2015 Buick Enclave

The dealership is unable to identify the failing component or system. The vehicle shuts off while driving above speeds of 60mph, which causes the power steering pump and power brake pump to fail. This symptom of shutting off while driving creates a significant life safety risk for the driver, passengers, and other motorists. The vehicle has been inspected by the dealership over 4 times in 3 months. Since the vehicle shuts off, there are no warning lamps, messages or other symptoms prior to the failure.

Sunday at 11 ish am eastern time I started the vehicle to get grocery items. The mileage was approximately 68680. The tire pressure warning light and air bag light came on along with the alerts to service air bag, side view collision, tire pressure, parking assist was shut off. The radio began to randomly shut off and reboot and the lower controls (heated seats, gate lift etc.) would not work, also the turn signal noise would go in and out. Tachometer and speedometer were slightly impacted. Monday I stopped at the dealer after making sure the battery connection was good- there has been no fluctuation of power according to the gauge or even how the items are alerting and the fact my door panel buttons to lock and unlock were not working. They were unable to detect an error with their handheld device even though all those alerts were going across the screen. Appt set for 10/20 at noon to go on the big computer (and probably cost my car payment just to see what is wrong) Today (I only have one car and was not offered a loaner even though we agreed it was a safety issue) the traction control light came on and off, the speedometer and tachometer were greatly impacted, the rear camera stated it needed servicing, my liftgate will not work even using the rear handle and sounds like there may be impact in the drivetrain happening as the gear select icon stayed on R for over 500 feet driving forward. There was no hard start, cold day or jump given- also compass is not working either. The radio will randomly say communication system is not working/connecting which appears to impact my OnStar. I have seen other issues for this year online and very concerned what electrical item it is going to impact next. I have children (K and college) and it is bad enough I HAVE to use my car to get to work. This will happen in park or going down the road at 55/60 and every speed between.

AIR CONDITIONING JUST STOPPED WORKING. MY 2015 BUICK ENCLAVE JUST TURNED 30,000 MILES. IMAGINE MY SHOCK WHEN I WAS TOLD IT WOULD COST $1,530.83 TO REPAIR. WARRANTY APPEARS TO BE 3 YEARS -30,000 MILES. I'VE NOTICED A LOT OF COMPLAINTS ON LINE REGARDING AIR CONDITIONING PROBLEMS IN THIS MAKE AND MODEL AND WONDERED IF A RECALL HAD TAKEN PLACE. I'VE BEEN A GENERAL MOTORS GAL THROUGH MOST OF MY LIFE. MY FATHER STARTED AT A 'REPO MAN WITH GMAC AND RETIRED AS SALES MANAGER 1970. I WAS SECRETARY TO BRANCH MANAGER @ MOTORS INSURANCE COMPANY IN MY YOUNGER DAYS. A LOT OF TRUST AND LOYALTY TO GM OVER THE YEARS, WHEN I BECAME A WIDOW AND NEEDED TO BUY A CAR ON MY OWN, I WAS EXCITED TO GO HIGHER-END AND PURCHASE MY BUICK ENCLAVE, THINKING IT WOULD LAST FOR YEARS. THEN IN JUNE 2018 TRANSMISSION OR DRIVE TRAIN FAILED BUT IT WAS UNDER WARRANTY. THEN IN JULY 2020 DURING A ROUTINE OIL CHANGE I HAD TO PAY $222.14 ADDITIONAL WORK. WAS TOLD BY LOCAL MECHANIC THAT NONE OF THIS WAS NEEDED. BOTTOM LINE, I SPENT $50,000 TO PURCHASE THIS VEHICLE AND NOW I CERTAINLY DO NOT FEEL SECURE DRIVING THIS CAR. LIVING ALONE REQUIRES RELIABLE TRANSPORTATION! HOPE YOU WILL FIND A SOLUTION TO HELP ME WITH THIS HUGE AC EXPENSE. APPARENTLY THE DIAGNOSTIC TEST PRELIMINARILY COST $200.00 ALONE. WHICH IS CRAZY. THANK YOU IN ADVANCE FOR YOUR KIND CONSIDERATION. DEALER IS I.G.BURTON, 17861 COASTAL HWY, LEWES, DELAWARE 19958

WHEN DRIVING ON EXPRESSWAY CAR DROPS TO LIMP MODE I HAVE RETURNED TO SEVERAL DEALERS NO CODES CAN BE FOUND. NOTIFIED GM OFFICE ABOUT PROBLEM. ONLY SOLUTION IS TO GIVE ME A 2000 DOLLAR CERTIFICATE TO BUY A NEW GM PRODUCT. SAFETY PROBLEM WHEN YOU HAVE A 70 YEAR OLD DRIVING 70 MPH IN HIGH SPEED LANE AND IT DROPS TO LIMP MODE.CONTACTED GM CENTRAL OFFICE CASE [XXX] TALKED TO DANIELLE AT 855-880-1400 EXTENSION 5914268.. I ALSO HAVE SEVERAL PHOTO'S OF THE DASH BOARD WARNINGS ABOUT TRACTION CONTROL AND STABLIZER I DON'T KNOW HOW TO SEND DOCUMENTS ON THE COMPUTER . IT HAS HAPPEN MORE THA 10 TIMES, I STOPPED WASTING MY TIME FOR SOMETHING THEY CAN.T FIND. I BELIEVE IT'S A PROBLEM WITH COMPUTER, BUT THEY TELL ME THE COMPUTER WOULD LET THEM KNOW IF ITS NOT WORKING CORRECTLY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT

WHILE DRIVING A SENSOR CAME ON FOR STAIBLITRAKS AND NO ALL WHEEL DRIVE MODE WAS DISABLED AND ABS CAME ON. CAR STARTED TO JERK OR LUNGE FORWARD NUMEROUS TIMES, UNTIL CAR GOT UP TO SPEED. AFTER I SHUT THE CAR OFF AND MY WIFE & SON WHO WAS IN A BOWLING TOURNEMENT, WE CAME OUT AND STARTED THE CAR AND I NOTICED THAT WHEN I PUT THE BRAKES ON AT FIRST THERE WASN'T ANY TILL I STARTED MOVING.

THERE IS A GRINDING NOISE WHEN TURNING WHEELS FROM FAR LEFT AND FROM FAR RIGHT. GENERALLY HEARD AS YOU BEGIN TO BACK UP FROM A PARKING SPACE AND GOING FORWARD AND TURNING THE STEERING WHEEL IN EITHER DIRECTION. VEHICLE HAS ABOUT 73,000 MILES AND NEW FACTORY RECOMMENDED TIRES AT 68,000 MILES. RECENTLY HAD LEAKING POWER STEERING PUMP REPLACED BY GM BUICK GARAGE. GM MECHANIC CAN'T DETERMINED SOURCE OF GRINDING SOUND.

HEATED STEERING WHEEL GETS SO HOT WHEN INITIALLY TURNED ON THAT IT'S IMPOSSIBLE TO HOLD ONTO IT. I'VE TAKEN IT IN TO GET CHECKED AND WAS TOLD THAT BUICK WAS AWARE OF THE PROBLEM AND THAT I WAS TO TURN THE HEATER OFF FOR 10 MINUTES AND RESTART. THE STEERING WHEEL DOES EVENTUALLY COOL OFF ON IT'S OWN, BUT IT TAKES A GOOD COUPLE OF MINUTES AND MEANWHILE, YOU NEED TO WEAR A THICK GLOVE OR DO AS THEY SUGGEST AND TURN IT OFF. DOESN'T SEEM TO MATTER IF THE CAR IS BEING DRIVEN OR STATIONARY.