NHTSA owner reports · September 18, 2026 snapshot.
Steering complaints
20 reportsClear category filterMileage unknown · May 1, 2026
EngineSteeringUnknown Or Other
Two nights ago I was at Domino’s Pizza. I put my car in reverse and the car died and the steering wheel locked up like the power steering was giving out I was able to start the car again, but still with no power steering assist and drove the car home about a mile away, but every time I slowed down or came to a stop sign or a sto…
Read full complaint
Two nights ago I was at Domino’s Pizza. I put my car in reverse and the car died and the steering wheel locked up like the power steering was giving out I was able to start the car again, but still with no power steering assist and drove the car home about a mile away, but every time I slowed down or came to a stop sign or a stoplight, the car would die, and the battery light would flash on the dash and it would say charging malfunction once I got home we took a look at the engine and noticed that none of the belts were working at all and then I started to google what could possibly be the problem and a couple of different recalls came up recall number 12V550000 and that is engine and engine cooling engine diesel what the name of it is and the recall date is 1127 2012 and then the next one is 2012 BMW X5 diesel SUVs from the model year 2012 923 BMW X fives have been recalled because they have defective engine belt, tensioners and cracks that develop along the welds if the belt tensioner fails there could be a sudden loss of power steering assist that is sounds like exactly what happened to my car and then there’s another one recall number B121918 which is from September 2019 and it is called idler pulley bolt and come to find out that actually was a recall on my vehicle, but the previous owner is the one that had it repaired so I’m not sure if BMW is willing to repair it again but there’s not a lot of miles on this cards a 2012 I bought it with 95,000 miles on it and it currently only has 131,000 miles on it. I’m just hoping for some kind of resolution here this is the fifth Bmw that I bought in my lifetime and I for the most part I’ve had pretty good ultimate driving experience and good customer service and some good financing but I can’t see why just recall wouldn’t cover my vehicle. It’s currently in the shop. They’re doing a diagnostic on it and I will be getting that back later on today and I can report that back to you folks, hopefully it could be recalled. M
NHTSA ODI #11735154
Mileage unknown · Sep 15, 2024
Steering
It suddenly became very, very difficult and almost impossible to steer.
NHTSA ODI #11614658
210,000 miles · Sep 5, 2023
Power TrainSteering
The contact owns a 2012 BMW X5. The contact stated that while his wife was driving at an undisclosed speed, she heard a loud thumping sound underneath the vehicle. The contact then stated that the vehicle hesitated then decelerated at low speeds while the accelerator pedal was depressed. The contact stated that his wife was able…
Read full complaint
The contact owns a 2012 BMW X5. The contact stated that while his wife was driving at an undisclosed speed, she heard a loud thumping sound underneath the vehicle. The contact then stated that the vehicle hesitated then decelerated at low speeds while the accelerator pedal was depressed. The contact stated that his wife was able to navigate the vehicle safely to the residence. The contact was unsure if any warning lights were illuminated. The vehicle was then towed to the dealer where it was diagnosed that the front driveshaft failed and as a result the power steering hoses had ruptured and the front driveshaft and the power steering hoses needed to be replaced. The power steering hoses were replaced however, the front driveshaft had not yet been replaced. The contact referenced the NHTSA Campaign Number: 17V138000 (Power Train). The manufacture was notified of the failure and confirmed that the VIN was not included in the recall. The contact was referred to the NHTSA Hotline. The failure mileage was approximately 210,000.
