2022 BMW X5

-The component that is failing is the Transfer case which is shuddering and jerking. Yes, available for inspection. -UNKNOWN because I take the vehicle to the dealership service immediately when the issue presents due to concern, and to avoid further damage to the vehicle or delay and risk issue to the safety of myself and others -Yes, the problem has been reproduced and confirmed by dealerships multiple documented occasions. -Yes, by the manufacturer. This is a documented issue per SIB for BMW North America -Symptoms of the problem has shown prior to the failure each time in the presentation of the Shudder and Jerking. *Will be able to upload/provide service invoice images/documentation once I request and receive from dealership

My 2022 BMW X5 is having the transfer case star to fail. Where the symptoms currently are at is the car has a shudder in certain situations. I can feel it when maneuvering at slow speeds and I can feel it at times at speed or when on a steep hill. I bought the extended warranty for the car and the maintenance package for the vehicle. I'm at 68k miles and the shudder started before that but I am still covered under extended warranty. I have had all maintenance done on the vehicle at the local BMW dealership including all tire needs and have always replaced tires as necessary and number of tires at a time they suggest. When I took it in as the vehicle is reporting needing brakes 2 weeks ago, I mentioned the shudder and asked about tire tread on the 2 front tires. They came back with that the tires were fine in spec with the back 2 but that shudder is the transfer case. The dealer also then mentioned a couple things: - They now recommend changing the fluid in the transfer case by 60k miles due to amount of failures they are seeing (my X5 was in the dealership multiple times before an after 60k and it was never recommended). - that since it is not in the recommended maintenance for the xdrive4.0i that the car would not alert to have it changed and therefore BMW would not cover changing the fluid under the UltimateCare (service maintenance plan they sold me). That the transfer case was meant to be a for life fluid. - I asked what happens next if the fluid is not changed, that it will continue to degrade and once it fully gives out the vehicle will become inoperable - I asked does the fluid change save the transfercase and they said it seems to help many vehicles and the shudder disappears but for some it does not. - I then asked would the BMW Extended Warranty purchased cover it if it fully failed or the fluid change did not solve the shudder and I was told maybe fully, partially or not at all. Ext Warranty brochure says it is covered at platinum level I hav

1. What component/system failed, and is it available for inspection? The HVAC (heating/ventilation/air-conditioning) system — specifically the A/C evaporator and its condensate drainage — in my 2022 BMW X5 (G05). It emits a recurring musty/vinegar-like odor, consistent with microbial contamination on the evaporator. The system remains installed in the vehicle and is available for inspection upon request. 2. How was safety put at risk? The odor indicates mold/microbial growth in the cabin air supply, which is a respiratory air-quality concern for the driver and passengers . A strong odor on start-up is also a distraction that draws my attention away from driving . BMW's own bulletin attributes the odor to microbial contamination on the evaporator. 3. Reproduced/confirmed by a dealer or service center? I recently scheduled a service for next Wednesday. 4. Inspected by manufacturer, police, insurance, or others? Not yet escalated to BMW corporate (no PUMA/TSARA technical case opened). Not inspected by police or insurance. 5. Warning lamps/messages/symptoms, and when they first appeared? No warning lamp or dashboard message is associated with this condition [true — odor triggers no telltale]. The symptom is the odor itself: a musty/vinegar smell fro

I was turning right into a parking space when the vehicle suddenly accelerated and did not stop when I removed my foot from the accelerator and tried to brake. The car continued to accelerate through a low cinder block wall and did not stop until it dropped 3-4 feet off the side of the parking lot into the sidewalk/street. Fortunately I was not hurt and there were no pedestrians or vehicles in the roadway, but my car was deemed a total loss. The collision warning didn’t come in, and airbags did not deploy. I reported the incident to BMW NAmerica, who sent an inspection team to the collision center. After 7 weeks I was told that the vehicle data recorder captured ‘an incident” but did not record any information to verify that I attempted to brake, or to otherwise provide details of the incident. I was told the inspection found no mechanical issues and the all weather floor mat (installed by the BMW dealer) was installed incorrectly and must have gotten stuck on the accelerator. Furthermore, I was told that although the mat was a BMW product, it was installed by the dealer so the manufacturer was not responsible. BMW offered me a small goodwill settlement provided I sign a non disclosure agreement, which I declined to do. I’m reporting this to ensure you have a record should you receive similar reports from others. I received no written communication from BMW detailing the safety investigation.

On 06-02-2024, at approximately 1430 hours, I was stopped in Traffic, because of a Red Traffic light and I was the last Vehicle in line. In less than a minute later, I was hit by another Vehicle. The other Vehicle left approximately 183' of Skid Marks on the Road and I determined that Vehicle was traveling at approximately 60 MPH, before it hit me, when I was stopped in Traffic. The damage was moderate. I have the Executive Package on my BMW X5, which has a 4 way Camera system, that records an incident, when an impact occurs. After the impact, the Camera system is to record 20 seconds before the impact, as well as 20 seconds after the impact. I was not sure how to retrieve the Video, so I had to call BMW Genius and the Employee had to walk me thru the steps to retrieve the Video. The Camera system was set up for Automatic Recording, as well as Manual Recording, but no Video of the accident was ever recorded. The only Video that was Recorded and saved, was from January 13, 2024, when I was showing my Wife, how to manually record something. According to the person who hit me, he said "I could not stop, because I had a bad Wheel" and that person also included that Statement in the Accident Report. Since the Accident, I sustained lower left Back pain, left Hip pain and upper left Leg pain in the Muscles. According to my X-Ray Images of my left Hip, the Head of the Femur Bone is flattened, due to the impact sustained following the collision. According to my Doctor, I have Bone Spurs, which causes me pain when standing, walking, sitting and Complete Hip Replacement is now required, to eliminate my pain. My Lawyer suggested that I file a complaint with the NHTSA, because the Camera system should have recorded the collision and that would have given us a clear view and understanding, on what the other Driver was doing before the collision. BMW is at fault for the Camera system, which did not record the accident, when it was set up for Automatic and Manual.

Over the last 2 years, I have taken m 2022 BMW x5 45e to authorized BMW dealer to have my Air Conditioning fixed but they have not been able to do so after 4 or 5 attempts. Coolant was replaced, hose was replaced, compressor was replaced. Without Air Conditioner the temperature inside the car, especially during summer, goes over 90 Deg F that it is causing heat stroke, dehydration and potential for black out. This can cause fatal accident. The alternate to which is not to drive the car, which is not a viable solution after having paid for the car so that we can drive it when necessary.