NHTSA owner reports · September 18, 2026 snapshot.
What owners actually said
156 reports12,000 miles · Jan 3, 2021
Electrical SystemStructure
THE TAILGATE AUTOMATICALLY STARTS CLOSING ON ME WHEN I AM LOADING OR UNLOADING. IT STARTS BEEPING SO I AT LEAST GET A WARNING BUT I HAVE TO PUT MY HAND UP AND STOP IT FROM CRASHING ON MY HEAD. I HAVE TOLD MY DEALERSHIP ABOUT THIS SINCE THE FIRST FEW TIMES IT HAPPENED, BUT WAS TOLD THERE WAS NOTHING WRONG WITH IT. NOTE MY FEET …
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THE TAILGATE AUTOMATICALLY STARTS CLOSING ON ME WHEN I AM LOADING OR UNLOADING. IT STARTS BEEPING SO I AT LEAST GET A WARNING BUT I HAVE TO PUT MY HAND UP AND STOP IT FROM CRASHING ON MY HEAD. I HAVE TOLD MY DEALERSHIP ABOUT THIS SINCE THE FIRST FEW TIMES IT HAPPENED, BUT WAS TOLD THERE WAS NOTHING WRONG WITH IT. NOTE MY FEET ARE NOT GOING UNDER THE BUMPER (AND THAT FEATURE DOES NOT WORK ON THIS CAR EVER ANYWAY). THIS HAPPENS WHEN CAR IS STOPPED AND TURNED OFF. HOWEVER ONE TIME THE TRUNK OPENED ON ME WHEN I WAS STOPPED IN TRAFFIC AT A RED LIGHT AND HAD TO GET OUT OF THE CAR TO GO SHUT IT. NOT CONVENIENT.
NHTSA ODI #11386267
1,000 miles · Sep 16, 2020
Electrical SystemStructureInjury
THE REAR TRUNK OF THE CAR STARTS CLOSING BY ITSELF. I INJURED MY HAND DUE TO SUCH SUDDEN CLOSURE. THIS PROBLEM IS ALL OVER THE INTERNET WITH THOUSANDS OF CUSTOMERS HITTING IT AND BMW IS NOT ACKNOWLEDGING OR FIXING THE ISSUE.
NHTSA ODI #11355481
50,210 miles · Aug 24, 2020
StructureUnknown Or Other
THE REAR HATCH OF THE BMW WILL SPONTANEOUSLY CLOSE WITHOUT WARNING - CAUSING THE DOOR TO SLAM INTO ONES HEAD. THERE IS NO WAY OF DEACTIVATING THE FOOT SENSOR TO BLOCK THE HATCH FROM INADVERTENTLY CLOSING WHILE A PERSON IS IN THE VICINITY OF THE HATCH DOOR. -BMW IS STATIONARY WITH KEY FOB IN POCKET - LOADING ITEMS INTO REAR…
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THE REAR HATCH OF THE BMW WILL SPONTANEOUSLY CLOSE WITHOUT WARNING - CAUSING THE DOOR TO SLAM INTO ONES HEAD. THERE IS NO WAY OF DEACTIVATING THE FOOT SENSOR TO BLOCK THE HATCH FROM INADVERTENTLY CLOSING WHILE A PERSON IS IN THE VICINITY OF THE HATCH DOOR. -BMW IS STATIONARY WITH KEY FOB IN POCKET - LOADING ITEMS INTO REAR CARGO AREA - WITHOUT WARNING THE HATCH QUICKLY STARTS CLOSING HITTING A PERSON IN THE HEAD WITH TREMENDOUS FORCE
NHTSA ODI #11350984
60,000 miles · Jun 24, 2020
StructureUnknown Or Other
2017 BMW X1 REAR HATCH DOOR SHUTS PREMATURELY WITHOUT REASON WHICH ONE HAS TO QUICKLY GET OUT OF THE WAY TO AVOID INJURY. IN MY CASE, IT CAN HAPPEN ANYTIME AND, NO, MY FEET ARE NOT UNDER THE KICK SENSOR UNDER REAR BUMPER. BMW FORUM SAYS IT'S A COMMON PROBLEM. *TR
NHTSA ODI #11330456
10,000 miles · Jan 16, 2020
StructureUnknown Or OtherInjury
THE TAILGATE CONSISTENTLY CLOSES ON ITS OWN. WITHOUT MY FOOT EVEN BEING NEAR THE SENSOR THAT IS LOCATED UNDER THE BACKEND. T HAS SLAMMED ME IN A BACK A FEW TIMES WHEN I'VE HAD MY HEADPHONES IN AND DID NOT HEAR THE BEEPING. I WON'T EVEN LET MY KNEES GET ANYTHING OUT OF IT. THE DEALERSHIP IN FL HAS ALLEGEDLY FIXED IT BUT CONTINUE…
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THE TAILGATE CONSISTENTLY CLOSES ON ITS OWN. WITHOUT MY FOOT EVEN BEING NEAR THE SENSOR THAT IS LOCATED UNDER THE BACKEND. T HAS SLAMMED ME IN A BACK A FEW TIMES WHEN I'VE HAD MY HEADPHONES IN AND DID NOT HEAR THE BEEPING. I WON'T EVEN LET MY KNEES GET ANYTHING OUT OF IT. THE DEALERSHIP IN FL HAS ALLEGEDLY FIXED IT BUT CONTINUES TO DO IT. IT DID IT ON THE DEALERSHIP AS WELL. I MOVED IN AND CONTINUE TO DO IT TOOK IT TO A DEALERSHIP HERE IN PENNSYLVANIA AND THEY SAY NOTHING IS WRONG. WHEN IT HIT YOU IN THE BACK IT HURTS REALLY BAD.
