NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
271 reports128,000 miles · Mar 21, 2019
EngineUnknown Or Other
ON 2018 THE ENGINE'S IDLER PULLEY BOLT FAIL. THE VEHICLE LOSE THE POWER AND DON'T RUN. I HAVE TRIED TO FIX THE PROBLEM WITH BMW AGENCY ON TUCSON ARIZONA, BUT THEY NEVER CAN HELP WITH THIS PROBLEM. THEY ALWAYS SAY THE SAME 'WE CAN'T DO NOTHING ABOUT IT. I'M VERY FUSTRATED BECAUSE THIS IS MY ONLY VEHICLE. FINALLY I VISITED ANOTHE…
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ON 2018 THE ENGINE'S IDLER PULLEY BOLT FAIL. THE VEHICLE LOSE THE POWER AND DON'T RUN. I HAVE TRIED TO FIX THE PROBLEM WITH BMW AGENCY ON TUCSON ARIZONA, BUT THEY NEVER CAN HELP WITH THIS PROBLEM. THEY ALWAYS SAY THE SAME 'WE CAN'T DO NOTHING ABOUT IT. I'M VERY FUSTRATED BECAUSE THIS IS MY ONLY VEHICLE. FINALLY I VISITED ANOTHER MECHANIC TO FIX MY VEHICLE. I ALREADY SPEND MONEY TO FIX THE PROBLEM, AND YOU COMPANY JUST GIVE ME EXCUSES. I'M VERY UPSET WITH THE SERVICE, VERY BAD SERVICE. SOMETIMES THE PERSONE BY PHONE TELL ME THAT HE WOULD SEE HOW HE CAN HELP ME, AND HE GOING TO CALL ME BACK AND NEVER HAPPENED. THE LAST TIME ONE PERSON OF CUSTOMER SERVICE HER NAME AMALIA PHONE NUMBER +16614322897 TRIED TO HELP ME, BUT INSTEAD HE TOLD ME THAT I OWE YOU 150 DLLS. I'M JUST TRY TO KEEP THE VEHICLE IN GOOD CONDITIONS FOR THE SAFETY OF MY FAMILY. AND SEE IF YOU GOING TO HELP ME TO GET SOME MONEY BACK THAT I ALREADY SPEND OF MY POCKET. THANK YOU !!
NHTSA ODI #11190409
74,000 miles · Mar 13, 2019
Fuel/propulsion System
I WAS DRIVING MY CAR AT 35 MILES PER HOUR SUDDENLY THE CAR LOST POWER STEERING WHEEL LOCKED SO IT WAS HARD TO KEEP CONTROL OF THE VEHICLE. I TRIED RESTARTING THE CAR BUT WITH NO RESULTS. A POLICEMAN HAD TO STAY BEHIND ME ALL THE TIME FOR OVER AN HOUR UNTIL A TOWING TRUCK CAME TO TOW THE CAR. BMW DIAGNOSTE THE CAR BEFORE WITH A F…
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I WAS DRIVING MY CAR AT 35 MILES PER HOUR SUDDENLY THE CAR LOST POWER STEERING WHEEL LOCKED SO IT WAS HARD TO KEEP CONTROL OF THE VEHICLE. I TRIED RESTARTING THE CAR BUT WITH NO RESULTS. A POLICEMAN HAD TO STAY BEHIND ME ALL THE TIME FOR OVER AN HOUR UNTIL A TOWING TRUCK CAME TO TOW THE CAR. BMW DIAGNOSTE THE CAR BEFORE WITH A FUEL RAIL REGULATOR. SO I WENT AND REPLACED THAT COMPONENT STILL THE CAR DID NOT WANT TO START!?. SO I TOWED IT TO BMW AFTER 4 DAYS OF DIAGNOSTICS THAT THEY SAID THE DIAGNOSTICS ITSELF IS $1900! THEY CAME TO A CONCLUSION THAT THE FUEL HIGH PRESSURE PUMP FAILED AND CONTAMINATED THE FUEL SYSTEM AND BROKE THE INJECTORS AND MESSED UP THE WHOLE FUEL SYSTEM. THEIR ESTIMATE TO REPLACE THE WHOLE IS OVER $11000! AND TO JUST REPLACE THE FAILED AND CLEAN UP THE FUEL SYSTEM IT WILL COST ME OVER $4000. THE CAR IS ONLY $75000 HOW WOULD A MAJOR FAILURE HAPPEN TO THAT COMPONENT. THERE WAS NO MISFUELING, THEY CHECKED THE DIESEL AND THEY SAID IT IS NOT GAS AND IT DOES NOT HAVE WATER EITHER. I HAVE READ WHERE OTHER PEOPLE COMPLAINING FROM THE SAME ISSUE FUEL HIGH PRESSURE PUMP FAILURE. IF I WERE ON A HIGHWAY AND SINCE THE CAR DID NOT GIVE ANY NOTICE OR MESSAGE I THINK I WOULD HAVE BEEN IN AN ACCIDENT SINCE THE CAR JUST SHUT DOWN WITH NO WARNING OR SIGN.