NHTSA ODI #11542756
Mileage unknown · Jan 29, 2023
SteeringFire
What component or system failed or malfunctioned, and is it available for inspection upon request? Repair shop repaired the pulley because i couldn't steer the vehicle correctly. It would jerk me on the road. Vehicle is available for inspection but is already repaired by local shop. How was your safety or the safety of others …
Read full complaint
What component or system failed or malfunctioned, and is it available for inspection upon request? Repair shop repaired the pulley because i couldn't steer the vehicle correctly. It would jerk me on the road. Vehicle is available for inspection but is already repaired by local shop. How was your safety or the safety of others put at risk? I could drive but couldn't steer intermittently. Scary!! i couldn't make a full turns and there was a rough spot in the steering sometimes. Eventually it locked up an couldn't leave parking spot. Has the problem been reproduced or confirmed by a dealer or independent service center? Yes. But i already got it repaired. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Not that i know of. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No. I only smelled burning rubber or electrical components. Smoke from engine bay and screeching sounds. Worst part is it was intermittent which gives the driver a false sense of security to drive but almost crashed because down the road couldn't steer.
NHTSA ODI #11504279
60,000 miles · Sep 23, 2020
Electrical SystemEngineSteering
THE IDLER PULLEY BOLT BROKE FOR THE THIRD TIME. THE CAR HAS APPROX 60 K MILES, AND THE LAST REPLACEMENT WAS DONE IN MAY 2018, APPROX 15 K MILES AGO. VEHICLE WAS MOVING AND IT LOST THE STEERING (STEERING HYDRAULICS STOPPED WORKING, MAKING IT VERY DIFFICULT TO STEER), BATTERY INDICATOR CAME ON AND THE ENGINE COOLING FAN SET ON HIG…
Read full complaint
THE IDLER PULLEY BOLT BROKE FOR THE THIRD TIME. THE CAR HAS APPROX 60 K MILES, AND THE LAST REPLACEMENT WAS DONE IN MAY 2018, APPROX 15 K MILES AGO. VEHICLE WAS MOVING AND IT LOST THE STEERING (STEERING HYDRAULICS STOPPED WORKING, MAKING IT VERY DIFFICULT TO STEER), BATTERY INDICATOR CAME ON AND THE ENGINE COOLING FAN SET ON HIGH SPEED. THE INCIDENT HAPPENED WHILE DRIVING, APPROX HALF THE MILE FROM THE HOUSE. WAS ABLE TO SLOWLY PULLED IT IN FRONT OF THE HOUSE. NOTIFIED THE DEALER AND WAITING FOR THEM TO COME AND PICK IT UP, THE CAR IS NOT DRIVEABLE. THIS INCIDENT, WITH THE IDLER PULLEY BOLT IS THE THIRD TIME AFTER THEIR INITIAL RECALL. BMW DOES NOT HAVE A REMEDY FOR THIS.
NHTSA ODI #11360844
69,000 miles · Jul 12, 2019
EnginePower TrainSteering
HAD TO REPLACE WATER PUMP AT 58,000 MILES. CAR IS SPEWING EXHAUST, AND ACCELERATION AND STEERING ARE NOT FUNCTIONING PROPERLY, LIKELY DUE TO UJOINT AND/OR WORN CONTROL ARM, WHICH I NOTICED WERE RECALLED FOR OTHER MODELS, BUT LISTED AS A RECALL FOR MY CAR/VIN. NEED TO RESEAL CRANKCASE JOINTING SURFACES. CAR HAS 8 RECALLS LISTED O…
Read full complaint
HAD TO REPLACE WATER PUMP AT 58,000 MILES. CAR IS SPEWING EXHAUST, AND ACCELERATION AND STEERING ARE NOT FUNCTIONING PROPERLY, LIKELY DUE TO UJOINT AND/OR WORN CONTROL ARM, WHICH I NOTICED WERE RECALLED FOR OTHER MODELS, BUT LISTED AS A RECALL FOR MY CAR/VIN. NEED TO RESEAL CRANKCASE JOINTING SURFACES. CAR HAS 8 RECALLS LISTED ON KBB, BUT BMW ONLY HAS RECORD OF 5 RECALLS. I DO NOT HAVE RECORDS OF REPAIRS THAT WERE DONE ON CAR BEFORE PURCHASE IN NOV. OF 2014. CAR CURRENTLY HAS 69,000 MILES AND IS DRIVING HORRIBLY
NHTSA ODI #11231411
111,000 miles · Feb 28, 2019
Engine And Engine CoolingSteering
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 10-20 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE. THE CONTACT LOOKED UNDER THE HOOD AND NOTICED THAT THE BELTS WERE LOOSE. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE BATTERY INDICATOR WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS T…
Read full complaint
TL* THE CONTACT OWNS A 2012 BMW X5. WHILE DRIVING 10-20 MPH, THE CONTACT HEARD AN ABNORMAL CLUNKING NOISE. THE CONTACT LOOKED UNDER THE HOOD AND NOTICED THAT THE BELTS WERE LOOSE. IN ADDITION, THE STEERING WHEEL WAS DIFFICULT TO TURN AND THE BATTERY INDICATOR WAS ILLUMINATED. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE IDLER PULLEY WAS FRACTURED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 111,000.
