2015 Buick Enclave

TL* THE CONTACT OWNS A 2015 BUICK ENCLAVE. THE CONTACT STATED THAT THE HEADLIGHTS ILLUMINATED ON THEIR OWN. THE CONTACT PLACED THE HEADLIGHTS ON AUTO SET AND THE LIGHTS WOULD GO OUT. BOTH HEADLIGHTS WOULD OCCASIONALLY ILLUMINATE ONE AFTER THE OTHER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 16,216. THE VIN WAS INVALID.

TUESDAY, 7/18/2017. I WAS COMING OVER A SMALL DECLINE ON LOCAL ROAD IN EAST BRUNSWICK, NJ. I APPLIED THE BRAKES AND CAME UPON THE TRAFFICS LIGHT AND TRAFFICS AHEAD AND THE VEHICLE SHOT FOREWORD. APPLYING THE BREAKS HAD NO EFFECT. IN FACT THE CAR APPEARED TO ACCELERATE. I DID NOT HAVE ENOUGH TIME TO AVOID HITTING THE VEHICLE IN FRONT OF ME WHICH CAUSED THAT VECHILE TO HIT ANOTHER. MY VEHICLE ACCELERATED VS BRAKING WHEN APPLYING THE BRAKES. APPLYING THE BRAKE HAD NO OR LITTLE EFFECT IN SLOWING THE VEHICLE. IS THERE, OR HAS THERE BEEN, REPORTS OF SIMILAR PROBLEMS WITH ACCELERATION PROBLEMS WITH THE BUICK ENCLAVE, 2015 MODEL ?.

I PURCHASED THE CAR IN AUGUST 2015. LESS THAN A WEEK AFTER BUYING IT, I HAD ISSUES WITH WHEELS AS IT WIGGLES AND IS NOT STABLE REGARDLESS OF THE TYPE OF ROAD I AM IN. THE DEALERSHIP NEEDED TO REALIGN THE WHEELS. AND IT'S BEEN HAPPENING ALL THE TIME THAT THEY NEEDED TO REALIGN THE WHEELS ALMOST EVERY TIME I HAVE AN OIL CHANGE DONE. ON TOP OF IT, THE WHEELS ALSO LOSES AIR PRESSURE TOO OFTEN. IT IS ALSO VERY DIFFICULT TO ACCELERATE FROM STOP AS CAR SEEMS WANTING TO GO TO A DIFFERENT DIRECTION. IT HAS BEEN HAPPENING FOR THE PAST 3 YEARS AND I WAS NOT AWARE OF THIS SITE. IT IS STILL HAPPENING

ON TWO SEPARATE OCCASIONS ALL FOUR VEHICLE BRAKES LOCKED UP WHILE THE VEHICLE WAS IN MOTION. THE FIRST TIME WAS IN A NEIGHBORHOOD AND THE VEHICLE WAS COMING TO A STOP AT A STOP SIGN WHEN THE REAR BRAKES LOCKED AND WOULD NOT RELEASE. THE VEHICLE WAS SHUT DOWN FOR AN EXTENDED PERIOD AND THEN WAS ABLE TO BE MOVED A SHORT PERIOD. THE BRAKES UNLOCKED AFTER SITTING OVERNIGHT. THE LOCAL DEALERSHIP SERVICED THE VEHICLE AND SAID THE BRAKE SYSTEM WAS OUT OF CALIBRATION. TWO DAYS LATER ALL FOUR BRAKES LOCKED WHILE DRIVING DOWN A INDUSTRIAL AREA STREET. THE VEHICLE WAS ABLE TO BE FORCIBLY MOVED OFF THE ROADWAY WHERE IT SAT FROM TWO HOURS AWAITING A TOW. AN ABS SYSTEM MALFUNCTION WAS BLAMED FOR THIS FAILURE AND RESULTED IN A VERY COSTLY REPAIR, NOT COVERED BY THE MANUFACTURER.

HEATED STEERING WHEEL GETS SO HOT WHEN INITIALLY TURNED ON THAT IT'S IMPOSSIBLE TO HOLD ONTO IT. I'VE TAKEN IT IN TO GET CHECKED AND WAS TOLD THAT BUICK WAS AWARE OF THE PROBLEM AND THAT I WAS TO TURN THE HEATER OFF FOR 10 MINUTES AND RESTART. THE STEERING WHEEL DOES EVENTUALLY COOL OFF ON IT'S OWN, BUT IT TAKES A GOOD COUPLE OF MINUTES AND MEANWHILE, YOU NEED TO WEAR A THICK GLOVE OR DO AS THEY SUGGEST AND TURN IT OFF. DOESN'T SEEM TO MATTER IF THE CAR IS BEING DRIVEN OR STATIONARY.

