NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
275 reports128,000 miles · Dec 11, 2017
Electrical System
WHAT WAS HAPPENING WAS THE CAR WOULD JUST START DOWNSHIFTING BY ITSELF, SPEED WAS DRASTICALLY REDUCED. IT DIDN'T MATTER HOW FAST OR SLOW I WAS GOING BUT IT DID HAPPEN ON THE EXPRESSWAY AND I WENT FROM 65MPH TO 40 MPH IN A MATTER OF SECONDS. HAD BEEN HAPPENING FOR A YEAR AND HAS BEEN TO THE DEALER 5 TIMES, THIS LAST TIME THEY HAD…
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WHAT WAS HAPPENING WAS THE CAR WOULD JUST START DOWNSHIFTING BY ITSELF, SPEED WAS DRASTICALLY REDUCED. IT DIDN'T MATTER HOW FAST OR SLOW I WAS GOING BUT IT DID HAPPEN ON THE EXPRESSWAY AND I WENT FROM 65MPH TO 40 MPH IN A MATTER OF SECONDS. HAD BEEN HAPPENING FOR A YEAR AND HAS BEEN TO THE DEALER 5 TIMES, THIS LAST TIME THEY HAD IT FOR 7 WEEKS AND REQUIRED GM TECH CENTER SUPPORT TO FINALLY GET IT FIXED. THIS WAS NOT ONLY A SAFETY ISSUE BUT ALSO A FIRE HAZARD. FOLLOWING IS THE FIX: NEC TO CHECK OTHER DATA CIRCUITS THAT MIGHT BACK FEED INTO HIGH SPEED CIRCUIT. FOUND CIRCUIT #6060 BACK FEEDING IN TO CIRCUIT 2500 CAUSING ITERMITTENT COMMUNICATION LOSS. FOUND CIRCUIT OVERLOAD AT CONTACT POINT G110. WAS SERVING AS A CONTACT POINT FOR NINE CIRCUITS AND OVERHEATING, CAUSING HIGH RESISTANCE AND LOSS OF DATA COMMUNICATION AT TIMES. NECESSARY TO SEPARATE INTO 2 CONTACT POINTS TO REDUCE LOAD AND PREVENT OVERHEATING AND HIGH RESISTANCE THAT WAS CAUSING DATA CIRCUIT BACKFEEDING AND DATA LOSS. THEY SHOWED ME THE CIRCUIT WITH THE 9 WIRES THAT THEY REMOVED AND IT WAS ALL MELTED AND BURNT. NOT ONLY DID THE DRASTIC AND SUDDEN REDUCTION OF POWER CREATE A VERY UNSAFE SITUATION THE OVERHEATING OF THE CIRCUIT, BURNING AND MELTING OF WIRES CREATED A HUGE FIRE POTENTIAL.
NHTSA ODI #11053926
83,000 miles · Dec 6, 2017
Unknown Or Other
HELLO, WE HAVE JUST PURCHASED A USED 2010 ENCLAVE BUICK ABOUT THREE MONTHS AGO AND HAVE JUST HIT THE 80,000 MILE MARK AND MY ENGINE LIGHT TURNED ON AND THE DIAGNOSIS FOR THIS VEHICLE IS P0008. ON LINE THEY SHOW THE PREVIOUS MODELS TO MINE WHERE ALL RECALLED FOR THIS CODE ISSUE. MY CONCERN IS WAS THIS ISSUE FIXED FOR THESE NEWER…
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HELLO, WE HAVE JUST PURCHASED A USED 2010 ENCLAVE BUICK ABOUT THREE MONTHS AGO AND HAVE JUST HIT THE 80,000 MILE MARK AND MY ENGINE LIGHT TURNED ON AND THE DIAGNOSIS FOR THIS VEHICLE IS P0008. ON LINE THEY SHOW THE PREVIOUS MODELS TO MINE WHERE ALL RECALLED FOR THIS CODE ISSUE. MY CONCERN IS WAS THIS ISSUE FIXED FOR THESE NEWER MODELS OR IS THIS SOMETHING THAT WILL BE RECALLED IN THE FUTURE JUST LIKE THE OLDER MODELS DID. THERE ARE OTHERS CONCERNED WITH THIS SAME ISSUE SO I'M AWARE THAT WE ARE NOT THE ONLY ONES. THANKS YOU, P.S VERY HOPEFUL SOMEONE CAN HELP WOULD HATE TO SPEND ALL THAT MONEY ON A VEHICLE WE HAVE RECENTLY PURCHASED AND DOES NOT HAVE TOO MANY MILES.
