NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
271 reportsMileage unknown · Jun 15, 2026
Electrical System
I own a 2012 BMW X5 that is experiencing a Footwell Module (FRM) failure. BMW issued an Extended Limited Warranty for the FRM extending coverage to 15 years or 186,000 miles. My vehicle falls within those limits. The FRM failure has rendered the headlights, high beams, turn signals, brake lights, and power windows inoperative. …
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I own a 2012 BMW X5 that is experiencing a Footwell Module (FRM) failure. BMW issued an Extended Limited Warranty for the FRM extending coverage to 15 years or 186,000 miles. My vehicle falls within those limits. The FRM failure has rendered the headlights, high beams, turn signals, brake lights, and power windows inoperative. As a result, the vehicle cannot be safely operated on public roads. Other motorists may not be able to see when the vehicle is braking or turning, creating a significant safety concern. BMW of Brooklyn and BMW of North America have informed me that I must pay a $360 diagnostic fee upfront before they will determine whether the repair is covered under BMW's FRM Extended Limited Warranty. BMW's warranty letter states that the FRM warranty is subject to the same eligibility requirements and limitations as the BMW New Vehicle Limited Warranty. In my view, requiring a substantial upfront diagnostic fee to evaluate a known defect covered by an extended warranty creates an unreasonable barrier to obtaining warranty repairs. I understand diagnostic charges may be appropriate if the failure is ultimately determined to be unrelated to the FRM. However, I do not believe owners should be required to pay a significant upfront fee simply to determine whether a known and potentially covered defect qualifies for warranty coverage. I respectfully request that NHTSA review both the safety implications of FRM failures and BMW's administration of this warranty program.
NHTSA ODI #11744308
Mileage unknown · May 1, 2026
EngineSteeringUnknown Or Other
Two nights ago I was at Domino’s Pizza. I put my car in reverse and the car died and the steering wheel locked up like the power steering was giving out I was able to start the car again, but still with no power steering assist and drove the car home about a mile away, but every time I slowed down or came to a stop sign or a sto…
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Two nights ago I was at Domino’s Pizza. I put my car in reverse and the car died and the steering wheel locked up like the power steering was giving out I was able to start the car again, but still with no power steering assist and drove the car home about a mile away, but every time I slowed down or came to a stop sign or a stoplight, the car would die, and the battery light would flash on the dash and it would say charging malfunction once I got home we took a look at the engine and noticed that none of the belts were working at all and then I started to google what could possibly be the problem and a couple of different recalls came up recall number 12V550000 and that is engine and engine cooling engine diesel what the name of it is and the recall date is 1127 2012 and then the next one is 2012 BMW X5 diesel SUVs from the model year 2012 923 BMW X fives have been recalled because they have defective engine belt, tensioners and cracks that develop along the welds if the belt tensioner fails there could be a sudden loss of power steering assist that is sounds like exactly what happened to my car and then there’s another one recall number B121918 which is from September 2019 and it is called idler pulley bolt and come to find out that actually was a recall on my vehicle, but the previous owner is the one that had it repaired so I’m not sure if BMW is willing to repair it again but there’s not a lot of miles on this cards a 2012 I bought it with 95,000 miles on it and it currently only has 131,000 miles on it. I’m just hoping for some kind of resolution here this is the fifth Bmw that I bought in my lifetime and I for the most part I’ve had pretty good ultimate driving experience and good customer service and some good financing but I can’t see why just recall wouldn’t cover my vehicle. It’s currently in the shop. They’re doing a diagnostic on it and I will be getting that back later on today and I can report that back to you folks, hopefully it could be recalled. M
NHTSA ODI #11735154
Mileage unknown · Jan 3, 2026
Unknown Or OtherFire
My car was sitting on the driveway and spontaneously caught on fire. It has not been driven for the last week or two. Nobody was home, when it caught on fire. Our neighbors called 911
NHTSA ODI #11708556
Mileage unknown · Dec 12, 2025
Electrical System
The contact owns a 2012 BMW X5. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the interior lights flickered on and off. The failure was inte…
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The contact owns a 2012 BMW X5. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. The contact stated that the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. In addition, the interior lights flickered on and off. The failure was intermittent. The contact later received an extended warranty notification for the foot well. The vehicle was taken to the dealer where it was diagnosed with a misfire in cylinders #3 and #4. The contact was informed that the failure was not related to the extended warranty program. The contact was informed that ignition coils and plugs in cylinders #3 and #4 needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
NHTSA ODI #11704702
Mileage unknown · Aug 14, 2025
Air BagsEngineSeats
Front passenger side occupancy seat sensor is bad and computer detected an air bag malfunction. Timing chain broke without warning.
