NHTSA owner reports · September 18, 2026 snapshot.
Unknown Or Other complaints
43 reportsClear category filterMileage unknown · Nov 7, 2025
Unknown Or Other
The emergency call system on the vehicle has failed and I am getting an error message. The service center at the dealership informed me that water ingress into the shark fin that houses the system caused the system to short and fail resulting in the need for a complete replacement of the system at a cost of $3100. BMW has issued…
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The emergency call system on the vehicle has failed and I am getting an error message. The service center at the dealership informed me that water ingress into the shark fin that houses the system caused the system to short and fail resulting in the need for a complete replacement of the system at a cost of $3100. BMW has issued a service bulletin (SIB 65 12 22-Roof Mounted Antenna Housing Seal Not Adhering) that states that the seal of the room-mounting antenna housing is separating from the vehicle. This will allow water ingress into the vehicle, possibly damaging components and equipment. With the correction of remove and reseal the roof-mounted antenna housing. During the service call, the technician confirmed this defect caused the issue. I contacted BMW and they refused to completely cover the repair stating it is not a safety issue. I disagree, I purchased the vehicle with advanced safety features. My wife travels with the car to rural areas and this feature is critical in her safety in the event of a crash. I feel BMW should cover the repair and that this issue is a safety concern for those who rely on an advanced safety calling system purchased with the car. In reviewing message boards, this seems to be an issue for many owners of BMW SUVs.
NHTSA ODI #11698189
Mileage unknown · Oct 27, 2025
EngineUnknown Or Other
My 2019 x3 model has been leaking coolant from multiple places. I have already needed to replace the water pump at my mechanic and now there's an additional coolant leak and the radiator and radiator hoses are affected and may need replacement. My dealer has not reported this issue yet and no recall has been declared for my type…
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My 2019 x3 model has been leaking coolant from multiple places. I have already needed to replace the water pump at my mechanic and now there's an additional coolant leak and the radiator and radiator hoses are affected and may need replacement. My dealer has not reported this issue yet and no recall has been declared for my type of vehicle, but I cannot afford to fix this issue out of pocket and it's a manufacturer issue when making these materials for the car, no fault of the driver. This has now become an issue where my car is constantly leaking coolant and causing potential engine damage.
NHTSA ODI #11695887
Mileage unknown · Sep 14, 2025
Electrical SystemUnknown Or Other
Today, I placed my backpack containing my 2019 BMW X3 key fob in the back seat, closed the door, and proceeded to open the driver’s door as usual. Immediately, the car locked itself with the key fob still inside. This is a failure of the anti-lockout safety system. The vehicle’s Comfort Access/keyless entry system is designed to…
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Today, I placed my backpack containing my 2019 BMW X3 key fob in the back seat, closed the door, and proceeded to open the driver’s door as usual. Immediately, the car locked itself with the key fob still inside. This is a failure of the anti-lockout safety system. The vehicle’s Comfort Access/keyless entry system is designed to prevent the doors from locking when the key is inside, and it should never lock itself under these circumstances. This malfunction creates a serious safety risk, as occupants or pets could become trapped inside the vehicle. I am submitting this complaint to notify NHTSA of a potential safety defect in the BMW anti-lockout / Comfort Access system. I request an investigation to determine if this defect affects other vehicles of the same model and year.
