CAR HAS LESS THAN 30 (THIRTY) MILES ON IT; GARAGED SINCE PURCHASE BC OF PANDEMIC; STARTED OCCASIONALLY; BATTERY DEAD WHEN I TRIED TO GO OUT LAST WEEK; CHARGED BATTERY; DIED AGAIN; CHARGED AGAIN; CHECK ENGINE LIGHT ALERTED ONSTAR, WHO SENT EMAIL STATING PROBLEMS W/ENGINE & TRANSMISSION SYSTEM, POSSIBLE ISSUES W/FUEL MANAGEMENT SY…
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CAR HAS LESS THAN 30 (THIRTY) MILES ON IT; GARAGED SINCE PURCHASE BC OF PANDEMIC; STARTED OCCASIONALLY; BATTERY DEAD WHEN I TRIED TO GO OUT LAST WEEK; CHARGED BATTERY; DIED AGAIN; CHARGED AGAIN; CHECK ENGINE LIGHT ALERTED ONSTAR, WHO SENT EMAIL STATING PROBLEMS W/ENGINE & TRANSMISSION SYSTEM, POSSIBLE ISSUES W/FUEL MANAGEMENT SYSTEM, EMISSIONS CONTROL, MISFIRE CONDITION... ONLY 30 MILES! NEW CAR! JUST DROVE HOME FROM DEALERSHIP AND PARKED IT. TRIED CHATTING W/BUICK CUSTOMER EXPERIENCE, BUT THEY CUT ME OFF 3 TIMES OVER 2 HOURS, SO I GAVE UP THAT EXERCISE IN FUTILITY. DEALERSHIP IS UNPLEASANT; TRYING A DIFFERENT DEALER. GOOGLED RECALLS. THIS SOUNDS LIKE THE EMISSIONS SYSTEM RECALL ON THE 2021 ENCORE GX, BUT MINE IS A 2020. WHY WOULD A BRAND NEW, $38,000-CAR BE SO FRIGHTENINGLY UNRELIABLE? I TRADED IN TWO CARS AND SAVED MANY YEARS TO BUY THIS. I'M AFRAID TO EVEN DRIVE IT IN FOR SERVICE. MY DAD WAS A PATENTED ENGINEER. I MISS MY DAD.
NHTSA ODI #11415944
38 miles · Mar 17, 2021
EngineFuel/propulsion System
STARTED HAVING TROUBLE LAST WEEK WITH THE FUEL GAUGE AND A CHECK ENGINE LIGHT. TOOK THE CAR IN TO HAVE IT SERVICED AND THEY FOUND THAT RODENTS HAD CHEWED THROUGH THE HARNESS LOCATED BY THE FUEL. COST $850 TO REPAIR WHICH WAS NOT COVERED UNDER WARRANTY. HAD THE CAR BACK TWO DAYS AND WENT TO USE THE CAR AND IT COMPLETELY STOPPED F…
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STARTED HAVING TROUBLE LAST WEEK WITH THE FUEL GAUGE AND A CHECK ENGINE LIGHT. TOOK THE CAR IN TO HAVE IT SERVICED AND THEY FOUND THAT RODENTS HAD CHEWED THROUGH THE HARNESS LOCATED BY THE FUEL. COST $850 TO REPAIR WHICH WAS NOT COVERED UNDER WARRANTY. HAD THE CAR BACK TWO DAYS AND WENT TO USE THE CAR AND IT COMPLETELY STOPPED FUNCTIONING ONCE WE PULLED OUT INTO TRAFFIC. WE LIVE ON A HIGHLY TRACTOR TRAILER TRAVELED ROAD AND HAVING THE CAR JUST STOP WORKING COULD HAVE ENDED IN AN ACCIDENT IF A CAR WAS COMING FROM EITHER DIRECTION. MY SON WAS IN THE PASSENGER SEAT AND I AM INCREDIBLY UPSET THAT THEY COULD HAVE BEEN HURT. WE NEEDED TO CALL THE POLICE AND A TOW TRUCK WITH MY YOUNGEST SON IN THE CAR. RECEIVED A CALL FROM THE DEALERSHIP AFTER INSPECTION TO FIND OF THE SAME HARNESS HAS BEEN CHEWED THROUGH AGAIN. THE HARNESS APPARENTLY IS A SOY BASED PRODUCT. WE ARE BEING TOLD ONCE AGAIN THIS IS NOT COVERED UNDER WARRANTY AND MY BIGGER CONCERN IS HOW THIS IS GOING TO STOP HAPPENING. THIS DOES NOT SOUND LIKE AN OUTSIDE INFLUENCE BUT RATHER A MANUFACTURING DEFECT. USING A SOY BASED PRODUCT MAYBE CHEAPER TO MANUFACTURE AND BETTER FOR THE ENVIRONMENT BUT IT'S GOING TO MAKE THE CAR COMPLETELY UNSAFE FOR MY FAMILY TO BE IN. IF THE HARNESS IS GOING TO BE MADE OUT OF A SOY BASED PRODUCT AND I BELIEVE THAT THIS SHOULD BE SOMETHING NOW COVERED UNDER WARRANTY AND NOT EXPECTED FOR US TO PAY OUT OF POCKET FOR.
NHTSA ODI #11403516
14 miles · Jan 23, 2021
EngineService BrakesVehicle Speed Control
I WAS DRIVING HOME APPROX 6:00 PM AS I WAS STARTING ON L75 MY BUICK 2020GX WITH LESS THAN 300 MILES STARTED TO SPEED UP TO A VERY FAST MY BRAKES DID NOT SLOW ME DOWN THE CAR KEPT SPEEDING UP I WAS VERY SCARED WHEN THE CAR KEPT GOING FASTER NOW I AM SCARED TO DRIVE IT THERE WAS ALMOST A CRASH TRYING TO SLOW DOWN
General Motors, LLC. (GM) is recalling certain 2020-2022 Buick Encore GX and 2021-2022 Chevrolet Trailblazer vehicles. The emergency jack, if not positioned as directed in the vehicle owner's manual, can fracture while in use.
Consequence & remedy
Consequence: A fractured jack can cause the vehicle to collapse, increasing the risk of injury.
Remedy: Dealers will replace the jack, free of charge. Interim owner notification letters informing owner of the safety risk are expected to be mailed July 26, 2021. A second notice will be mailed once remedy parts become available. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A212335470.
General Motors LLC (GM) is recalling certain 2020 Chevrolet Corvette and Cadillac CT4, CT5 and XT4, 2021 Chevrolet Trailblazer, and 2020-2021 Buick Encore GX vehicles. Sensor connection contamination in the electronic brake boost system may cause an interruption of communication between the sensor and the brake boost system.
Consequence & remedy
Consequence: If communication with the sensor is interrupted, the electronic brake boost assist could be lost. Extra pedal force will be required to slow and stop the vehicle, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will replace the electronic brake boost module, free of charge. The recall began December 9, 2020. Owners may contact Chevrolet customer service at 1-800-630-2438, Cadillac customer service at 1-800-333-4223, or Buick customer service at 1-800-521-7300. GM's number for this recall is A202307260.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
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2020 Buick Encore Gx Problems, Complaints & Recalls | Skip That Year
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