2021 Buick Encore Gx

The contact owns a 2021 Buick Encore GX. The contact stated that while shifting to park(P) and attempting to turn off the vehicle, the message to shift to park(P) was displayed on the instrument panel. The contact removed the key from the vehicle, but the vehicle failed to turn off. The battery had to be disconnected to turn off the vehicle. The vehicle was taken to the dealer to be diagnosed; however, the cause of the failure could not be determined. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that the VIN was not under recall. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 61,000.

The contact owns 2021 Buick Encore GX. The contact stated while driving 70 MPH and accelerating, the check engine warning light illuminated. The vehicle was taken to an independent mechanic and was diagnosed with turbo charger failure. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 45,000.

The contact owns a 2021 Buick Encore GX. The contact stated while driving at approximately 35 MPH, the brake pedal was lightly depressed and the vehicle unintentionally came to an instant stop; the vehicle then began to shudder. The contact's mom was seated in the front passenger side of the vehicle and sustained a neck injury after the failure occurred. There was no one injured that was not in the vehicle. No medical attention was required. The vehicle was drivable and was driven to a dealer who did not provide a diagnosis but informed the contact that, the failure may have been occurring due to the Vacuum Module in the braking system needing to be replaced. The vehicle was repaired; however, the failure still occurred. The manufacturer was made aware of the failure. The failure mileage was approximately 2,500.

The contact owns a 2021 Buick Encore GX. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated that occasionally the vehicle jerked with the check engine warning light illuminated. In addition, the contact stated that the speed odometer showed a different speed that the digital speed odometer reading. The vehicle was taken to the dealer where it was diagnosed with a failed turbo charger. The contact was informed that the turbo charger needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. Additionally, the contact stated that the vehicle had been taken to the dealer twice for the same failure. The contact stated that the vehicle was scheduled for diagnostic testing. The manufacturer was not made aware of the failure. The failure mileage was approximately 32,500.

I recently took my vehicle into the classic Chevrolet dealership where it was purchased for the manufacture warranty on a fuel remission pump to be replaced under warranty. When I got my car back when I reverse and switch and to drive it either jumps like it’s not getting gas, and sometimes completely dies in the middle of the road, something is not right and it was not doing that before I took it in to get that manufacturer warranty taken care of