NHTSA ODI #11680551
Mileage unknown · Aug 6, 2025
Air BagsSeat Belts
I received a message of Restraint system malfunction and when I called the local dealer I was told the part is not availabel anywhere in the USA. What am I supposed to do with this. I was told the air bags and seatbelts may malfunction. The vehicle only has 85k miles. its a 2012. At this point who will take the car as a trade? I…
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I received a message of Restraint system malfunction and when I called the local dealer I was told the part is not availabel anywhere in the USA. What am I supposed to do with this. I was told the air bags and seatbelts may malfunction. The vehicle only has 85k miles. its a 2012. At this point who will take the car as a trade? It's not safe and they don't have an answer except to say I'm [XXX] and i guess you need to get a new vehicle!! Can you believe this? I have to get a whole new vehicle because they don't have a part! You can't make this stuff up. I spoke with BMW USA and was told they only honor 4yr and 50k miles and after 10years they are not responsible for parts to be made. The I was told to get it further diagnosed to the tune of 250.00 so they can "MAYBE" have the parts manufactured. What the heck! this company is saying our cars are garbage after 10yrs! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11678691
98,744 miles · Jul 7, 2025
Electrical SystemEngine And Engine Cooling
The contact owns a 2012 BMW X5. The contact stated that when the vehicle was parked, the contact noticed coolant leaking on the ground underneath the vehicle. The contact stated that the low coolant warning light was illuminated. The contact refilled the coolant reservoir. The vehicle was taken to an independent mechanic where i…
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The contact owns a 2012 BMW X5. The contact stated that when the vehicle was parked, the contact noticed coolant leaking on the ground underneath the vehicle. The contact stated that the low coolant warning light was illuminated. The contact refilled the coolant reservoir. The vehicle was taken to an independent mechanic where it was diagnosed with coolant pump failure. The contact was informed that the coolant pump needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact referenced NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not associated with the recall. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 98,744.
NHTSA ODI #11671552
Mileage unknown · Jun 8, 2025
Electrical SystemEngineSuspension
Water entering into the vehicle, causing vehicle to reduce power in traffic, due to traction control issues.. Not able to drive vehicle when it’s raining., along with other issues, pls see first report..
NHTSA ODI #11665571
Mileage unknown · Jun 8, 2025
Fuel/propulsion System
Dear Sir/Madam, I am writing to you today to report a potential issue with my 2012 BMW X5 3.5i, VIN [XXX] . My vehicle appears to be experiencing fuel wire problems , along with the smell of gas, consistent with those described in recall number 16V-746000. I would appreciate it if you would investigate this matter further and …
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Dear Sir/Madam, I am writing to you today to report a potential issue with my 2012 BMW X5 3.5i, VIN [XXX] . My vehicle appears to be experiencing fuel wire problems , along with the smell of gas, consistent with those described in recall number 16V-746000. I would appreciate it if you would investigate this matter further and advise on the appropriate course of action to address this concern. I have spent too much money on having the car towed around town.. Thank you for your time and attention to this matter. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA ODI #11665570
115,000 miles · Mar 13, 2025
Engine And Engine Cooling
The contact owns a 2012 BMW X5. The contact stated while the vehicle was parked, the contact noticed coolant leaking from the lower end of the engine compartment with the check engine warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure…
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The contact owns a 2012 BMW X5. The contact stated while the vehicle was parked, the contact noticed coolant leaking from the lower end of the engine compartment with the check engine warning light illuminated. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 115,000.
NHTSA ODI #11648196
Official recalls
10Jan 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2009-2012 X5 xDrive35d, 2008-2012 X6 xDrive35i, X6 xDrive50i and X6 M, 2007-2012 X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M and 2010-2011 X6 ActiveHybrid vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSPI-2) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until this remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag, free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Jan 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Jan 14, 2019
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, 2008-2014 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, 2009-2013 X5 xDrive35d vehicles and 2010-2011 X6 ActiveHybrid vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 14, 2019. Owners may contact BMW customer service at 1-800-525-7417.