NHTSA ODI #11052771
60,000 miles · Nov 30, 2017
Steering
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT SHE BEGAN HAVING ISSUES WITH THE STEERING THAT PROGRESSIVELY BECAME WORSE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED. THE VEHIC…
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TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT SHE BEGAN HAVING ISSUES WITH THE STEERING THAT PROGRESSIVELY BECAME WORSE. THERE WERE NO WARNING INDICATORS ILLUMINATED BEFORE OR AFTER THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION FAILED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE VIN WAS UNKNOWN. THE DEALER AND THE MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
NHTSA ODI #11051497
Mileage unknown · Oct 29, 2017
EngineSteering
ENGINE LIGHT CAME ON AND TOOK INTO DEALERSHIP FOR A DIAGNOSIS OF ISSUE. WAS TOLD THAT THE TIMING CHAIN HAD STRETCHED AND NEEDED REPLACED WITH A COST ESTIMATE OF $3000. THIS IS THE 2ND TIME THAT THIS HAS HAPPENED, THE FIRST BEING AT 48K MILES, AND NOW AT 95K MILES. WHEN THE REPAIR WAS BEING MADE, WAS TOLD THAT THE CRANK SHAFT …
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ENGINE LIGHT CAME ON AND TOOK INTO DEALERSHIP FOR A DIAGNOSIS OF ISSUE. WAS TOLD THAT THE TIMING CHAIN HAD STRETCHED AND NEEDED REPLACED WITH A COST ESTIMATE OF $3000. THIS IS THE 2ND TIME THAT THIS HAS HAPPENED, THE FIRST BEING AT 48K MILES, AND NOW AT 95K MILES. WHEN THE REPAIR WAS BEING MADE, WAS TOLD THAT THE CRANK SHAFT WAS WARPED AND HAD FRAYED THE ENGINE INTERNALLY - CAUSED BY THE BAD TIMING CHAIN AND I NOW NEEDED A NEW ENGINE. CONTACTED BUICK, BUT THEY WOULD NOT DO ANYTHING ABOUT IT. BUICK HAS KNOWN ABOUT THIS ISSUE FOR YEARS, AND YET REFUSES TO BACK THEIR PRODUCT OR HELP THEIR CUSTOMERS. ONCE THE ENGINE WAS REPLACED, I NOW HAVE A LOUD POWER STEERING 'WHINE' AND WAS TOLD THAT THE POWER STEERING PUMP NEEDS REPLACED - ANOTHER KNOWN ISSUE BY BUICK. JUST INCREDIBLE.
NHTSA ODI #11040979
Mileage unknown · Oct 8, 2017
Engine
I HAVE OWNED MY BUICK ENCLAVE LESS THAN 2 YEARS & I AM ALREADY HAVING TO PUT ANOTHER TIMING CHAIN IN IT! I TALKED TO GM THE FIRST TIME BUT THEY WOULDN'T DO ANYTHING ABOUT IT BUT TOLD ME THIS IS THE SAME ISSUE THE 09S WERE HAVING. IF THE NEXT YEAR UP IS HAVING RHE THE SAME ISSUES WHY WOULDN'T THEY RECALL THIS AS WELL ITS VERY EXP…
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I HAVE OWNED MY BUICK ENCLAVE LESS THAN 2 YEARS & I AM ALREADY HAVING TO PUT ANOTHER TIMING CHAIN IN IT! I TALKED TO GM THE FIRST TIME BUT THEY WOULDN'T DO ANYTHING ABOUT IT BUT TOLD ME THIS IS THE SAME ISSUE THE 09S WERE HAVING. IF THE NEXT YEAR UP IS HAVING RHE THE SAME ISSUES WHY WOULDN'T THEY RECALL THIS AS WELL ITS VERY EXPENSIVE TO HAVE FIXED EVERY 10 MONTHS!!!!! THE FIRST TIME I WAS DRIVING OFF THE EXIT RAMP OF THE HIGHWAY WHEN THE VECHILE RANDOMLY QUIT WITH MY 3 KIDS IN THE CAR IT WAS THE MIDDLE OF WINTER IN MICHIGAN & THE TOW TRUCK DIDN'T GET THERE TILL ALMOST 2AM COULDN'T GET THE HEAT ON OR ANYTHING! THIS SECOND TINE I HEARD A RATTLING IN THE ENGINE SO I TOOK IT IN & ITS THE SAME ISSUE & ALTHOUGH I HAVE A 12 MONTH WARRANTY ON THE PARTS & ITS ONLY BEEN 10 MONTHS BUICK IS REFUSING TO REPLACE THE PARTS SO AGAIN ITS COMING OUT OF MY POCKET!
