NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
97 reports20,394 miles · Jun 27, 2010
Service Brakes, Hydraulic
I OWN A 2008 CHRYSLER TOWN AND COUNTRY. 1) THE FRONT BRAKES NEEDED TO BE REPLACED AT 20394 MILES ON THE ODOMETER. 2) SERVICE CENTER REPORTS THAT DUE TO A KNOWN ISSUE ACROSS MANY OF THEIR CHRYSLER T&C CUSTOMERS AND A TECHNICAL SERVICE BULLETIN FROM CHRYSLER THE FRONT ROTORS MUST BE REPLACED AFTER THE FIRST BRAKE JOB DUE THE…
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I OWN A 2008 CHRYSLER TOWN AND COUNTRY. 1) THE FRONT BRAKES NEEDED TO BE REPLACED AT 20394 MILES ON THE ODOMETER. 2) SERVICE CENTER REPORTS THAT DUE TO A KNOWN ISSUE ACROSS MANY OF THEIR CHRYSLER T&C CUSTOMERS AND A TECHNICAL SERVICE BULLETIN FROM CHRYSLER THE FRONT ROTORS MUST BE REPLACED AFTER THE FIRST BRAKE JOB DUE THEM NOT BEING ABLE TO BE MACHINED DOWN ANY THINNER. 3) THE FRONT BRAKES SCRATCH AND SQUEAK WHILE BRAKING AT LOW SPEEDS. SERVICE CENTER REPORTS THAT THIS IS ALSO A KNOWN CHRYSLER ISSUE AND THAT THERE IS A RECALL IN THE WORKS TO ADDRESS THE REPLACEMENT OF THE WHOLE FRONT BRAKE SYSTEM. WOULD LIKE NHTSA TO BE INFORMED OF THE POOR BRAKE PERFORMANCE ON THIS MODEL AND TO "ENCOURAGE" CHRYSLER TO ISSUE THE RECALL SOONEST. *TR
NHTSA ODI #10340293
38,500 miles · Jun 23, 2010
Service Brakes, HydraulicSteering
1998 TOWN & COUNTRY BRAKE PROBLEM...AT LESS THAN 12,000 NOTICEABLE SQUEAKING OF BRAKES AND VIBRATION OF STEERING COLUMN WHEN BRAKES APPLIED...NEVER HAD THIS HAPPEN SO EARLY IN A CAR BEFORE...KEPT COMPLAINING...FRONT PADS AND ROTORS REPLACED AT APPROX 22,000 AT MY COST...AT 30,000 SQUEAKING AND VIBRATIONS STARTED AGAIN...AT 38,50…
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1998 TOWN & COUNTRY BRAKE PROBLEM...AT LESS THAN 12,000 NOTICEABLE SQUEAKING OF BRAKES AND VIBRATION OF STEERING COLUMN WHEN BRAKES APPLIED...NEVER HAD THIS HAPPEN SO EARLY IN A CAR BEFORE...KEPT COMPLAINING...FRONT PADS AND ROTORS REPLACED AT APPROX 22,000 AT MY COST...AT 30,000 SQUEAKING AND VIBRATIONS STARTED AGAIN...AT 38,500 REAR BRAKES HAVE SEEMED TO LITERALLY "BURN OUT" TERRIBLE METALLIC BURNING SMELL FROM REAR DRIVER TIRE AREA...TIRE IS FINE...RIM EXTREMELY HOT AND TERRIBLE SMELL...SPEEDS OF APPROXIMATELY 35-55 MPH AND STEERING COLUMN VIBRATIONS ARE EXCESSIVE...IT IS CLEAR CHRYSLER HAS A MAJOR PROBLEM...WILL THE NHTSA WAIT UNTIL A CRASH, FIRE AND/OR DEATH OCCURS BEFORE TAKING THIS SERIOUSLY...EVERY CHRYSLER DEALERSHIP SERVICE DEPARTMENT KNOWS THERE IS AN ISSUE (ALMOST SEEMS LIKE AN INSIDE JOKE), BUT HIDE BEHIND CHRYSLER CORPORATE...PLEASE MAKE CHRYSLER FIX THIS ISSUE...MOST MINIVANS ON THE ROAD CARRY FAMILIES AND/OR CHILDREN...INCLUDING MINE! *TR
NHTSA ODI #10339807
19,420 miles · Jun 18, 2010
Service Brakes, Hydraulic
TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY TOURING. THE VEHICLE WAS TAKEN IN FOR ROUTINE OIL CHANGE AND TIRE ROTATION WHEN TE CONTACT WAS INFORMED THAT THE FRONT BRAKE PADS WERE WORN. IN ADDITION, THE FRONT ROTORS WERE SCORNED AND COULD NOT BE RESURFACED. THE DEALER ADVISED HAVING THE ROTORS REPLACED. THE REAR BRAKE PA…
