The contact owns a 2019 BMW X1. The contact stated that the emergency call error light illuminated the instrument panel. In December of 2024, the contact received notification regarding an extended warranty coverage for the battery to be replaced. The contact was unable to immediately take the vehicle to the dealer due to other …
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The contact owns a 2019 BMW X1. The contact stated that the emergency call error light illuminated the instrument panel. In December of 2024, the contact received notification regarding an extended warranty coverage for the battery to be replaced. The contact was unable to immediately take the vehicle to the dealer due to other reasons. Once the contact was able to take the vehicle to the dealer, the contact was informed that the time frame for the Battery Extended Warranty coverage for the replacement of the battery had expired. The vehicle was not repaired. The manufacturer was informed of the failure. The manufacturer opened a case and decided to cover 50% of the cost for the repair. The failure mileage was 44,770.
NHTSA ODI #11647914
Mileage unknown · Jan 22, 2025
Electrical SystemUnknown Or Other
SOS Malfunction For the past two years, I have received a notice on my dashboard that there is a problem with the Emergency Call System. However, the message appears intermittently for weeks or months at a time.211/400
NHTSA ODI #11637819
39,673 miles · Nov 8, 2024
Electrical SystemEngine And Engine Cooling
The contact owns a 2019 BMW X1. The contact stated that the vehicle was taken to the dealer for an oil change and was informed that the vehicle was leaking coolant. The contact stated that while the vehicle was idling, the contact became aware that there was coolant on the ground underneath the vehicle. There were no warning lig…
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The contact owns a 2019 BMW X1. The contact stated that the vehicle was taken to the dealer for an oil change and was informed that the vehicle was leaking coolant. The contact stated that while the vehicle was idling, the contact became aware that there was coolant on the ground underneath the vehicle. There were no warning lights illuminated. The dealer determined that the water pump had failed. The dealer confirmed that the failure was related to NHTSA Campaign Number: 24V608000 (Engine and Engine Cooling, Electrical System); however, the VIN was not included. The water pump was replaced. The manufacturer was informed of the failure and opened a case. The manufacturer referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 39,673.
NHTSA ODI #11624170
Mileage unknown · Jan 14, 2024
Electrical System
Emergency call (SOS) system is malfunctioning. This prevents the vehicle from communicating if an accident happens. BMW service stated the problem could be caused by water leaking on to the telematics control unit from the shark fin antenna, which would require replacing the unit. The TCU is located under the head liner beneath …
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Emergency call (SOS) system is malfunctioning. This prevents the vehicle from communicating if an accident happens. BMW service stated the problem could be caused by water leaking on to the telematics control unit from the shark fin antenna, which would require replacing the unit. The TCU is located under the head liner beneath the shark fin. The head liner has to be removed to diagnosis and replace the TCU. This is poor engineering placement makes the fix difficult and very costly. The life saving feature is compromised!
NHTSA ODI #11565427
17,000 miles · Oct 15, 2020
Electrical SystemEngineUnknown Or Other
MY 2019 X1 WITH 17000 MILES ON IT SUDDENLY AND WITHOUT WARNING SHUT DOWN IN THE MIDDLE OF THE HIGHWAY. IT WOULD NOT START BACK UP AND THE ENTIRE DASHBOARD LIGHTS WERE BLINKING WITH NO RHYME OR REASON. I WAS NOT EVEN ABLE TO GET OUT OF THE LANE ONTO THE SHOULDER TO A SAFE AREA. THIS COULD HAVE BEEN DEADLY AND IT WAS TERRIFYING.
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i, X1 xDrive28i, 2019 X2 xDrive28i, MINI Cooper S Convertible, Countryman, and John Cooper Works Countryman vehicles. The steering gear tie rod may have been assembled incorrectly, which may result in excessive wear of the tie rod end, eventually causing it to break.
Consequence & remedy
Consequence: A broken steering tie rod would lead to a loss of vehicle control, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will inspect the vehicles and replace the tie rods and ball joints as necessary, free of charge. The recall began October 11, 2019. Owners may contact BMW customer service at 1-800-525-7417 or MINI customer service at 1-866-825-1525.
BMW of North America, LLC (BMW) is recalling certain 2016-2019 X1 sDrive28i and X1 xDrive28i vehicles. In the event of a crash where the occupants head contacts the B-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Consequence & remedy
Consequence: In the event of a crash, the insufficient impact absorption can increase the risk of injury.
Remedy: BMW will notify owners, and dealers will replace the vertical trim pieces on the upper portion of the interior B-Pillars, free of charge. Interim letters notifying owners of the safety risk were mailed July 1, 2019. Second notices will be sent as parts become available, starting on September 27, 2019. Owners may contact BMW customer service at 1-800-525-7417.
BMW of North America, LLC (BMW) is recalling certain 2018-2019 BMW X1 sDrive28i and X1 xDrive28i vehicles. Contaminated hardware may cause the attachment brackets of the taillight housings to crack, causing the lights to loosen or possibly detach from the vehicle.
Consequence & remedy
Consequence: If a taillight detaches from the vehicle, it would no longer provide the required lighting to following traffic, or it may become a road hazard, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will properly secure the taillights, free of charge. The recall began March 28, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
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