NHTSA ODI #11032253
125,000 miles · Sep 29, 2017
Unknown Or Other
AS I AM DRIVING THE CARS AUTO LOCKS WILL SUDDENLY UNLOCK AND LOCK THEN THE CAR GOES INTO NEUTRAL, RPM'S GO UP, CAR SLOWS DOWN AND THE ENGINE REVS, IT LASTS FOR 30 SEC OR SO THEN GOES BACK INTO DRIVE. HAS DONE IT AT 25 MPH ALL THE WAY UP TO 70 MPH, HAPPENS INTERMITTENTLY NO RHYME OR REASON TO IT. VERY SCARY AND DANGEROUS, HAS HAP…
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AS I AM DRIVING THE CARS AUTO LOCKS WILL SUDDENLY UNLOCK AND LOCK THEN THE CAR GOES INTO NEUTRAL, RPM'S GO UP, CAR SLOWS DOWN AND THE ENGINE REVS, IT LASTS FOR 30 SEC OR SO THEN GOES BACK INTO DRIVE. HAS DONE IT AT 25 MPH ALL THE WAY UP TO 70 MPH, HAPPENS INTERMITTENTLY NO RHYME OR REASON TO IT. VERY SCARY AND DANGEROUS, HAS HAPPENED 10-12 TIMES IN THE LAST YEAR, HAPPENED TWICE TODAY WHILE ON THE EXPRESSWAY, VERY SCARY. THE OTHER THING IT DOES IS IT WILL JERK, CHECK ENGINE LIGHT COMES ON, THINGS FLASH ON THE DASH, SERVICE STABILITRAC, PARK ASSIST OFF, TRACTION CONTROL OFF IT THEN WON'T SHIFT GEARS AND I HAVE TO STOP AND SHUT THE CAR OFF, CHECK ENGINE LIGHT STAYS ON FOR A DAY OR TWO. THESE ARE 2 SEPARATE ISSUES. HAVE HAD TO DEALER MULTIPLE TIMES, THEY SAY DON'T KNOW WHATS WRONG. THIS SEEMS TO BE AN ISSUE WITH 2010 ENCLAVES ACCORDING TO [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA ODI #11030580
84,000 miles · Aug 24, 2017
Engine
MY 2010 BUICK ENCLAVE WITH LESS THAN 85000 MILES HAD A CATATSTROPHIC ENGLINE FAILURE ON HIGHWAY 895 IN BALTIMORE, MD ON 8/22/2017. WE WERE TRAVELING ABOUT 60 MILES PER HOUR WHEN THIS HAPPENED. THERE WAS A LOUD NOISE FOLLOWED BY BILLOWS OF WHITE SMOKE AND THE CAR STOPPED. WE HAD A TOW TRUCK PICK IT UP AND THE SERVICE ATTENDANT …
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MY 2010 BUICK ENCLAVE WITH LESS THAN 85000 MILES HAD A CATATSTROPHIC ENGLINE FAILURE ON HIGHWAY 895 IN BALTIMORE, MD ON 8/22/2017. WE WERE TRAVELING ABOUT 60 MILES PER HOUR WHEN THIS HAPPENED. THERE WAS A LOUD NOISE FOLLOWED BY BILLOWS OF WHITE SMOKE AND THE CAR STOPPED. WE HAD A TOW TRUCK PICK IT UP AND THE SERVICE ATTENDANT AT THE REPAIR PLACE SAID THERE IS A FIST SIZE HOLE IN THE ENGINE BLOCK. THIS CAR HAS BEEN WELL MAINTAINED AND SO IT IS BAD THAT THE ENGINE FAILED. SINCE I LIVE AN HOUR AND HALF AWAY WE HAVEN'T HAD A CHANCE TO TAKE ANY PHOTOS.
