2018 BMW 530I

WHILE DRIVING ON A CITY STREET, DASH WARNING LIGHTS ILLUMINATED, ADVISING TO DRIVE IMMEDIATELY TO THE NEAREST BMW SERVICE CENTER. AT THE SAME TIME THE VEHICLE BECAME HARD TO STEER. WHILE TRYING TO PULL OFF THE ROADWAY THE STEERING WHEEL LOCKED UP, NEARLY CAUSING AN ACCIDENT. OBVIOUSLY A SERIOUS SAFETY CONCERN. CURRENTLY AT THE DEALER FOR REPAIR.

I WAS DRIVING ON THE HIGHWAY TO WORK AT 9AM, IT WAS A BEAUTIFUL MORNING TRAFFIC WAS MOVING VERY SMOOTH I WAS GOING 50MPH APPROXIMATELY WHEN ALL OF A SUDDEN MY CAR JERKS FORWARD AND BACKWARD THEN A BEEPING SOUND AND STOP SUDDENLY ON THE VAN WYCK EXPRESSWAY I SAW MY LIFE FLASH IN FRONT OF MY EYES. LUCKILY THE PERSON BEHIND ME WAS LIKE TWO CARS AW1 CAR AWAY SO NO ONE COLLIDED IN ME , HOWEVER WHEN I LOOK THROUGH MY REAR VIEW MIRROR I SAW ALL THE TRUCKS AND CARS COMING DOWN I DON'T KNOW HOW I WAS ABLE TO MOVE THE CAR OVER INTO THE SERVICE LANE, THE CRAZINESS IS THAT EVEN THOUGH THE CAR STOP IT WAS STILL IN DRIVE I WAS UNABLE TO PUT THE CAR IN NEUTRAL. IT'S BEEN A WEEK SINCE THIS HAPPEN AND I'M STILL HAVING ANXIETY. I AM HAVING A HARD TIME CHANGING THE CAR BECAUSE BMW INSISTED. THEY SAID SOME COLLISION AVOIDANCE WAS ON VERY SENSITIVE AND IT'S FIX NOW. BUT THE WHY WOULD A CAR STOP SUDDENLY ON A HIGHWAY WHEN NOTHING WAS IN FRONT ON ME AND NO OTHER VECHICLE WAS CLOSE BY I THANK GOD THAT I'M ABLE TO WRITE THIS I NEED SOME SERIOUS HELP BECAUSE IF I GET BACK IN THAT SAME CAR I'M GOING TO BE DRIVING IN FEAR FOR THE NEXT 3 YEARS WHO DO I SPEAK TO REGARDING THIS ISSUE. I DIDN'T EXPECT TO GET THIS TYPE OF TREATMENT FROM BMW IS LIKE THEY DON'T CARE HOW IT'S AFFECTED ME IT'S ONLY 1 MONTH ALL THEY HAVE TO DO IS CHANGE THE CAR I DID NOT PULL SLOT OF MILEAGE ON THE CAR I JUST GOT THE CAR I WAS I LOVE WITH THE CAR BUT AFTER THIS INCIDENT I DON'T KNOW IF I'LL EVER FEEL A 100% SAFE DRIVING A BMW. I NEVER HAD ANY ISSUE WITH MY 528I IT WAS PERFECT BUT IT'S SAD TO SAY THAT NOT THIS TIME AROUND. WHY AM I GOING THROUGH SO MUCH STRESS AND HEADACHE TO CHANGE THE VECHICLE IT'S JOT MY FAULT. I'M SO DISAPPOINTED IN BMW.

CAR ISSUED A SAFETY WARNING CONCERNING, "PASSENGER RESTRAINT SYSTEM MALFUNCTION" STATING THE PASSENGER RESTRAINT SYSTEM IS LIMITED. WARNING SHOWS UP WHEN PASSENGER SEAT EMPTY AND WHEN CAR IS STATIONARY OR MOVING. DEALERSHIP SERVICE CENTER VERIFIED VEHICLE HAD ERROR CODE BUT STATED THEY "BELIEVE" IT IS MOISTURE IN THE SENSOR AND INSTRUCTED ME TO REDIRECT AIR CONDITIONING TO FLOOR WHEN WARNING COMES ON SCREEN. CONCERNED ABOUT WHETHER THIS IS REALLY JUST A SENSOR PROBLEM THAT SHOULD BE IGNORED OR IF THERE IS ACTUALLY A SAFETY PROBLEM WITH THE RESTRAINT SYSTEM.

WHILE DRIVING AT 40MPH ON A NORMAL PAVED CITY STREET STRAIGHTLY, DRIVER SIDE DOOR SUDDENLY EJECTED AND OPENED TO THE "HALF-LOCK HALF-OPEN" STATE (DOOR WAS FULLY LOCKED WHEN BEGINNING TO DRIVE, AND NO WARMING WAS DISPLAYED). AT THE INCIDENT, DOOR DID NOT "FLY OPEN" BUT THE LOCK WAS SUDDENLY DISABLED, AND DOOR OPENED ITSELF. AUDIO WARMING AND VISUAL WARMING ON DISPLAY WERE BOTH ACTIVATED AT THE TIME OF THE DOOR OPENING. I IMMEDIATELY PROCEEDED TO A STOP AT THE NEAREST POSSIBLE AREA, AND MANUALLY CLOSED THE DRIVER SIDE DOOR.