ON THURSDAY, 7/26/2018, I HAD PARKED MY CAR IN A RESTAURANT PARKING LOT. I APPEAR TO HAVE PULLED THE VEHICLE UP ONTO A CONCRETE SPACE DIVIDER. WHEN I TRIED LEAVING THE RESTAURANT, I COULDN'T BACK OFF OF THE SPACE DIVIDER, THE CAR WOULDN'T MOVE BACKWARD, SO I TRIED PULLING FOREWORD. WHEN THE CAR CAME FREE FROM THE DIVIDER, IT SHOT FOREWORD. APPLYING THE BREAKS HAD NO EFFECT. IN FACT THE CAR APPEARED TO ACCELERATE. I WAS HEADED DIRECTLY TOWARD A CONCRETE BUILDING, SO TO AVOID HITTING THE BUILDING HEAD ON, I HAD JUST ENOUGH TIME TO TURN THE STEERING WHEEL SLIGHTLY CAUSING THE VEHICLE TO SIDE SWIPE THE BUILDING BUT IT CRASHED INTO TWO PARKED VEHICLES. IT CAUSED EXTENSIVE DAMAGE TO MY VEHICLE AND ONE OF THE PARKED VEHICLES AND ONLY SLIGHT DAMAGE TO THE THIRD. IT APPEARED THAT THE VEHICLE ACCELERATED BEYOND THE EFFORT I APPLIED TO THE GAS PEDAL, IT RAN AWAY AND THE APPLICATION OF THE BRAKES HAD NO OR LITTLE EFFECT IN SLOWING THE VEHICLE. IS THERE, OR HAS THERE BEEN, REPORTS OF SIMILAR PROBLEMS WITH ACCELERATION PROBLEMS WITH THE BUICK ENCLAVE, 2015 MODEL ?

I PURCHASED THIS VEHICLE SEPTEMBER 2015 FROM CARMAX IN CHARLOTTESVILLE, VA. SINCE THAT PURCHASE, I HAVE KEPT UP ALL THE ROUTINE MANTAINANCE ON A SCHEDULE FROM OIL CHANGES, ALL FLUIDS, TIRE ROTATIONS. APRIL 21, 2016, MY FIRST RATHER LARGE EXPENSE, "ENGINE CHECK'. I AM HEARING A NOISE IN THE FRONT END. WARRANTY PAID A PORTION OF THIS ISSUE AND I PAID THE BALANCE. THE SERVICE DEPARTMENT INSTALLED N STRUT, N NUT, INSULATORS AND BEARINGS. AND THE DRIVER SEAT TRIM CRACKED AND BROKE. (1ST TIME); NEXT ISSUE IS A TOTAL WARRANTY ISSUE THAT INCLUDED REPLACING THE TORQUE CONVERTER. I ADVISED THEM THE ENGINE WAS SKIPPING AND THE CAR WOULD SLOW DOWN. THEY INSTALLED A CONVERTER GASKETS, HOSE AND 12 QTS OF FLUID. 1/27/18. I ADVISED THEM AGAIN OF A LEAK FROM WHAT I THOUGHT WAS THE ENGINE.AT THAT TIME, THEY ADVISED IT WAS A VAPOR LEAK FROM THE EXHUST PIPE. ALSO..THE DRIVER SEAT OUTER PANEL BROKE AGAIN, THEY REPLACED.AND NOW, 4/28/18, THEY ARE TELLING ME THE DRIVE SHAFT HAS TO BE REPLACED AT A COST TO ME OF OVER $2500 +. NOW. YES, I AM CONCERNED. THIS SHOULD NOT BE HAPPENING TO A RELATIVELY NEWER VEHICLE..ONE WOULD NOT THINK. MY ENCLAVE HAS 104K MILES ON HER CURRENTLY. THIS VEHICLE WAS PURCHASED FOR MY WEEKEND VISITS WITH MY DAUGHER AND GRANDCHILDREN. TO REPLACE MY 2000 FORD EXPLORER. AND NOW, I AM FEELING SAFER IN MY FORD EXPLORER. I HAVE NEVER HAD TO HAVE ANY KIND OF WORK DONE ON THAT VEHICLE, EXCEPT FOR ROUTINE MAINTAINANCE. AND SHE IS STILL RUNNING AS GREAT AS EVER. WHAT CAN GM DO FOR ME AND MY 2012 BUICK ENCLAVE. I AM LOSING MY FAITH IN THIS VEHICLE. PLEASE HELP. THANK YOU FOR YOUR TIME. I HOPE I DON'T END UP HAVING TO PAY FOR THIS ISSUE.

TIRES: EXPERIENCING TREAD CRACKING, LOSS OF TIRE PRESSURE. I AM CONSTANTLY STOPPING TO ADD AIR TO TIRES, LOSS OF PRESSURE IS INTERMITTENT. CAR IS IN MOTION ON CITY STREETS, HIGHWAYS AND FREEWAYS. LOSS OF TIRE PRESSURE IS A GREAT SAFETY CONCERN TO ME AND MY FAMILY ESPECIALLY WHEN THE TIRE PRESSURE LIGHT GOES ON SUDDENLY AND OFTEN.