NHTSA ODI #11183104
5 miles · Jan 16, 2018
EngineSteering
RECALL# 12V550000 BMW (800)5257417;REFUSE TO FIX PROBLEM
NHTSA ODI #11063010
79,300 miles · Dec 15, 2017
EngineSteering
WHILE OUT OF TOWN, VEHICLE IN MOTION ON ROAD, HEAR A CLUNK IN THE ENGINE BAY AND MANY WARNING LIGHTS GO OFF. GO TO PULL OVER AND STEERING IS VERY DIFFICULT TO OPERATE. MANAGE TO PULL OUT OF TRAFFIC SAFELY. THE REDUCED MOBILITY OF VEHICLE DUE TO LOSS OF POWER STEERING COULD HAVE EASILY CAUSED A LIFE THREATENING SITUATION. CAL…
Read full complaint
WHILE OUT OF TOWN, VEHICLE IN MOTION ON ROAD, HEAR A CLUNK IN THE ENGINE BAY AND MANY WARNING LIGHTS GO OFF. GO TO PULL OVER AND STEERING IS VERY DIFFICULT TO OPERATE. MANAGE TO PULL OUT OF TRAFFIC SAFELY. THE REDUCED MOBILITY OF VEHICLE DUE TO LOSS OF POWER STEERING COULD HAVE EASILY CAUSED A LIFE THREATENING SITUATION. CALL TOW TRUCK. GARAGE STATES LOSS OF POWER STEERING IS DUE TO LOSS OF SERPENTINE BELT DUE TO BROKEN IDLER PULLEY BOLT, EVEN THOUGH A RECALL FOR THIS PART EXISTS AND HAS BEEN PERFORMED. RECALL 12V5500000 ENGINE IDLER PULLEY MAY BREAK, WAS PERFORMED IN 2013. THIS SAME RECALL SHOULD APPLY BUT BMW SERVICE STATES THEY WILL NOT SERVICE AGAIN AS IT HAS ALREADY BEEN COMPLETED. PARTS ARE ON BACK ORDER, TAKES OVER A WEEK FOR BOLT TO ARRIVE. MANY DOCUMENTED CASES OF ORIGINAL RECALL REPAIR FAILING A SECOND TIME IN AS LITTLE AS 5 MONTHS TO AS MANY AS 3.5 YEARS AFTER INITIAL RECALL SERVICE. BMW REFUSES REIMBURSEMENT FOR THE COST OF REPAIR, $1153.00. A NEW RECALL SHOULD BE ISSUED.