NHTSA ODI #11186360
74,000 miles · Mar 6, 2019
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A POPPING SOUND. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO RAY CATENA BMW (543 TARRYTOWN RD, WHITE PLAINS, NY 10607), BUT THE CAUSE OF THE FAILURE WAS NOT DETERM…
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TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING APPROXIMATELY 10 MPH, THE CONTACT HEARD A POPPING SOUND. THE BATTERY WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE VEHICLE WAS TOWED TO RAY CATENA BMW (543 TARRYTOWN RD, WHITE PLAINS, NY 10607), BUT THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE CONTACT ALSO STATED THAT THE ENGINE IDLER PULLEY BOLT WAS REPAIRED BY THE SAME DEALER IN JUNE OF 2017. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.
NHTSA ODI #11184525
Mileage unknown · Feb 28, 2019
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. T…
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TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11183142
111,000 miles · Feb 28, 2019
Engine And Engine CoolingSteering
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 10-20 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE. THE CONTACT LOOKED UNDER THE HOOD AND NOTICED THAT THE BELTS WERE LOOSE. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE BATTERY INDICATOR WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS T…
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TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 10-20 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE. THE CONTACT LOOKED UNDER THE HOOD AND NOTICED THAT THE BELTS WERE LOOSE. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE BATTERY INDICATOR WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IDLER PULLEY WAS FRACTURED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 111,000.
NHTSA ODI #11183104
74,000 miles · Feb 27, 2019
Fuel/propulsion System
EMISSION LIGHT CAME ON WHILE DRIVING ON A HIGHWAY. BMW DIAGNOSED IT WAS A FAULTY DMTL PUMP (LEAK DIAGNOSIS PUMP). DEALER (BMW) DECLINED COVER UNDER EMISSION WARRANTY.
NHTSA ODI #11182887
95,300 miles · Feb 23, 2019
Engine
I FIND IT DOWN RIGHT UNCONSCIENABLE THAT BMW IS ALLOWED TO HAVE AN OPEN RECALL THAT MAY CUSE A CRASH UNRESOLVED MONTHS AFTER NOTIFICATION. ON THURSDAY 2/22/19 WHILE ON MY WAY TO AN EVENT WHEN THE OCCURENCE MATERIALIZED. I LOST STEERING AND ENGINE FUNCTION ON A 2 PLUS MILE WINDING COMMERCIAL DRIVEWAY. THROUGH THE GRACE OF GOD …
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I FIND IT DOWN RIGHT UNCONSCIENABLE THAT BMW IS ALLOWED TO HAVE AN OPEN RECALL THAT MAY CUSE A CRASH UNRESOLVED MONTHS AFTER NOTIFICATION. ON THURSDAY 2/22/19 WHILE ON MY WAY TO AN EVENT WHEN THE OCCURENCE MATERIALIZED. I LOST STEERING AND ENGINE FUNCTION ON A 2 PLUS MILE WINDING COMMERCIAL DRIVEWAY. THROUGH THE GRACE OF GOD I REMAINED CALM AND FORCIBLY AND MIRACULOUSLY VEER AWAY FROM A DITCH. HAD I BEEN ON A HIGHWAY WHICH WAS A REAL POSSIBILITY THAT DAY, A SUDDEN SLOWING DOWN WOULD HAVE BEEN LIFE ENDING. I AM TAKING THE TIME TO MAKE THIS COMPLAINT TO HOPEFULLY PREVENT SOMEONE ELSE THAT MAY NOT HAVE THE SAME OUTCOME AS I DID. I WAS ABLE TO SLOWLY MAKE IT TO THE PARKING LOT WHILE HAVING ROADSIDE ASSISTANCE SUMMONED BY MY SON, WHO I HAD SURRENDIPITOUSLY DIAED BEFORE I HEARD THE "POP" UNDER THE CAR, WHICH I INITIALLY THOUGHT WAS FROM RUNNING OVER A ROCK. ONCE THE VEHICLE WAS AT THE DEALERSHIP, ITHE FOLLOWING DAY RECEIVED A VOICEMAIL RESPONSE TO MY INQUIRY THAT IT WAS DUE TO THE JULY 2017 PULEY RECALL THAT DOES IMPACT STEERING AND MAY LEAD TO A CRASH. SAD. CURRENT REMEDY IS AN OFFER FOR A RENTAL WITH REXPENSES COVERED WITH NO ETA OF THE RECALLED PART REPLACEMENT. I MUST SAY I AM EXTREMELY DISTRUSTFUL AT THIS TIME OF AN ADEQUATE RESOLUTION, TO THE POINT OF A TRADE IN REQUEST. I HAVE ALSO ASKED FOR THE MANAGER TO GET BACK TO ME. THANKS.