NHTSA ODI #11299705
Mileage unknown · Oct 12, 2019
Air BagsSeat Belts
I HAVE 3 OUTSTANDING RECALLS ON MY BMW STARTING SINCE 2016. I HAVE BROUGHT MY CAR INTO AN AUTHORIZED BMW DEALERSHIP 5 TIMES SINCE THEN TO HAVE THE RECALLS FIXED, AND EACH TIME THEY HAVE AVOIDED COMPLETING THE RECALL. I'D LIKE TO FILE A COMPLAINT AGAINST STEVENS CREEK BMW FOR THEIR REFUSAL TO FIX MY MANDATORY RECALLS.
NHTSA ODI #11268083
Mileage unknown · Oct 9, 2019
Unknown Or Other
THERE IS AN ACTIVE RECALL (RECALL # 19V349). HOWEVER NO SOLUTION IS IN PLACE AND I'M AT RISK DRIVING THE VEHICLE WITH REAR SEAT PASSENGERS (INCLUDING KIDS). THE RECALL CAME IN APRIL AND IT'S OCTOBER - WITH 6 MONTHS, NO SOLUTION HAS BEEN IDENTIFIED AND NOTHING IS DONE FROM BMW.
NHTSA ODI #11267531
Mileage unknown · Oct 9, 2019
Structure
TL* THE CONTACT OWNS A 2017 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). AFTER CONTACTING BMW OF RIVERSIDE (3060 ADAMS ST, RIVERSIDE, CA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED…
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TL* THE CONTACT OWNS A 2017 BMW X1. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). AFTER CONTACTING BMW OF RIVERSIDE (3060 ADAMS ST, RIVERSIDE, CA) AND THE MANUFACTURER, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11267360
Mileage unknown · Sep 30, 2019
Structure
TL* THE CONTACT OWNS A 2017 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BMW OF PALM SPRINGS (3737 E PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 699-2500) WAS CONTACTED AND CONFIRME…
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TL* THE CONTACT OWNS A 2017 BMW X1. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V349000 (STRUCTURE). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BMW OF PALM SPRINGS (3737 E PALM CANYON DR, PALM SPRINGS, CA 92264, (760) 699-2500) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA ODI #11259015
Mileage unknown · Sep 16, 2019
Structure
TRIM PIECE RECALL SINCE 4/19/2019. NO REMEDY AT THIS TIME.
NHTSA ODI #11255763
Official recalls
2May 9, 2019
BMW of North America, LLC (BMW) is recalling certain 2016-2019 X1 sDrive28i and X1 xDrive28i vehicles. In the event of a crash where the occupants head contacts the B-pillar, the pillar may not absorb an adequate amount of the impact. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 201, "Occupant Protection in Interior Impact."
Consequence & remedy
Consequence: In the event of a crash, the insufficient impact absorption can increase the risk of injury.
Remedy: BMW will notify owners, and dealers will replace the vertical trim pieces on the upper portion of the interior B-Pillars, free of charge. Interim letters notifying owners of the safety risk were mailed July 1, 2019. Second notices will be sent as parts become available, starting on September 27, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Oct 17, 2016
BMW of North America, LLC (BMW) is recalling certain model year 2016-2017 X1 sDrive28i, X1 xDrive28i, MINI Hardtop 4 Door Cooper, Mini Hardtop 4 Door Cooper S, MINI Cooper Clubman, and Cooper S Clubman, 2017 Rolls-Royce Ghost, and 2016 528i vehicles. The vehicle-sensitive locking mechanism of the seat belt Emergency Locking Retractor (ELR) for the driver's seat may not lock as designed. As such, these vehicles fail to comply with the requirements of the Federal Motor Vehicle Safety Standard (FMVSS) number 209, "Seat Belt Assemblies."
Consequence & remedy
Consequence: In the event of a crash where heavy braking is applied, the Emergency Locking Retractor (ELR) may activate when the occupant is more forward in the seat, possibly increasing the risk of injury.
Remedy: BMW will notify owners, and dealers will replace the driver's seat belt assembly, free of charge. The recall began July 3, 2019. Owners may contact BMW customer service at 1-800-525-7417.
Model-level recall history does not show whether a particular VIN is affected or has received a repair. Check a VIN with NHTSA ↗
NHTSA investigations
1EA21002 · Desiccated Air Bag Inflator Rupture
Opened Sep 17, 2021 · No close date supplied
Status: open (inferred from source dates) · Air Bags:frontal:driver Side:inflator Module; Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Additional source detail variants (2)
Air Bags:frontal:driver Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.
Air Bags:frontal:passenger Side:inflator Module
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in US vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004L that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated PSAN inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All Takata inflators produced with propellant 2004L contain desiccant, and none of these desiccated inflators using propellant 2004L are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated PSAN inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- Takata (now known as TK Global), the Independent Testing Coalition, and Exponent -- have been studying the long-term behavior of Takata desiccated PSAN inflators using propellant 2004L (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004L is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004L.The Office of Defects Investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated PSAN frontal inflators manufactured by Takata. This investigation will require extensive information on Takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated PSAN inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.gov/recalls?nhtsaId=EA21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede EA15-001, which remains open.