NHTSA ODI #11019331
90,900 miles · Jun 28, 2017
Engine
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE MAKING A RIGHT TURN, THE VEHICLE STALLED IN THE MIDDLE OF THE INTERSECTION. THE CONTACT HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. ALSO, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO REEDMAN TOLL AUTO WORLD (1700 E LINCOLN HWY LANGHORNE, PA 19047…
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TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. WHILE MAKING A RIGHT TURN, THE VEHICLE STALLED IN THE MIDDLE OF THE INTERSECTION. THE CONTACT HAD TO PUSH THE VEHICLE TO THE SIDE OF THE ROAD. ALSO, THE SERVICE ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TOWED TO REEDMAN TOLL AUTO WORLD (1700 E LINCOLN HWY LANGHORNE, PA 19047, (877) 702-7807) WHERE IT WAS DIAGNOSED THAT THE VALVES WERE DAMAGED AND THE TIMING CHAIN WAS STRETCHED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DISCOUNTED A SMALL PORTION OF THE REPAIR COST, BUT DID NOT OFFER ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 90,900.
NHTSA ODI #11001903
110,000 miles · Jun 26, 2017
Engine
TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE EXITING A PARKING LOT, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH CODE P0008 AND P0009, ENGINE POSITION SYSTEM PERFORMANCE BAN…
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TL* THE CONTACT OWNS A 2010 BUICK ENCLAVE. THE CONTACT STATED THAT THE ENGINE WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE EXITING A PARKING LOT, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED WITH CODE P0008 AND P0009, ENGINE POSITION SYSTEM PERFORMANCE BANK 1, AND BANK TWO TIMING CHAIN, AND TIMING CHAIN KIT FOR THE ENGINE. THE CONTACT WAS INFORMED THAT THE VEHICLE NEEDED TO BE SERVICED BY A DEALER. THE CONTACT HAD CALLED WOODY BUICK DEALER, LOCATED ON 1585-1591 OGDEN AVE, NAPERVILLE IL 60540, AND WAS TOLD THAT THE FAILURE WAS DANGEROUS AND IT WAS AN EMERGENCY TO BRING THE VEHICLE IN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED DUE TO THE REPAIR FEES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND HAD INFORMED THE CONTACT THE VIN WAS NOT INCLUDED IN THE RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
NHTSA ODI #11001468
135,000 miles · Jun 26, 2017
Electrical SystemService Brakes
VEHICLE STAYS RUNNING AFTER IGNITION KEY IS TURNED OFF AND REMOVED. BRAKE PEDAL MAKES A SQUEAKING SOUND WHEN DEPRESSED.
NHTSA ODI #11001359
Official recalls
6Oct 7, 2021
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Air Bags:frontal
General Motors, LLC (GM) is recalling certain 2008-2017 Buick Enclave and 2013-2017 Chevrolet Traverse vehicles. The driver's air bag inflator may explode during deployment, due to a manufacturing defect.
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Dealers will replace the driver's air bag module, free of charge. Interim owner notification letters were mailed on November 3, 2021. Owner notification letters were mailed on January 10, 2022. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N212349040.
Apr 8, 2021
General Motors, LLC (GM) is recalling certain 2010-2015, 2017 Buick Enclave, 2010-2019 Chevrolet Traverse, and 2011-2016 GMC Acadia vehicles. The side curtain air bags may not be properly attached.
Consequence & remedy
Consequence: Unsecured side curtain air bags may not perform as intended, increasing the risk of injury.
Remedy: GM will notify owners, and dealers will inspect and, if necessary, realign or replace the weld nuts, free of charge. Owner notification letters were mailed on May 24, 2021. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, and GMC customer service at 1-800-462-8782. GM's number for this recall is N202321200.
Jun 30, 2015
General Motors LLC (GM) is recalling certain model year 2008-2012 Buick Enclave vehicles manufactured January 3, 2007, to February 29, 2012, 2009-2012 Chevrolet Traverse vehicles manufactured July 6, 2008, to March 9, 2012, 2007-2012 GMC Acadia vehicles manufactured September 15, 2006, to February 29, 2012, and 2007-2010 Saturn Outlook vehicles manufactured August 17, 2006, to March 18, 2010. The affected vehicles, equipped with the power liftgate option, have gas struts that hold the power liftgate up when open. These struts may prematurely wear and the open liftgate may suddenly fall.
Consequence & remedy
Consequence: If the open liftgate unexpectedly falls, it may strike a person, increasing their risk of injury.
Remedy: GM will notify owners, and dealers will update the software for the power liftgate actuator motor control unit so that the motor will prevent the rapid closing of the lift gate, free of charge. The recall began on November 15, 2016. Owners may contact Buick customer service at 1-800-521-7300, Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Saturn customer service at 1-800-553-6000. GM's number for this recall is 15240.
