2011 BMW X6

TL* THE CONTACT OWNS A 2011 BMW X6. WHILE DRIVING APPROXIMATELY 65 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED CONTINUOUSLY. IN ADDITION, THE VEHICLE DECELERATED INDEPENDENTLY AND A REDUCED POWER WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WATER PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED IMMEDIATELY AFTERWARDS. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V521000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,000.

WHILE IN TRAFFIC DRIVING AROUND 45 MILES PER HOUR AT 8A ON DEC 7, 2015 ON GA400 MY 2011 BMW X6 HYBRID REAR GLASS SPARKED WITH FIRE AND SHATTERED. THE SPARKS WERE FOLLOWED BY A VERY LOUD BOOMING NOISE. THE DEFROST CONNECTOR EXPLODED APPARENTLY IN THE REAR WINDOW CAUSING REAR GLASS TO SHATTER. PICTURES ATTACHED. YOU CAN CLEARLY SEE WHERE THE EXPLOSION/SPARK OCCURRED AND WHERE THE DAMAGE STARTED. CAR IS AT DEALER NOW AND THEY HAVE TOLD ME IT IS NOT COVERED. ISSUE IS DEFROST FAILURE. CAR IS UNDER FULL FACTORY WARRANTY. THE TINT MOSTLY HELD THE GLASS IN PLACE. PROBLEM AFTER PROBLEMS WITH THIS CAR. HYBRID BATTERY REPLACED AT 18K MILES. ENGINE ISSUES. BATTERY NODE ISSUES. 43K MILES CURRENTLY. PURCHASED IN 2013 WITH 3K MILES ON IT.

ON 10/02/2015, I WAS DRIVING MY KIDS TO SCHOOL. SUDDENLY, THERE'S THIS LOUD EXPLOSION NOISE COMING FROM THE ENGINE COMPARTMENT. AT THE TIME OF THE INCIDENT, THE VEHICLE WAS IN MOTION ON A CITY STREET. THE ROAD WAS VERY SMOOTH, THE VEHICLE DID NOT COLLIDE WITH ANY POTHOLES OR ANY ROAD OBJECTS. I PULL OVER TO THE SIDE OF THE ROAD, DID A QUICK INSPECTION, DIDN'T SEE ANYTHING. SO I GOT BACK ONTO THE CAR AND CONTINUE DRIVING. DURING ACCELERATIONS AND GOING ABOVE 40MPH ON THE FREEWAY, THE VEHICLE STARTED TO VIBRATE AND I STARTED TO LOSE CONTROL BUT MANAGED TO SLOW DOWN AND PULL TO THE SIDE OF THE FREEWAY. AFTER DOING RESEARCH AND ASKED SEVERAL MECHANICS, IT TURNS OUT THAT THE FRONT DRIVE SHAFT OF THE VEHICLE IS GOING BAD, AND THIS IS A VERY COMMON PROBLEM WITH THE BMW X6. I WAS ADVISED TO HAVE THE FRONT DRIVE SHAFT REPLACED AS SOON AS POSSIBLE OR ELSE IF THE DRIVE SHAFT HAPPENS TO BREAK ON THE FREEWAY, IT COULD CAUSE A MAJOR ACCIDENT WHICH ME AND MY KIDS COULD HAVE BEEN KILLED. ADDITIONALLY, AT 54K MILES, THE VEHICLE'S VALVE STEM SEALS HAS ALREADY GONE BAD, (THEY USUALLY DON'T GO BAD UNTIL 120K MILES) THE ENGINE OIL IS LEAKING TOWARDS COMBUSTION CHAMBER AND BURN OFF THROUGH THE CATALYTIC CONVERTER. THE VEHICLE IS EMITTING AN EXTREMELY TOXIC, SULFURIC SMELL FROM THE EXHAUST, YOU CAN SMELL IT FROM FAR AWAY WHILE THE VEHICLE IS STARTED. I HAD SEVERAL NEIGHBORS COMPLAINED ABOUT THE SMELL. NOT ONLY THAT THIS IS BAD FOR OUR HEALTH DUE TO THE CANCER-CAUSING CARCINOGEN IT IS ALSO BAD FOR THE ENVIRONMENT. BMW HAS LONG ACKNOWLEDGED THE PROBLEM AND ISSUED A "CUSTOMER CARE PACKAGE" WHICH THEY REFUSED TO CALL IT A RECALL. IN FACT, THEY REPLACED MANY DIFFERENT COMPONENTS ON MY VEHICLE, BUT THE CUSTOMER CARE PACKAGE DID NOT FIX THE TOXIC, SULFURIC SMELL FROM THE EXHAUST. THIS IS EXTREMELY UNACCEPTABLE THAT FALSELY ADVERTISE AND SOLD US AN UNSAFE VEHICLE FOR NEARLY $85,000. *TR