NHTSA ODI #11054909
114,000 miles · Dec 14, 2017
EngineSteering
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT THE STEERING WHEEL BOLT FRACTURED AND THE STEERING WHEEL HAD TO BE TURNED WITH FORCE. THE CONTACT DROVE HOME AND DISCOVERED THAT THE STEERING WHEEL BOLT WAS FRACTURED. THE VEHICLE WAS TOWED TO BMW OF WEST HOUSTON (20822 KATY FREEWAY, KATY, TX 77449, PHONE (855) 627-3055…
Read full complaint
TL* THE CONTACT OWNS A 2012 BMW X5. THE CONTACT STATED THAT THE STEERING WHEEL BOLT FRACTURED AND THE STEERING WHEEL HAD TO BE TURNED WITH FORCE. THE CONTACT DROVE HOME AND DISCOVERED THAT THE STEERING WHEEL BOLT WAS FRACTURED. THE VEHICLE WAS TOWED TO BMW OF WEST HOUSTON (20822 KATY FREEWAY, KATY, TX 77449, PHONE (855) 627-3055) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL ENGINE PULLEY BOLT FAILED. THE MANUFACTURER STATED THAT NHTSA CAMPAIGN NUMBER: 12V550000 (STEERING, ENGINE AND ENGINE COOLING) WAS PERFORMED ON THE VEHICLE, BUT DID NOT CORRECT THE FAILURE AND THE STEERING WHEEL ENGINE PULLEY BOLT FRACTURED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 114,000.
NHTSA ODI #11054759
Official recalls
10Jan 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2009-2012 X5 xDrive35d, 2008-2012 X6 xDrive35i, X6 xDrive50i and X6 M, 2007-2012 X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M and 2010-2011 X6 ActiveHybrid vehicles equipped with non-desiccated, passenger frontal air bag inflators containing phase stabilized ammonium nitrate (PSPI-2) propellant that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until this remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag, free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Jan 15, 2020
BMW of North America, LLC (BMW) is recalling certain 2008-2013 128i and 135i Convertibles, 128i, 135i, and M Coupes, 2007-2010 X3 30si and X3 xDrive30i, 2013-2015 X1 sDrive28i, X1 xDrive28i and X1 xDrive35i, 2007-2013 328i, 328i xDrive, 335i, 335is, 335i xDrive and M3 Coupes, 2006-2011 328i, 328xi, 328i xDrive, 325i, 325xi, 330i, 330xi, 335i, 335xi, 335i xDrive and M3, 2009-2011 335D, 2006-2012 325xi, 328i, 328xi and 328i xDrive, 2010-2011 X6 ActiveHybrid, 2007-2013 328i, 335i, 335is, M3 Coupes, X5 30si, X5 xDrive30i, X5 xDrive35i, X5 48i, X5 xDrive48i, X5 xDrive50i and X5 M, 2009-2013 X5 xDrive35d and 2008-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles equipped with non-desiccated driver frontal air bag inflators containing phase stabilized ammonium nitrate (PSAN) that were used as interim remedy parts for previous Takata recalls. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: BMW will notify owners, and dealers will replace the driver air bag. On X5 and X6 vehicles, only the inflator will be replaced. All repairs will be performed free of charge. The recall began March 11, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Jan 14, 2019
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, 2008-2014 X6 xDrive35i, X6 xDrive50i and X6 M vehicles, 2009-2013 X5 xDrive35d vehicles and 2010-2011 X6 ActiveHybrid vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger frontal air bag module, free of charge. The recall began March 14, 2019. Owners may contact BMW customer service at 1-800-525-7417.
May 23, 2018
BMW of North America, LLC (BMW) is recalling certain 2009-2013 X5 xDrive 35d diesel vehicles. The engine idler pulley bolt may loosen over time and break.
Consequence & remedy
Consequence: If the idler pulley bolt breaks, the vehicle may unexpectedly lose power-assisted steering, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the idler pulley bolt with an improved part, free of charge. The recall began March 11, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Apr 18, 2018
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Consequence & remedy
Consequence: If the circuit board were to overheat, it can increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
Additional source detail variants (2)
Engine And Engine Cooling:engine:gasoline:turbo/supercharger
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Consequence: If the circuit board were to overheat, it can increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
Engine And Engine Cooling:engine
BMW of North America, LLC (BMW) is recalling certain 2011-2012 BMW 550i, 550i xDrive, 550i Gran Turismo, 550i Gran Turismo xDrive, 750i, 750Li, 750i xDrive, 750Li xDrive, 760Li, X5 xDrive50i, X5 M, X6 xDrive50i, X6 M, ActiveHybrid7, MINI Cooper S Convertible, John Cooper Works (JCW) Convertible, Cooper S Countryman, Cooper S Countryman ALL4, Cooper S, JCW, Cooper S Clubman, JCW Clubman, Cooper S Roadster, JCW Roadster, Cooper S Coupe, JCW Coupe and Rolls-Royce Ghost, 2011 BMW X6 Hybrid and 2012 BMW 650i Coupe, 650i xDrive Coupe, 650i Convertible and 650i xDrive Convertible vehicles. The electric auxiliary water pump may fail and cause the circuit board to overheat.