NHTSA ODI #11687223
Mileage unknown · Aug 14, 2025
Electrical SystemUnknown Or Other
My X3 has 52,000 miles. During a recent road trip, an "Emergency Call System Malfunction" message appeared. When I returned home, I took the vehicle to the dealership. The advisor said the shark fin trim is loose on the roof causing water ingress into the vehicle causing damage to the aerial antenna and the TCB unit. The TCB uni…
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My X3 has 52,000 miles. During a recent road trip, an "Emergency Call System Malfunction" message appeared. When I returned home, I took the vehicle to the dealership. The advisor said the shark fin trim is loose on the roof causing water ingress into the vehicle causing damage to the aerial antenna and the TCB unit. The TCB unit is also known as the Telematics Control Unit that is responsible for vehicle safety and connectivity features, door locking mechanisms, and so on. The technician found faults in the aerial antenna and TCB. I understand from the service advisor that they see this fairly regularly. I have further learned that BMW issued a Service Information Bulletin admitting the problem to dealers and telling them it was a manufacturing defect during the painting process and lists the parts needed to fix it. The quoted cost to replace the damaged components and install/seal a new shark fin was over $4,000 (almost 10% of the car's original price). BMW knows this to be a problem and I think there should be a safety recall for it, regardless of whether the car is out of its original warranty period.
NHTSA ODI #11680698
Mileage unknown · Apr 28, 2025
Electrical SystemUnknown Or Other
Shark Fin antenna water ingress causing Emergency Call Malfunction. Known issue with BMW and no warranty or recall due to failed seal allowing water to ingress into the Telematics Control Module disabling all cell service, hands free communication and tracking/navigation in case of an accident vehicle does not provide accurate l…
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Shark Fin antenna water ingress causing Emergency Call Malfunction. Known issue with BMW and no warranty or recall due to failed seal allowing water to ingress into the Telematics Control Module disabling all cell service, hands free communication and tracking/navigation in case of an accident vehicle does not provide accurate location. Cost of repair is 3,000-5,000 due to water damage. Warnings come onto instrument cluster that can be removed and blocks mileage or any other settings to be viewed including cruise control settings
NHTSA ODI #11657255
Mileage unknown · Feb 16, 2025
Unknown Or Other
I am writing regarding my 2019 BMW X3 which has suffered catastrophic electrical damage due to premature sunroof seal shrinkage. The failure has resulted in: Damage to the amplifier Damage to the auto system Non-functioning park assist warning tones and signal Integrity of panoramic sunroof stability The dealership has ident…
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I am writing regarding my 2019 BMW X3 which has suffered catastrophic electrical damage due to premature sunroof seal shrinkage. The failure has resulted in: Damage to the amplifier Damage to the auto system Non-functioning park assist warning tones and signal Integrity of panoramic sunroof stability The dealership has identified seal failure as the root cause. This is particularly concerning given that: These seals are designed and expected to last 20 years This is a documented issue affecting multiple BMW vehicles My vehicle is only 5 years old, far short of the expected seal lifespan The premature seal failure clearly indicates a manufacturing defect, not normal wear and Tear. The systemic nature of this defect which Causes a significant gap between actual and expected seal performance The extensive consequential damage caused by this manufacturing issue Is highly concerning snd should be immediately investigated and addressed.
NHTSA ODI #11642974
Mileage unknown · Dec 20, 2024
Electrical SystemStructureUnknown Or Other
My 2019 BMW X3 posted this error on the instrument display "Emergency call system malfunction". BMW service informed me that the shark fin roof mounted antenna is leaking. It causes issues with the SOS feature, navigation (reporting wrong location). There are numerous complaints on BMW owners message boards with the same problem…
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My 2019 BMW X3 posted this error on the instrument display "Emergency call system malfunction". BMW service informed me that the shark fin roof mounted antenna is leaking. It causes issues with the SOS feature, navigation (reporting wrong location). There are numerous complaints on BMW owners message boards with the same problem. There is at least one BMW Service Information Bulletin (SIB) that applies to this issue for my vehicle. It is number B65 12 22. I was told this issue is not covered under my certified pre-owned warranty. This is a safety issue affecting thousands of BMW owners. BMW should do the right thing, issue a recall on the affected models and repair this problem. Thank you.
NHTSA ODI #11631848
Mileage unknown · Oct 7, 2024
Unknown Or Other
Safety recall involving rear cargo rails hasn’t been rectified for 3 months now.