NHTSA ODI #11182144
117,000 miles · Feb 19, 2019
Engine
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE'S COMPUTER SYSTEM SHUT DOWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOMASTER BMW (3328 SHELBURNE RD, SHELBURNE, VT 05482, (802) 985-8411) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSORS, CATALYTIC CONVERTER, AND COMPUTER MO…
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TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING UNKNOWN SPEEDS, THE VEHICLE'S COMPUTER SYSTEM SHUT DOWN AND THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AUTOMASTER BMW (3328 SHELBURNE RD, SHELBURNE, VT 05482, (802) 985-8411) WHERE IT WAS DIAGNOSED THAT THE KNOCK SENSORS, CATALYTIC CONVERTER, AND COMPUTER MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 117,000.
NHTSA ODI #11181100
163,000 miles · Jan 30, 2019
Engine And Engine Cooling
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE THE CONTACT'S WIFE WAS DRIVING 20 MPH, SHE TURNED THE STEERING WHEEL TO THE LEFT AND HEARD AN ABNORMAL NOISE. THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING). THE VEHICL…
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TL* THE CONTACT OWNS A 2012 BMW X5. WHILE THE CONTACT'S WIFE WAS DRIVING 20 MPH, SHE TURNED THE STEERING WHEEL TO THE LEFT AND HEARD AN ABNORMAL NOISE. THE STEERING WHEEL SEIZED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 18V336000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE IDLER PULLEY BOLT SHEARED OFF. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 163,000.
NHTSA ODI #11173147
85,000 miles · Jan 8, 2019
Engine
"CHECK ENGINE" LIGHT CAME ON WHILE DRIVING. I OPENED VEHICLE SETTINGS FROM THE MENU TO DETERMINE WHAT THE LIGHT WAS FOR. ALL SYSTEMS INDICATED OK. NEAREST SERVICEMAN CHECKED FOR CODES: CODE 4873, EGR SYSTEM. ONLINE, EGR RECALLS IN US AND EUROPE, HOWEVER MY VEHICLE DOES NOT SHOW UP AS PART OF ANY OF THEM. CALLED BMW AND THEY SAY …
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"CHECK ENGINE" LIGHT CAME ON WHILE DRIVING. I OPENED VEHICLE SETTINGS FROM THE MENU TO DETERMINE WHAT THE LIGHT WAS FOR. ALL SYSTEMS INDICATED OK. NEAREST SERVICEMAN CHECKED FOR CODES: CODE 4873, EGR SYSTEM. ONLINE, EGR RECALLS IN US AND EUROPE, HOWEVER MY VEHICLE DOES NOT SHOW UP AS PART OF ANY OF THEM. CALLED BMW AND THEY SAY I AM ON MY OWN. I AM CONCERNED THAT I MAY HAVE THE SAME ISSUE THAT INVOLVES THE EXHAUST GAS RECIRCULATION MODULE WITH AN INTEGRATED COOLER. PER THIS LINK: HTTPS://WWW.AUTOMOTIVE-FLEET.COM/318701/BMW-RECALLS-MODELS-FOR-EGR-DEFECT, I WOULD LIKE SOME RESEARCH DONE TO DETERMINE THE RISK I FACE. I FEEL LIKE THERE IS ENOUGH EVIDENCE OF OTHER MODELS HAVING THIS ISSUE, THAT THERE MAY BE MORE BMWS AT RISK THAT HAVE NOT YET BEEN IDENTIFIED. ANOTHER LINK: HTTPS://WWW.AUTOMOTIVE-FLEET.COM/318701/BMW-RECALLS-MODELS-FOR-EGR-DEFECT
NHTSA ODI #11165166
Official recalls
10Jan 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2009-2012 X5 xDrive35d, 2008-2012 X6 xDrive35i, X6 xDrive50i and X6 M, 2007-2012 X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M and 2010-2011 X6 ActiveHybrid vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSPI-2) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until this remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag, free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Jan 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Jan 14, 2019
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, 2008-2014 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, 2009-2013 X5 xDrive35d vehicles and 2010-2011 X6 ActiveHybrid vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 14, 2019. Owners may contact BMW customer service at 1-800-525-7417.