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TL* THE CONTACT OWNS A 2008 CHRYSLER TOWN & COUNTRY TOURING. THE VEHICLE WAS TAKEN IN FOR ROUTINE OIL CHANGE AND TIRE ROTATION WHEN TE CONTACT WAS INFORMED THAT THE FRONT BRAKE PADS WERE WORN. IN ADDITION, THE FRONT ROTORS WERE SCORNED AND COULD NOT BE RESURFACED. THE DEALER ADVISED HAVING THE ROTORS REPLACED. THE REAR BRAKE PADS WERE ALSO WORN. THE REAR ROTORS WERE RESURFACED. THE FRONT ROTORS AND FRONT AND REAR BRAKE PADS WERE REPLACED ALL AT THE CONTACTS EXPENSE. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 19,420 AND THE CURRENT MILEAGE WAS 26,831. UPDATED 01/25/11*LJ UPDATED 04/181/11
NHTSA ODI #10336924
23,000 miles · Jun 17, 2010
Service Brakes, Hydraulic
BRAKE WERE SQUEAKING AT 16K MILES AND DEALER RECOMMENDED TURNING ROTORS. AT 23K MILES, OWNER NOTICED VEHICLE SHAKING WHEN APPLYING BRAKES. DEALER INSPECTION REVEALED WARPED ROTORS AND ESTIMATED REPAIR COST AT $600. OWNER QUESTIONED DEALER MECHANIC ABOUT LIFESPAN AND WAS TOLD THEY ARE EXPERIENCING VERY SHORT (1/3 OF TYPICAL) L…
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BRAKE WERE SQUEAKING AT 16K MILES AND DEALER RECOMMENDED TURNING ROTORS. AT 23K MILES, OWNER NOTICED VEHICLE SHAKING WHEN APPLYING BRAKES. DEALER INSPECTION REVEALED WARPED ROTORS AND ESTIMATED REPAIR COST AT $600. OWNER QUESTIONED DEALER MECHANIC ABOUT LIFESPAN AND WAS TOLD THEY ARE EXPERIENCING VERY SHORT (1/3 OF TYPICAL) LIFESPAN ON THIS PARTICULAR MODEL. *TR
NHTSA ODI #10336893
11,000 miles · Jun 16, 2010
Service Brakes, Hydraulic
WITHIN 10000 MILES OF USE, MY 2008 CHRYSLER TOWN AND COUNTRY STARTED HAVING BRAKE PROBLEMS. I WAS TOLD THAT I NEEDED TO HAVE PADS AND ROTORS REPLACED. THEY WERE GOING TO CHARGE ME FULL PRICE BUT I DID A LITTLE RESEARCH ONLINE AND FOUND OTHER COMPLAINTS OF THE SAME PROBLEM SO I CALLED THE SERVICE MANAGER AND COMPLAINED. HE SAI…
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WITHIN 10000 MILES OF USE, MY 2008 CHRYSLER TOWN AND COUNTRY STARTED HAVING BRAKE PROBLEMS. I WAS TOLD THAT I NEEDED TO HAVE PADS AND ROTORS REPLACED. THEY WERE GOING TO CHARGE ME FULL PRICE BUT I DID A LITTLE RESEARCH ONLINE AND FOUND OTHER COMPLAINTS OF THE SAME PROBLEM SO I CALLED THE SERVICE MANAGER AND COMPLAINED. HE SAID THEY SEE IT ALL THE TIME AND IT'S NOT RIGHT BUT THEY CAN'T DO ANYTHING ABOUT A RECALL. THEY ARE CLEARLY AWARE OF A BRAKE PROBLEM AND YET THEY AREN'T DOING ANYTHING TO RESOLVE THE PROBLEM, THIS NEEDS TO BE ADDRESSED. *TR
NHTSA ODI #10336619
Mileage unknown · Jun 14, 2010
EquipmentService Brakes, Hydraulic
I HAVE A CHRYSLER TOWN AND COUNTRY 2008 MINIVAN. I HAVE HAD BRAKE AND ROTOR PROBLEMS BEGINNING AFTER ONE YEAR. I HAD FRONT BRAKES PADS REPLACED AND ROTORS RESURFACED AT 11,300 MILES. I DID NOT TRUST CHRYSLER TO DO IT. AT 20,740 MILES, I HAD TO DO REPLACE FRONT BRAKES AND ROTORS AGAIN. AT 22,000 MILES, THE CAR SHOOK LIKE A CAR…