NHTSA ODI #11618591
Mileage unknown · Aug 7, 2024
Unknown Or Other
I have take out cargo on left side by self
NHTSA ODI #11607079
Mileage unknown · Jun 27, 2024
EngineUnknown Or Other
The vehicle 2019 bmw x3 purchased from dealer with all maintenance performed per BMW specs at dealership, Warned of low coolant. Coolant was added, two days later 0n 6 25 2024 the light came on for low coolant checking vehicle saw large leak. Vehicle was towed to dealership. On 6 26 2024 the visual from BMW stated the the oil f…
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The vehicle 2019 bmw x3 purchased from dealer with all maintenance performed per BMW specs at dealership, Warned of low coolant. Coolant was added, two days later 0n 6 25 2024 the light came on for low coolant checking vehicle saw large leak. Vehicle was towed to dealership. On 6 26 2024 the visual from BMW stated the the oil filter housing which is made of plastic and warps. They want to replace the oil filter housing but they say the manifold and transmission has to be remove to replace it at a cost of 3119 dollars as estimate. From dealership. The vehicle is low mileage purchased at 30 k from dealership and has been maintained with the reccomendations of the dealership. The time the vehicle will be in shop to do he work will be long and it till unclear of the extended warranty purchased from dealership at time of purchase will cover its replacement and th costs for labor.
NHTSA ODI #11597230
Official recalls
10Oct 15, 2024
BMW of North America, LLC (BMW) is recalling certain 2018-2022 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the rear cargo rail may become damaged in a rear crash and result in the cargo rail detaching.
Consequence & remedy
Consequence: Interior rear cargo rail detachment during a crash can increase the risk of injury.
Remedy: Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed December 12, 2024. Owners may contact BMW customer service at 1-800-525-7417. Vehicles in this recall were previously remedied for this issue under recall number 24V-534 and will need to have the new repair completed.
Jul 17, 2024
BMW of North America, LLC (BMW) is recalling certain 2018-2023 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3 M vehicles. The attachment for the interior cargo rail may become damaged in a rear crash and result in the cargo rail detaching.
Consequence & remedy
Consequence: Interior cargo rail detachment during a rear crash can increase the risk of injury.
Remedy: Dealers will replace the rear cargo rail attachment bolts, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact BMW customer service at 1-800-525-7417.
Jul 8, 2021
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, X3 xDrive30i, X3 M40i and 2019 X4 xDrive30i, and X4 M40i vehicles. The front passenger seat occupant classification system may have been improperly assembled, which could result in the misclassification of the seat as unoccupied, and deactivate the front air bag.
Consequence & remedy
Consequence: A deactivated front air bag will not deploy in the event of a crash, increasing the risk of injury.
Remedy: Dealers will replace the seat foam, which includes the occupant classification system, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Additional source detail variants (2)
Air Bags:sensor:occupant Classification:front Passenger
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, X3 xDrive30i, X3 M40i and 2019 X4 xDrive30i, and X4 M40i vehicles. The front passenger seat occupant classification system may have been improperly assembled, which could result in the misclassification of the seat as unoccupied, and deactivate the front air bag.
Consequence: A deactivated front air bag will not deploy in the event of a crash, increasing the risk of injury.
Remedy: Dealers will replace the seat foam, which includes the occupant classification system, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags:frontal
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, X3 xDrive30i, X3 M40i and 2019 X4 xDrive30i, and X4 M40i vehicles. The front passenger seat occupant classification system may have been improperly assembled, which could result in the misclassification of the seat as unoccupied, and deactivate the front air bag.
Consequence: A deactivated front air bag will not deploy in the event of a crash, increasing the risk of injury.