May 23, 2018
BMW of North America, LLC (BMW) is recalling certain 2009-2013 X5 xDrive 35d diesel vehicles. The engine idler pulley bolt may loosen over time and break.
Consequence & remedy
Consequence: If the idler pulley bolt breaks, the vehicle may unexpectedly lose power-assisted steering, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the idler pulley bolt with an improved part, free of charge. The recall began March 11, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Apr 18, 2018
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Consequence & remedy
Consequence: If the circuit board were to overheat, it can increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
Additional source detail variants (2)
Engine And Engine Cooling:engine:gasoline:turbo/supercharger
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Consequence: If the circuit board were to overheat, it can increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
Engine And Engine Cooling:engine
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Consequence: If the circuit board were to overheat, it can increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
Jan 9, 2018
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, 2009-2010 X5 xDrive35d vehicles and 2009-2013 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." BMW is also recalling certain 2007-2010 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." BMW is also recalling certain 2007-2009 X5 xDrive30i, X5 xdrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag module, free of charge. The recall is expected to begin March 2018. Owners may contact BMW customer service at 1-800-525-7417.
Mar 2, 2017
BMW of North America, LLC, (BMW) is recalling certain 2011-2013 X5 xDrive35i, X5 xDrive50i, X5 M and X5 xDrive35d vehicles, 2011-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles, and 2011 x6 ActiveHybrid Vehicles. Water and debris may enter the front driveshaft's universal joint, causing excessive wear and possibly resulting in the joint's failure.
Consequence & remedy
Consequence: If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on April 18, 2017. Owners may contact BMW customer service at 1-800-525-7417.
Jan 10, 2017
BMW of North America, LLC (BMW) is recalling certain 2012 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, BMW is recalling certain 2009 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, and X5 M vehicles, 2008-2009 X6 xDrive 35i, X6 xDrive50i, X6 M, and 2009 X5 xDrive35d vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, BMW is recalling certain 2007-2008 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, and 2008 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles originally sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to high absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the front passenger air bag inflator or air bag module, free of charge. Interim letters were mailed March 2017. Owners will receive a second notice when remedy parts become available. Owners may contact BMW customer service at 1-800-525-7417.
Jun 13, 2012
BMW IS RECALLING CERTAIN MODEL YEAR 2012 X5 VEHICLES EQUIPPED WITH A DIESEL ENGINE AND 2013 X5 AND X6 VEHICLES. DUE TO A MACHINING ERROR OF THE STEERING GEAR SURFACE, POWER STEERING FLUID MAY LEAK.
Consequence & remedy
Consequence: LEAKING POWER STEERING FLUID CAN SPRAY ONTO HOT EXHAUST PARTS, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT, AND IF NECESSARY, REPLACE THE STEERING GEAR FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
Jan 23, 2012
BMW IS RECALLING CERTAIN MODEL YEAR 2012 X5 XDRIVE 35I SPORTS ACTIVITY VEHICLES, MANUFACTURED FROM DECEMBER 19, 2011, THROUGH DECEMBER 21, 2011. DUE TO A MANUFACTURING ERROR, ENGAGEMENT OF THE TRANSMISSIONS PARKING LOCK MAY NOT OCCUR EVEN IF THE P POSITION HAS BEEN SELECTED AND IS DISPLAYED.
Consequence & remedy
Consequence: IF THE DRIVER BELIEVES THAT THE TRANSMISSION IS IN PARK AND DOES NOT USE THE PARKING BRAKE, THE VEHICLE COULD ROLL AWAY AFTER EXITING THE VEHICLE INCREASING THE RISK OF A CRASH OR INJURY.
Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 2, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ18001 · Idler Pulley Bolt Failure
Opened Apr 18, 2018 · Closed Dec 1, 2018
Status: closed (inferred from source dates) · Steering; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Additional source detail variants (3)
Steering
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Steering:hydraulic Power Assist:hose, Piping, And Connections
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Steering:hydraulic Power Assist System
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
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