May 23, 2018
BMW of North America, LLC (BMW) is recalling certain 2009-2013 X5 xDrive 35d diesel vehicles. The engine idler pulley bolt may loosen over time and break.
Consequence & remedy
Consequence: If the idler pulley bolt breaks, the vehicle may unexpectedly lose power-assisted steering, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the idler pulley bolt with an improved part, free of charge. The recall began March 11, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Apr 18, 2018
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Consequence & remedy
Consequence: If the circuit board were to overheat, it can increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
Additional source detail variants (2)
Engine And Engine Cooling:engine:gasoline:turbo/supercharger
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Consequence: If the circuit board were to overheat, it can increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
Engine And Engine Cooling:engine
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Consequence: If the circuit board were to overheat, it can increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
Jan 9, 2018
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, 2009-2010 X5 xDrive35d vehicles and 2009-2013 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." BMW is also recalling certain 2007-2010 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." BMW is also recalling certain 2007-2009 X5 xDrive30i, X5 xdrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag module, free of charge. The recall is expected to begin March 2018. Owners may contact BMW customer service at 1-800-525-7417.
Mar 2, 2017
BMW of North America, LLC, (BMW) is recalling certain 2011-2013 X5 xDrive35i, X5 xDrive50i, X5 M and X5 xDrive35d vehicles, 2011-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles, and 2011 x6 ActiveHybrid Vehicles. Water and debris may enter the front driveshaft's universal joint, causing excessive wear and possibly resulting in the joint's failure.
Consequence & remedy
Consequence: If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on April 18, 2017. Owners may contact BMW customer service at 1-800-525-7417.
Jan 10, 2017
BMW of North America, LLC (BMW) is recalling certain 2012 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, BMW is recalling certain 2009 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, and X5 M vehicles, 2008-2009 X6 xDrive 35i, X6 xDrive50i, X6 M, and 2009 X5 xDrive35d vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, BMW is recalling certain 2007-2008 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, and 2008 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles originally sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to high absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the front passenger air bag inflator or air bag module, free of charge. Interim letters were mailed March 2017. Owners will receive a second notice when remedy parts become available. Owners may contact BMW customer service at 1-800-525-7417.
Jun 13, 2012
BMW IS RECALLING CERTAIN MODEL YEAR 2012 X5 VEHICLES EQUIPPED WITH A DIESEL ENGINE AND 2013 X5 AND X6 VEHICLES. DUE TO A MACHINING ERROR OF THE STEERING GEAR SURFACE, POWER STEERING FLUID MAY LEAK.
Consequence & remedy
Consequence: LEAKING POWER STEERING FLUID CAN SPRAY ONTO HOT EXHAUST PARTS, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT, AND IF NECESSARY, REPLACE THE STEERING GEAR FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
Jan 23, 2012
BMW IS RECALLING CERTAIN MODEL YEAR 2012 X5 XDRIVE 35I SPORTS ACTIVITY VEHICLES, MANUFACTURED FROM DECEMBER 19, 2011, THROUGH DECEMBER 21, 2011. DUE TO A MANUFACTURING ERROR, ENGAGEMENT OF THE TRANSMISSIONS PARKING LOCK MAY NOT OCCUR EVEN IF THE P POSITION HAS BEEN SELECTED AND IS DISPLAYED.
Consequence & remedy
Consequence: IF THE DRIVER BELIEVES THAT THE TRANSMISSION IS IN PARK AND DOES NOT USE THE PARKING BRAKE, THE VEHICLE COULD ROLL AWAY AFTER EXITING THE VEHICLE INCREASING THE RISK OF A CRASH OR INJURY.
Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 2, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ18001 · Idler Pulley Bolt Failure
Opened Apr 18, 2018 · Closed Dec 1, 2018
Status: closed (inferred from source dates) · Steering; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Additional source detail variants (3)
Steering
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Steering:hydraulic Power Assist:hose, Piping, And Connections
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Steering:hydraulic Power Assist System
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
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