIS REPAIR. IT IS IDLING HARD AND AT HIGH RPM AND ALSO HESITATING DURING ACCELERATION.

NHTSA ODI #11352758

Mileage unknown · Aug 31, 2020
Engine

TL* THE CONTACT OWNS A 2014 BUICK ENCORE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT REPLACED THE BATTERY HOWEVER, THE VEHICLE STALLED AFTER FIVE MINUTES. THE VEHICLE WAS TOWED TO DEACON JONES CHEVROLET BUICK GMC OF CLINTON (1615 SUNSET AVE…

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TL* THE CONTACT OWNS A 2014 BUICK ENCORE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT REPLACED THE BATTERY HOWEVER, THE VEHICLE STALLED AFTER FIVE MINUTES. THE VEHICLE WAS TOWED TO DEACON JONES CHEVROLET BUICK GMC OF CLINTON (1615 SUNSET AVE, CLINTON, NC 28328 (910) 684-4834) WHERE THE VEHICLE WAS DIAGNOSED WITH A CRACK IN THE ENGINE BLOCK. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN.

NHTSA ODI #11352335

71,350 miles · Aug 31, 2020
Engine

TL* THE CONTACT OWNS A 2014 BUICK ENCORE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING TO HER…

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TL* THE CONTACT OWNS A 2014 BUICK ENCORE. THE CONTACT STATED WHILE DRIVING 35 MPH, THE VEHICLE LOSS MOTIVE POWER WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE CONTACT TURNED OFF AND RESTARTED THE VEHICLE. THE VEHICLE WAS DRIVEN TO THE RESIDENCE. THE CONTACT ALSO STATED THAT THE VEHICLE SHOOK VIOLENTLY WHILE DRIVING TO HER RESIDENCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE TURBO CHARGER WASTE GATE WAS CRACKED AND NEEDED TO BE REPLACED. THE TURBO CHARGER WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 71,350. *LN *JS*DT*JB

NHTSA ODI #11352240

83,000 miles · Aug 31, 2019
EngineFuel/propulsion SystemPower Train

CAMSHAFT COVER FAILED PCV SYSTEM HAD COVER REPLACED AT 50,000 MILES UNDER POWER TRAIN WARRANTY ENGINE LIGHT COMES VEHICLE STALLS AT STOP LIGHT THIS HAPPENED AGAIN AT 80,000 MILES THIS TIME BECAUSE OF CAUSING TO MUCH VACUM HAD TO REPLACE INTAKE MANIFOLD GASKET SO IT IS MY THOUGHT MAYBE BUICK SHOULD PUT THIS CAMSHAFT CO…

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CAMSHAFT COVER FAILED PCV SYSTEM HAD COVER REPLACED AT 50,000 MILES UNDER POWER TRAIN WARRANTY ENGINE LIGHT COMES VEHICLE STALLS AT STOP LIGHT THIS HAPPENED AGAIN AT 80,000 MILES THIS TIME BECAUSE OF CAUSING TO MUCH VACUM HAD TO REPLACE INTAKE MANIFOLD GASKET SO IT IS MY THOUGHT MAYBE BUICK SHOULD PUT THIS CAMSHAFT COVER WITH PCV SYSTEM ON RECALL SAME PART FAILED AGAIN.

NHTSA ODI #11252563

115,000 miles · Jul 1, 2019
EngineFuel/propulsion System

TURBO HAS UNDERBOOST, CAR RUNS FINE OTHER THAN LOSING POWER, ALL FLUIDS LOOK GOOD

NHTSA ODI #11228725

Official recalls

4

17V437000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Jul 10, 2017

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2014-2016 Buick Lacrosse and Chevrolet Spark EV, Caprice PPV and SS vehicles, 2014-2017 Buick Encore and Chevrolet Corvette, Silverado 1500 and GMC Sierra 1500 vehicles, 2015-2016 Cadillac Escalade and Escalade ESV, Chevrolet Tahoe, Trax, Suburban and Silverado 2500 and 3500 and GMC Yukon and Yukon XL vehicles, and 2015-2017 GMC Sierra HD 2500 and 3500 vehicles. While being previously remedied for recall 16V-651, the affected vehicles may not have received the complete software update necessary to remedy the recall condition. Without the update, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on August 4, 2017. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 17287.

16V651000 · Air Bags:frontal; Air Bags:frontal:sensor/control MODULE-INACTIVE ; Seat Belts:pretensioner

Sep 8, 2016

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence & remedy

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Additional source detail variants (3)

Seat Belts:pretensioner

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal:sensor/control MODULE-INACTIVE

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

Air Bags:frontal

General Motors LLC (GM) is recalling certain model year 2015-2017 Chevrolet Silverado 2500 HD, 3500 HD, Tahoe, Suburban, GMC Sierra 2500 HD and 3500 HD, GMC Yukon, GMC Yukon XL, Cadillac Escalade and Cadillac Escalade ESV vehicles and 2014-2017 Chevrolet Corvette, Silverado 1500, Trax, Caprice Police Pursuit Vehicle, GMC Sierra 1500, Buick Encore, and 2014-2016 Buick Lacrosse, Chevrolet Spark EV and SS vehicles. In the affected vehicles, certain driving conditions may cause the air bag sensing and diagnostic module (SDM) software to activate a diagnostic test. During this test, deployment of the frontal air bags and the seat belt pretensioners would not occur in the event of a crash.

Consequence: A failure of the front air bags or seat belt pretensioners to deploy in the event of a crash necessitating deployment increases the risk of injury to the driver and front passenger.

Remedy: GM will notify owners, and dealers will reflash the SDM software. Vehicles that have had a previous air bag deployment will have the SDM replaced. These repairs will be performed free of charge. The recall began on October 13, 2016. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 16007.

14V446000 · Seats

Jul 23, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore and Cadillac ATS; 2014 Cadillac CTS, ELR, Chevrolet Caprice and SS vehicles; and 2014-2015 Chevrolet Silverado and GMC Sierra Trucks. Due to an incomplete weld on the seat hook bracket assembly, the front seats in the affected vehicles may not stay secured in place during a high load condition such as a crash.

Consequence & remedy

Consequence: A seat that does not stay secured increases the risk of occupant injury in a vehicle crash.

Remedy: GM will notify owners, and dealers will inspect the seat hook bracket assembly weld and replace the lower seat track, as necessary, free of charge. The recall began on August 15, 2014. Owners may contact GM customer service at 1-800-521-7300 (Buick), 1-800-458-8006 (Cadillac), 1-800-222-1020 (Chevrolet), and 1-800-462-8782 (GMC). GM's number for this recall is 14340.

14V417000 · Equipment:electrical

Jul 2, 2014

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Consequence & remedy

Consequence: Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

Remedy: GM will notify owners, and dealers will replace the engine oil pan/block heater cord with a new cord that is rated for temperatures of minus 40 degree Celsius. The recall began in August 2014. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 14257.

Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗

NHTSA investigations

0

No exact-year investigations in this snapshot.