Driving on highway using assisted driving pro (hands off steering wheel and feet off pedals). Speed set for 65 or 67. Driver's phone call came up on display screen. Passenger answered and hung up on screen. Driver did not touch wheel. Car started accelerating. Reached 93 mph before realized what was happening and able to apply b…
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Driving on highway using assisted driving pro (hands off steering wheel and feet off pedals). Speed set for 65 or 67. Driver's phone call came up on display screen. Passenger answered and hung up on screen. Driver did not touch wheel. Car started accelerating. Reached 93 mph before realized what was happening and able to apply brakes. Short time later tried to reengage speed and verbally requested increase to 65 or 67. Car set cruise control to 110. Both passengers heard 65 or 67, definitely not 110. Applied brake and didn't use any driver assistance controls for remainder of trip. Nice weather, no glare, light traffic. Software update was installed the day before. BMW dealership found no problem. National BMW consumer line suggested setting speed manually with buttons on steering wheel instead of verbally.
I have a 2026 BMW X5 50E. I experienced the same malfunction twice in the same day. The first occurrence was when I was taking my husband to a doctors appointment. While parking the car and when I was almost at a stop the vehicle lurched forward and was stopped by the concrete curb. My husband asked me what happened and I said I…
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I have a 2026 BMW X5 50E. I experienced the same malfunction twice in the same day. The first occurrence was when I was taking my husband to a doctors appointment. While parking the car and when I was almost at a stop the vehicle lurched forward and was stopped by the concrete curb. My husband asked me what happened and I said I don’t know. The second occurrence was about two hours later after visiting a second doctors office I headed to a lunch spot. I pulled into a parking spot and had come almost to a stop and once again the vehicle lurched forward with an even more powerful sudden acceleration. The vehicle struck a metal railing, bordering, an outdoor dining area. Once the railing was hit It pushed into a large freestanding metal continuous privacy panel. The privacy panel collapsed on people and caused multiple injuries. This incident endangered the safety of myself and the safety of many others. There were multiple injuries. I have not yet had the vehicle inspected by a third-party. I received no warnings on the car or through the app prior to the failure. These incidents occurred on July 31, 2026 between 10 AM and 12 PM. I have read and saved the error codes available on the car. There may be some that are associated with the incident. Also of note the incident occurred several days after a software update on July 26 at 1:30 AM
BMW of North America, LLC (BMW) is recalling certain 2026 X6, X7, X5, and X5 Plug-In Hybrid vehicles. The instrument panel may have been manufactured incorrectly and prevent the passenger-side air bag from deploying properly.
Consequence & remedy
Consequence: An air bag that does not deploy properly can increase the risk of injury during a crash.
Remedy: Dealers will replace the instrument panel trim, free of charge. The vehicles have not been sold from dealer inventory and therefore, no owner letters will be mailed. Owners may contact BMW customer service at 1-800-525-7417. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 4, 2025.
BMW of North America, LLC (BMW) is recalling certain 2026 X5 Plug-in Hybrid, X5, and X7 vehicles. The windshield may not be sealed properly, which can allow water to enter the power distribution box or electronic control unit.
Consequence & remedy
Consequence: Water inside electrical components can lead to electronic function failures, such as a loss of headlights, increasing the risk of a crash. In addition, an electrical short-circuit may occur, increasing the risk of a fire while parked or driving.
Remedy: Dealers will inspect the windshield seal. If any leaks are detected, the seal will be repaired and vehicle control units and wiring will be replaced as necessary, free of charge. Owner notification letters were mailed December 3, 2025. Owners may contact BMW customer service at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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2026 BMW X5 Problems, Complaints & Recalls | Skip That Year