2020 Buick Encore Gx

I was at a stop light and the light turned green, I preceded to press the accelerator, I was just starting to move forward and the, peddle seemed to take over with my assistance went all the way down and began speeding up. I tried breaking and the car just kept going and not wanting to slow down and kept gaining speed, I had to put car in neutral and turn engine off. Same day, same trip about 4 miles down the road, I began to slow down (35mph) due to a turning vehicle and when I was clear to accelerate once again, it happened again, again, I tried the breaks, and the car kept fighting the break and kept gaining speed, once again I had to put the car in neutral and turn off the engine, the speeds reached 65 mph. before I was able to place in neutral and turn off the engine. No warning lights, car ran normally until those terrifying moments, no check engine lights on before or after the above experiences. My husband and I's safety was put at risk due to the road's travelers and Deadmans curves and cross sections, it put us at risk with a higher chance of crashing into a vehicle or accelerating before being able to make a turn safely. As soon as I made it home, I called the Buick service center and delivered the car the following morning to the service technician. It is at the Ross Downing Service Station today.

This is a new issue. Upon exiting my car last night. My car would not shift into park. Everytime I cycled the engine and shift to different gears then park. The car stated it need to be shifted into park still. Without it being in park The car could possibly roll down the hill. Also without it being able to be shifted into park. It continued to flash and keep lights and warning sign on. If not being able to shift into park. I could not leave my car until it recognized the car was in park. The car battery would have drained.

The contact owns a 2020 Buick Encore GX. The contact stated that while attempting to stop, the brake pedal was depressed and it traveled to the floorboard causing the brakes to fail to stop the vehicle. The contact mentioned that the vehicle crashed into the rear of another vehicle. A police report was not filed. The vehicle was able to be driven to the contact residence however, the brakes failed again. The vehicle was towed to the dealer where the contact was unaware if a diagnostic test was performed. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 45,000.

2/3/2021 I WAS DRIVING WITH MY DAUGHTER TODAY. SHE WAS DRIVING AND WE WERE APPROACHING A LEFT HAND TURN AT AN INTERSECTION. WE HAD A GREEN LIGHT AND I COULD SEE THAT HER FOOT WAS ON THE BRAKE. SHE STARTED THE TURN WITH HER FOOT STILL ON THE BRAKE. THE VEHICLE ACCELERATED WHILE HER FOOT WAS ON THE BRAKE AND THE STEERING WASN'T RESPONDING. WE HIT A TELEPHONE POLE. THIS VEHICLE WAS PURCHASED LESS THAN 2 WEEKS AGO AND HAS LESS THAN 115 MILES ON IT. THIS IS A MAJOR SAFETY ISSUE.