Consequence: If the circuit board were to overheat, it can increase the risk of a fire.
Remedy: BMW will notify owners, and dealers will replace the electric auxiliary water pump, free of charge. Depending on the model, there are currently limited parts available, however not all parts are available at this time. Owners will be notified of the recall beginning June 11, 2018, and will receive a second notification when remedy parts become available. Owners may contact BMW customer service at BMW 1-800-525-7417, MINI at 1-866-825-1525, or Rolls-Royce at 1-877-877-3735. Note: BMW recommends that owners park their vehicle outdoors until the recall remedy has been performed.
Jan 9, 2018
BMW of North America, LLC (BMW) is recalling certain 2007-2013 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, 2009-2010 X5 xDrive35d vehicles and 2009-2013 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." BMW is also recalling certain 2007-2010 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." BMW is also recalling certain 2007-2009 X5 xDrive30i, X5 xdrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X5 xDrive35d, X6 xDrive35i, X6 xDrive50i and X6M vehicles ever registered in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the passenger front air bag module, free of charge. The recall is expected to begin March 2018. Owners may contact BMW customer service at 1-800-525-7417.
Mar 2, 2017
BMW of North America, LLC, (BMW) is recalling certain 2011-2013 X5 xDrive35i, X5 xDrive50i, X5 M and X5 xDrive35d vehicles, 2011-2014 X6 xDrive35i, X6 xDrive50i and X6M vehicles, and 2011 x6 ActiveHybrid Vehicles. Water and debris may enter the front driveshaft's universal joint, causing excessive wear and possibly resulting in the joint's failure.
Consequence & remedy
Consequence: If the front universal joint fails, the front wheels would not be driven, affecting vehicle traction. Additionally, continued driving of the vehicle with a broken front universal joint may damage other components. Either condition may increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the front driveshaft, free of charge. The recall began on April 18, 2017. Owners may contact BMW customer service at 1-800-525-7417.
Jan 10, 2017
BMW of North America, LLC (BMW) is recalling certain 2012 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, X5 M, X6 xDrive35i, X6 xDrive50i, and X6 M vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, BMW is recalling certain 2009 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i, and X5 M vehicles, 2008-2009 X6 xDrive 35i, X6 xDrive50i, X6 M, and 2009 X5 xDrive35d vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Additionally, unless included in "Zone A" or "Zone B" above, BMW is recalling certain 2007-2008 X5 xDrive30i, X5 xDrive35i, X5 xDrive48i, X5 xDrive50i and X5 M vehicles, and 2008 X6 xDrive35i, X6 xDrive50i, and X6 M vehicles originally sold, or ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to high absolute humidity and temperature cycling.
Consequence & remedy
Consequence: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the remedy is performed. BMW will notify owners, and dealers will replace the front passenger air bag inflator or air bag module, free of charge. Interim letters were mailed March 2017. Owners will receive a second notice when remedy parts become available. Owners may contact BMW customer service at 1-800-525-7417.
Jun 13, 2012
BMW IS RECALLING CERTAIN MODEL YEAR 2012 X5 VEHICLES EQUIPPED WITH A DIESEL ENGINE AND 2013 X5 AND X6 VEHICLES. DUE TO A MACHINING ERROR OF THE STEERING GEAR SURFACE, POWER STEERING FLUID MAY LEAK.
