2001 Buick Century

BUICK CENTURY 2001 DEALER/REPAIR TOLD ME THAT I NEEDED TO REPLACE THE EBCM AND CONTROL ARMS AFTER I COMPLAINED ABOUT THE SLIGHT SHIMMY ON THE RIGHT SIDE AT 55. THEY ALSO SAID THAT THEY HAD RECEIVED NOTICE ABOUT THIS DEFECT FROM THE COMPANY, BUT NO RECALL. I'M NOT CLEAR WHY I SHOULD HAVE TO PAY A BILL OF $1222. FOR A DEFECT REPAIR.*AK

CONSUMER HAD HER AUTOMOBILE FOR A SHORT PERIOD OF TIME, AND A LOT OF THINGS HAD GONE WRONG. ELECTRICAL SYSTEM MALFUNCTIONED/ VISOR LIGHT STAYED ON ALL THE TIME/ BACK WINDOWS WOULD NOT GO/ BRAKE CALIPER WAS NOT SEALING/ FRONT BRAKE ROTORS WERE PITTED, THAT WAS WHAT THE MECHANIC TOLD HER, AND THE SUSPENSION SYSTEM HAD TO BE REPLACED. SHE STATED ALL OF THE ABOVE HAVE HAPPENED TO VEHICLE WHICH HAD A LOW MILEAGE. BUT ALL OF THESE THINGS WERE REPAIRED. BUT SHE WAS NOT WORRIED, WHAT ELSE WAS GOING WRONG.*AK

ON MAY 29,2002 WE PURCHASED A 2001 BUICK CENTURY FROM LLOYD BUICK. THIS CAR WAS PURCHASED BECAUSE THE VAN WE OWNED HAD BEEN IN THE SHOP 10 TIMES IN 2 MONTHS AND WE WERE INFORMED THAT IT COULD NOT BE FIXED. ON THE WAY HOME FROM THE DEALERSHIP ON THE DAY OF PURCHASE WE HEARD A THUMPING NOISE ON THE RIGHT FRONT TIRE. CALLED THE DEALERSHIP AND WERE TOLD TO BRING THE CAR IN. THIS WAS DONE ON 5-30-2002. THE SERVICE REP AND MY HUSBAND TOOK IT FOR A TEST DRIVE AND RESULTED IN PUTTING 4 NEW TIRES ON THE CAR. THE WORK ORDER READS REPLACE 2 FRONT TIRE CHOPPED AS PER SALES. REPLACE 4 TIRES AND BALANCE. WE PICKED UP THE CAR AND THE NEXT DAY THE LOW TIRE LIGHT CAME ON. WE CHECKED THE TIRES AND THE AIR PRESSURE WAS FINE. AGAIN WE CALLED THE DEALER BROUGHT THE CAR IN AND THE SALESMAN RESET THE COMPUTER AND THE LIGHT WENT OFF. ON 6-8-2002 WE GOT IN THE CAR AT 6:30 AM AND THE STEERING WHEEL WAS LOCKED AND T;HE KEY WOULD NOT TURN. GOT OUT THE MANUAL FOLLOWED INSTRUCTIONS STILL WOULD NOT RELEASE. WE HAD A FRIEND PICK US UP HE ALSO TRIED WITH NO AVAIL. WENT TO ORLANDO AND WHEN WE CAME HOME AGAIN CALLED THE DEARLER THEY TOLD US TO FOLLOW THE MANUAL TRIED AGAIN STILL DID NOT WORK. CALLED BACK AND WERE TOLD TO CALL OUR ROAD SERVICED TO HAVE THE CAR TOWED IN. AT 2:41 THE CALLED WAS PLACED TO BUCIK ROADSIDE SERVICE ABOUT 1 HOUR LATER A TRUCK ARRIVED AND THEY WOULD NOT TOW THE CAR BECAUSE THEY WOULD HAVE TO DRAG IT OUTOF THE DRIVEWAY BECAUSE THE WHEELS WERE LOCKED. THIS WOULD RESULT IN RUINING THE TIRES AND THE DRIVEWAY. CALLED THE DEALER AGAIN THE SALESMAN CAME OVER ABOUT 6:30 HE COULD NOT RELEASE THE WHEEL EITHER. HE LEFT US A CAR TO USE OVER THE WEEKEND . ON MONDAY THE DEALERHIP CAME WITH A TOW TRUCK AND TOWED THE CAR AWAY. THEY CALLED THE NEXT DAY TO SAY IT WAS READY. WE DO NOT HAVE A WORK ORDERS FOR THE LAST 2 VISITS BUT CAN GET THEM UPON REQUEST PLEASE INFORM US OF YOUR FINDINGS.*AK