May 20, 2014
General Motors is recalling certain model year 2009-2014 Buick Enclave vehicles manufactured April 14, 2008, through May 14, 2014, Chevrolet Traverse vehicles manufactured June 6, 2008, through May 14, 2014, and GMC Acadia vehicles manufactured April 9, 2008, through May 14, 2014, and 2009-2010 Saturn Outlook vehicles manufactured April 14, 2008, through March 18, 2010. In the affected vehicles, the flexible steel cable that connects the seatbelt to the front outboard seating positions may fatigue and separate over time.
Consequence & remedy
Consequence: If the steel cable becomes fatigued and separates, the seatbelt may not properly restrain the seat occupant increasing the risk of an injury in a crash.
Remedy: General Motors will notify owners, and dealers will inspect and, if necessary, repair and replace the lap pretensioner, free of charge. Parts are not currently available. An interim notice will be mailed to owners in July 2014. A second notice will be mailed to owners once parts become available. The recall for the 2009-2010 model years began on July 11, 2014. The interim letter for the 2011-2014 model years were distributed on July 11, 2014. Owners may contact General Motors at 1-800-222-1020 (Chevrolet), 1-800-521-7300 (Buick), 1-800-462-8782 (GMC), 1-800-553-6000 (Saturn). General Motors recall number for this campaign is 14187.
Mar 17, 2014
General Motors LLC (GM) is recalling certain model year 2008-2013 Buick Enclave and GMC Acadia and 2009-2013 Chevrolet Traverse and 2008-2010 Saturn Outlook vehicles. In the affected vehicles, increased resistance in the driver and passenger seat mounted side impact air bag (SIAB) wiring harnesses may result in the SIAB and seat belt pretensioners not deploying in the event of a crash.
Consequence & remedy
Consequence: Failure of the side impact air bags and seat belt pretensioners to deploy in a crash increase the risk of injury to the driver and front seat occupant.
Remedy: GM will notify owners, and dealers will replace the affected harness connections with soldered connections, free of charge. The recall began on June 16, 2014. Buick owners may contact the owner center at 1-800-521-7300, Chevrolet owners at 1-866-694-6546, Saturn at 1-800-553-6000, and GMC owners at 1-866-996-9463. GM's number for this recall is 14030. Note: Vehicles repaired as part of Customer Satisfaction Campaign 10085 and special coverage 10335 have already had the subject condition repaired and therefore are not included in the safety recall.
Aug 12, 2010
GENERAL MOTORS IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET TRAVERSE, BUICK ENCLAVE, GMC ACADIA, AND SATURN OUTLOOK VEHICLES. THE SECOND ROW SEAT SIDE TRIM SHIELD RESTRICTS THE UPWARD ROTATION OF THE SAFETY BELT BUCKLE WHEN THE SEAT BACK IS RETURNED TO A SEATING POSITION AFTER BEING FOLDED FLAT. IF THE BUCKLE CONTACTS THE SEAT FRAME, ADDITIONAL EFFORT IS REQUIRED TO RETURN THE SEAT TO A SEATING POSITION. IF SUFFICIENT FORCE IS APPLIED, THE BUCKLE COVER COULD BE PUSHED DOWN THE STRAP, EXPOSING AND PARTIALLY DEPRESSING THE RED RELEASE BUTTON.
Consequence & remedy
Consequence: THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, INCREASING THE RISK OF INJURY TO THE SEAT OCCUPANT.
