2017 BMW M2

PLEASE LOOK AT THE ATTACHED PIC. THE SPEEDOMETER/GAUGES CLUSTER LOOKS DARK IN GARAGE, TUNNELS, CLOUDY CONDITIONS, UNDER TREE COVER. THERE IS NO ILLUMINATION DURING THE DAYTIME. YOU CAN'T EVEN READ THE SPEEDOMETER OR RPMS AT A GLANCE WHICH IS A SAFETY HAZARD. I ALMOST CRASHED MULTIPLE TIMES TRYING TO READ THE SPEEDOMETER AND FUEL GAUGES. THE CONSOLE LIGHT WHEEL KNOB IS ALREADY TURNED ALL THE WAY UP. I CHECKED ALL THE OPTIONS ALREADY AND THERE IS NOTHING THERE TO CONTROL THE GAUGES CLUSTER ILLUMINATION. I HAVE CONTACTED BMW NUMEROUS TIMES AND THEY HAVE IGNORED ALL OF MY INQUIRIES. THIS IS REALLY DISAPPOINTING FROM BMW. A 60K CAR SHOULDN'T HAVE THIS PROBLEM. WHEN DRIVING THROUGH A GARAGE OR TREE COVER OR CLOUDY CONDITIONS YOU CAN'T READ THE SPEED YOU'RE GOING. THIS IS A MAJOR SAFETY HAZARD. THERE ARE POSTS REGARDING THIS ON OFFICIAL BMW FORUMS. PLEASE HAVE BMW PERFORM RECALLS OR FIX THIS.

BACKLIGHTING ON INSTRUMENT CLUSTER GAUGES DOES NOT MEET SUFFICIENT CONTRAST REQUIREMENTS. IT'S EVEN WORSE WHEN DRIVING THROUGH SHADED AREAS. TACHOMETER AND SPEEDOMETER APPEAR COMPLETELY DARK AND UNREADABLE. THIS COULD BE AN ACCESSIBILITY ISSUE WHERE CERTAIN DRIVERS COULD HAVE DIFFICULTY READING THE GAUGE DIALS DUE TO IMPROPER CONTRAST. *TR

THE BACKLIGHTING FOR THE TACHOMETER AND SPEEDOMETER BECOMES COMPLETELY UNREADABLE UNDER SOFT DAYLIGHT SITUATIONS. AN EXAMPLE OF THIS WOULD BE DRIVING THROUGH A WOODED AREA IN FULL DAYLIGHT. IT APPEARS THAT THIS ISSUE IS CREATED BE TWO ISSUES. FIRST, THE COLOR OF THE BACKGROUND AND LETTERING ON THE GAUGES THEMSELVES DO NOT CREATE ENOUGH CONTRASTING. SECOND, THE AMBIENT LIGHT SENSOR DOES NOT APPEAR TO PICK UP WHEN THIS SITUATION IS HAPPENING AND ENGAGE THE BACKLIGHTING FOR THE CONSOLE. THIS ISSUE MAKES IT VERY HARD, OR IMPOSSIBLE, TO DETERMINE SPEED AT A QUICK GLANCE AND COULD REQUIRE MORE TIME LOOKING AT THE GAUGES THAN USUAL, DISTRACTING FROM WATCHING THE ROAD.