Remedy: Dealers will replace the seat foam, which includes the occupant classification system, free of charge. Owner notification letters were mailed on September 3, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Feb 19, 2021
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence & remedy
Consequence: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Additional source detail variants (2)
Back Over Prevention:software
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Back Over Prevention: Sensing System: Camera
BMW of North America, LLC (BMW) is recalling certain 2019-2021 X3 sDrive30i, X3 xDrive30i, X3 M40i, X3M, X4 xDrive30i, X4 M40i, M550i, X4M, X5 sDrive40i, X5 xDrive40i, X5 xDrive50i, X5M, X5 M50i, X7 xDrive40i, X7 xDrive50i, X7 M50i, Alpina XB7, 330i, 330i xDrive, M340i, M340i xDrive, and 8 Series Coupe, Convertible and Grand Coupe, 840i, 840i xDrive, M850i xDrive, M8, 2020-2021 530e, 530e xDrive, 330e, 330e xDrive, 745Le, 745Le xDrive, X5 xDrive45e, X3 xDrive30e, X6 sDrive40i, X6 xDrive40i, X6 xDrive50i, X6 M50i, X6M, 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 740i, 740Li, 740Li xDrive, M760i Drive, M760Li xDrive, 750Li xDrive Alpina, Alpina B7 xDrive, and 2021 4 Series Coupe 430i, 430i xDrive, M440i xDrive vehicles. When shifting into Reverse, a small portion of the rearview image may be obscured, or the screen may not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence: If the driver relies on only the rearview camera image, the missing or reduced rearview image view can increase the risk of a crash or injury.
Remedy: BMW will notify owners, and dealers will inspect the rearview camera software and update it if necessary, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.
Mar 18, 2020
BMW of North America, LLC (BMW) is recalling certain 2019-2020 X4 xDrive30i and X4 M40i, and 2018-2020 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3M vehicles. The instrument panel casing may not have been tightened properly to the passenger air bag.
Consequence & remedy
Consequence: In the event of a crash necessitating air bag deployment, the air bag could damage the instrument panel and cause small pieces of the panel to strike the driver or other occupants, increasing the risk of injury.
Remedy: BMW will notify owners, and dealers will replace the instrument panel casing, free of charge. The recall began May 15, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
BMW of North America, LLC (BMW) is recalling certain 2019-2020 X4 xDrive30i and X4 M40i, and 2018-2020 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3M vehicles. The instrument panel casing may not have been tightened properly to the passenger air bag.
Consequence: In the event of a crash necessitating air bag deployment, the air bag could damage the instrument panel and cause small pieces of the panel to strike the driver or other occupants, increasing the risk of injury.
Remedy: BMW will notify owners, and dealers will replace the instrument panel casing, free of charge. The recall began May 15, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags:frontal:passenger Side:inflator Module
BMW of North America, LLC (BMW) is recalling certain 2019-2020 X4 xDrive30i and X4 M40i, and 2018-2020 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X3M vehicles. The instrument panel casing may not have been tightened properly to the passenger air bag.
Consequence: In the event of a crash necessitating air bag deployment, the air bag could damage the instrument panel and cause small pieces of the panel to strike the driver or other occupants, increasing the risk of injury.
Remedy: BMW will notify owners, and dealers will replace the instrument panel casing, free of charge. The recall began May 15, 2020. Owners may contact BMW customer service at 1-800-525-7417.
Sep 27, 2019
BMW of North America, LLC (BMW) is recalling certain 2018 540d, 2018-2020 530i, 530i xDrive, 540i, 540i xDrive, M550i xDrive, M5, 530e, 530e xDrive, X3 sDrive, X3 xDrive, X3 M40i, X3 M, and 2019-2020 X4 xDrive, X4 M40i, X4 M, X7 xDrive, X7 M50i, 740Li, 740Li xDrive, 750Li, 750Li xDrive, 8 Series Convertible and Coupe 840i, 840i xDrive, M850i xDrive, X5 sDrive, X5 xDrive, X5 M50i, X6 xDrive, X6 M50i, 330i, 330i xDrive, M340i, M340i xDrive, Z4 sDrive, Z4 M40i, 740Le xDrive and 745Le xDrive, 2018-2019 640i xDrive Gran Turismo and Rolls-Royce Phantom, 2019 M850i xDrive Gran Coupe and Rolls-Royce Cullinan and 2020 Toyota Supra vehicles. The back-up camera and display settings can be adjusted such that the rear view image is no longer visible and the system will retain that setting the next time the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Consequence & remedy
Consequence: The lack of an image in the back-up camera display increases the risk of a crash.