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I HAVE A CHRYSLER TOWN AND COUNTRY 2008 MINIVAN. I HAVE HAD BRAKE AND ROTOR PROBLEMS BEGINNING AFTER ONE YEAR. I HAD FRONT BRAKES PADS REPLACED AND ROTORS RESURFACED AT 11,300 MILES. I DID NOT TRUST CHRYSLER TO DO IT. AT 20,740 MILES, I HAD TO DO REPLACE FRONT BRAKES AND ROTORS AGAIN. AT 22,000 MILES, THE CAR SHOOK LIKE A CARNIVAL RIDE WHEN I APPLIED BRAKES. REAR ROTORS WERE WARPED AND THEY WERE REPLACED ALONG WITH THE CALIPER SLIDES. ON THE REAR RIGHT, THE SLIDE PIN BOLT WAS DAMAGED. WITHIN FOUR MONTHS, AT 24,700 MILES, THE REAR BRAKES WERE REPLACED AGAIN. AT 24,947, THE AC HOSE WAS RUPTURED. FIVE WEEKS LATER, AT 26, 869 MILES, I HAD ALL BRAKES AND ROTORS REPLACED AGAIN. THIS TIME WE PUT IN CERAMIC BRAKE PADS AND BETTER QUALITY ROTORS. THE SERVICE MAN NOTIFIED ME THAT THE FRONT BRAKE ROTOR WAS VERY OVERHEATED WITH BLUE SCORCH MARKS. HE SAID A POSSIBLE FIRE COULD HAVE HAPPENED DUE TO BRAKE CALIPER OR COLLAPSED BRAKE HOSE ISSUE. WE HATE THIS VAN. IT IS TWO YEARS OLD AND HAS COST US A FORTUNE. CHRYSLER SHOULD REIMBURSE US FOR ALL THE BRAKES AND ROTORS. *TR
NHTSA ODI #10336246
18,000 miles · Jun 11, 2010
Service Brakes, Hydraulic
I HAD TO HAVE NEW BRAKES TWICE ALREADY. IT SEEMED PRETTY ODD THAT IS WAS AT 18,000 AND THEN AGAIN EXACTLY 18K LATER AT 36,000 MILES. AFTER READING OTHER COMPLAINTS I REALIZE I AM NOT IMAGINING THIS. THESE BRAKES WERE NOT MADE TO LAST. FOR $27K THAT I PAID FOR THIS NEW VAN WITH ALL KINDS OF BELLS AND WHISTLES, I DIDN'T THINK THE …
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I HAD TO HAVE NEW BRAKES TWICE ALREADY. IT SEEMED PRETTY ODD THAT IS WAS AT 18,000 AND THEN AGAIN EXACTLY 18K LATER AT 36,000 MILES. AFTER READING OTHER COMPLAINTS I REALIZE I AM NOT IMAGINING THIS. THESE BRAKES WERE NOT MADE TO LAST. FOR $27K THAT I PAID FOR THIS NEW VAN WITH ALL KINDS OF BELLS AND WHISTLES, I DIDN'T THINK THE BRAKES WOULD BE THE THING THAT CONTINUED TO BE A PROBLEM. *TR
NHTSA ODI #10335889
27,000 miles · Jun 10, 2010
Service Brakes, Hydraulic
BRAKES WENT OUT ON A 2008 CHRYSLER TOWN AND COUNTRY VAN WITH ONLY 27,00 0MILES. PROBLEM FIRST OCCURRED WHEN THE CAR HAD LESS THAN 20,000 MILES. MY UNDERSTANDING IS THAT THIS IS NOT AN ISOLATED PROBLEM. *TR
NHTSA ODI #10335724
Mileage unknown · Jun 10, 2010
Service Brakes, Air
COMPLAINT IS ON A 2008 CHRYSLER TOWN & COUNTRY MINIVAN. THE BRAKE SYSTEM IS JUNK. MY VEHICLE HAS 30,000 MILES ON IT AND I AM IN THE PROCESS OF PUTTING FRONT BRAKES ON FOR THE THIRD TIME. IF YOU COUNT THE BRAKES THAT COME WITH THE VEHICLE THEN IT IS 4 TIMES. I HAVE ALSO REPLACED THE REAR BRAKES. I HAVE OWNED VEHICLES IN THE PAST …
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COMPLAINT IS ON A 2008 CHRYSLER TOWN & COUNTRY MINIVAN. THE BRAKE SYSTEM IS JUNK. MY VEHICLE HAS 30,000 MILES ON IT AND I AM IN THE PROCESS OF PUTTING FRONT BRAKES ON FOR THE THIRD TIME. IF YOU COUNT THE BRAKES THAT COME WITH THE VEHICLE THEN IT IS 4 TIMES. I HAVE ALSO REPLACED THE REAR BRAKES. I HAVE OWNED VEHICLES IN THE PAST AND THIS IS THE FIRST TIME THAT I HAD TO REPLACE BRAKES LET ALONE THREE TIMES WITHIN 30,000 MILES. THE FIRST TIME BEING 10,000 MILES. I DRIVE MY CHILD AROUND IN THIS VEHICLE AND I BELIEVE THAT THIS IS UNSAFE. IF YOU LOOK THIS PROBLEM UP ON THE INTERNET YOU WOULD BE AMAZED WITH THE MANY SIMILAR COMPLAINTS. SOMETHING REALLY SHOULD BE DONE WITH CHRYSLER. *TR
NHTSA ODI #10335706
33,000 miles · Jun 9, 2010
Service Brakes, Hydraulic
TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN DRIVING AT 40 MPH, THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FRONT BRAKES NEEDED TO BE REPLACED. THE REPAIR WAS PERFORMED AT THAT TIME. HOWEVER, THE FAILURE OCCURRED AGAIN LESS …
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TL*THE CONTACT OWNS A 2008 CHRYSLER TOWN AND COUNTRY. THE CONTACT STATED THAT WHEN DRIVING AT 40 MPH, THE VEHICLE VIBRATED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FRONT BRAKES NEEDED TO BE REPLACED. THE REPAIR WAS PERFORMED AT THAT TIME. HOWEVER, THE FAILURE OCCURRED AGAIN LESS THAN FOUR MONTHS LATER WITH THE REAR BRAKES. THE VEHICLE WAS TAKEN BACK TO THE DEALERSHIP FOR REPAIR. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 33,000. UPDATED 09/07/10. *LJ UPDATED 09/10/10*JB
NHTSA ODI #10335557
Official recalls
3Jun 3, 2010
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008 AND 2009 DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY PASSENGER VEHICLES MANUFACTURED FROM FEBRUARY 2007 THROUGH SEPTEMBER 2009. SOME OF THE VEHICLES MAY HAVE BEEN BUILT WITH AN IMPROPERLY ROUTED WIRE HARNESS THAT MAY HAVE A CONDITION WHERE THE LOWER SLIDING DOOR HINGE BRACKET CAN MAKE CONTACT AND WEAR THROUGH THE WIRE INSULATION.
Consequence & remedy
Consequence: A SHORT CIRCUIT COULD OCCUR INSIDE THE SLIDING DOOR, OVERHEATING THE LATCH, POSSIBLY RESULTING IN A FIRE.
Remedy: CHRYSLER WILL NOTIFY OWNERS AND DEALERS WILL REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON NOVEMBER 15, 2010. OWNERS MAY CONTACT CHRYSLER TOLL-FREE AT 1-800-853-1403.
Apr 23, 2010
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN MOBILITY CONVERSIONS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE REAR SPRING HATS COME INTO CLOSER PROXIMITY TO THE REAR TIRES. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS THE TIRES MAY INTERMITTENTLY CONTACT THE REAR SPRING HATS.
Consequence & remedy
Consequence: CONTACT BETWEEN THE TIRE SPRING HAT MAY WEAR A HOLE IN THE TIRE OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS INCREASING THE RISK OF A CRASH.
Remedy: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
Apr 13, 2010
THE BRAUN CORPORATION IS RECALLING CERTAIN MODEL YEAR 2008 THROUGH 2010 CHRYSLER TOWN & COUNTRY AND DODGE CARAVAN COMMERCIAL ENTERVANS WHICH WERE ALTERED BY BRAUN BETWEEN JANUARY 21, 2009 AND MARCH 19, 2010. DURING CONVERSION, THE CHASSIS WAS RAISED AND THE FLOOR WAS LOWERED TO ACCOMMODATE WHEELCHAIR ACCESSIBILITY FEATURES. IN RAISING THE CHASSIS, THE FUEL FILL PIPE COMES INTO CLOSER PROXIMITY TO THE LEFT REAR TIRE. IN ROUGH OR AGGRESSIVE DRIVING SITUATIONS, THE TIRE MAY INTERMITTENTLY CONTACT THE FUEL FILL PIPE.
Consequence & remedy
Consequence: CONTACT BETWEEN THE TIRE AND FUEL FILL PIPE MAY WEAR A HOLE IN ONE OR THE OTHER COMPONENTS OVER TIME. THIS MAY RESULT IN LOSS OF VEHICLE CONTROL IN THE EVENT OF TIRE PRESSURE LOSS, OR A VEHICLE FIRE IN THE EVENT THE FUEL PIPE IS COMPROMISED.
Remedy: BRAUN WILL NOTIFY OWNERS AND REPAIR THE VEHICLES FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JUNE 4, 2010. OWNERS MAY CONTACT BRAUN TOLL-FREE AT 1-800-488-0359.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