Remedy: DEALERS WILL MODIFY THE SECOND ROW SEAT SIDE TRIM SHIELDS. IF A SAFETY BELT BUCKLE IS DAMAGED, DEALERS WILL REPLACE IT FREE OF CHARGE. THE SAFETY RECALL BEGAN ON AUGUST 18, 2010. OWNERS MAY CONTACT CHEVROLET AT 1-800-630-2438, BUICK AT 1-866-608-8080, GMC AT 1-866-996-9463, AND SATURN AT 1-800-972-8876, OR AT THE OWNER CENTER AT WWW.GMOWNERCENTER.COM.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
2EA20002 · Outboard Front Seat Belt Anchor Cable Failure
Opened Aug 31, 2020 · Closed Aug 30, 2024
Status: closed (inferred from source dates) · Seat Belts; Seat Belts:front; Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Additional source detail variants (3)
Seat Belts:front:anchorage
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts:front
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
Seat Belts
On August 31, 2020, the Office of Defects Investigations (ODI) opened Engineering Analysis (EA) EA20002, as an upgrade of Recall Query (RQ) RQ19003. This investigation, related to recall 14V-266, was opened to investigate instances of detachment of the flexible steel seat belt anchor cable attached to the outboard side of the front seats in vehicles manufactured by General Motors (GM). The subject vehicles included model year (MY) 2009 through 2014 GMC Acadia, Buick Enclave, and Chevrolet Traverse SUVs as well as MY 2009 through 2010 Saturn Outlook SUVs. These vehicles were previously repaired for this defect under recall 14V-266. The subject vehicle population is approximately 1.3 million vehicles. Special Coverage N192219480, issued in June 2019, addressed the subject defect in vehicles that previously received the recall remedy repair for subject recall 14V-266. The Special Coverage allows for component replacement for 12 years or 180,000 miles from the initial sale date, whichever comes first. Special Coverage N192219480 instructed service technicians to inspect the driver’s seat belt anchor cable for any damage to the protective sleeve and if damage was observed, the cable was replaced with a new sleeve as well as a new closeout piece that relocated the cable to mitigate the subject condition. In view of the Special Coverage conducted by General Motors, the high detectability of the subject failure, and the low rate of occurrence, this Engineering Analysis is closed. The closing of this investigation does not constitute a finding by NHTSA that a safety-related defect does not exist. The Agency reserves the right to take additional action if warranted by future circumstances. To review the ODI reports cited in the Closing Resume ODI Report Identification Number document, go to NHTSA.gov. Please see the attached document “EA20-002 Detailed Closing Summary” for more a detailed closing resume summary.
RQ19003 · Seat Belt Anchor Cable Failure
Opened May 28, 2019 · Closed Aug 31, 2020
Status: closed (inferred from source dates) · Seat Belts:front; Seat Belts:front:anchorage; Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Additional source detail variants (3)
Seat Belts:front:anchorage
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:front
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
Seat Belts:pretensioner
On May 19, 2014, General Motors LLC (GM) notified the Office of Defects Investigation (ODI) that it would conduct Safety Recall 14V266 to address fatigue and separation of the flexible steel cable that connects the front outboard seat belts to the seat-mounted belt pre-tensioner in 1.4 million model year (MY) 2009-2010 Saturn Outlook, 2009-2014 Buick Enclave, GMC Acadia and Chevrolet Traverse (Lambda Platform) vehicles.The remedy was to inspect for signs of damage and replace pre-tensioner anchor cables as needed. Re-work was conducted to relocate the pre-tensioner anchor cable out of the occupant entry path. ODI has subsequently received four (4) Vehicle Owners Questionnaires (VOQ) reporting anchor cable separations with no apparent warning in covered vehicles after the Recall 14V266 remedy had been applied.ODI opened RQ19-003 to assess the effectiveness of the actions GM took in Recall 14V266 and review the full warranty and complaint data related to seat belt anchor cable separations and replacements. ODI continues to receive occasional cable failure complaints both for the subject vehicles and other GM models and model years that have also been previously recalled addressing this condition.Although the cable separation complaint rate is very low, over the past three years ODI has received two (2) additional VOQ?s citing belt cable separations for Lambda platform vehicles outside the scope of recall 14V266, (11217092, 11118075) and complaints for other GM models covered in a number of similar Safety Recalls:* 15V269, 2011-12 Chevrolet Malibu (11181115, 11288168); * 16V209, 2014-15 Silverado 1500, Sierra 1500 (11254364, 10935183, 10953851, 11025376, 11282043, 11288701, 11309884); and * 16V518 2014-16 Caprice Police Pursuit, SS (10905644, 10990669, 11340893).ODI's review of GM's data confirms the low potential failure rate for the vehicles covered by recall 14V266. However, ODI believes that complainants may not recognize accumulating cable fatigue damage from the visual cues available in routine vehicle use.ODI is upgrading RQ19-003 to an Engineering Analysis to more closely assess seat belt conditions and strength levels in the field. This work will include the collection of seat belt samples from a wider range of recalled and peer vehicles for detailed analysis and testing.The ODI reports (VOQs) associated with this RQ19-003 can be viewed at NHTSA.gov under the following reference numbers: 11144704, 11076704, 11185619, 11151922, 11164011, 10967518, 11113486, 11115648
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