Remedy: BMW will notify owners, and dealers will update the back-up camera software, free of charge. The recall began November 8, 2019. Owners may contact BMW customer service at 1-800-525-7417 or Rolls-Royce at 1-877-877-3735. Toyota owners may contact Toyota customer service at 1-888-270-9371.
Jul 31, 2019
BMW of North America, LLC (BMW) is recalling certain 2018-2019 X3 sDrive30i, xDrive30i and M40i and 2019 X4 xDrive30i and M40i vehicles. The front seatback frames may have been improperly welded, allowing the seatback to unexpectedly fold forward or rearward.
Consequence & remedy
Consequence: In the event of a crash, there is an increased risk of injury if the seatback folds forward or rearward.
Remedy: BMW will notify owners, and dealers will replace the front seats, free of charge. The recall began September 27, 2019. Owners may contact BMW customer service 1-800-525-7417.
Apr 10, 2019
BMW of North America, LLC (BMW) is recalling certain 2019 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X4 M40i vehicles. The instrument panel assembly may have been improperly manufactured, possibly affecting the deployment of the passenger's frontal air bag.
Consequence & remedy
Consequence: If the front passenger air bag does not deploy properly in the event of a crash, the occupant has an increased risk of injury.
Remedy: BMW will notify owners, and dealers will replace the instrument panel assembly, free of charge. The recall began June 3, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Additional source detail variants (2)
Electrical System: Instrument Cluster/panel
BMW of North America, LLC (BMW) is recalling certain 2019 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X4 M40i vehicles. The instrument panel assembly may have been improperly manufactured, possibly affecting the deployment of the passenger's frontal air bag.
Consequence: If the front passenger air bag does not deploy properly in the event of a crash, the occupant has an increased risk of injury.
Remedy: BMW will notify owners, and dealers will replace the instrument panel assembly, free of charge. The recall began June 3, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Air Bags:frontal:passenger Side:inflator Module
BMW of North America, LLC (BMW) is recalling certain 2019 X3 sDrive30i, X3 xDrive30i, X3 M40i, and X4 M40i vehicles. The instrument panel assembly may have been improperly manufactured, possibly affecting the deployment of the passenger's frontal air bag.
Consequence: If the front passenger air bag does not deploy properly in the event of a crash, the occupant has an increased risk of injury.
Remedy: BMW will notify owners, and dealers will replace the instrument panel assembly, free of charge. The recall began June 3, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Jul 6, 2018
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X3 sDrive30i, X3 xDrive30i, X3 M40i and certain 2019 X4 xDrive30i and X4 M40i vehicles. The rear brake caliper pistons on these vehicles may have an insufficient coating, potentially reducing rear brake performance.
Consequence & remedy
Consequence: A reduction of braking performance can increase the risk of a crash.
Remedy: BMW will notify owners, and dealers will bleed the rear brake circuit, free of charge. The recall began August 31, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Jun 6, 2018
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X3 xDrive30i, X3 sDrive30i, and X3 M40i vehicles equipped with the "Active Lane Keeping Assistant" option. The steering wheel may be incompatible with the lane keeping assistant function and may not detect if the driver's hands are off the wheel.
Consequence & remedy
Consequence: If the sensors do not properly detect the driver's hands are off the wheel, the driver may not be alerted by one or more warning signals, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will inspect the steering wheel, replacing it if necessary, free of charge. The recall began on July 19, 2018. Owners may contact BMW customer service at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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