Consequence & remedy
Consequence: LEAKING POWER STEERING FLUID CAN SPRAY ONTO HOT EXHAUST PARTS, INCREASING THE RISK OF AN ENGINE COMPARTMENT FIRE.
Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL INSPECT, AND IF NECESSARY, REPLACE THE STEERING GEAR FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 20, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
Jan 23, 2012
BMW IS RECALLING CERTAIN MODEL YEAR 2012 X5 XDRIVE 35I SPORTS ACTIVITY VEHICLES, MANUFACTURED FROM DECEMBER 19, 2011, THROUGH DECEMBER 21, 2011. DUE TO A MANUFACTURING ERROR, ENGAGEMENT OF THE TRANSMISSIONS PARKING LOCK MAY NOT OCCUR EVEN IF THE P POSITION HAS BEEN SELECTED AND IS DISPLAYED.
Consequence & remedy
Consequence: IF THE DRIVER BELIEVES THAT THE TRANSMISSION IS IN PARK AND DOES NOT USE THE PARKING BRAKE, THE VEHICLE COULD ROLL AWAY AFTER EXITING THE VEHICLE INCREASING THE RISK OF A CRASH OR INJURY.
Remedy: BMW WILL NOTIFY OWNERS, AND DEALERS WILL REPLACE THE AUTOMATIC TRANSMISSION FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 2, 2012. OWNERS MAY CONTACT BMW CUSTOMER RELATIONS AND SERVICES AT 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1RQ18001 · Idler Pulley Bolt Failure
Opened Apr 18, 2018 · Closed Dec 1, 2018
Status: closed (inferred from source dates) · Steering; Steering:hydraulic Power Assist System; Steering:hydraulic Power Assist:hose, Piping, And Connections
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Additional source detail variants (3)
Steering
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Steering:hydraulic Power Assist:hose, Piping, And Connections
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Steering:hydraulic Power Assist System
In a May 23, 2018 letter, BMW of North America, LLC (BMW) notified the National Highway Traffic Safety Administration (NHTSA) of a safety defect that may result in the loss of power steering assist in certain model year (MY) 2009 through 2013 BMW X5 xDrive35d vehicles (Recall 18V-336). The recall, which affects approximately 33,214 vehicles built from March 12, 2008 through June 27, 2013, corrects the remedy and expands the scope of a prior BMW recall (12V-550) which addressed idle pulley bolt failure in approximately 29,800 MY 2009 through 2012 BMW X5 xDrive35d vehicles built from September 1, 2008 through November 15, 2012. BMW's analysis indicates that due to a number of contributing factors it is possible that the bolt's pre-stressing force could drop to an extent that it results in the bolt becoming loosened over time. A loosening of the bolt could cause additional bending stress on top of the bolt. As a result, the bolt could break. If this were to happen, then a sudden loss of power steering assist could occur.If there were a loss of power steering assist, manual steering capability would be retained, although the effort required to steer the vehicle would be greater, and therefore may increase the risk of crash.ODI's analysis of the complaints it has received from the public (VOQ's) and BMW complaint data submitted in response to the information request letter for RQ18-001 identified a total of 93 unique VIN reports alleging failure of the idler pulley bolt after recall 12V-550 was completed on the vehicle, including 31 VOQ's and 72 BMW consumer complaints (5 complaints received by NHTSA and BMW, 3 unique VIN's submitted multiple complaints to BMW, and 1 unique VIN submitted multiple complaints to NHTSA).BMW is developing a new idler pulley fastening system as the remedy for 18V-336.The remedy is planned to begin in February 2019.Based on BMW's safety recall, this recall query is closed.The 31 VOQ's referenced in this resume are: 10499780, 10559422, 10579534, 10655424, 10661614, 10702323, 10819617, 10903433, 10948014, 10984353, 11002447, 11010667, 11013643, 11041551, 11054759, 11054909, 11066063, 11083479, 11097562, 11098865, 11113332, 11128649, 11130277, 10552773, 10817406, 10937632, 10956710, 11032006, 11042259, 11063010, 11091513.
Illustration