TL* THE CONTACT OWNS A 2011 BMW X6. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE TURBO PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V521000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

HI MY NAME IS [XXX] I BOUGHT A BMW X6 5.0 2011 I'VE BEEN HAVING A LOT OF PROBLEMS WITH MY SUV! IN THE LAST MONTH I'VE BEEN IN THE DEALERSHIP 4 TIMES FOR COOLANT ISSUES IT'S SAD BECAUSE THE THIRD TIME MY WIFE AND I WERE AT THE MOVIES OUR EYES STARTED TO ITCH,BURNING AND FELT LIKE VOMITING. SO I BROUGHT THE CAR BACK AND THEY FOUND LEAKS IN THE HOSES AND CAR WAS THERE FOR ABOUT EIGHT DAYS,DON THE HEAD SERVICE MANAGER TOLD ME THEY RAN ALL THE TEST THEY CAN AND GOT EVERYTHING DONE. ON THE 3RD OF NOVEMBER OUR EYES STARTED TO ITCH AND FELT LIKE VOMITING AGAIN, SO I CALLED THE DEALER THIS THURSDAY AND TOLD THEM WHAT'S GOING ON,DON THE HEAD SERVICE GUY AND THE HEAD MECHANIC AND THE SERVICE GUY BOTH SMELLED A SENT IN MY VEHICLE SO FOR THE FOURTH TIME MY CARS IN THE SHOP AGAIN.I PICKED MY CAR UP THIS MONDAY AND BROUGHT IT BACK TO THE DEALERWITH LOW OIL LIGHT ON AND A SENT IN MY CAR! I LOVE THE BMW VEHICLES BUT I JUST DON'T FEEL COMFORTABLE DRIVING THIS VEHICLE ANYMORE I FEEL LIKE IT'S NOT SAFE OR FEEL COMFORTABLE DRIVING IT ANYMORE :( MY WIFE IS PREGNANT SHE'S FOUR MONTH IN THE PREGNANCY AND I'M SAID THAT BMW TEST US AS TEST DUMMIES. I JUST HOPE THIS DIDN'T CAUSE ANY KIND OF HEALTH ISSUES FOR US LONG-TERM AND FOR THE BABY,I SPOKE TO [XXX] FROM BMW I EXPLAINED TO HER THAT I DID NOT GO TO THE HOSPITAL BECAUSE I DO NOT HAVE HEALTH INSURANCE AND I DID NOT WANT TO HAVE A HOSPITAL BILL. PLEASE HELP I COULD GIVE YOU MORE INFO YOU COULD CALL ME AT [XXX] I REALLY DON'T WANT TO PUT MY FAMILY BACK IN THE VEHICLE AGAIN. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

MY BMW X6 5.0I SPORT ALMOST STARTED ON FIRE, I BEEN HAVING A LOT OF PROBLEMS WITH MY CAR JUST YESTERDAY MY WATER PUMP WENT BAD AND I ONLY HAVE 48,000 MILE ON MY CAR, SINCE I BOUGHT THE CAR LAST YEAR THE WATER PUMP BEEN MAKING NOISES!! ITS SAD THAT I COULD OF LOST MY LIFE OR DID MORE DAMAGE TO MY CAR BECAUSE ITS HEATING UP AND ITS NOT FEAR TO ME OR TO ANYONE ELSE THAT OWNS THIS CAR!! I WILL CONTACT BMW NORTH AMERICA AND TELL THEM THE PROBLEM.. PLEASE RESEARCH THE PROBLEM BEFORE SOMETHING HAPPENS. *TR

