2018 BMW X3

Part number 17127799184 keeps melting. Over the years I have had multiple components under the hood to melt. I’ve replaced hydraulic lines, coolant reservoirs you name it. Most recently part number 17127799184 keeps melting. I’ve replaced this part three times. My car is currently at Bloomfield hill bmw of Michigan. They did a diagnostic but it states they cannot definitively tell me what’s causing the issue. They advise I start with replacing the heating module but cannot guarantee it will resolve the issue. They stated my car is producing no symptoms. I contacted the corporate office with hopes they would assist with a good will service request. However it appears not only do they not stand behind their products but apparently bmw’s are only meant to last 4-5 years. When questioned if it’s normal for components to continuously melt under the hood he agreed it is not. However refused to offer an equitable solution considering the issues I’ve had over the years and their mechanics currently not being able to state 100 percent what’s wrong with the automobile. When I told him my mother drove a Volvo for 20 years are you saying in 7 years parts on a car should melt? He didn’t offer a response wished me a happy holiday and concluded the call.

My 2018 BMW X3 xdrive30i G01 series has been experiencing persistent overheating issues, even in cold temperatures as low as 40 degrees. The coolant reservoir boils vigorously while driving, but the temperature gauge does not indicate overheating, and no warning lights appear. The only alert displayed is a low coolant warning instructing to refill coolant or to top off. Recently, I noticed coolant and other fluids leaking from underneath the vehicle, along with a strong burning smell coming from the engine. Adding BMW brand antifreeze/coolant did not resolve the issue. Despite these ongoing issues, the authorized BMW dealership has refused to inspect the cooling system further because no fault codes appear. Independent repair shops have also been unable to diagnose the root cause. This presents a serious safety risk. The vehicle is overheating without warning, which could result in sudden engine failure while driving. The boiling coolant, burning smell, and fluid leaks also raise concerns about a potential fire hazard. This vehicle is now undrivable and unsafe. I urge NHTSA to immediately investigate potential cooling system and sensor defects in this model.

I cannot take the vehicle to the dealership to have the recall performed. I have spoken with the closest dealership and they will not provide a driver or towing services unless I pay for it. The letter I received from BMW indicates if my "BMW center is unable to remedy the defect without charge or a reasonable period of time", I should notify the NHTSA. Unless BMW follows federal guidelines, I cannot have the recall remedied. I would like some options or relief so that the recall can be performed.

January 15, 2021 our BMW burned to the ground. I had just picked it up after an oil change at the dealership. Only the second oil change and the SUV had less than 17,000 miles. My safety was certainly at risk as I was stopped at a red light when the engine started smoking. I exited the car, but within 1-2 minutes the car was engulfed in flames. Several pieces flew off the SUV was tires popped or other components exploded. People in the area were near the SUV when pieces flew off the car. I am sure by now the car has been destroyed. Until I saw a recent BMW car fire recall and read the documents I did not know I had the ability to file a claim. We submitted an insurance claim and they investigated and the dealer investigated. The dealer was found to not be at fault. To my knowledge the insurance investigator and the dealer (BMW of Portland) inspected the car. Warning lights appeared on the dash one traffic light, about one mile prior to the vehicle dying at the light where it caught fire. The warning lights came at the same time the vehicle died. I was able to start it again and then it died a the next light and started smoking. Also important is that I just saw the recent BMW fire potential recall that does not include the X3 in the 2018 model year, but does include the 2017 model year. NHTSA recall # 24V-608. We were paid a significantly diminished value for the vehicle based on depreciation, which meant we were out $10-$12,000 on a vehicle we had planned to keep for a very long time.

2018 BMW X3 M40i - after the car was washed in a car wash, the tailgate started opening and closing on its own. Would open all the way up, wait a few seconds then close all the way down and lock itself. It happened about 20 times until it stopped on its own. This started immediately after the car was parked in the garage. Did not happen while driving. The button on the remote control was not pressed at all. The tailgate would beep and flash the taillights when opening and closing.

I WAS PARKING WHEN I TOTALLY LOST CONTROL OF MY CAR. I COULD NOT STEER IT AND I COULD NOT BREAK. I WENT LEFT WHILE I WAS ATTEMPTING TO BRAKE BUT I HAD NO BRAKES. I ATTEMPTED TO GO STRAIGHT AND HIT ONE PARKED CAR. THEN I WENT RIGHT AND DAMAGED ANOTHER CAR THEN THE CAR HIT A 3 CAR. THEN THE CAR STOPPED. I RECEIVE A BMW ASSIST MESSAGE REGARDING HAVING AN ACCIDENT THEN THE SCREEN WENT DEAD. I WAS PARKING MY CAR. FEW WEEKS BEFORE I RECEIVED THE FOLLOWING MESSAGE: CHASSIS STABILIZATION PROBLEMS. YOU CAN CONTINUE DRIVING BUT TAKE YOUR CAR TO THE DEALER ( SOMETHING LIKE THAT). I STOPPED THE CAR AND THE MESSAGE WENT AWAY. NEVER CAME BACK. SO I WAS PLANNING TO TALK ABOUT IT TO THE DEALER WHEN GOING FOR THE NEXT APPOINTMENT. I WAS PARKING IN A PLACE I KNOW VERY WELL, HISPITAL PARKING.

THE VEHICLE IS EQUIPPED WITH BLUE TOOTH, THUS IT IS SUPPOSED TO BE HAND-FREE TO HANDLE SMARTPHONE CALL OR TEXT WHILE DRIVING. THIS BLUE TOOTH WORKED PROPERLY FOR PREVIOUS YEARS MODELS, AND EVEN 2018 SAME MODEL BUT WITH THE OPTION BEING SLIGHTLY DIFFERENT THAN MINE, SUCH AS, THE ONE EQUIPPED WITH WIRELESS PHONE CHARGER. FOR MY VEHICLE, IT DOES NOT NOTIFY WHILE BLUE TOOTH CONNECTED WHEN NEW TEXT COMES. I COMPLAINED TO BMW NORTH AMERICA. THEY ADMITTED THAT IT WAS A FIRMWARE BUG, BUT DID NOT COMMIT TO UPDATE FIRMWARE TO FIX THE THE BUG. THIS BUG COULD SIDE TRACK THE DRIVER IF HE TRIES TO CHECK THE MESSAGE WHILE DRIVING SINCE HE KNOWS THE TEXT MESSAGE NOTIFICATION IN THE VEHICLE IS NOT WORKING.