TL* THE CONTACT OWNS A 2011 BMW X6. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOUD EXPLOSION AND THE VEHICLE STALLED WITH SOME WARNING LIGHTS ILLUMINATED ON INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE, DRIVE SHAFT AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

TL* THE CONTACT OWNS A 2011 BMW X6. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THERE WAS A LOUD EXPLOSION AND THE VEHICLE STALLED WITH SOME WARNING LIGHTS ILLUMINATED ON INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE, DRIVE SHAFT AND TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

WE LEASED OUR 2011 BMW X6 3.5I IN AUGUST 2010 FROM BMW OF TENAFLY. THE FIRST HIGH FUEL PRESSURE PUMP MALFUNCTION OCCURRED WITHIN THE FIRST 6 MONTH - IN FEBRUARY 2011. THE CAR STALLED IN THE MIDDLE OF BUSY HIGHWAY AND BECOME UNCONTROLLABLE WHILE MY WIFE WAS DRIVING OUR KIDS FROM KINDERGARTEN. THE DEALERSHIP IDENTIFIED THE FAULTY FUEL PUMP AND THE CAR WAS IN SERVICE FOR THE WHOLE 2 MONTH, WHILE WE WHERE DRIVING LOANER. WITHIN A YEAR FROM THAT SERVICE, IN APRIL 2012 THE ENGINE STALLED IN THE MIDDLE OF THE ROAD AGAIN. I WAS DRIVING AT ABOUT 40MPH WHEN SUDDENLY THE DASHBOARD LIGHTS TURNED OFF AND THE CAR BECOME ABSOLUTELY UNCONTROLLABLE, ENDANGERING THE LIVES OF MY FAMILY, BYSTANDERS AND OTHER DRIVERS ON THE ROAD. FORTUNATELY, I WAS ABLE TO STOP THE CAR BY APPLYING MY WHOLE WEIGHT ON THE BRAKES AND ENORMOUS FORCE TO TURN THE WHEEL AND ROLL INTO THE NEARBY GAS STATION. MIRACULOUSLY, NOBODY GET HURT, BUT AFTER THAT INCIDENT MY WIFE AND I DEVELOPED SUBLIMINAL FEAR OF DRIVING, EXPECTING OUR CAR TO BECOME UNCONTROLLABLE AT ANY MOMENT. MY WIFE DEMANDED TO EXCHANGE THE CAR, STATING THE FEAR OF DRIVING, BUT OUR DEALERSHIP REFUSED TO DO SO. THIS TIME IT WAS IN SERVICE FOR ABOUT TWO WEEKS. WITHIN THE 3 MONTH OF THAT SERVICE IN AUGUST 2012 THE 'REDUCED POWER' ENGINE MALFUNCTION NOTIFICATION EMERGED ON THE DASHBOARD, AND THE NEXT MORNING THE CAR REFUSED TO START. THIS TIME DEALERSHIP IDENTIFIED THE FAULTY GENERATOR, ALTHOUGH ALL THE SIGNS OF THIS FAILURE WAS VERY SIMILAR TO HIGH FUEL PRESSURE PUMP MALFUNCTION. TODAY - 02/02/2013, WITHOUT ANY WARNING SIGNS, OUR CAR STALLED IN THE MIDDLE OF HIGHWAY AGAIN. AS IN PREVIOUS SITUATIONS THERE WHERE KIDS IN THE CAR, WHEN IT BECOME ABSOLUTELY UNCONTROLLABLE, WHILE MOVING IN THE LEFT LINE ON BUSY HIGHWAY. *TR